2. Aristotle categorized man as a rational
animal in 384 B.C.
The attribute of intelligence developed
into an obsession only in the 19th century.
In 1990s, Daniel Goleman, published
Emotional Intelligence: Why It Can Matter
More Than IQ and popularised emotional
intelligence, EQ.
3. The concept was an immediate
success and he published a follow
up, Working with Emotional
Intelligence (Bantam Books, 1998).
This book reveals data from studies
of more than 500 organizations.
It proves EQ not only create
successful employees but also more
successful companies.
5. It is a proven fact today that personality and
character count on one’s academic and
professional career.
6. From the beginning of the industrial
revolution, social wisdom has
taught us that the workplace is not
a place for emotions.
7. Like it or not emotions are an intrinsic
and inexplicable part of our biological
makeup.
Every morning they march into the
school/college/institution/workplace
with us and influence our behavior.
8. Consequently, the ability to understand, monitor, manage and
capitalize on one’s emotions
can help to make wise decisions,
to cope up with the set-becks,
to meet the challenges,
to deliver the targets and above all to run companies successfully
9. Let’s consider the statistics revealed by Goleman:
Research on
181 jobs at 121
companies
worldwide
showed abilities
vital for success
were
trustworthiness,
adaptability and
a talent for
collaboration.
Studies of about
500
organizations
worldwide
indicate that
people who
score highest
on EQ measures
rise to the top
of corporations.
The three most
desired
capabilities
while hiring
MBAs are
communication
skills,
interpersonal
skills and
adaptability.
EQ worked
remarkably well
in fields like
computer
programming,
where the top
performers
exceed average
performers in
producing
effective
programs
10. IQ is a person’s intellectual
potential that is fixed at birth,
Patterns of EQ can be developed
over time.
Intelligence quotient
measures the ability to
solve logical or strategic
problems.
It is analytic intelligence
which encompasses
practical intelligence and
creative intelligence in its
territory.
IQ refers to hard skills.
Hard skills are the
degrees/courses one takes
up in his/her academic
career.
Emotional quotient is the
capability to access one’s
own feelings vis-à-vis
others.
It is self awareness,
emotional resilience,
motivation, interpersonal
sensitivity, influence and
intuitiveness.
EQ reflects soft skills.
Soft skills are the set of
personal attributes.
11. There are collective evidences from psychology,
neurology, anthropology and cognitive science to
show us that there is a third ‘Q’, ‘SQ’, or Spiritual
quotient which governs our lives
Unlike IQ which computers have and EQ which
exists in higher mammals, SQ is uniquely human
and the authors argue the most fundamental of
the three.
SQ is the ultimate intelligence that serves as a necessary
foundation for the effective functioning of both IQ and
EQ. It enables one to sustain and survive in this
competitive world.
15. Skills Interpersonal
skills
Intrapersonal
skills
Adaptability Management
Comm skills Public
speaking
Enthusiasm Positive
thinking
Leadership
quality
Reading skills Open-
mindedness
Hard work Dedication Time
management
Writing Skills Empathy Problem
solving
Optimism Stress
management
Listening
skills
Team work Creativity Assertiveness Risk
management
Writing skills Social
awareness
Constructive
approach
Motivation Office
management
16. • Ability to understand and interact
effectively with others.
•Teachers, social workers, actors and
politicians
INTERPERSONAL
INTELLIGENCE
(PEOLPE SMART)
•Ability of understanding one’s own
thoughts and feelings and to use this
knowledge in planning and directing
one’s life.
• Psychologists, spiritual leaders and
philosophers.
INTRAPERSONAL
INTELLIGENCE
(SELF SMART)
17. •Critical assessment of one’s behaviour,
moods, the way of speaking to people, the
way of handling workload and stress level.
• Emotional awareness, accurate self-
assessment and self-confidence.
SELF
AWARENESS
•The skill which enables a person to
demonstrate self control on one’s emotions.
•Self-control, trustworthiness,
conscientiousness, adaptability, achievement
orientated initiative.
SELF
MANAGEMENT
18. • Awareness of policies, practices, plans,
targets, and strategies of one’s company.
• The role one plays towards the
betterment of one’s
family/community/state/society or
nation.
• Our existence vis-à-vis world we live in.
SOCIAL
AWARENESS
• Ability to use communication skills,
public dealing and interpersonal skills to
build relations.
• Inspiring sub-ordinates, initiating
changes in functioning, resolving
disagreements, building bonds,
teamwork and collaborations.
SOCIAL
SKILLS
19. Education is imparting
knowledge.
To educate is to
increase awareness of
a subject.
Knowledge is not
power.
Education results in
mastery in theoretical
part.
Training is behavior
modification effort.
To train is to attain
proficiency towards
execution of a
particular task.
Competence is power.
To train is to learn.
Training results in
gaining practical
proficiency.