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O365 Tools for Building a Digital Workplace
This document discusses building the digital workplace in Office 365. It provides an overview of Office 365 capabilities for collaboration, including Exchange, SharePoint, Yammer and OneDrive. It discusses trends like the shift to mobile and use of intranets. Implementation approaches are discussed from out of the box to custom. Context, connectivity and structure are identified as important additions. Resources for the digital workplace project are also provided.
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O365 Tools for Building a Digital Workplace
- 1. Building the DigitalWorkplace in Office 365 @jefffried Jeff Fried CTO, BA Insight
- 3. Collaboration is nota Technology, it’s an Attitude Source: dilbert.com
- 4. Focused on Searchand SharePoint since 2004 Longtime Search Nerd • CTO, BA Insight • Senior PM, Microsoft • VP, FAST • SVP, LingoMotors About Jeff Fried Passionate About • Search • SharePoint • Search-driven applications • Information Strategy Blog: BAinsight.com/blog Technet Column “A View from the Crawlspace” jeff.fried@bainsight.com
- 5. About BA Insight –Connectivity – Classification - – Applications - – Analytics 5
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- 7. Work is whatyou do, Not where you go Photo Source: http://www.instagram.com/say_linds
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- 10. How Do EmployeesSpend Their Time? Source: International Data Corporation Minimize time spent here Focus on getting things done – customer/client impact.
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- 12. Major Trends Source: NielsenIntranet Reports – https://www.nngroup.com/reports/topic/intranets/
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- 14. Bundled BroadSuite Pre-Integrated Modern Rapid Innovation Platform
- 15. Average Intranet Refreshtook 17 months!
- 16. Within 1-2 years,the #SharePoint #intranet marketplace will shift from 90% custom-coded solutions, to 80-90% out-of-the-box intranet products running on SharePoint as a platform. Lists 26 products
- 17. Office 365 isa Bundled Service What’s in Office 365 Enterprise E5 Office 365 service comparison https://technet.microsoft.com/en- us/office/dn788955.aspx
- 19. – https://fasttrack.microsoft.com/roadmap SharePoint andO365 are Changing Quickly 21
- 20. SharePoint: Mobile andIntelligent Intranet
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- 27. Exchange • Individual E-mail •Group MailBoxes • Archiving • Attachments Many people “live” in email help them be more efficient there Outlook / Exchange
- 28. Online Meetings Phone/PBX Click to Share Skype For Business
- 29. Office 365 Groups Simple to Manage Single Definition Self-service Sharing to non-members Shows up all over O365
- 30. Azure Active Directory Apps Office 365Groups - building blocks
- 31. Modern Productivity Relieson Mobile Clients • Desktop • Web • Mobile
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- 33. OneDrive For Business •Sync Engine “Fixed” • Simple UI • Easy Sharing & Co-authoring Mobile Clients
- 34. Cross-Device IoS Android Windows SharePoint Mobile App
- 35. Document and Records Management Easy Save, Share, Version… Advanced functionality including: Workflow Auditing Multi-authoring
- 36. Enterprise Search ‘Findability’is the ability to be able to quickly and easily find relevant information FAST Search core powers many parts of SharePoint and O365 Need add-on components for full-breadth Enterprise Search
- 37. DOCUMENTS NOTES EXCHANG E ONEDRIVE YAMMERSHAREPOINTVIDEO ATTACHMENTS
- 39. Why Can’t Everythingin an Intranet be Dynamic? • News • Forums • Content • Navigation • Tools/Applets • Analytics IT CAN
- 40. Exchange • Connecting peopleacross time and location • Store knowledge for long- term consumption (not just in e-mail) • Surface knowledge that was hidden (Delve application) Yammer, Groups Connecting users to people and information
- 41. Exchange • Easy AuthoringExperience • Natively embed Office 365 documents and video • Auto-saved as you work • Friendly URLs • Looks good across devices • Will be used to create pages in Blogs, Office 365 Groups, Codename “InfoPedia” and more Authoring Connecting users to people and information
- 43. Exchange Open Questions around •When to use what? • What’s the direction of Yammer? Groups are a unifying force Areas of Overlap in O365 Social Features Teams
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- 45. Business Intelligence • Providesthe ability to display business information in graphical format • Tools include PowerPivot, Excel Services, and Power View • Delve Analytics shows organizational insight
- 48. 50 What didn’t wecover (just a sample)
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- 50. 52 Bundled BroadSuite Pre-Integrated Modern Rapid Innovation Platform Bloated Confusing Collection MSFT-centric Under Construction Moving Target You fill in the gaps
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- 53. Digital Workplace ismore than the technology Source: Jane McConnell www.digital-workplace-trends.com
- 55. Keep your eyeon the
- 56. Digital Workplace BusinessBenefits Real Estate Costs (sq. ft./FTE) Travel Expenses Environmental Gains Absenteeism Staff Turnover Improved Communications Reinforcement of Culture Improved Employee Experience Productivity Greater Innovation Improved Customer Experience Customer Retention Customer Profitability
- 57. “Availability of resourcesto perform well” “Freedom from obstacles to success at work” “Ability to meet work challenges effectively” “I have the materials and equipment I need to do my work right” “At work, my opinions seem to count” “The mission or purpose of my company makes me feel my job is important” Digital Workplace Employee Benefits
- 59. Project Tips • Engageleaders for executive and department buy-in. • Use a project manager, process improvement. • Create new content organization, discard ruthlessly. • Establish local ownership contacts. • Make friends with HR and IS. • Get excited. It can transform your communications.
