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Book Summary
Search Inside Yourself
Chade-Meng Tan
Book Based on a Training Program
• This book is based on a Training Programme
that was immensely successful in Google.
• The Programme was designed by Chade-Meng-Tan
who was the Chief Human Resource Officer of
Google.
• Chade – Meng Tan collaborated with Daniel
Goleman who popularised Emotional
Intelligence and John Kobat Zinn who is zen-
master to flesh out this 20 hours programme
spread over 7 weeks.
• The programme, launched in 2007, was
successful in Google and much sought after.
• As one participant says ―I know this sounds
melodramatic but I really think this
course changed my life‖.
The Book in four lines
• How to develop ―Emotional Intelligence‖
through mindfulness
• Mindfulness leads to Self-Awareness
• Self Awareness leads to Self Regulation ;
where emotions do not control our actions
• Compassion makes us effective leaders
• First Line
How to develop ―Emotional
Intelligence‖ through
mindfulness
Mindfulness Blended with
Emotional Intelligence
• His Holiness the Dalai Lama sums up the book,
well in the blurb :
―This book creativity blends the ancient
meditative practice of mindfulness with the
contemporary field of emotional intelligence
and shows that to avoid certain kinds of
results you need to change the conditions that
give rise to them.‖
Emotional Intelligence
• In summary ―Search Inside Yourself‖ is about
emotional intelligence.
• The aim of emotional intelligence is to help
you optimize yourself and function at a even
higher level than what you are already
capable of.
• ―Searching Inside Yourself‖ (SIY) is a
behavioral programme built on the premise
that emotional intelligence is a
collection of emotional skills and like
all skills, emotional skills are
trainable.
Emotional Intelligence is
trainable
• Emotional intelligence is trainable even in
adults.
• Neuroplasticity - What we think, do and pay
attention, changes the structure and
function of our brains.
• Neuroplasticity is based on the premise that
we can intentionally change our brains with
training.
• Philippe Goldin, neuroscientist, shows that
after just 16 sessions of cognitive
behavioral therapy (CBT) people with social
anxiety disorder are able to increase
activity in the parts of their brains
associated with self regulation, linguistic
processing and attention when working with
their own negative self beliefs.
Search Inside Yourself – Course
Objectives
This programme on Emotional-Intelligence
enables 3 important skill sets:
1. Steller work performance
2. Outstanding Leadership
3. Ability to create the conditions for
happiness
Stellar Work Performance
• As per a study, the top six competencies that
distinguish star performers from average
performers in the Technology sector are :
1. Strong achievement drive and high
achievement standards
2. Ability to influence
3. Conceptual thinking
4. Analytical ability
5. Initiative in taking self challenges
6. Self Confidence
• Only conceptual thinking and analytical ability
are intellectual competencies.
• The other 4 are emotional competencies.
Outstanding Leadership
• Emotional intelligence makes people better
leaders.
• A Daniel Goleman reported a Study that shows
emotional competencies make up 80 to 100%
of the distinguishing competencies of
outstanding leaders
Ability to Create Conditions for
Happiness
• Most importantly emotional intelligence
enables the skills that helps us create
conditions for our own sustainable
happiness.
• The World’s happiest man Matthieu Ricard*
says happiness is a skill that can be
trained.
(* Meng talks about Matthieu in the introduction chapter)
SIY – Topics covered
• ―Search Inside Yourself‖ – (SIY) was taught
at Google since 2007 and focuses on 3 areas:
- Attention Training
- Self knowledge and Self-Mastery
- Creating useful mental habits.
Attention Training
• Attention is the basis of all higher
cognitive and emotional abilities.
Therefore, any curriculum for training
emotional intelligence has to begin with
attention training. The idea is to train
attention to create a quality of mind that
is calm and clear at the same time. That
quality of mind forms the foundation for
emotional intelligence.
Self – Knowledge and Self –
Mastery
• Use your trained attention to create high-
resolution perception into your own cognitive
and emotive processes. With that, you
become able to observe your thought stream
and the process of emotion with high clarity,
and to so objectively from a third person
perspective. Once you can do that, you
create the type of deep self-knowledge that
eventually enables self-mastery.
Creating Useful Mental Habits
• Imagine whenever you meet anybody, your
habitual, instinctive first thought is, I
wish for this person to be happy. Such
habits can be volitionally trained. In
creating Search Inside Yourself, we collected
some of the best scientific data and gathered
some of the best minds on the topic to create
a curriculum that is proven to work.
How to Train For Emotional
Intelligence ?
• First step in training for emotional
intelligence is to do attention training.
• A strong stable and perceptive attention that
creates calmness and clarity is the
foundation upon which emotional intelligence
is built.
• Self awareness depends on being able to see
ourselves objectively that requires the
ability to examine our thoughts and emotions
from a third person perspective.
Response Flexibility
• Attention Training built an ability called
―Response Flexibility‖.
• This ability ―Response Flexibility‖ helps us
pause and then respond to stimuli.
• Viktor Frankl says ―between stimulus and
response there is a space, in that space
lies our freedom and our power to choose our
response. In our response lies our growth
and happiness‖.
Mindfulness Meditation
• The way to train for attention is using
mindfulness meditation.
• Mindfulness is defined by Jon Kabat-Zinn as
―paying attention in a particular way; on
purpose, in the present moment and non-
judgmentally‖.
Science behind Mindfulness Meditation
• Science shows that improving ability to
regulate our attention can significantly
impact how we respond to emotions.
• Amygdala is a part of the brain that is
constantly scanning everything we see for
threats to our survival.
• Amygdala puts one on a fight-flight-freeze
mode and impairs rational thinking when it
detects something that looks like a threat to
our survival.
• Neuroimaging Researcher Jule Brefc Zynski
Lewis found in a study that more hours of
meditation training leads to lower activation
in the Amygdala
Science behind Mindfulness
Meditation
• A simple technique for attention training is
called effect-labeling which simply means
labeling feelings with words.
• Mathew Lieberman found that labeling
increases the activity in the right
ventrolateral prefrontal Cortex (RVLPFC)
commonly associated with being the brains
―brake pedal‖, which in turn increases
activation of part of the execution centre of
the brain called the medial prefrontal cortex
(MPFC), which then down regulates the
Amygdala.
• Another study by David Creswell and Matthew
Liberman suggests that mindfulness can help
brain utilize more of its circuitry thereby
making it more effective at managing
emotions.
Science behind Mindfulness
Meditation
• After developing strong stable and perceptive
attention, we focus on a body.
• There are two reasons to focus on bodies :
– Build Vividness to our perception
– Increase Resolution of our perception
• Every emotional experience is not just a
psychological experience, it is also a
physiological experience.
Science behind Mindfulness
Meditation
• High-Resolution-Perception is perception
refined across both time and space that one
can watch an emotion the moment it is
arising, perceive, subtle changes as it waxes
and wanes and watch it the moment it seizes.
• High-Resolution-Perception can be developed
by applying mindfulness to the body.
• High-Resolution-Perception of the body also
helps in strengthening our intuition.
Science behind Mindfulness
Meditation
• A lot of our intuition comes from our body and
learning to listen to it can be very fruitful.
• Matthew Liberman’s review of research showed
evidence suggesting that the basal ganglia is the
neuroanatomical base of both implicit learning and
intuition.
• Basal Ganglia observes everything we do in
life. It has no connectivity to the verbal
cortex. It cannot tell us what it knows in
words. It tells this is right or wrong as
gut feeling.
• That maybe why intuition is experienced in
body and gut and it cannot be easily
verbalized.
Science behind Mindfulness
Meditation
• Cultivating emotional intelligence
begins with mindfulness.
Mindfulness trains our brain for a
quality of attention i.e. both strong
in clarity and stability. This power
charged attention is directed to the
physiological aspects of emotion so
that we can perceive emotions with
high vividness and resolution.
Mindfulness
• What lies behind us and what lies ahead of us
are tiny matters to what lies within us –
Ralph Waldo Emerson
• Learning and Teaching Mindfulness is easy
• Jon Kabat-Zinn defines mindfulness as
―paying attention in a particular way; on
purpose, in the present moment and non
judgmentally‖
Practising Mindfulness
• Meng suggests two ways to practice
mindfulness.
• Easy way is to simply bring gentle and
consistent attention to ones breath for a
short time - at least two minutes.
• Easier way is to sit without an agenda for a
short time – at least two minutes.
• To make it even easier, you are free to
switch between the easy way and the easier
way any time during these two minutes.
Mindful meditation
• Scientific definition of meditation by Jule
Brefcsynki Lewis – ―a family of mental
training practices that are designed to
familiarize the practitioner with specific
types of mental processes‖
• While there are different mind training
techniques development of emotional
intelligence is through mindfulness
meditation
• Mindfulness meditation trains to important
mental faculties
– Attention
– Meta-attention
Attention & Meta-attention
• Attention is ―taking possession by the mind
in clear and vivid form.‖ Meta-attention is
attention of attention
• Meta attention is the secret to deep
concentration
• While riding a bi—cycle, to maintain balance
we keep tilting to left or right. By
performing such micro recoveries quickly and
often we create the effect of continuous
balance
• When Meta attention becomes strong, you will
be able to recover a wandering attention
quickly and often, to create the effect of
continuous attention – which is
concentration.
Happiness
• Meditation makes our mind relaxed and alert
at the same time.
• When mind becomes relaxed and alert at the
same time, three qualities of mind emerge;
calmness, clarity and happiness.
• Happiness is the default set of mind.
• So happiness is not something that you
pursue, it is something that you allow.
Meditation & Exercise
• Meditation is like exercise
• In both exercise and meditation growth comes
from overcoming resistance
• Every time your attention wanders and you
bring it back, it is like flexing your
biceps, ―muscle‖ of attention grows a bit
stronger
• Hence there is no such thing as Bad
Meditation. Every time you bring a wandering
mind back, we give our muscle–of-attention an
opportunity for growth
• Exercise and Meditation can both improve
significantly the quality of life
4 Step Process
• The process of mindful meditation has four
steps:
– INTENTION - A reason for wanting to abide
in mindfulness
– ATTENTION - Bring your attention to follow
your breath
– COGNITIVE PROCESS - After a short focused
attention of our breath the mind starts
wandering. This wandering mind results
in cognitive processes like ruminating,
worrying or fantasizing
– ATTITUDE - The cognitive process of the
mind is a result of your attitude towards
yourself and others. A more positive
attitude we have or we want to develop
by making it habit, comes with practice
Posture for meditation
• Traditional Buddhism define four main
meditation posture :
– Sitting
– Standing
– Walking
– Lying down
• The best meditation posture is one that
allows you to remain alert and relaxed at the
same time for a long period of time.
• Sogyal Rinpoche, a World renowned Tibetan
Buddhist Teacher, suggests a fun and useful
way to find your own posture. He recommends
sitting like a majestic mountain.
7 Pointers for a Good-Posture
• Back straight ―like an arrow‖.
• Legs crossed in ―Lotus Position‖
• Shoulders relaxed, held up and back ―like a
vulture‖
• Chin tucked in slightly ―like an iron hook‖
• Eyes closed or gazing into space
• Tongue held against the upper palate
• Lips slightly apart, teeth not clenched
Managing Distractions
• During meditation we get distracted by
sounds, thoughts or physical sensations.
These can be addressed by the following four
steps:
- Acknowledge – Just acknowledge that
something is happening.
- Experience – Go through the distraction
without judging or re-acting.
- React - If you need to react, continue
maintaining mindfulness. For example if
your toe is itching, scratch mindfully.
- Let it go - If it wants to be let go
off. Let it go. If not just let it be.
Duration of Meditation
• How long should one practice mindful
meditation.
• Start with something that can be done every
day for the rest of ones life without
feeling the burden.
• As you indulge in practice over a period of
time your ability to meditate also grows. The
longer the practice of meditation, the longer
is the ―attention–span‖ before the mind
wanders away. The end goal of meditation is
to have an attention span long enough that it
becomes ones way of life.
Insight
• Meditation is about self-discovery.
• Objectives of Meditation is insight and not
attention.
• Research study done by Richard Davidson & Jon
Kabat-Zinn with employees of a bio-technology
company showed that after just eight weeks of
mindfulness training the anxiety level of the
subjects was measurably lower.
• Further the study showed that subjects were
measurably happier and showed a marked
increase in developing immunity.
Attentional - Blink
• Study conducted by Heleen Slagter, Antoine
Lutz & Richard Davidson showed that after
three months of intensive and rigorous
training on mindfulness- meditation
participants can significantly reduce their
attentional blink
• Subject shown a series characters – P, U, 3,
W, N, 9, T, X on a screen, one at a time in
quick succession
• When subject asked to identify the two
numbers ―if the 2 numbers are presented
within half a second of each other, the
second one is not detected. This phenomenon
is known as attentional-blink.
• This is good news for those working with
numbers
Science Backing Meditation
• Study by Antoine Lutz showed that adept
Buddhist mediators are able to generate high-
amplitude gamma brain waves, which are often
associated with effectiveness in memory
learning and perception
• Study by Jon Kabat-Zinn revealed that
mindfulness can greatly accelerate healing of
skin condition known as Psoriasis.
• Study by Sara Lazar showed that meditation
can thicken your Nuero cortex. A thicker
Nuero cortex is associated with better
attention and sensory perception.
2.Second Line
Mindfulness leads to Self-
Awareness
Self Awareness
• Self awareness is about clarity within
oneself
• Resolution AND Vividness are characteristics
of self-awareness
• Daniel Goleman defines self-awareness as
―knowing one’s internal states, preferences,
resources and intuitions‖
• Self awareness is the key domain of
Emotional-Intelligence that enables all other
domains.
Competencies under Self-
Awareness
Daniel Goleman states that there are three
emotional competencies under the domain of
self-awareness:
1) Emotional Awareness: Recognizing one’s
emotions and their effects
2) Accurate Self-Assessment: Knowing one’s
strengths and limits
3) Self Confidence: A strong sense of one’s
self-worth and capabilities
The difference between emotional awareness and
accurate self-assessment is that, the former
operates at the level of physiology and the
later operates at the level of meaning
Self-Confidence
• Self confidence is built on deep self-
knowledge and blatant self-assessment
• An engineer should be aware of his failure
more and recover more so that when there is a
failure engineer knows how to recover
• Similarly a deep understanding about one’s
mind, emotions and capability will give
confidence despite numerous failures
• Strong emotional awareness leads to accurate
self-assessment which in turn leads to higher
self-confidence.
Exercises for building Self
Awareness
• Mindfulness can help in developing emotional
awareness and thereby self-assessment leading
to self confidence.
• Body scan exercise functions at the level of
physiology and works best for developing
emotional awareness.
• Journaling functions at the level of meaning
and works best for developing accurate self-
assessment.
Body Scanning
• A body scanning is an exercise that helps an
individual to mindfully bring attention to
the body from nostrils, abdomen to the toe.
This can be done for five minutes daily.
Journaling
• Journaling is the practice of self-discovery
by writing to yourself.
• This is exercise to help you discover what is
in your mind.
• Journaling for five minutes can be done daily
by taking one of the following prompts:
– What I am feeling now is ……………………
– I am aware that ……………………………………………
– What motivates me is ………………………………
– I am inspired by …………………………………………
– Today, I aspire to ……………………………………
Research affirming Body-Scan & Journaling
• A study by Stefanie Spera, Eric Buhrfeind and
James Pennebaker of a group of terminated
professionals writing to themselves about
their feelings five consecutive days for 20
minutes each day.
• Study found after eight months 68% found jobs
versus 27% from the control group.
3.Third Line
Self Awareness leads to
Self Regulation ; where
emotions do not control
our actions
Self Awareness builds Self
Regulation
• Self Regulation is about Choice
• Self Regulation is the Choice of responding
to emotions
Self-Regulation competencies
Daniel Goleman identifies 5 emotional
competencies under the domain self-regulation
Self Control: Keeping disruptive emotions and
impulses in check.
Trust Worthiness: Maintaining standards of
honesty and integrity
Conscientiousness :Taking responsibility for
personal performance.
Adaptability :Flexibility in handling change.
Innovation :Being comfortable with Novel ideas,
approaches and information.
Self Regulation is not …..
• Self regulation is not about avoiding
emotions
• Self regulation is not about denying or
repressing true feelings
• Self regulation is not about never having
certain emotions
Self-Regulation : Letting go …
• Self regulation is about Letting-Go
• In Buddhist psychology there is an important
difference between anger and indignation
• Anger arises out of powerlessness while
indignation arises out of power
• Hence when in anger you feel out-of-control
whereas when indignant one can retain control
of mind and emotion
Self-Regulation : Letting go …
Dalai Lama says that while we cannot stop a
negative thought or emotion from arising, we
have the power to let go
How To Let-Go
• Let go can be achieved when one becomes
conscious about two factors: Grasping and
Aversion
• Grasping is when the mind desperately holds
to something and refuses to let it go
• Aversion is when the mind desperately keeps
something away and refuses to let it come
Self-Regulation : Letting go …
• Pain and suffering are qualitatively distinct
and one does not necessarily follow the other
• Thich Nhat Hanh has a very nice way of
putting it:
―Wilting flowers do not cause suffering, it is
the unrealistic desire that flowers not wilt
that causes suffering‖
Self-Regulation : Happiness is
the way….
