1. The document discusses the importance of design thinking in managing information and business communication. It emphasizes generating alternatives rather than just choosing between them.
2. Designing is about shaping contexts rather than taking them as given. Successful companies exploit design thinking in all their decisions by choosing design as their fundamental strategy.
3. The document provides lessons learned from experts in design, including the importance of empathy, inspiration from analogous situations, and engaging stakeholders in experimentation and storytelling.
This presentation is about the power of starting with value instead of profit when doing business. How you can create value beyond calculation and be successful beyond the status quo if you you a a human centered focus. A human centered focus in how you create value, the value you deliver and how you capture the value.
Encouraging and Facilitating Collaboration at WorkMichael Sampson
The slides from my keynote presentation at Congres Intranet 2012 in Utrecht, in March 2012. I talked about the reality of the intranet, the nature of collaboration, and how to encourage and facilitate collaboration at work by overcoming barriers to collaboration.
Opening keynote will examine how organisations can create a social business strategy that will enhance internal communications and collaborations. It will highlight Oracle EMEA's journey of social discovery to overcome the paradigm shift in culture faced by employees, and how sustainable social maturity is achievable in business.
If people are given the right tools and the right environment, will hey spontaneously collaborate and share knowledge? Why do some people find it difficult to share and collaborate? Would incentives and rewards make a difference? These and similar issues are explored in this presentation given at the recent Knowledge and Innovation Network (KIN) Summer Workshop.
How to bring innovation to life within your organisation by embedding it within your culture and people.
Tools, insights and ideas to help you look at problems and solutions from a different perspective.
Key points taken from "Business Innovation: A little book of big ideas"
Steve Denning: Radical Management Vortrag am Internet-Briefing Sep13-2011Walter Schärer
‘Radical Management’ is a set of 5 principles. There are only two types of organizations: The ones that love and delight their customers and the others. Amazon, Apple, Salesforce are organizations that have succeded despite fierce competition due to delighted customers.
What’s their management principles?
Speech by Stephen Denning at Reto Hartinger’s Internet Briefing in Zurich.
The course was about how to implement user centered design in organizations. It was part of the Master degree program in Business with orientation in User Centered Design. Laurea University of Applied Sciences.
More info: http://thinkbrisk.com/brisk_2-cases/
We are avid on-site field researchers, immersing ourselves in our target groups, observing, interviewing, co-creating to capture their specific and unique human needs & expectations with methods from anthropology, ethnography, tech. management and design research. We’ve published these insights at conferences in London, Copenhagen, Boston, LeMans, Munich, Seoul and counting.
Here’s a quick recap of 4 of these Design Insights:
- Cook & Connect: Designing Urban Collaborative Cooking Spaces for Local Produce
- Exploring the Impact of Context Factors in Quick and Correct Use of Public Interfaces
- Mindset beyond the Myth: User Research about the Effectivity of Design Thinking Workshops in Semi-Open Ecosystems
- Decoding Privacy: Perceptions, Conflicts and Strategies of Privacy in the Mobile World
For background info on our field insights or your own research project, don't hesitate to get in touch!
research@thinkbrisk.com
This presentation is about the power of starting with value instead of profit when doing business. How you can create value beyond calculation and be successful beyond the status quo if you you a a human centered focus. A human centered focus in how you create value, the value you deliver and how you capture the value.
Encouraging and Facilitating Collaboration at WorkMichael Sampson
The slides from my keynote presentation at Congres Intranet 2012 in Utrecht, in March 2012. I talked about the reality of the intranet, the nature of collaboration, and how to encourage and facilitate collaboration at work by overcoming barriers to collaboration.
Opening keynote will examine how organisations can create a social business strategy that will enhance internal communications and collaborations. It will highlight Oracle EMEA's journey of social discovery to overcome the paradigm shift in culture faced by employees, and how sustainable social maturity is achievable in business.
If people are given the right tools and the right environment, will hey spontaneously collaborate and share knowledge? Why do some people find it difficult to share and collaborate? Would incentives and rewards make a difference? These and similar issues are explored in this presentation given at the recent Knowledge and Innovation Network (KIN) Summer Workshop.
How to bring innovation to life within your organisation by embedding it within your culture and people.
Tools, insights and ideas to help you look at problems and solutions from a different perspective.
Key points taken from "Business Innovation: A little book of big ideas"
Steve Denning: Radical Management Vortrag am Internet-Briefing Sep13-2011Walter Schärer
‘Radical Management’ is a set of 5 principles. There are only two types of organizations: The ones that love and delight their customers and the others. Amazon, Apple, Salesforce are organizations that have succeded despite fierce competition due to delighted customers.
What’s their management principles?
Speech by Stephen Denning at Reto Hartinger’s Internet Briefing in Zurich.
The course was about how to implement user centered design in organizations. It was part of the Master degree program in Business with orientation in User Centered Design. Laurea University of Applied Sciences.
More info: http://thinkbrisk.com/brisk_2-cases/
We are avid on-site field researchers, immersing ourselves in our target groups, observing, interviewing, co-creating to capture their specific and unique human needs & expectations with methods from anthropology, ethnography, tech. management and design research. We’ve published these insights at conferences in London, Copenhagen, Boston, LeMans, Munich, Seoul and counting.
Here’s a quick recap of 4 of these Design Insights:
- Cook & Connect: Designing Urban Collaborative Cooking Spaces for Local Produce
- Exploring the Impact of Context Factors in Quick and Correct Use of Public Interfaces
- Mindset beyond the Myth: User Research about the Effectivity of Design Thinking Workshops in Semi-Open Ecosystems
- Decoding Privacy: Perceptions, Conflicts and Strategies of Privacy in the Mobile World
For background info on our field insights or your own research project, don't hesitate to get in touch!
research@thinkbrisk.com
The first prototype of our approaches to move beyond design thinking at DNA. Touching on a number of new tools and techniques as well as theoretical positions from a number of sources. Very much the bleeding edge of our current position.
Co-Creation Forum presents: How Brands can Derive Insight from Co-CreationEphraim Cohen
Co-Creation is an increasingly interesting and talked about topic of conversation. Yet some are left to ponder its relevance and value to an organization. During this webinar, Jennifer Kitchen, Managing Director of Promise North America will challenge the audience to think about “Why aren’t organizations infusing co-creation into their brand development processes?” As fodder to the discussion, Jennifer will draw upon real-life stories from a range of co-creation believers and skeptics.
A talk I gave to the design and marketing team of a very large corporate about why it's hard to practice Design Thinking in a corporation. Borrows heavily from Clay Shirky. The slides may not make too much sense without me doing the talk.
Building And Managing Successful Ux TeamsRod Farmer
Presentation to the ARK Online User Experience Conference. Provides an overview of how to build and manage successful User Experience teams through planning, leadership, and organisational influence. More specifically, this presentation argues that greater quality and org influence do NOT come through focusing on better research and design skills ...
A quick synopsis of the Planningness Conference from last month. It's not comprehensive of the whole weekend of wonderful information, but a fun overview of some of the sessions I attended. Enjoy, share and please comment away!
As presented at Big (D)esign 2012 in Dallas. Focuses on the elements of UX management that make it different from - and much more entertaining than - managing other kinds of activities.
Multi-dimensional: Building 21st Century Experiences for Financial Outcomes Harriet Wakelam
This presentation was given as a keynote at UX Finance, Istanbul Turkey 2013. It looks at the frameworks and key challenges of designing multi-channel customer experiences that deliver to financial outcomes, not just business outcomes.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
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Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
1. Information managing as designing
informing inspiring innovating
presentation: rik maes EMIM, February 2011 photo: michiel hendryckx
2. Information /
Business communication Technology
Strategy
Structure
Operations
3. processes
structures data
systems
functions
relations
intentions
information
ideas
emotions
involvement
4. Why IM instruments don’t come up
to the mark
1. Reality is complex and messy
2. Every model is less than reality
3. The technical bias
4. “Carbon copy” approaches
5. The diarrhoea of projects
6. Narcissism of the management involved Claudio Ciborra
7. Exagerrated expectations
6. Informing Inspiring
structure meaning
prescribing, standardizing interpreting, exploring
norms values
binding, materializing innovating, disruptive
identity confirming identity questioning
organizations, systems ideas, brands
univocal, unambiguous multivocal, ambiguous
controling the unexpected welcoming the unexpected
excess: standstill excess: chaos
ideal: inspiring through ordering ideal: forming through ideas
7.
8. A lot of people see
what is happening
and ask ‘why?’
Some people see
what could happen
and ask ‘why not?’
