Sanat Kumar Azad is seeking a challenging career in the hospitality industry. He has over 15 years of experience in restaurant operations and management roles. He has worked in India and Dubai for hotels like Taj Residency, Royal Orchid, and Capital Curry. His skills include monitoring operations, managing staff, addressing customer complaints, and ensuring quality service standards. He is pursuing an MBA in Human Resources and holds a diploma in hotel management.

1. Sanat Kumar Azad
MOBILE: +919999039762
sanatkumarazad@gmail.com
Objective:
Seeking a challenging career in any industry to further drive my acquired knowledge and
experience in a constructive vertical to benefit the organization and in turn enhance my
professional capabilities and skills.
Software Skills
MSOffice , POS(Shawman & CSAT), & Internet Explorer
Other skills
To work under pressure.
Quick learner of new technology / processes.
Committed and adaptable to Industry dynamics.
Excellent Knowledge
WORK HISTORY
1. The food fellas Noida Sector -126(June 2012 to
RestaurantOperation Manager
Monitoring & ensuring F & B service operations are running smoothly.
• Organizing duty roster of service staff.
• Cost control, inventory, Training
• Maintaining SOP for quality.
• Introducing innovative ideas for generating targeted sale
• Guest interaction, menu planning.
• Addressing guest requirement and reaching out to them.
• Handling guests complaints and referring them as necessary.
• Supervising & coordinate the activities of my team.
• Maintaining standardized service of all food and beverage as required by the
hotel brand standards and ensure that the highest standard of professionalism,
ethics and attitude towards guest is maintained.
2. Capitalcurry Living Style Mall Jasola (since 1stMarch2011toJune 2012)
AssistantRestaurant Manager
1. Working for Indian fine dining & Bar Restaurant.
2. Monitor & Manage guest complaints, ensure satisfaction.

2. 3. Train & instruct employees to ensure smooth transition in company
4. Cordinate with General Manager for everyday operation and maintain financial and
administrative records.
5. Assist employee teams to provide excellent customer Service.
3. ROYAL ORCHID HOSPITALITY Group DUBAI (13th OCTOBER2007 –28th March
2011)
It is a chain of Fine Dining Restaurants where Thai, Chinese and Indian Restaurants are
predominant.
Famous Restaurants like Soy Dubai, Chappan Bhog, Royal Orchid Dubai Marina, Royal
Orchid Dubai festival city and Abu Dhabi, Jaipur and Bombay by the Bay are few names
which fall under Royal Orchid Hospitality
RestaurantSupervisor
1 Making Pos reports at the end of the shift/month including
2 Planning & co-Coordinating with menu
3 Coordinating the entire operation of the restaurants during scheduled shifts
4 Responding to customer complaint
5 Monitoring on cashiering
6 Helping in any area of the restaurant when circumstance dictates.
4. Taj Residency Nashik Maharashtra India
Captain (October2006 to October2007)
1 Confidence in handling of Bar, Coffee shop, Speciality restaurant & room
service.
2 To managed the restaurant and served the availability of the products.
3 To managing the shift and solve any customer complain or any problem in
restaurant.
4 Making a staff schedule and assigned them to there designated working
area.
5 Checking all the areas of the restaurant and be sure that all equipments
are working properly.
6 Making the opening & closing Check list procedure.
7 Making a daily sales report inventory, ordering and paper works needs to
be field.
8 Preparing the projected sales to control daily sales.

3. 9 Looking after customer feedback system of whole F&B service
department
10 Monitoring on FLR Book & make sure that all report should go on time
to excise office
11 Keeping a track of birthday & anniversary of all regular guest & greet him
on time
12 Making Guest History Data for Future anticipatory service.
13 Organising training sessionfor all junior staff.
Senior Waiter (1st
Feb 2003-30th
sept 2006)
1. Smoothly handling a section of restaurant make sure that all
guest go with fully satisfied
2. Keeping a track of like & dislike of all regular guest & serve
them accordingly
3. Maintain the table appearance by different type of napkin
folding
4. Maintain a per stock of restaurant.
5. AmbassadorAjanta Maharashtra India (1st
June 2001-10th
Jan2003)
AS A Commis De Rang. (WAITER)
1. I worked with almost all food and Beverage Outlets but majorly I was with the coffee
shop.
2. Assisting to captain.
3. Giving the inventory reports for physical stock in the bar and making the Breakage
reports.
4. Following the types of services (American, silver, Gueridon or Russian style) as guided
by the supervisors and required by the clientele.
5. Making inventory weekly wise for crockery, cutlery, glassware, & Linen
6. Underwent 6 months industrial training from Holiday Inn Surat (Gujarat)
Achievements
1 During job Taj Residency, Nashik receives stars (special thanks and
recognition) Points for Handwork as sincere.
2 During job got Silver Star, Gold star, & platinum star.
3 Selectedwall of fame for good work.
1 Successfully completed Hospitality foundation Module ,Which
highlights upon
Grooming, Telephone, Etiquettes, guest relations, guest contact,
Handling guest complaints and situations handling.
2 Member of community development action group for Taj Residency
,Nashik which aims and stress to develop the community ,by social
activities undertaken
To develop the under privileges children and women.

4. 3 Successfully attend classes for Tata code of conduct from Taj
Residency, Nashik.
4 Two Times selectedfor Idea champ.
5 Got appreciation letter from CEO
6 Successfully completed basic food hygiene class which is conducted by
Boyekerin Dubai.
EDUCATION CREDENTIALS
Pursuing MBA (H.R)From SikkimManipal University
1 PassedP.G. Diploma in Hotel Management from Culinary Institute of
India
(University of Bardhwan ,West Bengal) with an aggregate 62%.
2 Passedgraduation from Jehanabad college , Jehanabad (Magadh
University ,Bihar)
With an aggregate 51%.
3 PassedHigher Secondary from Jehanabad College, Jehanabad with an
aggregate 55%.
4 Passed10th from Kisan High School , Jehanabad with an aggregate 62%
Passport Detail
Passport Number L7469274
Passport Issue Date-21-02-2014
Passport Expiry Date-20-02-2024
Passport issue From-Patna Bihar
PersonalDetails:-
1 Date of Birth : - 26th January, 1978.
2 Place of Birth :- Jehanabad (Bihar)
3 Father’s Name :- Late Yadunandan Prasad Singh
4 Marital statues – Married
Permanent Address
Sanat Kumar Azad
C% surendra Prasad sonbhadra
Opposite of SDO court
Hilsa Nalana
E-mail: sanatkumarazad@gmail.com

5. Hobbies: Interacting with people, Listening Music.
DECLARATION
I hereby declare that the above mentioned are true to the best of my
knowledge & belief.
Date:-
Place:-
Sanat Kumar Azad