• Man is born to be ―happy‖ – Happiness is the
unconditioned state
• There are 3 types of happiness : Pleasure,
Passion and Higher Purpose:
PLEASURE: This type of happiness is about
always chasing the next high.
PASSION: Also known as flow where peak
performance meets peak engagement and time
flies by.
HIGHER PURPOSE: This is about being part of
something bigger than yourself.
Sustainable Happiness….
Three types of happiness have varying
sustainability.
• Happiness that arise from pleasure is highly
unsustainable.
• Happiness that arise from flow is reasonably
sustainable.
• Happiness arising from higher purpose is
highly sustainable.
Self-regulation : Motivation in
3 easy steps
Three steps are :
• Alignment is about aligning our work with our
values and higher purpose
• Envisioning is seeing the desired future for
ourselves
• Resilience is the ability to overcome
obstacles.
Self-regulation : Empathy…
• Building self awareness improves empathy.
Empathy is not psychologizing or agreeing.
• Empathy can be improved by creating desired
mental habits.
• Buddha describes mental habits as
―whatever one frequently thinks and ponders
upon, that will become the inclination of his
mind‖
Self-Regulation : Kindness
• Empathy increases with kindness
• Kindness is the engine of empathy
• Kindness motivates you to care
• Kindness makes you more receptive to others
• Kindness makes other more receptive to you
• The more kindness you offer people, the
better you can empathize
Self-Regulation : Trust
• Empathy helps build trust.
• Trust has to begin with sincerity, kindness
and openness.
• To build trust, practice giving people the
benefit of doubt.
• Trust begets trust.
Self-Regulation : Empathic Listening
• Empathic listening is a powerful skill,
• Empathic listening is like ―mindful
conversation‖ except that in empathic-
listening we look for feelings & emotions and
in mindful-conversation we try to comprehend
words & phrases
Self-Regulation : Organization
awareness
• Organizational awareness is built on our
ability to empathize
• To build organizational awareness the
following four practices help:
– Maintain personal networks within the
organization
– Practice reading the underlying currents of
your organization
– Distinguish between your self-interest, the
interest of your team and the
organizational interest
– Utilize your awareness to understand your
role in the web of personalities and
interactions
• Fourth Line
Compassion makes us
effective leaders
Compassion
• An eminent Tibetan Scholar Thupten Jinpa
defines compassion as ―A mental state endowed
with a sense of concern for the suffering of
others and aspiration to see that suffering
relieved‖
• This definition has 3 components:
1) A cognitive component : ―I understand you‖
2) An effective component ―I feel for you‖
3) A motivational component ―I want to help
you‖
―I‖ to ―We‖
• Bill George, CEO of Medtronic : Compassionate
leadership is about going from ―I‖ to ―WE‖
• ―It is the most important process, leaders
can through in becoming authentic. How else
can they unleash the power of their
organizations unless they motivate people to
reach their full potential? If our
supporters are merely following our lead,
then their efforts are limited to our vision
and our directions. Only when leaders stop
focusing of their personal ego needs are they
able to develop other leaders‖
Research backs Compassion @ work
• Jim Kouzes & Barry Posner’s research shows that one factor
significantly differentiated the top quartile managers from the
bottom… affection…. Both expressed and wanted…
• All things being equal, we will work harder and more effectively
for people we like. And we like them in direct proportion to how
they make us feel
Good to Great
• Meng recommends Jim Collins book ―Good to
Great : Why some Companies make leap and
others don’t ― as a must read for all
professionals
• Base on 15 years data they identified 11
―good to great‖ companies and compared them
with a set of ―comparison companies‖ to
identify what makes a good company great
• Meng says the most important finding in the
book is the role of leadership. Collins
says ―Level 5‖ leaders are the type of
leaders who can take a company from goodness
to greatness.
Level 5 Leaders
• Level 5 leaders have two distinguishing
qualities ―Ambition‖ and ―Personal Humility‖
• The 3 components of compassion ―cognitive,
effective and motivational‖ can be used to
train the two distinguishing qualities of
level 5 leaders
Training for Compassion
• Training for compassion by multiplying
goodness
• Meng suggests an exercise to develop three
useful mental habits which will further
compassion in oneself:
1) Seeing goodness in self and others
2) Giving goodness to all
3) Confidence in the transformative power
of self ―that I can multiply goodness‖
Compassionate Influencing
• Influencing with goodness
• The first rule of influence is that we
all already have it.
• The key is not to acquire influence but
to expand the influence we already have
and use it for the good of all.
• The important step to expand our
influence is to understand the social
brain well enough to skillfully navigate
it.
Your Brain At Work
• According to neuroscientist Evian Gordon
―minimise danger and maximize reward‖
principle is an overarching organising
principle of the brain.
• David Rock in his book ―Your Brain At Work‖
describes 5 domains of social experiences
that the brain treats as primary rewards or
threats.
S C A R F
• These 5 domains form SCARF model :
– Status: Is about relative importance,
pecking order or seniority
– Certainty: Our brains loves certainty.
Uncertainty generates error-response in the
brain that cannot be ignored until they are
resolved.
– Autonomy: Is the perception of exerting
control over one’s environment
– Relatedness: Related perception of whether
another personnel is a friend or foe.
– Fairness: Humans are the only animals known
to voluntarily injure themselves to pushing
the perceived unfairness to others.
Expanding Influence
• Four steps plan for expanding the magnitude
and reach of your influence.
1) Know that you already have influence
2) Strengthen confidence. The more you are
aware of your strengths and weakness, the
more confidence you become and the more
effectively you can influence people.
3) Understand people and help them succeed.
4) Serve the greater good.
