Biswajit Sahu, seeking a casual job in hospitality or retail, has a diploma in hospitality and extensive experience in customer service. Currently a waiter at JW Marriott Marquis Dubai, he has held various positions in India and UAE, demonstrating strong leadership, problem-solving skills, and effective communication. He is detail-oriented, with a strong emphasis on guest satisfaction and team coordination.

1. CURRICULUM VITAE
BISWAJIT SAHU
UAE, Dubai
JW Marriott marquis Dubai
sahub8235@gmail.com
Skype I'd sahu521
+971503416083
Objective:
Seeking a casual job in hospitality or retail in which my customer service skills will be
further developed and my eagerness to learn fully utilized.
Key Attributes and Skills:
• Team-player with good coordinating skills
• Have good experience in customer service and administrative tasks
• Possess strong analytical and problem solving skills, with the ability to make
well thought out decisions
• Excellent written and verbal communication skills
• Honest, reliable and punctual
• Effective at multi-tasking and able to take directions
• Flexible, adaptable and keen to take initiatives
ACADEMIC QUALIFICATION:
• One-year diploma in hospitality & hotel management from maa school of hotel
management 2012
Computer Literacy:
• MS-Word, MS-Excel, MS-Access, MS- Power- Point
• Micros POS systems
• Micros billing system

2. • E-mail & Internet Browsing
Employment History:
• Company : Novotel Hyderabad airport, India
• Designation : f&b attendant
• Duration : 3rd may 2014 to 31-12-201
• Duties and Responsibilities:
• Provide customers with pleasant dining experience and quality service;
• Anticipation of guest needs;
• Conducts final check of food items prior to serving customers to ensure quality
maintenance
• Ensure the cleanliness of dining area and food I teams before serving.
• Work in coordination with other departments to ensure that customers get quality
service and satisfaction.
• Assisted others in carrying out their part of preparing/serving meals.
• Maintain serving standards and follow all regulations while performing duties.
• Company : al hamra village & resorts, (Hilton)Uae, rak
• Designation : Waiter
• Duration : 14th September 2015 to 25th January 2016
• Duties and Responsibilities:
• offer guests an exceptional formal dining experience. In addition to providing food
and beverage service to restaurant patrons. To handle work-related problems and
resolve them in a positive and professional way.
• Duties and Responsibilities:
• Responsible for all kind of food services in the area assigned to meet implement
policies & systems as required under the guidance of the management.
• Help to ensure the smooth running of all guests’ requirements and Standards of
Service are maintained at all times.
• To ensure that appropriate mise-en-place has been prepared.
• To keep a high Standard of personal hygiene and appearance.
• To approach guests in the correct manner as lay out by Hotel Standards.
• To train new waiting staff.
• To attend briefings and departmental meetings.
• To see through and to completion opening and closing procedures.

3. • To carry out additional tasks as instructed and by reasonable request from the
senior team.
CURRENT WORK EXPERIENCE:
• Company : JW Marriott marquis Dubai
• Designation : Waiter
• Duration : 7th February 2016 to till date
• Duties and Responsibilities:
• 32 Events rooms, 86000 Sq. feet of Event space in door and out door, outdoor
catering.
• Directed teams of over 70 people and held successful events for up to 1500 guests.
• Won numerous awards for excellence in catering, leadership, and f&b
management.
• Ensuring that standards of food and beverage meet expectations.
• Ensuring that the service and general standard of operation is of the highest
standard.
• Provide a professional, efficient and flexible service in order to maximize guest
satisfaction. Checking and maintaining stock & bar attending. Banquet setup
handling.
JOB ROLE :
• Customer Service: Maintained Professional Demeanors.
Greeted Guests/Customers in a Courteous and Welcoming Manner.
Maintained Optimistic and Healthy Working Environment by Taking and Listening
to Criticism in A Constructive Manner.
Ensured That the Desired Expectations of the Customers Were Always Met, Building
Healthy Relations with Customers by Assisting Them with The Menu and Meals.
• Inventory Management: Vigilantly Conducted Accurate Inventory of Beverage
Items and Supplies.
Determined Inventory Needs, Plus Restocked and Ordered Essential Products as
Well as Accurately Calculated Optimum Order Levels.
• Cash Management: Operated and Handled Cash Register, Financial
Transactions, Cash Banks, Cash Counter and Chiefly Accepted Payments Accordingly
Along with Collecting Sales Slips as Required.
• Attendant Skills: Orderly Provided Food and Beverage Orders. Set Up Food
Service Counters, Tables and Chairs/Seats, Took Orders, Conveyed Them to The
Kitchen, Served Both Food and Beverages Then Immediately Cleaned the Tables.
Performed Number of Closing Duties Such as Restocking and Rearranging Working
Area and Pantry, Locking Refrigerators and Doors, Checking Cleanliness of All the
Utensils Used, Etc.
• Team Leading and Training: Supported and Helped Employees and All the

4. Working Staff for Excellent Performance.
Gave Orientations and Starter Trainings to Juniors and New Hires.
Set an Example for The Trainees by Exercising Professionalism and Taught Them
How to Maintain Professional Appearance.
• Listening to Music
• Internet Browsing & Chatting
• Watching News
• Playing cricket
• long journey by train
• willing to learn
Language Knows:
• English:
Good in speaking & writing
• Hindi:
Good in Speaking & writing
Personal Details:
Father Name : Gogendra sahu
Date of Birth : 15th may, 1993
Place of Birth : Odisha
Nationality : Indian
Religion : Hinduism
Marital Status : Single
Sex : Male
Passport no. : Z2792292
Height : 5.7 feet. (172 cm)
Weight : 58.k.g
Permanent Address : At/Po Karanda, Ps: Rasol, Dirst: Dhenknal
Pin code : Orissa-759020
I Assure You of My Best Service and Long- Term Relationship If Given a Chance to Serve
Your Company with The Credential Is as Per Requirements. Thanking You,
Place: UAE, Dubai. YOURS TRULY
Date: (BISWAJIT SAHU)
INTEREST & HOBBIES:
DECLARATION: