Sparking creativity and fostering innovation biz library webinarBizLibrary
We know innovation is important. In this new webinar, you'll learn about the critical elements to an "innovation ecosystem" that - if present and nurtured - will enable your organization to encourage the creativity of your employees and foster a culture where innovative ideas turn into profitable solutions.
(Collaboration) Stop Pushing, Get Your Team to Pull!Dan Keldsen
Most collaboration deployments rely on luck, or a hope that "buying the best" will make for collaboration success. You'd have better odds playing the lottery than expecting that kind of strategy to work out.
The unfortunate truth is that most collaboration implementations are not designed and pre-loaded to solve actual business problems or to expedite the daily work that real employees need to get done on a regular basis.
As a result, most collaboration deployments are doomed to failure.
Dan Keldsen, collaboration expert and principal consultant at Information Architected, shows you how to stack the odds in your favor with:
* Pre-engagement, rollout and post-rollout strategies that get more people using your platform right out of the gate and on into the future.
* War stories of collaboration deployments gone bad.
* Top reasons why people DO use (and even love) their collaboration platform.
* And a combination of techniques from the realms of influence, gaming, design and Agile that increase user adoption.
Thoughts on open innovation sandro morghen yutongoSandro Morghen
English version of my observations and conclusions on Open Innovation.
Presented at Hochschule Lucerne, Switzerland on Ocotober 3rd, 2012.
Interesting questions from students were:
Question: Why do you pay innovators for their time/effort rather than to follow the winner takes it all approach? What if people performe weak in a process?
Answer: Because in our process it is not possible to allocate one single author to an idea. The creative content is based on our process setup, a collective result. This is why we pay everybody equally. We don't see Innovation as a game/contest, we see it rather as a form of crowd labour. Being is hard work and it doesn't take a genius. Based on the fact that all innovators answer a whole set of subquestions throughout the process, we can diffuse the risk of receiving bad content from one person. After all, it's just not fair. In our tests we weren't facing quality issues, but of course, had to deal with people who were trying to misuse the system. However, this issue remains manageable with our platform and approach. In our tests we measured about 5% of participants who tried to add random/sabotage content. We are very convinced that we can bring this number with the right quality management tools.
>>>
Question: Are you already online?
Answer: We have a functional prototype which is online but we are going to take it down as we are finalizing our commercial version of yutongo.
>>>
Question: Are you giving support to customers with setting up a project?
Answer: Not in a consulting sense. But the app is based on a step-by-step process and we put all our strength and own creativity in reducing complexitiy and the self explanatory character of the website. You shouldn't be an expert to setup a project with yutongo.
>>>
And a bunch of more questions I unfortunately can't remember. Thanks Hochschule Lucerne for having me and for asking questions. Asking question is very good advisor if you are planning to be creative. Creativity starts with asking the right questions!
Best!
Sandro Morghen, CEO & Co-Founder of yutongo
Sparking creativity and fostering innovation biz library webinarBizLibrary
We know innovation is important. In this new webinar, you'll learn about the critical elements to an "innovation ecosystem" that - if present and nurtured - will enable your organization to encourage the creativity of your employees and foster a culture where innovative ideas turn into profitable solutions.
(Collaboration) Stop Pushing, Get Your Team to Pull!Dan Keldsen
Most collaboration deployments rely on luck, or a hope that "buying the best" will make for collaboration success. You'd have better odds playing the lottery than expecting that kind of strategy to work out.
The unfortunate truth is that most collaboration implementations are not designed and pre-loaded to solve actual business problems or to expedite the daily work that real employees need to get done on a regular basis.
As a result, most collaboration deployments are doomed to failure.
Dan Keldsen, collaboration expert and principal consultant at Information Architected, shows you how to stack the odds in your favor with:
* Pre-engagement, rollout and post-rollout strategies that get more people using your platform right out of the gate and on into the future.
* War stories of collaboration deployments gone bad.
* Top reasons why people DO use (and even love) their collaboration platform.
* And a combination of techniques from the realms of influence, gaming, design and Agile that increase user adoption.
Thoughts on open innovation sandro morghen yutongoSandro Morghen
English version of my observations and conclusions on Open Innovation.
