BLOOM is a business that connects voluntary blood donors with those seeking blood donations. It does this through organizing blood donation camps, maintaining a database of donors, and allowing family members of patients to search the database and request blood units. BLOOM generates revenue from fees from pathology labs, online advertisements, diagnostic test support, customer acquisition fees from stores, and usage fees for donation kiosks. The target customers are voluntary blood donors, repeat donors, those seeking donations for family, and volunteers. BLOOM provides donor and seeker support through a call center, chatbots, and facilitating the preregistration process for blood donation appointments.