The document describes a communication production house that provides integrated offline and online marketing and corporate communication solutions. It offers services such as account management, multichannel campaigns, marketing automation, graphic design, mail handling, fulfillment, printing, and trigger-based campaigns. The company aims to be a one-stop shop for corporate marketing needs through centralized control of templates and assets while allowing customization for local campaigns.
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POWER OF PAPER - Breakfast session 2015ARTOOS|HAYEZ
The document discusses the power of paper and direct mail marketing. It provides statistics on Antalis Group, a paper distributor, including its 6,000 employees, 1.8 million tons of paper delivered annually, and €2.5 billion in sales. The document then discusses how direct mail can have high impact and long-term effects on audiences. It provides data showing that direct mail is read by 87% of recipients and kept for 17-45 days. The document also presents case studies that demonstrate how direct mail campaigns successfully activated customers and increased brand consideration for companies like Zalando, Citroën, and Coolblue.
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- Consumers now expect discounts, flexibility across channels, and personalized experiences. Mobile traffic and sales are rising rapidly while conversion rates decline.
- To succeed, retailers must listen to customers, optimize experiences for mobile and location, and personalize offers while maintaining transparency. Strategies should drive the right messages to consumers at the right time and place to increase sales.
The document discusses findings from DPDgroup's 2017 e-shopper barometer study on e-commerce trends in Europe. Some key findings include:
- Heavy shoppers, defined as those who make 12 or more purchases annually, account for 86% of online purchases. A majority of heavy shoppers are millennials.
- Cross-border e-commerce is increasing, with 75% of European e-shoppers having made purchases from foreign websites. However, cross-border purchases within Europe are declining slightly.
- Delivery and return options greatly impact shopping likelihood. Next-day and flexible delivery options are especially important to heavy shoppers and millennials.
- Payment methods and preferred delivery locations vary significantly between
Ponencia impartida por Luis Arimany, CEO de Evolufarma, durante la conferencia “Pharma social media and e marketing forum” celebrado el 6 y 7 de junio de 2013 en Frankfurt (Alemania).
Practicology Conference - Ecommerce in China presentationPracticology
Multichannel strategy consultancy Practicology discussed the opportunity for western retailers wanting to sell online in China at its 2016 client conference.
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How to accompany the customer in its journey via different marketing channels and how to be effective doing so? Comarch case studies from Heathrow Airport, BP Global and Comarch Smart City.
Presentation zerocopy importance of paper for digital nativesARTOOS|HAYEZ
This document discusses a company called Zerocopy that provides free printing to students in exchange for displaying targeted advertisements. It summarizes data on how students spend their time (mostly studying from paper and social media), how many students use Zerocopy's printing services (over 48,000), how many ads are displayed through prints (over 7 million in 2015-2016), and examples of advertisers that reach students through the service like consumer goods companies and employers. The document also indicates that Zerocopy aims to expand its free printing network and advertising model to other countries like the Netherlands to continue effectively reaching large numbers of students.
The document discusses integrated marketing production solutions that include offline and online channels like print, email, digital signage, and social media integration. It addresses trends toward more multi-channel, cross-channel, and omni-channel campaigns and the need for brands to have a single view of the customer across channels. Examples are provided of companies that have improved results by shifting some spending from direct mail to email marketing while maintaining budgets, and optimizing existing campaigns with more frequency, data, and channels.
POWER OF PAPER - Breakfast session 2015ARTOOS|HAYEZ
The document discusses the power of paper and direct mail marketing. It provides statistics on Antalis Group, a paper distributor, including its 6,000 employees, 1.8 million tons of paper delivered annually, and €2.5 billion in sales. The document then discusses how direct mail can have high impact and long-term effects on audiences. It provides data showing that direct mail is read by 87% of recipients and kept for 17-45 days. The document also presents case studies that demonstrate how direct mail campaigns successfully activated customers and increased brand consideration for companies like Zalando, Citroën, and Coolblue.
SAAL C - 16:00 - Attention to Retail: E-Commerce, M-Commerce and Adapting to ...PerformanceIN
- Retailers face changing consumer behaviors as e-commerce and mobile commerce grow, requiring adaptation.
- Consumers now expect discounts, flexibility across channels, and personalized experiences. Mobile traffic and sales are rising rapidly while conversion rates decline.
