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Dr. SHELLY MANNAN
Aristotle categorized man as a rational
animal in 384 B.C.
The attribute of intelligence developed
into an obsession only in the 19th century.
In 1990s, Daniel Goleman, published
Emotional Intelligence: Why It Can Matter
More Than IQ and popularised emotional
intelligence, EQ.
The concept was an immediate
success and he published a follow
up, Working with Emotional
Intelligence (Bantam Books, 1998).
This book reveals data from studies
of more than 500 organizations.
It proves EQ not only create
successful employees but also more
successful companies.
confidence self-awareness
Self-control commitment
integrity.
It is a proven fact today that personality and
character count on one’s academic and
professional career.
From the beginning of the industrial
revolution, social wisdom has
taught us that the workplace is not
a place for emotions.
Like it or not emotions are an intrinsic
and inexplicable part of our biological
makeup.
Every morning they march into the
school/college/institution/workplace
with us and influence our behavior.
Consequently, the ability to understand, monitor, manage and
capitalize on one’s emotions
can help to make wise decisions,
to cope up with the set-becks,
to meet the challenges,
to deliver the targets and above all to run companies successfully
Let’s consider the statistics revealed by Goleman:
Research on
181 jobs at 121
companies
worldwide
showed abilities
vital for success
were
trustworthiness,
adaptability and
a talent for
collaboration.
Studies of about
500
organizations
worldwide
indicate that
people who
score highest
on EQ measures
rise to the top
of corporations.
The three most
desired
capabilities
while hiring
MBAs are
communication
skills,
interpersonal
skills and
adaptability.
EQ worked
remarkably well
in fields like
computer
programming,
where the top
performers
exceed average
performers in
producing
effective
programs
IQ is a person’s intellectual
potential that is fixed at birth,
Patterns of EQ can be developed
over time.
 Intelligence quotient
measures the ability to
solve logical or strategic
problems.
 It is analytic intelligence
which encompasses
practical intelligence and
creative intelligence in its
territory.
 IQ refers to hard skills.
 Hard skills are the
degrees/courses one takes
up in his/her academic
career.
 Emotional quotient is the
capability to access one’s
own feelings vis-à-vis
others.
 It is self awareness,
emotional resilience,
motivation, interpersonal
sensitivity, influence and
intuitiveness.
 EQ reflects soft skills.
 Soft skills are the set of
personal attributes.
There are collective evidences from psychology,
neurology, anthropology and cognitive science to
show us that there is a third ‘Q’, ‘SQ’, or Spiritual
quotient which governs our lives
Unlike IQ which computers have and EQ which
exists in higher mammals, SQ is uniquely human
and the authors argue the most fundamental of
the three.
SQ is the ultimate intelligence that serves as a necessary
foundation for the effective functioning of both IQ and
EQ. It enables one to sustain and survive in this
competitive world.
MENTAL / PHYSICAL
STRESS
PYSCHOLOGICAL STRESS
TECHNO STRESS
Fascimile machines, intranet and
extranet links
Multi-media, web-cams, and
projectors
Desk tops, lap-tops, palm-tops,
note-books,
Pagers, cellular phones,
TECHNOSTRESS
SQ/SOCIAL/MORAL
ETHICS
EQ/SOFT SKILLS
IQ/HARD SKILLS
Skills Interpersonal
skills
Intrapersonal
skills
Adaptability Management
Comm skills Public
speaking
Enthusiasm Positive
thinking
Leadership
quality
Reading skills Open-
mindedness
Hard work Dedication Time
management
Writing Skills Empathy Problem
solving
Optimism Stress
management
Listening
skills
Team work Creativity Assertiveness Risk
management
Writing skills Social
awareness
Constructive
approach
Motivation Office
management
• Ability to understand and interact
effectively with others.
•Teachers, social workers, actors and
politicians
INTERPERSONAL
INTELLIGENCE
(PEOLPE SMART)
•Ability of understanding one’s own
thoughts and feelings and to use this
knowledge in planning and directing
one’s life.
• Psychologists, spiritual leaders and
philosophers.
INTRAPERSONAL
INTELLIGENCE
(SELF SMART)
•Critical assessment of one’s behaviour,
moods, the way of speaking to people, the
way of handling workload and stress level.
• Emotional awareness, accurate self-
assessment and self-confidence.
SELF
AWARENESS
•The skill which enables a person to
demonstrate self control on one’s emotions.
•Self-control, trustworthiness,
conscientiousness, adaptability, achievement
orientated initiative.
SELF
MANAGEMENT
• Awareness of policies, practices, plans,
targets, and strategies of one’s company.
• The role one plays towards the
betterment of one’s
family/community/state/society or
nation.
• Our existence vis-à-vis world we live in.
SOCIAL
AWARENESS
• Ability to use communication skills,
public dealing and interpersonal skills to
build relations.
• Inspiring sub-ordinates, initiating
changes in functioning, resolving
disagreements, building bonds,
teamwork and collaborations.
SOCIAL
SKILLS
Education is imparting
knowledge.
