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Behavior based safety how thinking safe leads to acting safe
Behavior based safety programs focus on identifying and controlling the root causes of unsafe behaviors through proactive education, motivation, reinforcement, and improvement efforts. The key aspects of developing an effective behavior based safety system include getting employee support, identifying key safety behaviors, conducting observations to provide feedback, and continuously improving the system by setting new safety goals. Behavior based safety uses a systematic approach centered on decision making and leading indicators rather than injuries and focuses on building a positive safety culture.
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Behavior based safety how thinking safe leads to acting safe
- 1. BEHAVIOR BASED SAFETY: HOWTHINKING SAFE LEADS TO ACTING SAFE
- 2. HOUSEKEEPING • Slide deckwill be posted on hni.com • Q&A at the end, but feel free to ask questions throughout • Tweet @HNIRisk or using the hashtag #hniu to win some HNI swag!
- 3. KYLE MEINERT Risk Advisor,HNI kmeinert@hni.com 262.641.5814 WHO’S ON THE LINE… ANDREA TARRELL Marketing Director, HNI atarrell@hni.com 262.641.5813
- 4. BEHAVIORAL BASED SAFETY? •Proactive safety program based on: – Motivating – Educating – Reinforcing – Improving • A systematic approach to identify root causes and controlling them • A continues effort in search of positive results • Focusing on leading behaviors rather than if we had any losses
- 5. BEHAVIOR SAFETY: ABC’S A Antecedent Eventor stimulus that came before something else and may have influenced or caused it Goals, policies, training B Behavior Any act that is performed by an individual that can be observed Not wearing eye pro, wearing proper fall protection C Consequences The aftermath of the behavior. Has the potential to reward or discipline Zero injuries, catastrophic injuries, suspension, pizza party
- 6. STEPS IN CREATINGA BBS SYSTEM 1. Get Employee Support 2. Get CEO 3. Create a team 4. Identify and isolate key behaviors 5. Develop a metrics system 6. Observe behaviors 7. Deliver Feedback with behavior makers 8. Produce and publish data 9. Set next stage goals Decisions lead to consequences
- 7. IMPLEMENTING WITHOUT THEHITCH: TIPS • Always involve your employees in the early in the process • Consider a small test cell prior to full out roll out • Lets not try to leap the moon here; set SMART Goals • Ditch the contributing factors and focus on root causation • When all else fails… ASK! pecific easurable chievable ealistic imed
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- 9. • Shortcuts leadto long recoveries • The only thing about common sense is… • The real cost of an incident You’re doing it wrong! DECISION MAKING…
- 10. “90 percent ofthe time- • 90% of all workplace injuries are due to unsafe acts • 10% due to unsafe conditions
- 11. 300 INCIDENT BREAKDOWNS 29 1 The “Big”One First Aid/Minors Near Misses Herbert William Heinrich
- 12. Compliance.. . Necessary but notsufficient!!
- 13. WHERE DOES SAFETYRANK WITHIN? Safety ProductivityQuality
- 14. BUILDING CULTURE: WHOIS YOUR SAFETY PERSON?
- 15. HOW DO WEBUILD A BEHAVIOR BASED SAFETY SYSTEM?
- 16. BUILDING A BEHAVIORBASED SYSTEM: KEY POINTS • Establish TSC baseline • We must address – Decision making – Observations – Feedback • Continuous improvement
- 17. EMPLOYEES PERCEPTION OFSAFETY: BASE LINE -VS- CultureClimate
- 19. CONDUCTING OBSERVATIONS • Hasthis been trained on yet? • Consistency • Don’t become the safety cop • Transparency FOLLOW UP!
- 20. CONSEQUENCES AND FEEDBACK •Consistency • Does the time fit the crime? • Reinforcement – Positive – Negative • Establish a paper trail! • Explain the results, both good and bad
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- 22. LETS RE-HASH… • Theremust be active engagement from all levels • SMART Goals • Put the observations where the money is • ALWAYS follow up with feedback • If your not moving forward your heading back
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- 24. • Group incentivescan fail due to: – One persons incident can wipe out the group – Animosity can be created – Sense of entitlement takes over – Delayed reporting = worsened condition – Boredom • Group “peer pressure” incentives can work at times. – They can cost less – They can cause people to watch out for each other – They can’t address multiple specific loss/waste issues simultaneously WHY INCENTIVE PROGRAMS FAIL
- 25. BEHAVIOR BANK ACCOUNTSUMMARY Changes the game away from a group incentive • No longer can 1 bad actor cause everyone else to lose out • Responsibility is placed on the end user How does it work? • Each year a certain dollar amount is credited to your BBA • Pro-rated based off hire date, meaning that year 2 you are entitled to the full amount • Each “Risk/Loss” event has an assigned value that is deductive from your BBA Benefits • More $$$ • End users ultimately dictate how much they will be paid out • Helps to develop trends
- 26. Manufacturer- $70,000 (damages)in annual uninsured loss recovered. $15,000 INVESTED Trucking/Warehousing – 60% reduction in tracked Errors $25,000 INVESTED, $500K ESTIMATED SAVINGS Contractor went from 30% compliance to 100% INVESTMENT $10,000, SAVINGS = hundreds of hours Manufacturer – Customer returns down by 50% INVETMENT - $35,000, savings $200,000 Construction – 100% Reduction in DUI’s, multiple tickets annually to 0, paperwork issues to 0 Investment $25000, Savings- Drastic reduction in loss potential REAL WORLD EXAMPLES
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- 29. KYLE MEINERT Risk Advisor,HNI kmeinert@hni.com 262.641.5814 THANK YOU. ANDREA TARRELL Marketing Director, HNI atarrell@hni.com 262.641.5813