- To succeed, retailers must listen to customers, optimize experiences for mobile and location, and personalize offers while maintaining transparency. Strategies should drive the right messages to consumers at the right time and place to increase sales.
The document discusses findings from DPDgroup's 2017 e-shopper barometer study on e-commerce trends in Europe. Some key findings include:
- Heavy shoppers, defined as those who make 12 or more purchases annually, account for 86% of online purchases. A majority of heavy shoppers are millennials.
- Cross-border e-commerce is increasing, with 75% of European e-shoppers having made purchases from foreign websites. However, cross-border purchases within Europe are declining slightly.
- Delivery and return options greatly impact shopping likelihood. Next-day and flexible delivery options are especially important to heavy shoppers and millennials.
- Payment methods and preferred delivery locations vary significantly between
Ponencia impartida por Luis Arimany, CEO de Evolufarma, durante la conferencia “Pharma social media and e marketing forum” celebrado el 6 y 7 de junio de 2013 en Frankfurt (Alemania).
Practicology Conference - Ecommerce in China presentationPracticology
Multichannel strategy consultancy Practicology discussed the opportunity for western retailers wanting to sell online in China at its 2016 client conference.
Loyalty 3.0 Customer Journey across various industriesComarch
How to accompany the customer in its journey via different marketing channels and how to be effective doing so? Comarch case studies from Heathrow Airport, BP Global and Comarch Smart City.
Presentation zerocopy importance of paper for digital nativesARTOOS|HAYEZ
This document discusses a company called Zerocopy that provides free printing to students in exchange for displaying targeted advertisements. It summarizes data on how students spend their time (mostly studying from paper and social media), how many students use Zerocopy's printing services (over 48,000), how many ads are displayed through prints (over 7 million in 2015-2016), and examples of advertisers that reach students through the service like consumer goods companies and employers. The document also indicates that Zerocopy aims to expand its free printing network and advertising model to other countries like the Netherlands to continue effectively reaching large numbers of students.
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The document outlines a 5-stage digital marketing strategy for launching a new dairy product in Kazakhstan. Stage 1 introduces the brand and product. Stage 2 builds the brand story and positioning. Stage 3 arouses desire among the target market. Stage 4 calls customers to action by providing product location information and special offers. Stage 5 focuses on maintaining loyalty through social media and YouTube. The strategy aims to guide customers along their purchasing path from initial awareness to post-purchase loyalty.
Mike Tomita - Multi-Channel Digital Marketing: Orchestrating Success CampaignsJulia Grosman
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Seejay transforms the huge influx of data and content on the Web into meaningful Stories.
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Seejay is the easiest and most effective platform for editorial content management based on user contributions and the systematic use of social networks.
This document advertises a customer experience conference that will take place on October 20-21, 2015 in London. It will feature speakers from leading UK retailers who will discuss building successful customer experience strategies, standing out from competitors, delighting customers, and improving customer-centricity. Attendees will learn tools and methodologies for understanding customer journeys, unlocking value across channels, and bringing the customer voice into their organizations. The conference includes keynotes, workshops on customer journey mapping, and networking opportunities.
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Making Global Campaigns Relevant For Local B2B ClientsVivastream
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1. Develop global messaging and assets while allowing for cultural customization. Provide options for different local budgets.
2. Study each local market and ecosystem to understand decision-makers, influencers, values, and media. Consider legal differences.
3. Involve local teams in goal-setting and give autonomy over multi-channel campaigns. Communicate results globally.
4. Set key performance indicators and track campaigns in CRM software to analyze effectiveness in each location.
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An Introduction to Digital Marketing for financial institutionsJohn Babirukamu
The document provides an overview of digital marketing strategies for financial institutions. It introduces John Birungi Babirukamu and his experience in digital communications. The presentation then covers key topics in digital media like social media platforms, setting goals, digital advertising, reporting, and personal branding for digital marketing.
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This document presents several potential revenue models for the MyNearBite app, including advertising, paid features for restaurants and users, and a freemium subscription model. The advertising section analyzes using banner and interstitial ads, projecting increasing earnings from €447-€1,182 in 2015 to €7,323-€14,795 in 2016 as app usage grows. A freemium subscription model is proposed offering basic, premium, and "MyNearBite" packages for restaurants starting at €1.99-€4.99 monthly. Projections estimate this can earn €1,630 in 2015 and €17,804 in 2016 as the number of subscribing restaurants increases.