Presented at Hochschule Lucerne, Switzerland on Ocotober 3rd, 2012.
Interesting questions from students were:
Question: Why do you pay innovators for their time/effort rather than to follow the winner takes it all approach? What if people performe weak in a process?
Answer: Because in our process it is not possible to allocate one single author to an idea. The creative content is based on our process setup, a collective result. This is why we pay everybody equally. We don't see Innovation as a game/contest, we see it rather as a form of crowd labour. Being is hard work and it doesn't take a genius. Based on the fact that all innovators answer a whole set of subquestions throughout the process, we can diffuse the risk of receiving bad content from one person. After all, it's just not fair. In our tests we weren't facing quality issues, but of course, had to deal with people who were trying to misuse the system. However, this issue remains manageable with our platform and approach. In our tests we measured about 5% of participants who tried to add random/sabotage content. We are very convinced that we can bring this number with the right quality management tools.
>>>
Question: Are you already online?
Answer: We have a functional prototype which is online but we are going to take it down as we are finalizing our commercial version of yutongo.
>>>
Question: Are you giving support to customers with setting up a project?
Answer: Not in a consulting sense. But the app is based on a step-by-step process and we put all our strength and own creativity in reducing complexitiy and the self explanatory character of the website. You shouldn't be an expert to setup a project with yutongo.
>>>
And a bunch of more questions I unfortunately can't remember. Thanks Hochschule Lucerne for having me and for asking questions. Asking question is very good advisor if you are planning to be creative. Creativity starts with asking the right questions!
Best!
Sandro Morghen, CEO & Co-Founder of yutongo
Innovation isn’t the job of R&D or Marketing anymore. Innovation is everyone’s job – but most aren’t trained/experienced in innovation.
Whether you start at "small i" innovation or "BIG I" Innovation - can you really afford NOT to improve your innovation capabilities?
This was the presentation I gave at the Ross Net Impact 2011 conference at the Ross School of Business at the University of Michigan on the topic of Design Thinking for Social Innovation.
The fairytale that is Apple; what can Norwegian firms learn from Apple's success story?
Presentation prepared forStavanger Chamber (Stavanger Næringsforening) Dec. 8th, 2011
Repurposed OLD insight deck for new planning blood. Purpose was to incite conversation on what good work is, how we get there, and what its like on they way. Attempted to attribute all appropriate folks.
This is a conversation about the "Getting Real" paradigm from 37Signals and its impact on organizations. The smarter, faster, easier way
to build Organizations 2.0
Work+: Presentation at Futures Festival 2018Daniel Kaplan
As a proof of concept of how arts and fiction can broaden the scope of "thinkable futures", project WORK+ has collaboratively gathered 150+ fictional and artistic “fragments” on the futures of work. These include science fiction, visual and performing arts, speculative design, video games, utopias and manifestos, performances, and so on.
Based on this material, WORK+ has designed an open-source method to help groups and organizations kickstart collaborative thinking on the futures of work. The challenge:
• Use fiction and arts as leverage to embrace change
• Move away from conventional thinking on the future of work
• Dare invent more diverse futures and project oneself in them
This presentation presents the methodology, the content, and the takeaways of the first workshops.
Despite spending vast amounts of time and money on employee engagement, engagement metrics remain stagnant. What if, instead of obsessing about how to increase employee engagement, how to improve and position your employer brand, or how to fight the war for talent, you instead put serious effort into thinking about how to improve and position your employees?
Note :If you are interested to buy a copy ,its available @ Pothi Books. Thank you for all the support and continued patronage
http://pothi.com/pothi/book/ebook-dinesh-chandrasekar-dc-everyday-cx-champion-0
****************************************
Hearty Welcome to Customer Champions & Master Minds
I believe "Successful CRM or Customer Experience (CX)” is about competing in the relationship dimension, not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier sustainable relationship over the long haul.
This book is a compilation of my blog articles from dineshknowledgeplanet.blogspot.com .The reason to publish this as a book is to share the knowledge and experience derived from my 15+ years of service as a CRM/CX Professional. This is no way to say all the content is my own thoughts; in fact I reproduced the content from numerous research articles, blogs and CRM portals. The idea is to guide the young budding CX professionals and also to serve as reference guide to many organizations which are in need for the right direction when making their CX investment decisions.