- 60. Implementation Approaches Configure TailorExtend Custom • “Out-of-the-box” SharePoint / O365 • Add-on “Ready to Go Intranet” • Custom
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- 62. Independent of ImplementationApproach, nearly every Digital Workplace will need to add: 1. Connectivity Connectors to content & systems outside of O365 3. Context Personalization through behavioural information 2. Structure Information Architecture & Tags for navigation & findability
- 63. Bridging across Silos ofknowledge workers regularly access 4 or more systems to get the information they need to do their jobs 61% regularly access 11 or more systems of a typical knowledge worker’s day is spent looking for and consolidation information spread across a variety of systems 36% 15%
- 64. Connectivity to MANYEnterprise Systems • • • • ERP and Portal Systems • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
- 65. External content fromConnectors also surfaces in Delve, SharePoint Home, Team Sites, etc. via the Office Graph
- 66. 1. Connectivity Connectors tocontent & systems outside of O365 3. Context Personalization through behavioural information 2. Structure Information Architecture & Tags for navigation & findability Independent of Implementation Approach, nearly every Digital Workplace will need to add:
- 67. Sound Information ArchitectureProvides • Continuity • Simpler maintenance • Single version of the truth Achieve through • Content types • Metadata • List based site columns = Better Search & Refinement
- 68. 1. Connectivity Connectors tocontent & systems outside of O365 3. Context Personalization through behavioural information 2. Structure Information Architecture & Tags for navigation & findability Independent of Implementation Approach, nearly every Digital Workplace will need to add:
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- 75. Most of thiswill come on-prem/hybrid too (eventually)
- 76. What does thismean for your Project? Configure Tailor Extend Custom • All parts of this spectrum get easier • OoTB – modern & mobile • Tailoring – easy for Power Users • Extending & Customizing – same UI as OoTB
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- 78. Resources – o fasttrack.office.com/ – o fasttrack.office.com/roadmap – oblogs.office.com/ – o yammer.com/itpronetwork #DigitalWorkplace – o digitalworkplacegroup.com – o http://www.gartner.com/it- glossary/digital-workplace/ – o http://www.aiim.org/Resources/Toolkits /How-to-Plan-Digital-Workplace – o #Office365
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Editor's Notes
- #8 Work in any location Use any device Share information
- #11 Let’s start with how employees actually spend their time now. One clear takeaway here is that you would want folks to focus even more time on role-specific tasks and minimize all the emailing, searching, and collaborating necessary.
- #14 Digital workplace is the concept that there is a virtual equivalent to the physical workplace, and that this needs to be planned and managed coherently because it is fundamental to people’s productivity, engagement and working health.
- #15 Over the last 3-4 years
- #18 Source: http://www.nngroup.com/articles/intranet-design/, retrieved 10/20/2015 8:00am
- #30 Adam – Mention migration
- #33 They are not a technology They are a solution that spans across office 365 and uses the strengths from different pillars and combines them into a collaboration solution
- #34 Game changer for security Encryption in transit: across the board. SSL/TLS (our own not OSSL) In addition to the disk-level encryption with BitLocker, OneDrive for Business and SharePoint will provide per-file encryption. With this technology, every file stored in SharePoint Online and OneDrive for Business is encrypted with its own key, and subsequent updates to the file are each encrypted with their own unique key as well. In the case of large files, the files are split into chunks and each individual chunk has a separate encryption key. Your organization’s files will be distributed across multiple Microsoft Azure storage containers, each with separate credentials, rather than storing them all in a single database. Further, the encryption keys themselves are encrypted. By spreading encrypted files across storage locations and physically separating master encryption keys from both content and the file map, OneDrive for Business/SharePoint Online encryption provides a highly secure environment for your data.
- #36 Game changer for security Encryption in transit: across the board. SSL/TLS (our own not OSSL) In addition to the disk-level encryption with BitLocker, OneDrive for Business and SharePoint will provide per-file encryption. With this technology, every file stored in SharePoint Online and OneDrive for Business is encrypted with its own key, and subsequent updates to the file are each encrypted with their own unique key as well. In the case of large files, the files are split into chunks and each individual chunk has a separate encryption key. Your organization’s files will be distributed across multiple Microsoft Azure storage containers, each with separate credentials, rather than storing them all in a single database. Further, the encryption keys themselves are encrypted. By spreading encrypted files across storage locations and physically separating master encryption keys from both content and the file map, OneDrive for Business/SharePoint Online encryption provides a highly secure environment for your data.
- #42 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #43 Mention our connector
- #44 Mention our connector
- #46 Adam – Mention migration
- #63 REMEMBER – An intranet project is not just a significant change project, it has the potential to be transformative to the way a company operates. Adoption is key to achieving this, so a clear plan for engagement and communication is crucial, based around your three areas of focus…
- #66 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #79 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves