Psychology is works every day in human life. It helps to set the path every day for achieving a big goal. To achieve a big goal, an individual breaks it into small which works on daily life and goal is always measured by success, being success or failure. If you achieve success makes you happy and healthy in life at mental level.
Intelligence – meaning and definition –Emotional Intelligence and spiritual i...Suresh Babu
Intelligence – meaning and definition –Emotional Intelligence and
spiritual intelligence. Concept of IQ, EQ and SQ. Strategies for promoting EQ
and SQ.
Psychology is works every day in human life. It helps to set the path every day for achieving a big goal. To achieve a big goal, an individual breaks it into small which works on daily life and goal is always measured by success, being success or failure. If you achieve success makes you happy and healthy in life at mental level.
Intelligence – meaning and definition –Emotional Intelligence and spiritual i...Suresh Babu
Intelligence – meaning and definition –Emotional Intelligence and
spiritual intelligence. Concept of IQ, EQ and SQ. Strategies for promoting EQ
and SQ.
Emotional Intelligence it's very important these days but not all of us know exactly how to take advantage of it or even improve it. So this slide is going to help you do that
Bad Effect of Emotional brain or reptilian brain and imprisoned logical brain
Lose control of emotions and then deeply regret your actions or words later
Feel so deeply insulted or hurt that it hampered your performance at work
Paul MacLean’s triune model of evolution.
It states that our brain has three independent regions which together control our thoughts, behaviour or action.
Here’s how you take control and deliver the best brain results at work —
The reptilian,
The limbic/emotional brain and
The neo-cortex/cognitive brain and they
This is a 2012 book based on a course run in Google by Chade-Meng Tan. #Meditation or Dhyana when it reached China became #Chen, on reaching Japan became #Zen and on reaching west became #Mindfulness. This course & book is a commendable attempt to make meditation accessible to all and "align with the lives and interests of real people, the average Joes of the world " says the author.
Emotional Quotient, EQ, Comparison between EQ vs IQ , Advantages and Disadvantages of EQ along with its sub topics and other linked branches of it. Physiological View and view of scientists
A Study on Emotional Quotient Among new Generation Employeesijtsrd
Success in the workplace takes a lot more than education, book knowledge or experience. Organizations and the conscious, achievement-oriented managers need a high rate of Emotional Quotient to be successful. Emotional Quotient is the ability to identify and manage personal emotions and the emotions of others. Emotional Quotient EQ matters just as much as intellectual ability IQ . In the employment field, work pressure, anxiety, employee's stress, agitation, depression or irritability all are related to the various factors of emotional intelligence. All these emotional intelligence symptoms could harm employee's performance. It can direct either a higher or lower level of morale, which will ultimately impact employee's performance in a positive or negative way. The main question of the study is to analyze the emotional intelligence according to new generations in banking and IT Field. Mr. S. Maheshwaran | Dr. K. Soniya | Dr. S. Krishnaraj "A Study on Emotional Quotient Among new Generation Employees" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-6 , October 2018, URL: http://www.ijtsrd.com/papers/ijtsrd18900.pdf
Managing Emotional Intelligence for Effective Leadership in Organizationijtsrd
Leadership is described as the heart of every organization and it is a process of leading followers team. To get better outcome from the employees and to achieve the organizational goals, the leader should be able to understand the pulse of the employees and his or her own. This research study is to understand how the employees Emotional Intelligence can be enhanced for developing effective leadership skills within them. Emotional intelligence has become increasingly popular as a measure for identifying potentially effective leaders, as a tool for developing effective leadership skills. The aim of the present paper was to explore the relationship between emotional intelligence and effective leadership. There are numerous definitions of such leadership that have come to light however these definitions have always been debatable. Most scholars agree that the concept of leadership does not ascribe to one specific definition however, provided the following definition of leadership in his landmark publication, leadership "Leaders inducing followers to act for certain goals that represent the values and the motivations - the wants and needs, the aspirations and expectations - of both leaders and followers Emotional intelligence correlated with several components transformational leadership suggesting that it may be an important components of effective leadership in particular emotional intelligence leader's monitors and respond to subordinates and make them feel at work. Dr. Seema Singh | Ms. Aditi "Managing Emotional Intelligence for Effective Leadership in Organization" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-6 , October 2019, URL: https://www.ijtsrd.com/papers/ijtsrd23629.pdf Paper URL: https://www.ijtsrd.com/management/other/23629/managing-emotional-intelligence-for-effective-leadership-in-organization/dr-seema-singh
Analysis of Emotional Intelligence as a Competition for Effective ProductivityIJAEMSJORNAL
Background. Emotional intelligence is an essential competence that must be evaluated within a personnel selection process. The level of IE influences the results of a company favorably. In this research, the dependence that exists between the effective productivity of the workers in specific of the commercial area and the emotional intelligence was analyzed. Methodology. The studied population was 88 active workers in the area as mentioned earlier; 40% were male and 60% female. Those evaluated were aged 25 to 40 years, with experience in the average sales area of 3 years. To validate the questions that were handled as an instrument, the Pearson correlation was used; Chi-square to calculate the dependence of variables. Results and discussion. As a result, we obtained ten dependent variables with which we can conclude that there is a relationship between the level of emotional intelligence with the effective productivity that collaborates with the commercial area within an organization. Conclusion. Based on the results we conclude that people with a high level of Emotional Self-understanding (AE) can control their emotions to act correctly in each situation.