Aligning Meditation with Real
Life
• In the last chapter titled ―Three steps to
World Peace and Progress‖ Meng states the
objective of this SIY course and book is to
make meditation accessible and aligned to
real life
• For curriculum development Meng partnered
with :
– Mirabai Bush – Centre for Contemplative Mind
– Norman Fischer – Zen master
– Marc Lesser – Founder,CEO , Brush Dance Publishing
– Philippe Goldin – neuroscience researcher at Standford
– Yvonne Ginsberg – Practicing therapist and teacher at
Yale
– Daniel Goleman was the advisor to this group
Book Summary
Search Inside Yourself
Chade-Meng Tan

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Search-Inside-Yourself Booksummary

  • 1. Book Summary Search Inside Yourself Chade-Meng Tan
  • 2. Book Based on a Training Program • This book is based on a Training Programme that was immensely successful in Google. • The Programme was designed by Chade-Meng-Tan who was the Chief Human Resource Officer of Google. • Chade – Meng Tan collaborated with Daniel Goleman who popularised Emotional Intelligence and John Kobat Zinn who is zen- master to flesh out this 20 hours programme spread over 7 weeks. • The programme, launched in 2007, was successful in Google and much sought after. • As one participant says ―I know this sounds melodramatic but I really think this course changed my life‖.
  • 3. The Book in four lines • How to develop ―Emotional Intelligence‖ through mindfulness • Mindfulness leads to Self-Awareness • Self Awareness leads to Self Regulation ; where emotions do not control our actions • Compassion makes us effective leaders
  • 4. • First Line How to develop ―Emotional Intelligence‖ through mindfulness
  • 5. Mindfulness Blended with Emotional Intelligence • His Holiness the Dalai Lama sums up the book, well in the blurb : ―This book creativity blends the ancient meditative practice of mindfulness with the contemporary field of emotional intelligence and shows that to avoid certain kinds of results you need to change the conditions that give rise to them.‖
  • 6. Emotional Intelligence • In summary ―Search Inside Yourself‖ is about emotional intelligence. • The aim of emotional intelligence is to help you optimize yourself and function at a even higher level than what you are already capable of. • ―Searching Inside Yourself‖ (SIY) is a behavioral programme built on the premise that emotional intelligence is a collection of emotional skills and like all skills, emotional skills are trainable.
  • 7. Emotional Intelligence is trainable • Emotional intelligence is trainable even in adults. • Neuroplasticity - What we think, do and pay attention, changes the structure and function of our brains. • Neuroplasticity is based on the premise that we can intentionally change our brains with training. • Philippe Goldin, neuroscientist, shows that after just 16 sessions of cognitive behavioral therapy (CBT) people with social anxiety disorder are able to increase activity in the parts of their brains associated with self regulation, linguistic processing and attention when working with their own negative self beliefs.
  • 8. Search Inside Yourself – Course Objectives This programme on Emotional-Intelligence enables 3 important skill sets: 1. Steller work performance 2. Outstanding Leadership 3. Ability to create the conditions for happiness
  • 9. Stellar Work Performance • As per a study, the top six competencies that distinguish star performers from average performers in the Technology sector are : 1. Strong achievement drive and high achievement standards 2. Ability to influence 3. Conceptual thinking 4. Analytical ability 5. Initiative in taking self challenges 6. Self Confidence • Only conceptual thinking and analytical ability are intellectual competencies. • The other 4 are emotional competencies.
  • 10. Outstanding Leadership • Emotional intelligence makes people better leaders. • A Daniel Goleman reported a Study that shows emotional competencies make up 80 to 100% of the distinguishing competencies of outstanding leaders
  • 11. Ability to Create Conditions for Happiness • Most importantly emotional intelligence enables the skills that helps us create conditions for our own sustainable happiness. • The World’s happiest man Matthieu Ricard* says happiness is a skill that can be trained. (* Meng talks about Matthieu in the introduction chapter)
  • 12. SIY – Topics covered • ―Search Inside Yourself‖ – (SIY) was taught at Google since 2007 and focuses on 3 areas: - Attention Training - Self knowledge and Self-Mastery - Creating useful mental habits.
  • 13. Attention Training • Attention is the basis of all higher cognitive and emotional abilities. Therefore, any curriculum for training emotional intelligence has to begin with attention training. The idea is to train attention to create a quality of mind that is calm and clear at the same time. That quality of mind forms the foundation for emotional intelligence.
  • 14. Self – Knowledge and Self – Mastery • Use your trained attention to create high- resolution perception into your own cognitive and emotive processes. With that, you become able to observe your thought stream and the process of emotion with high clarity, and to so objectively from a third person perspective. Once you can do that, you create the type of deep self-knowledge that eventually enables self-mastery.
  • 15. Creating Useful Mental Habits • Imagine whenever you meet anybody, your habitual, instinctive first thought is, I wish for this person to be happy. Such habits can be volitionally trained. In creating Search Inside Yourself, we collected some of the best scientific data and gathered some of the best minds on the topic to create a curriculum that is proven to work.
  • 16. How to Train For Emotional Intelligence ? • First step in training for emotional intelligence is to do attention training. • A strong stable and perceptive attention that creates calmness and clarity is the foundation upon which emotional intelligence is built. • Self awareness depends on being able to see ourselves objectively that requires the ability to examine our thoughts and emotions from a third person perspective.
  • 17. Response Flexibility • Attention Training built an ability called ―Response Flexibility‖. • This ability ―Response Flexibility‖ helps us pause and then respond to stimuli. • Viktor Frankl says ―between stimulus and response there is a space, in that space lies our freedom and our power to choose our response. In our response lies our growth and happiness‖.
  • 18. Mindfulness Meditation • The way to train for attention is using mindfulness meditation. • Mindfulness is defined by Jon Kabat-Zinn as ―paying attention in a particular way; on purpose, in the present moment and non- judgmentally‖.
