OpenSky provides IT professional services across four main practice areas: infrastructure services, IT risk management and security services, governance risk and compliance services, and technical business consulting services. It has over 100 full-time employees and 750 independent consultants. The document describes OpenSky's service offerings within each practice area at a high level.

1. OpenSky
IT Professional Services
Steve Peloso
VP/GM Western Operations
3/26/2012 1

2. Overview
• Four Practice Areas
Synergistic
Services
• Full Lifecycle of IT Services: Plan – Design – Deploy – Manage
• Company Profile
• 100 Full Time Employees
• 750 plus fully vetted Independent Consultants
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3. Methodology
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4. High Valued Clients – Partial List
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5. Infrastructure Services
Data Center and Cloud
Integration
Network Infrastructure
Storage and Computing
Virtualization
Infrastructure
Applications
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6. Infrastructure Services
Data Center and Cloud
Network Storage and Infrastructure
Virtualization
Infrastructure Computing Applications
• Virtualization Design and Infrastructure Planning
• End User Computing Transformation
• Separation of Data, Applications and Personalization
Information
• Hosted and Local Client virtualization solutions
• Private and Public Cloud Services Integration
• Data Center Design/Consolidation
OpenSky Confidential

7. Network Infrastructure Offerings
Network
Infrastructure
Local Area Networks
• Network Infrastructure Assessments
Wide Area Networks • Data Center Network Infrastructure Build-outs
External Connectivity
(Internet/B2B/DMZ/ • Wireless Network Design & Assessments
Remote Access)
Wireless Data Networks • Wide Area Network Design & Refresh
Voice Networks
• Network/Application Performance Analysis

8. Storage and Computing Offerings
Storage and
Computing
Computing Operating
Hardware Systems
Servers Windows
• Storage Infrastructure Assessments
Desktop/
Laptops
*NIX • Data Protection Assessments
ThinClient
•
MAC OS X
Storage Roadmap Development
Personal
Devices Storage/SAN
FC
• Server Platform Infrastructure Integration
Data Services
•
Backup/
Recovery Local Operating System Image Engineering
Replicate NAS
File
Sharing ISCSI
Archive
FCOE
Dedup

9. Virtualization Offerings
Virtualization
Server Based
Computing
• Virtualization Assessments
(Citrix/RDS)
Server Virtualization
(VMWare/XenServer/
• Server Virtualization Design & Implementation
Hyper-V)
Desktop Virtualization
(XenDesktop, View)
• Server Based Computing Design & Implementation
Application
Virtualization
• Desktop Virtualization Design & Implementation
• Application Virtualization Design & Implementation

10. Infrastructure Application Offerings
Infrastructure
Applications
Infrastructure Directory Collaboration
Management Services
Active
Platforms
• Email Upgrades/Conversions/Consolidations
Software Voice
Distribution Directory Mail
System
Configuration
LDAP IM
• Active Directory Assessment & Consolidations
Management
System
Monitoring
Contact Center Email • Infrastructure Management Design &
ICM
App Platforms VOIP Implementation
Web IVR
Servers
Video
DBMS CMS
Conf
• Collaboration Platform Design & Implementation
Servers
SharePoint
•
Call
App
Servers
Record VOIP Design & Implementation

11. IT Risk Management and Security Services
Assessment and Advisory
Ethical Hacking
Security Program and
Framework
Technology Implementation
and Engineering
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12. ITRMS Services
Technology
Design and Framework
Assessment and Advisory Implementation and
Services
Engineering
Vulnerability Assessment Services
Information Security Program Design Firewall (Network, Host, and Web
Application Security and Secure Coding Application)
Intrusion Detection System (IDS) &
Regulatory Compliance and Readiness Intrusion Prevention System (IPS)
Assessment Data Loss Prevention (DLP)
M&A Operational Risk Management & Information Security Strategy and
Architecture Security Information and Event
Security Management (SIEM)
Third Party (Vendor, Supplier and Partner) Identity and Access Management
Security Assessment
Application Security
Information Security Assessment Information Security Policy
Development Platform and Device Hardening
Information Security Policy and Standards
Evaluation PKI, Encryption and Key Management
IT Risk Management Governance Virtualization Security
Assessment
Information Security Training Messaging Security
Virtualization Security Assessment
Mobile Device Security
Remote Access

13. Governance, Risk and Compliance Services
Strategic GRC Road mapping
Assess and Evolve GRC
Program
GRC Custom Configuration &
Out-of-the-Box Solutions
GRC Expert Staff
Augmentation
RSA Archer Managed Services
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14. GRC Services
• Strategic Road Mapping-Designed to prioritize investment and focus labor to
speed adoption through planning and end-state definition
• Maturity Assessment- Questionnaire designed to quickly and efficiently
measure overall effectiveness and maturity of your GRC program. Based on the
Open Compliance and Ethics Group (OCEG)
• Custom Configuration or Out-of- the- Box Solutions-Requirements to Design
to Implementation management of new Solutions and On Demand applications
• Expert Staff Augmentation- On-Site Specialist to support and train in-house
employees. Senior, proven consultants with 5+ years of Archer experience, 10
years of industry experience
• ~25% rate reduction over competition with more senior with more senior
Average 25% rate reduction over competition consultants. Better
product – Cheaper cost
consultants. Better Solution– Cheaper cost
OpenSky Confidential

15. Technical Business Consulting Services
IT Transformation Services
Strategic Services
Program & Technical Mgmt
IT Supplier & Sourcing Mgmt
IT Governance
IT Financial Mgmt
IT Expense Mgmt
IT Process & Policy Mgmt
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16. Technical Business Consulting Services
Services Designed to Help Our Clients Enhance and Improve
the Effectiveness and Cost-Efficiency of Their IT Organization
OpenSky Leverages Industry Best Practices
(ITIL/ITSM, PMI PMBOK, Cost-Benefit Analysis, etc.)
IT Expense Management
BC Services
Supplier & Sourcing Management
Program & Technical Project Management
IT Service Quality Improvement
(People, Process, Technology, Governance)
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17. Technical Project Management
On-Time & On-Budget
• Data Center – Healthcare, Education, Retail
• DC Strategy, Design, Build, Migration Cross-
functional
Business IT
disciplines disciplines
• Technology Migrations –Healthcare, Education, Retail
• Roadmaps, Design, Migration, Transitions Hands-On
Experience
• Network, Systems, Virtualization
• Security Initiatives – Insurance, Education, Healthcare
• Roadmaps, Migrations, Transitions, Complianc
e, Audits
• Outsourced Service /Cloud Migrations – Healthcare
• Vendor & Service Selection, Migration, Service
Management
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