9. Herbert A. Simon
The Sciences of the Artificial, 1996
“Engineering, medecine, business, architecture,
and painting are concerned not with the necessary
Intelligence
but with the contingent – not how things are Design
but how they might be – in short, with design”
Choice
“Our professional responsibility is not
to discover the laws of the universe,
but to act responsibly in the world by
transforming existing situations into
more preferred ones”
“We should leave more possibilities open to future generations than we ourselves inherited”
10. The dominant mindset of managing
decision making designing
• Choice between alternatives • Generate alternatives
• Assumptions: • Assumption:
– generating alternatives is – the more complex the
easy world is, the more important
– choosing between it becomes to generate valid
alternatives is all-important alternatives
• Problem: transforming decisions • “Designing = specifying an
into actions outline for action” (Webster)
• Information systems: • Information systems:
– management reporting systems – implementing a vision
– looking backwards – proactive
11. Visions on management
practical scientist
reflective practitioner business designer practical author
12. What now matters is the In the end, design is about shaping a context, rather
design and delivery of value. than taking it as it is. When it comes to design,
Really, what we're doing as
That needs design thinking. success arises not by emulating others, but by using
designers is, ultimately, and
That needs creative thinking. organizational assets and integrative thinking to
inevitably, designing the business
Judgment thinking alone is identify, build on, and leverage asymmetries, evolving
of the companies that we're
not going to be enough. Most unique models, products and experiences -- in short,
creative business solutions. working for. Whether you like it or
people, in business and not, the more innovative you try
elsewhere, have done very Roger Martin, The Design of Business, 2004
to be, the more you are going to
well on judgment thinking. affect the business and the
Such people are rarely aware business model.
of the need for 'design Tim Brown, speech at the
thinking'. They find it difficult This role of manager as designer is hardly
Rotman Business Design
to conceive that there is a mentioned in the literature, and barely
Conference, 2005
whole other aspect of thinking acknowledged in business
that is different from judgment practice. ...Managers practice "silent
thinking. It is not that such design"...the many decisions taken by non-
designers who enter directly into the design Companies that are successful exploit-
people are complacent. It is
process, no matter how unaware they or ing the full potential of design do so
simply that they do not know
others may be of their impact. because it's present in all of the deci-
that there is another aspect to
Angela Dumas and Henry Mintzberg, sions the company makes. These
thinking.
Managing the Form, Function, and Fit of companies aren't choosing to apply
Edward de Bono, Why So
Design, 1991 design to their respective business
Stupid? How the Human Race
strategies, but have chosen design as
has Never Really Learned to
the fundamental strategy itself. Design
Think, 2003
is the philosophical core of the compa-
ny. Everyone in the company becomes
involved in designing, whether that
We believe having designers in the mix is key to success in multidisciplinary
means creating financial plans or se-
collaboration and critical to uncovering unexplored areas of innovation.
lecting casing materials for an industrial
Designers provide a methodology that all parties can embrace and a design
product. Design isn't something that the
environment conducive to innovation. In our experience, design thinking is the
design department does. It's a way of
glue that holds these kinds of communities together and makes them
operating the company. It's an ongoing
successful.
set of choices about how the company
David Kelley, Dave Beach, George Kembel, Larry Leifer, Jim Patell, Bernie
is going to exist, to compete, to grow.
Roth, Bob Sutton, and Terry Winograd, founders of the Stanford University
John Zapolski, Design as a Core
Institute of Design, 2005
Strategy, 2005
13. What I learned from Friso Kramer
• Models are not pre-representations of the end result, but
sources of inspiration: “tools for thinking and feeling”
• Designing is an open mind activity: “If I would know in
advance how it will turn out, I wouldn’t even start”
• A designer must clear his mind in order to approach a
problem innocently
• Designing is leaving out the unnecessary
• Whatever you design, it should never hinder
• A designer must constantly train his empathy
• The most difficult customer is the best one, provided she is
competent and inspired
• A good designer goes beyond his customer’s belief in what
is necessary
14. What I learned from Dana Ponec
1. Your person
• You have to take a personal stance (what do you
really want to achieve?)
• You should believe in yourself, but not become
overconfident (you are not the most important person!)
• You are a craftsman, hence choose deliberately from
whom you want to learn the craft
2. Your method of working
• Thinking according to models only never leads to a
viable solution; worrying and try-outs are quite normal
• Accept uncertainty, there is no best solution
• You design for more people than the customer only
• Live with your customer and his situation-at-hand
• Show possibilities, even if unachievable
• Make it your customer’s design
• Imagine you use your own end product
15. desirable (people) feasible (technology)
viable (business)
“You cannot have brilliant ideas in the abstract”
Learning from analogous situations
Learning from extreme cases
16. Use of model:
≠ representation of end product
≠ authorization by customer
= “learning about your ideas”
Storytelling (in feasibility phase)
“Result without story is worthless”
Engagement with a better world is
“part of your business strategy”
Encourage experimenting beyond the
assignment and working according to plan
Visualize, create a working space where you can live
together with your design
18. Our preliminary conclusions
1. Start from real-life
experience, not from
abstract models
2. Imagination doesn’t
accept limits
3. Continuous dialogue
with all parties involved
4. The importance of
passion, engagement
and creativity