  • 19. Science behind Mindfulness Meditation • Science shows that improving ability to regulate our attention can significantly impact how we respond to emotions. • Amygdala is a part of the brain that is constantly scanning everything we see for threats to our survival. • Amygdala puts one on a fight-flight-freeze mode and impairs rational thinking when it detects something that looks like a threat to our survival. • Neuroimaging Researcher Jule Brefc Zynski Lewis found in a study that more hours of meditation training leads to lower activation in the Amygdala
  • 20. Science behind Mindfulness Meditation • A simple technique for attention training is called effect-labeling which simply means labeling feelings with words. • Mathew Lieberman found that labeling increases the activity in the right ventrolateral prefrontal Cortex (RVLPFC) commonly associated with being the brains ―brake pedal‖, which in turn increases activation of part of the execution centre of the brain called the medial prefrontal cortex (MPFC), which then down regulates the Amygdala. • Another study by David Creswell and Matthew Liberman suggests that mindfulness can help brain utilize more of its circuitry thereby making it more effective at managing emotions.
  • 21. Science behind Mindfulness Meditation • After developing strong stable and perceptive attention, we focus on a body. • There are two reasons to focus on bodies : – Build Vividness to our perception – Increase Resolution of our perception • Every emotional experience is not just a psychological experience, it is also a physiological experience.
  • 22. Science behind Mindfulness Meditation • High-Resolution-Perception is perception refined across both time and space that one can watch an emotion the moment it is arising, perceive, subtle changes as it waxes and wanes and watch it the moment it seizes. • High-Resolution-Perception can be developed by applying mindfulness to the body. • High-Resolution-Perception of the body also helps in strengthening our intuition.
  • 23. Science behind Mindfulness Meditation • A lot of our intuition comes from our body and learning to listen to it can be very fruitful. • Matthew Liberman’s review of research showed evidence suggesting that the basal ganglia is the neuroanatomical base of both implicit learning and intuition. • Basal Ganglia observes everything we do in life. It has no connectivity to the verbal cortex. It cannot tell us what it knows in words. It tells this is right or wrong as gut feeling. • That maybe why intuition is experienced in body and gut and it cannot be easily verbalized.
  • 24. Science behind Mindfulness Meditation • Cultivating emotional intelligence begins with mindfulness. Mindfulness trains our brain for a quality of attention i.e. both strong in clarity and stability. This power charged attention is directed to the physiological aspects of emotion so that we can perceive emotions with high vividness and resolution.
  • 25. Mindfulness • What lies behind us and what lies ahead of us are tiny matters to what lies within us – Ralph Waldo Emerson • Learning and Teaching Mindfulness is easy • Jon Kabat-Zinn defines mindfulness as ―paying attention in a particular way; on purpose, in the present moment and non judgmentally‖
  • 26. Practising Mindfulness • Meng suggests two ways to practice mindfulness. • Easy way is to simply bring gentle and consistent attention to ones breath for a short time - at least two minutes. • Easier way is to sit without an agenda for a short time – at least two minutes. • To make it even easier, you are free to switch between the easy way and the easier way any time during these two minutes.
  • 27. Mindful meditation • Scientific definition of meditation by Jule Brefcsynki Lewis – ―a family of mental training practices that are designed to familiarize the practitioner with specific types of mental processes‖ • While there are different mind training techniques development of emotional intelligence is through mindfulness meditation • Mindfulness meditation trains to important mental faculties – Attention – Meta-attention
  • 28. Attention & Meta-attention • Attention is ―taking possession by the mind in clear and vivid form.‖ Meta-attention is attention of attention • Meta attention is the secret to deep concentration • While riding a bi—cycle, to maintain balance we keep tilting to left or right. By performing such micro recoveries quickly and often we create the effect of continuous balance • When Meta attention becomes strong, you will be able to recover a wandering attention quickly and often, to create the effect of continuous attention – which is concentration.
  • 29. Happiness • Meditation makes our mind relaxed and alert at the same time. • When mind becomes relaxed and alert at the same time, three qualities of mind emerge; calmness, clarity and happiness. • Happiness is the default set of mind. • So happiness is not something that you pursue, it is something that you allow.
  • 30. Meditation & Exercise • Meditation is like exercise • In both exercise and meditation growth comes from overcoming resistance • Every time your attention wanders and you bring it back, it is like flexing your biceps, ―muscle‖ of attention grows a bit stronger • Hence there is no such thing as Bad Meditation. Every time you bring a wandering mind back, we give our muscle–of-attention an opportunity for growth • Exercise and Meditation can both improve significantly the quality of life
  • 31. 4 Step Process • The process of mindful meditation has four steps: – INTENTION - A reason for wanting to abide in mindfulness – ATTENTION - Bring your attention to follow your breath – COGNITIVE PROCESS - After a short focused attention of our breath the mind starts wandering. This wandering mind results in cognitive processes like ruminating, worrying or fantasizing – ATTITUDE - The cognitive process of the mind is a result of your attitude towards yourself and others. A more positive attitude we have or we want to develop by making it habit, comes with practice
  • 32. Posture for meditation • Traditional Buddhism define four main meditation posture : – Sitting – Standing – Walking – Lying down • The best meditation posture is one that allows you to remain alert and relaxed at the same time for a long period of time. • Sogyal Rinpoche, a World renowned Tibetan Buddhist Teacher, suggests a fun and useful way to find your own posture. He recommends sitting like a majestic mountain.
  • 33. 7 Pointers for a Good-Posture • Back straight ―like an arrow‖. • Legs crossed in ―Lotus Position‖ • Shoulders relaxed, held up and back ―like a vulture‖ • Chin tucked in slightly ―like an iron hook‖ • Eyes closed or gazing into space • Tongue held against the upper palate • Lips slightly apart, teeth not clenched
  • 34. Managing Distractions • During meditation we get distracted by sounds, thoughts or physical sensations. These can be addressed by the following four steps: - Acknowledge – Just acknowledge that something is happening. - Experience – Go through the distraction without judging or re-acting. - React - If you need to react, continue maintaining mindfulness. For example if your toe is itching, scratch mindfully. - Let it go - If it wants to be let go off. Let it go. If not just let it be.