Emotional Intelligence it's very important these days but not all of us know exactly how to take advantage of it or even improve it. So this slide is going to help you do that
Bad Effect of Emotional brain or reptilian brain and imprisoned logical brain
Lose control of emotions and then deeply regret your actions or words later
Feel so deeply insulted or hurt that it hampered your performance at work
Paul MacLean’s triune model of evolution.
It states that our brain has three independent regions which together control our thoughts, behaviour or action.
Here’s how you take control and deliver the best brain results at work —
The reptilian,
The limbic/emotional brain and
The neo-cortex/cognitive brain and they
This is a 2012 book based on a course run in Google by Chade-Meng Tan. #Meditation or Dhyana when it reached China became #Chen, on reaching Japan became #Zen and on reaching west became #Mindfulness. This course & book is a commendable attempt to make meditation accessible to all and "align with the lives and interests of real people, the average Joes of the world " says the author.
Emotional Quotient, EQ, Comparison between EQ vs IQ , Advantages and Disadvantages of EQ along with its sub topics and other linked branches of it. Physiological View and view of scientists
A Study on Emotional Quotient Among new Generation Employeesijtsrd
Success in the workplace takes a lot more than education, book knowledge or experience. Organizations and the conscious, achievement-oriented managers need a high rate of Emotional Quotient to be successful. Emotional Quotient is the ability to identify and manage personal emotions and the emotions of others. Emotional Quotient EQ matters just as much as intellectual ability IQ . In the employment field, work pressure, anxiety, employee's stress, agitation, depression or irritability all are related to the various factors of emotional intelligence. All these emotional intelligence symptoms could harm employee's performance. It can direct either a higher or lower level of morale, which will ultimately impact employee's performance in a positive or negative way. The main question of the study is to analyze the emotional intelligence according to new generations in banking and IT Field. Mr. S. Maheshwaran | Dr. K. Soniya | Dr. S. Krishnaraj "A Study on Emotional Quotient Among new Generation Employees" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-6 , October 2018, URL: http://www.ijtsrd.com/papers/ijtsrd18900.pdf
Managing Emotional Intelligence for Effective Leadership in Organizationijtsrd
Leadership is described as the heart of every organization and it is a process of leading followers team. To get better outcome from the employees and to achieve the organizational goals, the leader should be able to understand the pulse of the employees and his or her own. This research study is to understand how the employees Emotional Intelligence can be enhanced for developing effective leadership skills within them. Emotional intelligence has become increasingly popular as a measure for identifying potentially effective leaders, as a tool for developing effective leadership skills. The aim of the present paper was to explore the relationship between emotional intelligence and effective leadership. There are numerous definitions of such leadership that have come to light however these definitions have always been debatable. Most scholars agree that the concept of leadership does not ascribe to one specific definition however, provided the following definition of leadership in his landmark publication, leadership "Leaders inducing followers to act for certain goals that represent the values and the motivations - the wants and needs, the aspirations and expectations - of both leaders and followers Emotional intelligence correlated with several components transformational leadership suggesting that it may be an important components of effective leadership in particular emotional intelligence leader's monitors and respond to subordinates and make them feel at work. Dr. Seema Singh | Ms. Aditi "Managing Emotional Intelligence for Effective Leadership in Organization" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-6 , October 2019, URL: https://www.ijtsrd.com/papers/ijtsrd23629.pdf Paper URL: https://www.ijtsrd.com/management/other/23629/managing-emotional-intelligence-for-effective-leadership-in-organization/dr-seema-singh
Analysis of Emotional Intelligence as a Competition for Effective ProductivityIJAEMSJORNAL
Background. Emotional intelligence is an essential competence that must be evaluated within a personnel selection process. The level of IE influences the results of a company favorably. In this research, the dependence that exists between the effective productivity of the workers in specific of the commercial area and the emotional intelligence was analyzed. Methodology. The studied population was 88 active workers in the area as mentioned earlier; 40% were male and 60% female. Those evaluated were aged 25 to 40 years, with experience in the average sales area of 3 years. To validate the questions that were handled as an instrument, the Pearson correlation was used; Chi-square to calculate the dependence of variables. Results and discussion. As a result, we obtained ten dependent variables with which we can conclude that there is a relationship between the level of emotional intelligence with the effective productivity that collaborates with the commercial area within an organization. Conclusion. Based on the results we conclude that people with a high level of Emotional Self-understanding (AE) can control their emotions to act correctly in each situation.