 To educate is to
increase awareness of
a subject.
 Knowledge is not
power.
 Education results in
mastery in theoretical
part.
Training is behavior
modification effort.
 To train is to attain
proficiency towards
execution of a
particular task.
 Competence is power.
 To train is to learn.
 Training results in
gaining practical
proficiency.
Life Skills
Life Skills
Life Skills
Life Skills
Life Skills

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Life Skills

  • 2. Aristotle categorized man as a rational animal in 384 B.C. The attribute of intelligence developed into an obsession only in the 19th century. In 1990s, Daniel Goleman, published Emotional Intelligence: Why It Can Matter More Than IQ and popularised emotional intelligence, EQ.
  • 3. The concept was an immediate success and he published a follow up, Working with Emotional Intelligence (Bantam Books, 1998). This book reveals data from studies of more than 500 organizations. It proves EQ not only create successful employees but also more successful companies.
  • 5. It is a proven fact today that personality and character count on one’s academic and professional career.
  • 6. From the beginning of the industrial revolution, social wisdom has taught us that the workplace is not a place for emotions.
  • 7. Like it or not emotions are an intrinsic and inexplicable part of our biological makeup. Every morning they march into the school/college/institution/workplace with us and influence our behavior.
  • 8. Consequently, the ability to understand, monitor, manage and capitalize on one’s emotions can help to make wise decisions, to cope up with the set-becks, to meet the challenges, to deliver the targets and above all to run companies successfully
  • 9. Let’s consider the statistics revealed by Goleman: Research on 181 jobs at 121 companies worldwide showed abilities vital for success were trustworthiness, adaptability and a talent for collaboration. Studies of about 500 organizations worldwide indicate that people who score highest on EQ measures rise to the top of corporations. The three most desired capabilities while hiring MBAs are communication skills, interpersonal skills and adaptability. EQ worked remarkably well in fields like computer programming, where the top performers exceed average performers in producing effective programs
  • 10. IQ is a person’s intellectual potential that is fixed at birth, Patterns of EQ can be developed over time.  Intelligence quotient measures the ability to solve logical or strategic problems.  It is analytic intelligence which encompasses practical intelligence and creative intelligence in its territory.  IQ refers to hard skills.  Hard skills are the degrees/courses one takes up in his/her academic career.  Emotional quotient is the capability to access one’s own feelings vis-à-vis others.  It is self awareness, emotional resilience, motivation, interpersonal sensitivity, influence and intuitiveness.  EQ reflects soft skills.  Soft skills are the set of personal attributes.
  • 11. There are collective evidences from psychology, neurology, anthropology and cognitive science to show us that there is a third ‘Q’, ‘SQ’, or Spiritual quotient which governs our lives Unlike IQ which computers have and EQ which exists in higher mammals, SQ is uniquely human and the authors argue the most fundamental of the three. SQ is the ultimate intelligence that serves as a necessary foundation for the effective functioning of both IQ and EQ. It enables one to sustain and survive in this competitive world.
  • 13. Fascimile machines, intranet and extranet links Multi-media, web-cams, and projectors Desk tops, lap-tops, palm-tops, note-books, Pagers, cellular phones, TECHNOSTRESS
  • 15. Skills Interpersonal skills Intrapersonal skills Adaptability Management Comm skills Public speaking Enthusiasm Positive thinking Leadership quality Reading skills Open- mindedness Hard work Dedication Time management Writing Skills Empathy Problem solving Optimism Stress management Listening skills Team work Creativity Assertiveness Risk management Writing skills Social awareness Constructive approach Motivation Office management
  • 16. • Ability to understand and interact effectively with others. •Teachers, social workers, actors and politicians INTERPERSONAL INTELLIGENCE (PEOLPE SMART) •Ability of understanding one’s own thoughts and feelings and to use this knowledge in planning and directing one’s life. • Psychologists, spiritual leaders and philosophers. INTRAPERSONAL INTELLIGENCE (SELF SMART)
  • 17. •Critical assessment of one’s behaviour, moods, the way of speaking to people, the way of handling workload and stress level. • Emotional awareness, accurate self- assessment and self-confidence. SELF AWARENESS •The skill which enables a person to demonstrate self control on one’s emotions. •Self-control, trustworthiness, conscientiousness, adaptability, achievement orientated initiative. SELF MANAGEMENT
  • 18. • Awareness of policies, practices, plans, targets, and strategies of one’s company. • The role one plays towards the betterment of one’s family/community/state/society or nation. • Our existence vis-à-vis world we live in. SOCIAL AWARENESS • Ability to use communication skills, public dealing and interpersonal skills to build relations. • Inspiring sub-ordinates, initiating changes in functioning, resolving disagreements, building bonds, teamwork and collaborations. SOCIAL SKILLS
  • 19. Education is imparting knowledge.  To educate is to increase awareness of a subject.  Knowledge is not power.  Education results in mastery in theoretical part. Training is behavior modification effort.  To train is to attain proficiency towards execution of a particular task.  Competence is power.  To train is to learn.  Training results in gaining practical proficiency.