The book covers a variety of topics on CRM, BI, MDM, Cloud, Predictive Analytics, Industry CX solutions and some great motivational articles. There is no sequence as such to read this book but you may choose to read what would benefit you in the respective career role.
Your Partner & Companion,
Dinesh Chandrasekar DC*
Innovation isn’t the job of R&D or Marketing anymore. Innovation is everyone’s job – but most aren’t trained/experienced in innovation.
Whether you start at "small i" innovation or "BIG I" Innovation - can you really afford NOT to improve your innovation capabilities?
This was the presentation I gave at the Ross Net Impact 2011 conference at the Ross School of Business at the University of Michigan on the topic of Design Thinking for Social Innovation.
The fairytale that is Apple; what can Norwegian firms learn from Apple's success story?
Presentation prepared forStavanger Chamber (Stavanger Næringsforening) Dec. 8th, 2011
Repurposed OLD insight deck for new planning blood. Purpose was to incite conversation on what good work is, how we get there, and what its like on they way. Attempted to attribute all appropriate folks.
This is a conversation about the "Getting Real" paradigm from 37Signals and its impact on organizations. The smarter, faster, easier way
to build Organizations 2.0
Work+: Presentation at Futures Festival 2018Daniel Kaplan
As a proof of concept of how arts and fiction can broaden the scope of "thinkable futures", project WORK+ has collaboratively gathered 150+ fictional and artistic “fragments” on the futures of work. These include science fiction, visual and performing arts, speculative design, video games, utopias and manifestos, performances, and so on.
Based on this material, WORK+ has designed an open-source method to help groups and organizations kickstart collaborative thinking on the futures of work. The challenge:
• Use fiction and arts as leverage to embrace change
• Move away from conventional thinking on the future of work
• Dare invent more diverse futures and project oneself in them
This presentation presents the methodology, the content, and the takeaways of the first workshops.
Despite spending vast amounts of time and money on employee engagement, engagement metrics remain stagnant. What if, instead of obsessing about how to increase employee engagement, how to improve and position your employer brand, or how to fight the war for talent, you instead put serious effort into thinking about how to improve and position your employees?
Note :If you are interested to buy a copy ,its available @ Pothi Books. Thank you for all the support and continued patronage
http://pothi.com/pothi/book/ebook-dinesh-chandrasekar-dc-everyday-cx-champion-0
****************************************
Hearty Welcome to Customer Champions & Master Minds
I believe "Successful CRM or Customer Experience (CX)” is about competing in the relationship dimension, not as an alternative to having a competitive product or reasonable price- but as a differentiator. If your competitors are doing the same thing you are (as they generally are), product and price won't give you a long-term, sustainable competitive advantage. But if you can get an edge based on how customers feel about your company, it's a much stickier sustainable relationship over the long haul.
This book is a compilation of my blog articles from dineshknowledgeplanet.blogspot.com .The reason to publish this as a book is to share the knowledge and experience derived from my 15+ years of service as a CRM/CX Professional. This is no way to say all the content is my own thoughts; in fact I reproduced the content from numerous research articles, blogs and CRM portals. The idea is to guide the young budding CX professionals and also to serve as reference guide to many organizations which are in need for the right direction when making their CX investment decisions.
The book covers a variety of topics on CRM, BI, MDM, Cloud, Predictive Analytics, Industry CX solutions and some great motivational articles. There is no sequence as such to read this book but you may choose to read what would benefit you in the respective career role.
Your Partner & Companion,
Dinesh Chandrasekar DC*
Summary from Carmine Gallo's book The Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success .... you can purchase the book from
http://www.amazon.com/Innovation-Secrets-Steve-Jobs-Breakthrough/dp/007174875X
"Everyone wants to learn more about Steve Jobs, yet very few journalists have identified the core principles that
drive Jobs and his success. Until now, that is. My book The Innovation Secrets of Steve Jobs (McGraw-Hill, 2010)
reveals the 7 principles that are largely responsible for his breakthrough success; principles that have guided Jobs
throughout his career and, more important, principles you can adopt today to “think different” and reinvent your
company, product or service." Carmine Gallo, columnist, BusinessWeek.com.