A Comprehensive Literature Review and Measurement Techniques on Emotional Int...rahulmonikasharma
Youth are the major seekers of employment as they traverse their journey of life from adolescent to youth. A significant proportion of youth take over the business of their family as heir apparent, but the major proportion of youth becomes the first time jobseekers and searches for economic opportunities as existing in their country of residence. Employment market is a dynamic system where people keep getting in and out of system. Through this paper the authors are interested to explore the relationship among the emotional intelligence with the Indian youth with respect to leadership and entrepreneurial ability. The author’s are explored the measurement techniques for the emotional intelligence
Emotional intelligence in the workplace ankit sharmaAnkit Sharma
An explanation of emotional intelligence in the workplace including emotional triggers, stressors, managing stress and how to develop emotional intelligence in team members.
Examining the Relationship of Emotional Intelligence and Organizational Effec...Waqas Tariq
the leader of an organization needs special features to correspond by changes in order to survive and grow in new environments, that almost all manager have problems to answer it. One of the important features that can help the leaders and the managers to respond to these changes is emotional intelligence. The goal of this research is to survey the relation between the spiritual structure of an organization (called emotional intelligence) and the organizational effectiveness. They used both, drawing modeled and statistical modeled as a guide in the research, and also used the standard questions for issue, emotional intelligence and organizational effectiveness. The statistical society of this research was the managers, assistants and the executive region's manager of the Rasht municipality, which they choose 240 people as a sample from them. Over 80% of the respondents, have BA education and higher education and the most respondents (80%) have the job background less than 12 years. the analyze and gathering the main and minor hypo thesis outcomes was done by statistical software like: STATISTICA, SPSS and EXCEL. The outcomes showed the meaningful relation between the emotional intelligence and the organizational effectiveness and also, it is recognized, in this research that the motivation component has the most effect on the organizational effectiveness.
The deficiency or hindrance in the capacity to think passionate states is known as mind visual deficiency. This condition is seen to be the key inhibitor of social and enthusiastic insight for mentally unbalanced individuals. A mental imbalance is a range of neuro-formative conditions which influences one's social working, correspondence what's more, is frequently went with redundant practices and over the top interests. Failures coming about because of mind-visual deficiency incorporate measuring the enthusiasm of different gatherings amid discussions, withdrawal from social contact, obscurity to social signals, in distinction to individuals' conclusions and inconceivable non-verbal correspondence. The current assistive gadgets and instruments generally fill in as healing apparatuses that give a learning condition for mentally unbalanced youngsters to find out about the standards of social conduct. In any case, these instruments do not have the capacity to work in conjunction with certifiable circumstances. A thought is recommended that means to satisfy this need. We propose a compact gadget which can help extremely introverted individuals in correspondence in genuine circumstances. We trust that this versatile gadget can help to limit the hole amongst us and the universe of extreme introvertedness through helped correspondence. In this paper, we introduce one a player in this gadget, which is called Emotional Advisor to help extremely introverted youngsters in taking part in significant discussions where individuals can learn how they are feeling amid correspondence.
