SlideShare a Scribd company logo
Automated & trigger based direct mail
The sustainable 
Communication Production House 
Integrated publishing production solutions provider for offline 
and online marketing & corporate communication with extended 
warehousing possibilities.
EVENT WEBSITE 
Account 
Sales 
SPOC 
MOBILE 
DISTRIBUTED 
MARKETING 
MESSAGING & APPS 
DIGITAL SIGNAGE 
INTEGRATION 
SOCIAL INTEGRATION 
E-MAIL & DIRECT MAIL 
PRINT 
PICK & PACK 
DTP & DESIGN 
COMMUNICATION PRODUCTION HOUSE
The only Belgian Commercial 
Printing company 100% CO² free 
592,425 
439,080 
318,836 
- 100,000 200,000 300,000 400,000 500,000 600,000 700,000 
2013 
2010 
Paper + process + site + people 
A CSR driven company 
2008 
CO2 EMISSION
We bring our world class 
top quality from our print history 
to ANY channel!
Trigger based Direct Mail
DATA 
Components 
Multi-channel 
experience 
Automated 
printing 
Data 
intelligence 
Guts to fail 
CRM 
+ 
Digital 
DM 
experience 
Reporting 
experience
Let’s go retail…
Client buys 
Client visits shop 
CRM oriented aftersales 
campaigns (loyalty, upsell, …) 
Client buys 
again 
Online eNews 
ePush 
Client visits website 
Abandoned 
cart 
Offline 
Maand 1 Maand 2 Maand 3
8% is bought online 
92% 
is bought in a 
POS
Abandoned cart
Abandoned cart
Upsell & cross sell campaigns
Simple.Complex
Which channel is contributing? 
Which channel has x effect on an 
other channel?
Total cost of ownership 
By automating 
DM, you save 
time, resources!
Behind the scenes 
MOOOSE @ ARTOOS
webservice 
To the presses! 
 Connect 
 Templates 
 Personalisation 
 Reporting 
 Website 
 CRM 
 Campaign Tool
Introspection on the message
Offset
 Offset + digital 
 100% digital
A solid printing partner with 
real-time personalisation 
experience
Efficiency over design
Personalise 
Automate 
Analyse
Questions
Hans Smellinckx 
@hanssmellinckx

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