  • 35. Duration of Meditation • How long should one practice mindful meditation. • Start with something that can be done every day for the rest of ones life without feeling the burden. • As you indulge in practice over a period of time your ability to meditate also grows. The longer the practice of meditation, the longer is the ―attention–span‖ before the mind wanders away. The end goal of meditation is to have an attention span long enough that it becomes ones way of life.
  • 36. Insight • Meditation is about self-discovery. • Objectives of Meditation is insight and not attention. • Research study done by Richard Davidson & Jon Kabat-Zinn with employees of a bio-technology company showed that after just eight weeks of mindfulness training the anxiety level of the subjects was measurably lower. • Further the study showed that subjects were measurably happier and showed a marked increase in developing immunity.
  • 37. Attentional - Blink • Study conducted by Heleen Slagter, Antoine Lutz & Richard Davidson showed that after three months of intensive and rigorous training on mindfulness- meditation participants can significantly reduce their attentional blink • Subject shown a series characters – P, U, 3, W, N, 9, T, X on a screen, one at a time in quick succession • When subject asked to identify the two numbers ―if the 2 numbers are presented within half a second of each other, the second one is not detected. This phenomenon is known as attentional-blink. • This is good news for those working with numbers
  • 38. Science Backing Meditation • Study by Antoine Lutz showed that adept Buddhist mediators are able to generate high- amplitude gamma brain waves, which are often associated with effectiveness in memory learning and perception • Study by Jon Kabat-Zinn revealed that mindfulness can greatly accelerate healing of skin condition known as Psoriasis. • Study by Sara Lazar showed that meditation can thicken your Nuero cortex. A thicker Nuero cortex is associated with better attention and sensory perception.
  • 39. 2.Second Line Mindfulness leads to Self- Awareness
  • 40. Self Awareness • Self awareness is about clarity within oneself • Resolution AND Vividness are characteristics of self-awareness • Daniel Goleman defines self-awareness as ―knowing one’s internal states, preferences, resources and intuitions‖ • Self awareness is the key domain of Emotional-Intelligence that enables all other domains.
  • 41. Competencies under Self- Awareness Daniel Goleman states that there are three emotional competencies under the domain of self-awareness: 1) Emotional Awareness: Recognizing one’s emotions and their effects 2) Accurate Self-Assessment: Knowing one’s strengths and limits 3) Self Confidence: A strong sense of one’s self-worth and capabilities The difference between emotional awareness and accurate self-assessment is that, the former operates at the level of physiology and the later operates at the level of meaning
  • 42. Self-Confidence • Self confidence is built on deep self- knowledge and blatant self-assessment • An engineer should be aware of his failure more and recover more so that when there is a failure engineer knows how to recover • Similarly a deep understanding about one’s mind, emotions and capability will give confidence despite numerous failures • Strong emotional awareness leads to accurate self-assessment which in turn leads to higher self-confidence.
  • 43. Exercises for building Self Awareness • Mindfulness can help in developing emotional awareness and thereby self-assessment leading to self confidence. • Body scan exercise functions at the level of physiology and works best for developing emotional awareness. • Journaling functions at the level of meaning and works best for developing accurate self- assessment.
  • 44. Body Scanning • A body scanning is an exercise that helps an individual to mindfully bring attention to the body from nostrils, abdomen to the toe. This can be done for five minutes daily.
  • 45. Journaling • Journaling is the practice of self-discovery by writing to yourself. • This is exercise to help you discover what is in your mind. • Journaling for five minutes can be done daily by taking one of the following prompts: – What I am feeling now is …………………… – I am aware that …………………………………………… – What motivates me is ……………………………… – I am inspired by ………………………………………… – Today, I aspire to ……………………………………
  • 46. Research affirming Body-Scan & Journaling • A study by Stefanie Spera, Eric Buhrfeind and James Pennebaker of a group of terminated professionals writing to themselves about their feelings five consecutive days for 20 minutes each day. • Study found after eight months 68% found jobs versus 27% from the control group.
  • 47. 3.Third Line Self Awareness leads to Self Regulation ; where emotions do not control our actions
  • 48. Self Awareness builds Self Regulation • Self Regulation is about Choice • Self Regulation is the Choice of responding to emotions
  • 49. Self-Regulation competencies Daniel Goleman identifies 5 emotional competencies under the domain self-regulation Self Control: Keeping disruptive emotions and impulses in check. Trust Worthiness: Maintaining standards of honesty and integrity Conscientiousness :Taking responsibility for personal performance. Adaptability :Flexibility in handling change. Innovation :Being comfortable with Novel ideas, approaches and information.
  • 50. Self Regulation is not ….. • Self regulation is not about avoiding emotions • Self regulation is not about denying or repressing true feelings • Self regulation is not about never having certain emotions
  • 51. Self-Regulation : Letting go … • Self regulation is about Letting-Go • In Buddhist psychology there is an important difference between anger and indignation • Anger arises out of powerlessness while indignation arises out of power • Hence when in anger you feel out-of-control whereas when indignant one can retain control of mind and emotion
  • 52. Self-Regulation : Letting go … Dalai Lama says that while we cannot stop a negative thought or emotion from arising, we have the power to let go
  • 53. How To Let-Go • Let go can be achieved when one becomes conscious about two factors: Grasping and Aversion • Grasping is when the mind desperately holds to something and refuses to let it go • Aversion is when the mind desperately keeps something away and refuses to let it come
  • 54. Self-Regulation : Letting go … • Pain and suffering are qualitatively distinct and one does not necessarily follow the other • Thich Nhat Hanh has a very nice way of putting it: ―Wilting flowers do not cause suffering, it is the unrealistic desire that flowers not wilt that causes suffering‖
  • 55. Self-Regulation : Happiness is the way…. • Man is born to be ―happy‖ – Happiness is the unconditioned state • There are 3 types of happiness : Pleasure, Passion and Higher Purpose: PLEASURE: This type of happiness is about always chasing the next high. PASSION: Also known as flow where peak performance meets peak engagement and time flies by. HIGHER PURPOSE: This is about being part of something bigger than yourself.