"Everyone wants to learn more about Steve Jobs, yet very few journalists have identified the core principles that
drive Jobs and his success. Until now, that is. My book The Innovation Secrets of Steve Jobs (McGraw-Hill, 2010)
reveals the 7 principles that are largely responsible for his breakthrough success; principles that have guided Jobs
throughout his career and, more important, principles you can adopt today to “think different” and reinvent your
company, product or service." Carmine Gallo, columnist, BusinessWeek.com.
Carmine Gallo’s book, The Innovation Secrets of Steve Jobs, reveals the 7 principles behind breakthrough success--principles that anyone can use to rethink, reinvent, and revitalize their career, brand, or business.
Learn the 5 Discovery Skills of Out-Performing Innovators
Based on the innovator’s DNA study by Christensen et al
Presented by Linda Naiman Founder, Creativity at Work.com
For ProductCamp, Vancouver 2013
A few of my top-of-mind takeaways from this year's Planningness event. Be sure to check out my original piece for more context and details: bit.ly/1sbEu6n
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Book review the steve jobs way by dinesh chandrasekar
1.
2. Jay Elliot
One of the close associate of Steve jobs
Worked as Sr.VP of Apple
iLeadership
4 Major Principles : Product, Talent,
Organization & Marketing
First Meeting
‘Hippie looking ‘ , twenties in Jeans and
sneakers
Fire eater, busting with energy and lighting up
at the idea
The Book
Is full of experiences, mind boggling situations,
big fights ,power struggles and iLeadership
To start with lets watch this Video
3. 1977
1976
Present apple
logo
The idea fell from a tree, literally. Steve Jobs had returned from visiting a commune-like
place in Oregon located in an apple orchard. Apple co-founder and Jobs’ pal, Steve
Wozniak, picked him up from the airport. On the drive home, Jobs simply said, “I came up
with a name for our company—Apple.” Wozniak said they could have tried to come up
with more technical sounding names but their vision was to make computers
approachable. Apple fit perfectly.
4. Innovation distinguishes between a
Leader and a follower
It was called a “graphical user interface.” In that moment, Jobs knew that this technology
would allow him to fulfill his vision of putting a computer in the hands of everyday people.
Jobs later said that Xerox could have “dominated” the computer industry but instead its
‘vision’ was limited to building another copier. Two people can see the same thing but
perceive it differently based on their vision.
5. How to do find your passion? Passions are those ideas that don’t leave you alone. They
are the hopes, dreams and possibilities that consume your thoughts. Follow those
passions despite skeptics and naysayers who do not have the courage to follow their
dreams.
6. Product Czar
Passion for the idea, product & perfection
If you are not passionate from the start
you will never stick it out
Creativity, Innovation and more detail
oriented planning
Details matter, it’s worth waiting to get it
right.
But there are times when you have to weigh
the benefit of getting it right & the cost of
being late to market
Passion is everything. Innovation—which simply means—new ways of doing
things that improve our lives---cannot flourish unless you are truly obsessed with
making something better—be it a product, a service, a method or a career.
7. “… I want to see what people
are like under pressure. I want to
see if they just fold or if they have
firm conviction, belief, and pride
in what they did.”
7
8. Talent Rulestechnology becomes
“As
Team Culture is important
more complex, Apple’s core
Product Focused Team
strengththe team building into a Art form
Master of knowing how to make
very sophisticated technology and
Learning to acknowledge a bad decision
move ahead
comprehensible to mere mortals the
Seek people who are interested about is
project
Talenteven Talent
in finds greater demand.”
Jobs has followed his heart his entire career and that passion, he says, has made
all the difference. It’s very difficult to come up with new, creative ideas that move
society forward if you are not passionate about the subject.
9. When Jobs returned to Apple in 1997 after a 12-year absence, Apple faced an uncertain
future. Jobs closed his presentation that year at Macworld in Boston with an observation
that set the tone for Apple’s resurgence: “I think you have to think differently to buy an
Apple computer. A lot of times people think they’re crazy, but in that craziness we see
genius.”