TO INVESTIGATE THE LEVEL OF EMOTIONAL INTELLIGENCE AND STRESS AMONGST COLLEG...IAEME Publication
Emotional Intelligence has been associated with positive outcome process in various professions. In the field of management, Emotional Intelligence has been a popular topic of debate in recent years. Plethoras of literatures on the subject are available especially in the educational sector. Emotional intelligence (EI) is the capacity for understanding one’s own feelings and the feelings of others, for motivating self, and for managing the emotions of self effectively to sustain relationships. Rather than being a single characteristic, emotional intelligence can be thought of as a wide set of competencies that are organized into a few major clusters.
Job stress is a real phenomenon and it is associated with job satisfaction level of a worker in any place. In the case of educators handling college students in Coimbatore city is considered for this study. There are many factors leading the respondents in stressful situation.
Emotional Competence among the Higher Secondary Studentsijtsrd
The present study focuses on the Emotional Competence among the higher secondary students. The investigator used the random sampling technique for this study. The findings of this study are i Female Students have high Emotional Competence when compared to Male students. ii There is no significant difference in mean scores of Emotional Competence with respect to Religion, iii There is no significant difference in mean scores of Emotional Competence with respect to Medium of Instruction, iv Government School Students have high Emotional Competence when compared to Private and Aided School students, v There is no significant difference in mean scores of Emotional Competence with respect to Family type, vi There is no significant difference in mean scores of Emotional Competence with respect to Father’s Occupation, and vii There is no significant difference in mean scores of Emotional Competence with respect to Mother’s Occupation. Dr. R. Muthaiyan "Emotional Competence among the Higher Secondary Students" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-4 , June 2022, URL: https://www.ijtsrd.com/papers/ijtsrd50239.pdf Paper URL: https://www.ijtsrd.com/humanities-and-the-arts/education/50239/emotional-competence-among-the-higher-secondary-students/dr-r-muthaiyan
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
2. International Journal of Research in IT and Management (IJRIM)
Vol. 6 Issue 8, August 2016
ISSN (o): 2231-4334 | ISSN (p): 2349-6517 | Impact Factor: 5.96
International Journal of Research in IT and Management (IJRIM)
E-mail :- editorijrim@gmail.com, http://www.euroasiapub.org
(An open access scholarly, online, peer-reviewed, interdisciplinary, monthly, and fully refereed journals)
2
AUTHOR INTRODUCTION
Dalip Singh is a senior bureaucrat, who joined Indian Administrative Services (IAS) in 1982. He
belongs to the Haryana Cadre and has held many important positions in the state and Central
Government. He obtained his post-graduation in psychology from the University of Delhi in 1978
after which he completed his M.Phil. And Ph.D. in psychology with research works in areas
such as managerial effectiveness, transactional analysis, leadership and personality. Dr. Singh
taught at the faculty of Management Studies, University of Delhi (1980-1982) before joining the
IAS. He has the rare distinction of being awarded D.Litt. in psychology for his work on EQ, by
Bundelkhand University, Jhansi, India, in 2005. He is a trained psychologist and an expert on
emotional intelligence. He livesin New Delhi, India, and may be contacted at www.eqindia.com
BOOK INTRODUCTION
Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key
determinant to professional success in today’s high stress environment. This third, thoroughly
revised edition of a highly acclaimed book is an essential guide to recognize, understand and
manage emotions. The author describes emotional intelligence as consisting of three
psychological dimensions- emotional sensitivity, emotional maturity and emotional competency,
which motivate individual to maximize, manage change and resolve conflicts. A special feature of
the book is the references to work done in India, leading to conclusions applicable to the Indian
workculture.
The unique features of the third edition include:
• New knowledgeassimilated after extensive empirical research
• Practicalsolutions through real-lifecase studies
• Practicalexercises on how todevelop EQ
• Recommendations on how to manage emotional upsets, control anger, develop high
self-esteem and empathies with others
Written in an engaging manner, this book is practical and informative in content and approach,
and a useful tool for executives, HR Professional, consultants, bureaucrats, psychiatrists,
psychologists and counselors.
This book consists total 7 chapters in numbers, described in a total of 210 pages. These chapters
in short describe about the concept of EQ, relation between EQ and our personality, how is EQ
developed, emotional skills that managers must learn as well emotional skills required at
different stages of life, guidelines for training and development in line with emotional
intelligence and a very useful and evaluative EQ test developed by Dr. N. K. Chadha and Dr. Dalip
Singh.
3. International Journal of Research in IT and Management (IJRIM)
Vol. 6 Issue 8, August 2016
ISSN (o): 2231-4334 | ISSN (p): 2349-6517 | Impact Factor: 5.96
International Journal of Research in IT and Management (IJRIM)
E-mail :- editorijrim@gmail.com, http://www.euroasiapub.org
(An open access scholarly, online, peer-reviewed, interdisciplinary, monthly, and fully refereed journals)
3
The first chapter titled “Emotional Intelligence: The Concept” by author gives an excellent
overview of each of the 6 chapters that follow and pushes the readers to read these chapters in
details. Quoting from this chapter – the author state, IQ is reflected in your academic
achievements but how smart one is outside the classroom, faced with life’s difficult moments?
He also states EQ as a different way of being smart. He also mentioned that researches shows
that IQ accounts for only about 20% of a person’s life and the balance can be attributed to EQ. In
this chapter, The author has suggested to learn to create own emotions as our responses are
governed by our thoughts, by what we tell ourselves. Certain points made by author that I really
can’t forgetare:
• Youremotional make-up largely determines yourprofessional success.
• In the corporateworld,IQ gets youhired, but EQgets youpromoted.
• Youneed more than just your brains torun yourbusiness.
I would like to conclude this chapter with author’s lines that is EQ is a largely learned and
continues to develop throughout life, as we keep learning from our experiences, our EQ keeps
growing.
In chapter 2, author has thrown light more on EQ’s relation and its impact on our personality
and right away he has mentioned that EQ is the unique interaction of both head and heart. To
support that he has mentioned about a research from neurobiology which states that human
being operate from two minds: the emotional mind and the rational mind. The harmony between
the two minds is what constitutes emotional intelligence. Author states there really are no
negative or positive emotions but there is a situation of low EQ and high EQ. How one behaves in
certain conditions is dependent of the level of EQ. This chapter can be concluded by saying that
emotional intelligence is the capacity to create positive outcomes in your relationships with
others and your own.This includes joy,optimism and success in work,schooland life.
In chapter 3, Writer has suggested some authentic points as to, how one can develop his/her IQ.
The first point he has mentioned is that it is not fixed at birth. Which he has described in various
examples and supporting statements under the topics such as early life experiences, EQ develops
with maturity.
Author has stated that experiences shows that emotional development of children
has by and large been neglected, especially in under-developed and developing countries. As a
result children often bear the brunt of emotionally unskilled individual parenting and rigid
cultural and religious tradition and it would be worthwhile to examine the psychology of child
development to understand emotional development and it is to be noted that a child’s emotional
education has to begin increasingly earlier and be more intense than ever.
In the normal course of lifetime, emotional intelligence tends to increase as you
learn to be more aware of your emotions, to effectively handle distressing emotions, to listen and
empathize; in short, as you become more mature your EQ increases. Emotional intelligence
4. International Journal of Research in IT and Management (IJRIM)
Vol. 6 Issue 8, August 2016
ISSN (o): 2231-4334 | ISSN (p): 2349-6517 | Impact Factor: 5.96
International Journal of Research in IT and Management (IJRIM)
E-mail :- editorijrim@gmail.com, http://www.euroasiapub.org
(An open access scholarly, online, peer-reviewed, interdisciplinary, monthly, and fully refereed journals)
4
develops with increasing age and experiences, as a person progresses from childhood to
adulthood and men and women are equal in their ability to increase emotional intelligence.
While women tend to be stronger in competencies base on empathy and social skills, men do
better in those based on self-regulation. Thus this chapter can be concluded by saying
emotions are a critical survival tool for human beings, and thus reduce conflict at workplace. It is
heartening to note that emotionally intelligent parents, teachers, managers and professionals
can help raise the levelof EQin others.
Chapter 4 throws light on the crucial skills that a manager must learn in order to be effective.
The three dimensions of emotional intelligence described by author are EMOTIONAL
SENSTIVITY,EMOTIONALMATURITY ANDEMOTIONALCOMPETENCY-representthese skills.
Author has quoted seven strong points to manage emotion in work as well as professional life.