  • 56. Sustainable Happiness…. Three types of happiness have varying sustainability. • Happiness that arise from pleasure is highly unsustainable. • Happiness that arise from flow is reasonably sustainable. • Happiness arising from higher purpose is highly sustainable.
  • 57. Self-regulation : Motivation in 3 easy steps Three steps are : • Alignment is about aligning our work with our values and higher purpose • Envisioning is seeing the desired future for ourselves • Resilience is the ability to overcome obstacles.
  • 58. Self-regulation : Empathy… • Building self awareness improves empathy. Empathy is not psychologizing or agreeing. • Empathy can be improved by creating desired mental habits. • Buddha describes mental habits as ―whatever one frequently thinks and ponders upon, that will become the inclination of his mind‖
  • 59. Self-Regulation : Kindness • Empathy increases with kindness • Kindness is the engine of empathy • Kindness motivates you to care • Kindness makes you more receptive to others • Kindness makes other more receptive to you • The more kindness you offer people, the better you can empathize
  • 60. Self-Regulation : Trust • Empathy helps build trust. • Trust has to begin with sincerity, kindness and openness. • To build trust, practice giving people the benefit of doubt. • Trust begets trust.
  • 61. Self-Regulation : Empathic Listening • Empathic listening is a powerful skill, • Empathic listening is like ―mindful conversation‖ except that in empathic- listening we look for feelings & emotions and in mindful-conversation we try to comprehend words & phrases
  • 62. Self-Regulation : Organization awareness • Organizational awareness is built on our ability to empathize • To build organizational awareness the following four practices help: – Maintain personal networks within the organization – Practice reading the underlying currents of your organization – Distinguish between your self-interest, the interest of your team and the organizational interest – Utilize your awareness to understand your role in the web of personalities and interactions
  • 63. • Fourth Line Compassion makes us effective leaders
  • 64. Compassion • An eminent Tibetan Scholar Thupten Jinpa defines compassion as ―A mental state endowed with a sense of concern for the suffering of others and aspiration to see that suffering relieved‖ • This definition has 3 components: 1) A cognitive component : ―I understand you‖ 2) An effective component ―I feel for you‖ 3) A motivational component ―I want to help you‖
  • 65. ―I‖ to ―We‖ • Bill George, CEO of Medtronic : Compassionate leadership is about going from ―I‖ to ―WE‖ • ―It is the most important process, leaders can through in becoming authentic. How else can they unleash the power of their organizations unless they motivate people to reach their full potential? If our supporters are merely following our lead, then their efforts are limited to our vision and our directions. Only when leaders stop focusing of their personal ego needs are they able to develop other leaders‖
  • 66. Research backs Compassion @ work • Jim Kouzes & Barry Posner’s research shows that one factor significantly differentiated the top quartile managers from the bottom… affection…. Both expressed and wanted… • All things being equal, we will work harder and more effectively for people we like. And we like them in direct proportion to how they make us feel
  • 67. Good to Great • Meng recommends Jim Collins book ―Good to Great : Why some Companies make leap and others don’t ― as a must read for all professionals • Base on 15 years data they identified 11 ―good to great‖ companies and compared them with a set of ―comparison companies‖ to identify what makes a good company great • Meng says the most important finding in the book is the role of leadership. Collins says ―Level 5‖ leaders are the type of leaders who can take a company from goodness to greatness.
  • 68. Level 5 Leaders • Level 5 leaders have two distinguishing qualities ―Ambition‖ and ―Personal Humility‖ • The 3 components of compassion ―cognitive, effective and motivational‖ can be used to train the two distinguishing qualities of level 5 leaders
  • 69. Training for Compassion • Training for compassion by multiplying goodness • Meng suggests an exercise to develop three useful mental habits which will further compassion in oneself: 1) Seeing goodness in self and others 2) Giving goodness to all 3) Confidence in the transformative power of self ―that I can multiply goodness‖
  • 70. Compassionate Influencing • Influencing with goodness • The first rule of influence is that we all already have it. • The key is not to acquire influence but to expand the influence we already have and use it for the good of all. • The important step to expand our influence is to understand the social brain well enough to skillfully navigate it.
  • 71. Your Brain At Work • According to neuroscientist Evian Gordon ―minimise danger and maximize reward‖ principle is an overarching organising principle of the brain. • David Rock in his book ―Your Brain At Work‖ describes 5 domains of social experiences that the brain treats as primary rewards or threats.
  • 72. S C A R F • These 5 domains form SCARF model : – Status: Is about relative importance, pecking order or seniority – Certainty: Our brains loves certainty. Uncertainty generates error-response in the brain that cannot be ignored until they are resolved. – Autonomy: Is the perception of exerting control over one’s environment – Relatedness: Related perception of whether another personnel is a friend or foe. – Fairness: Humans are the only animals known to voluntarily injure themselves to pushing the perceived unfairness to others.
  • 73. Expanding Influence • Four steps plan for expanding the magnitude and reach of your influence. 1) Know that you already have influence 2) Strengthen confidence. The more you are aware of your strengths and weakness, the more confidence you become and the more effectively you can influence people. 3) Understand people and help them succeed. 4) Serve the greater good.
  • 74. Aligning Meditation with Real Life • In the last chapter titled ―Three steps to World Peace and Progress‖ Meng states the objective of this SIY course and book is to make meditation accessible and aligned to real life • For curriculum development Meng partnered with : – Mirabai Bush – Centre for Contemplative Mind – Norman Fischer – Zen master – Marc Lesser – Founder,CEO , Brush Dance Publishing – Philippe Goldin – neuroscience researcher at Standford – Yvonne Ginsberg – Practicing therapist and teacher at Yale – Daniel Goleman was the advisor to this group
  • 75. Book Summary Search Inside Yourself Chade-Meng Tan