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• Qualify the brand value across the customer decision journey,
• Develop campaigns ideas, and
• Identify the best way to engage their audience.
NB! Some of the case slides from the original presentation not included.
This document provides an introduction and overview of integrated publishing and production solutions. It discusses digital disruption and transformation. It describes the company as an integrated solutions provider for offline and online marketing and corporate communication, with a focus on customer experience, innovation, and sustainability. It lists various services including offset and digital printing, marketing automation, photography, copywriting, and more. It also references digital transformation internally at the company and with external platforms and tools.
This document discusses the power of paper and direct mail marketing. It provides statistics showing that print is not dead, with 90 million Americans still purchasing from catalogs each year. Direct mail has a long term effect, with pieces being kept for 17-45 days on average. The envelope itself can increase response rates from 2-3% to over 10% if used to enhance the message. The document emphasizes that paper still has power in marketing and inspiration, and concludes with three key takeaways: create impact on your audience, use channels wisely, and that paper has more power than most people realize.
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9. CENTRAL LEVEL LOCAL LEVEL
CONTROL
TEMPLATES
DASHBOARD
SCALABLE
ONE STOP SHOP
ASSETS
SALES MATERIAL
LOCALCAMPAIGNS
ASSETS
SALES MATERIAL
LOCALCAMPAIGNS
ASSETS
SALES MATERIAL
LOCALCAMPAIGNS
22. SINGLE CHANNEL MULTI-CHANNEL CROSS-CHANNEL OMNI-CHANNEL
• Customers experience
a brand not a channel
within a brand
• Retailers leverage their
‘single view of the customer’
in coordinated and strategic
ways
The Nirvana
• Customers sees multiple
touch-points as a part of the
same brand
• Retailers have a ‘single view
of the customer’ but operate
in functional silos
The aspiration
• Customers experience a
single type of touch-point
• Retailers have a single type
of touch-point
The Legacy
• Customers sees multiple
touch-points acting
independently
• Retailers’ channel
knowledge and operations
exist in technical &
functional silos
The Reality
Multiple data sources Singular data sources
23. Corporate Marketing
1:Many
Customers
Local Producers
1:1
Communication
Channels
Corporate provides
approved collateral
& leads to local
agents.
Local measurement is
difficult & time-consuming.
Agents waste time trying
to customize materials for
the local market.
Campaigns are of poor
quality and irrelevant to
the customer.
Co-op marketing dollars
may be offered and are
difficult to track.
Brand, legal & quality
standards are easily
compromised.
New channels like
social & mobile have
increased complexity.
Agents lack tools &
sophistication needed
to leverage channels.
35. Target: 100.000 €
• Search for images & assets for projects
– 30 minutes without MOOOSE per job
– 5 minutes with MOOOSE per job
2 jobs/week
50 min./week
= 1.300€/year
• Approval of documents/e-mails etc
– 3h without MOOOSE per job
– 10 minutes with MOOOSE per job
2 jobs/week
6h / week
= 7.000€/year
36. Target: 100.000 €
• Create personalised documents (Businesscard)
– 1 day without MOOOSE per job
– 10 minutes with MOOOSE per job
Network of 300
people
293 days/ year
= 66.590€/year
• Share assets through the network
– 3h without MOOOSE per week for 1 person
– 0 minutes with MOOOSE per job
= 5.300€/year
37. Target: 100.000 €
• Track, trace & report of marketing mat.
– 1 days without MOOOSE per job
– 0 minutes with MOOOSE per job
52 days/ year
= 13.000€/year
• Create 1 delocalised e-mail
– 1d without MOOOSE per week for 1 person
– 30 minutes with MOOOSE per week
= 12.364€/year
39. MULTICHANNEL
PICK & PACK
WEB TO PRINT
PRINT ON DEMAND
TRIGGER BASED
DIGITAL ASSETS
DATA MANAGEMENT
CAMPAIGN SHOP
BUNDLED PRODUCTS
POS ENGINE
DASHBOARDS
40. OUTPUT
Pick & Pack
Print – Collatoral
E-mail Message
Mobile Message
Social media message
Narrow casting
Beacon content
Website
Blog
…
MANAGER DASHBOARD SHOP MEDIA CONNECT
Agencies
& Partners
Shop
owner/franchiser
Sales
& Marketing Team
Company infrastructure
ARTOOS PAAS/SAAS