Such as learn to recognize your emotions in which he states that if one is able to do it as a basic
then one would fully be able to manage them. And the person who does so has higher level of
emotional intelligence. Then he has spoken about to empathize with others, which he describes
as the ability to sense how other people feel and if managers begin thinking in terms of doing
things for people, instead of to them, they will experience a positive change at workplace. Then
he has discussed about developing high self-esteem, managing emotional upsets, to be an
emotional winner,influencing people, managing anger etcetera.
This chapter is quite visibly focused towards managerial skills and making workplace a better
world and in line with this writer has chosen some more point under management areas, where
emotional skills can be developed to have gainful outcome, to pin are: corporate culture, Hiring,
customer service, high technology management, turnover training, productivity, goal setting,
emotional support and leadership.
Therefore this chapter can b concluded by saying that star performers’ are skilled at sending
emotional signals that make them powerful communicators, and enable them to sway an
audience. That is, make them leaders.
Chapter 5, In this chapter author has given a deep review of all significant research work done in
the field of emotional intelligence. The first step that he has started is with describing the basic
phenomenon of emotional intelligence, in which he has taken definitions given by different
authors. He himself has described EQ as the ability to understand and manage men and women,
boys and girls to act wisely in human relation, also emotional abilities are essential to determine
one’s ability to succeed in life.
Second interesting part of the Chapter describes levels of EQ required for various
jobs. We do understand that some jobs require and some do not require a great deal of emotional
intelligence. Various jobs such as biochemist, billing clerk, forester, system analyst, mechanical
engineer etcetera needs low level of EQ on the other hand bosses and leaders, in particular,
should have high EQ because they represent the organization and they set the tone for employee
morale also they need to understand their employee needs and provide them constructive
feedback.
5. International Journal of Research in IT and Management (IJRIM)
Vol. 6 Issue 8, August 2016
ISSN (o): 2231-4334 | ISSN (p): 2349-6517 | Impact Factor: 5.96
International Journal of Research in IT and Management (IJRIM)
E-mail :- editorijrim@gmail.com, http://www.euroasiapub.org
(An open access scholarly, online, peer-reviewed, interdisciplinary, monthly, and fully refereed journals)
5
EQ in Indian perspective column says that Indian families are closely knit entities with visible
emotional bonding. The members of the family are interdependent not only economically and
socially, but also emotionally. He has also proved with his researches that is an impact of age on
emotional intelligence and leadership behaviour, impact of marital status on emotional
intelligence and leadership behaviour and impact of gender on emotional intelligence and
leadership behaviour.
One more point, I would like to light here is, emotional intelligence and stress
management, in this finding he has stated that in the realm of stress and its coping, the related
variables such as managing emotions, empathy and handling relationship are likely to boost
effective coping. Thus this chapter can b concluded by saying that psychological states do affect
health and all negative moods does worsen health in both the short run and long run.
Chapter 6 provides few useful guidelines for training and development such as EQ Consultants
can raise the EQ of employers/employees by giving them effective EQ training. This includes 4
phases in total, starting with preparation for change, training, transfer and maintenance and
evaluating change. This chapter mainly focuses on developing these parameters to enhance
organizational success only if the current interest can be drawn on promoting emotional
intelligence at work as a sustained effort rather than just another management fad. It is
important forpractitioners tofollow the guidelines based on the best available research.
There is a useful questionnaire is given named as EQ Test, altogether in a different chapter, which
is also available on his website www.eqindia.com
Conclusion and suggestions
1. I found this book worth reading because of its nature of giving a thought. Every time I read
the book I was able to analyze some of the instances from real life. One thing you can be assure of
that every time you go to office after reading this book, your most of the responses will be in line
with the, what youread in the book.
2. I would suggest the readers, from academic background, of this book that this book can be
of a great piece of help for the class room teaching as it involves a lot of case studies and
empirical researches. For corporate people it is a onetime read book as it provides useful
thoughts to workplacelife.
3. As this book is written in a very simple manner, it is easily Recognizable that thorough
reading and comprehension will help produce better results. Reading this scholarly monograph
will likely take more time than reading a novel, but will certainly provide more knowledgeable
inputs than novels.
4. Methodology used by the author is completely and easily understandable as he has used
maximum case studies to through light on his researches and to support his statements.
Especially the questionnaire is best addition in the bookto evaluate oneself to provide insights.