10. “… That’s what I consider one
Team Sports
of thetimes and Worst actually can
Best of few things I of times
Leadership Search
contribute individually to—to really
Noticing signs of conflict
Public face of your product
try to instill in the organization the
Seek people who are interested about the
project of having ‘A’ players. In
goal
New ideas can soothe friction or Ignite them
everything I’ve done it really pays
to go after the best people
in the world.”
Passion fuels the rocket, but vision points the rocket to its ultimate destination.
11. “I always considered part
Team Sports – Maintaining Momentum
ofNext Opportunity ; Next Product
my job was to keep the quality
Remaking of the company
level of people in the organization
Recovering from the disaster
Creating products that reflects the principles
I work with very high ...”
of the Creator
Seek people who are interested about the
project
Maintaining Momentum in the face of
Failures
He stayed another 18 months to “drop in” to those classes he enjoyed, like calligraphy.
Calligraphy didn’t have any obvious practical application in his life but it would come back
to Jobs when he created the Mac.
12. You can have the most innovative idea in the world, but if you can’t get people excited
about it, it doesn’t matter. Steve Jobs is considered one of the greatest corporate
storytellers in the world because his presentations inform, educate and entertain.
13. “Many times in an [job] interview
Team Sports – Evangelizing Innovation
Collaboration, Control and Inspire
I will purposely upset someone: I’ll
Ignite the sense of doing something novel ,
criticize their prior work. I’ll do
something better and something special
my homework,and innovation embrace
Do more than you imagine and
group creativity find out what they
worked on, and say, ‘God, that
Think Different
really turned out to be a bomb.
That really turned out to be a
bozo product. Why did you
work on that?’ ...”
Creativity leads to innovative ideas. Jobs believes that a broad set of experiences expands
our understanding of the human experience. A broader understanding leads to
breakthroughs that others may have missed. Breakthrough innovation requires creativity
and creativity requires that you think differently about…the way you think.
14. Calligraphy Dalai Lama
Four Seasons
Mercedes-Benz
India
Apples
Steve Jobs creates new ideas precisely because he has spent a lifetime exploring new and
unrelated things—seeking out diverse experiences. Jobs hired people from outside the
computing profession, he studied the art of calligraphy in college, meditated in an Indian
ashram, and evaluated The Four Seasons hotel chain as he developed the customer
service model for the Apple Stores. Look outside your industry for inspiration.
15. Becoming want to see what people
“… I Cool
are like under pressure. I to Cool to
Apple as a Brand synonymous want
Putting the Brand in people
see if theyRetail innovation with have
Riding the just fold or if they
firmApple Online Stores and pride
conviction, belief,
Achieving the definition of Cool
in what they did.”
Your customers don’t care about your product, your company or your brand. They care
about themselves, their hopes, their dreams, their ambitions. Help them fulfill their
dreams and you will win them over.
16. “The [innovation] system is
Steve Jobs reduced complexity in the Smartphone category by eliminating the keyboard.
that there is no system. That’s
doesn’t mean we don’t have
process. Apple is a very disciplined
company, and we have great
processes. But that’s not what
it’s about. Process makes you
more efficient.”
Steve Jobs doesn’t rely on focus groups. If he had, they may never have enjoyed iPods,
iTunes, the iPhone, the iPad, or Apple Stores. Jobs does not need focus groups because
he understands his customers really, really well. Yes, sometimes better than they know
themselves!
17. Steve Jobs thinks visually about presenting ideas, products, and information.
18. “Innovation comes from
at 10:30 at
night with a new idea, or because
Customer Experience
they realized something that shoots
holes in how we’ve been thinking
about a problem ...”
Jobs has made the Apple Store the gold standard in customer service by introducing simple
innovations any business can adopt to create deeper, more emotional connections with
their customers. For example, there are no cashiers in an Apple store. There are experts,
consultants, even geniuses, but no cashiers.
19. On Becoming Stevian
“You can't just ask customers what they want and then try to give that
to them. By the time you get it built, they'll want something new”
20. “Design is a funny word.
Some people think design means
how it looks. But of course, if you
dig deeper, it’s really how
it works.”
21. “As technology becomes
more complex, Apple’s core
strength of knowing how to make
very sophisticated technology
Look “Simple” is
in even greater demand.”
22. “I always considered part
of my job was to keep the quality
level of people in the organization
I work with very high ...”
23. “… That’s what I consider one
of the few things I actually can
contribute individually to—to really
try to instill in the organization the
goal of having ‘A’ players. In
everything I’ve done it really pays
to go after the best people
in the world.”
24. “Many times in an [job] interview
I will purposely upset someone: I’ll
criticize their prior work. I’ll do
my homework, find out what they
worked on, and say, ‘God, that
really turned out to be a bomb.
That really turned out to be a
bozo product. Why did you
work on that?’ ...”
25. “The [innovation] system is
that there is no system. That’s
doesn’t mean we don’t have
process. Apple is a very disciplined
company, and we have great
processes. But that’s not what
it’s about. Process makes you
more efficient.”
26. “Innovation has nothing to do
with how many R&D dollars you
have. When Apple came up with
the Mac, IBM was spending at least
100 times more on R&D. It’s not
about money. It’s about the people
you have, how you’re led, and
how much you get.”
27. “… It’s ad hoc meetings of six
people called by someone who
thinks he has figured out the
coolest new thing ever and
who wants to know what other
people think of his idea.”
28. “You need a product-oriented
culture, even in a technology
company. Lots of companies have
tons of great engineers and smart
people. But ultimately, there needs
to be some gravitational force that
pulls it all together.”
29. “The older I get, the more I’m
convinced that motives make so
much difference. HP’s primary goal
was to make great products. And
our primary goal here is to make
the world’s best PCs—not to be
the biggest or the richest.”
30. “Innovation comes from
people meeting up in the hallways
or calling each other at 10:30 at
night with a new idea, or because
they realized something that shoots
holes in how we’ve been thinking
about a problem ...”
31.
32. “Do you want to spend
the rest of your life
selling sugared water
or do you want the
chance to change the
world?”
Steve Jobs when luring
Pepsi’s John Sculley to
join Apple.
33. “Your work is going to fill
a large part of your life,
and the only way to be
truly satisfied is to do
what you believe is great
work. And the only way
to do great work is to
love what you do. If you
haven’t found it yet,
keep looking. Don’t
settle.”
34. “Being the richest
man in the cemetery
doesn't matter to
me… Going to bed at
night saying we've
done something
wonderful… that's
what matters to me.”
35. “That’s been one of my
mantras - focus and
simplicity . Simple can be
harder than complex: You
have to work hard to get
your thinking clean to
make it simple. But it’s
worth it in the end
because once you get
there, you can move
mountains.”
36. “Here’s to the crazy ones,
the misfits, the rebels, the
troublemakers, the round
pegs in the square holes…
the ones who see things
differently - they’re not
fond of rules… because
the ones who are crazy
enough to think that they
can change the world, are
the ones who do.”
37. “If today were the last
day of my life, would I
want to do what I am
about to do today?”
And whenever the
answer has been “No”
for too many days in a
row, I know I need to
change something.”
38.
39.
40. More than 350 + stores directly under Apple
Steve Jobs set out with a vision to change the world. What’s your
vision for your product, brand, and your career?
41. “We don’t need you. You haven’t
gotten through college yet.”
“Get your feet off my desk. Get
out of here. You stink and we’re
not going to buy your product.”
“Your problem is that you still believe the
way to grow is to serve caviar in a world
that seems pretty content with cheese
and crackers.”
“There’s no reason why anyone would
want a computer in their home.”
Imagine how one young man with big dreams must have felt when he heard the
following. Of course, these statements were all directed at one time or another to
Steve Jobs.
43. “People sometimes have goals in life. Steve Jobs
exceeded every goal he set himself.” -
"Steve and I first met nearly 30 years ago, and
have been colleagues, competitors and friends
over the course of more than half our lives. The
world rarely sees someone who has had the
profound impact Steve has had, the effects of
which will be felt for many generations to come.
For those of us lucky enough to get to work with
him, it's been an insanely great honor."
44. “Dream bigger.”
1955-2011
Perhaps the ultimate lesson that Jobs teaches us is that innovation requires risk-taking
and risk taking takes courage and a bit of craziness. See genius in your craziness. Believe
in yourself and your vision and be prepared to constantly defend those beliefs. Only
then will innovation be allowed to flourish and only then will you be able to lead an
“insanely great” life.