This document discusses attitudes and how they impact our behaviors and reactions. It defines attitudes as positive or negative views of people, objects or events. Our attitudes are shaped 10% by what happens and 90% by how we choose to react. Much of an attitude, like an iceberg, is unseen below the surface consisting of beliefs, opinions and emotions. The document provides strategies for developing a positive attitude including keeping a gratitude journal, spending time with positive people, using positive language, and controlling negative reactions. Maintaining a positive attitude can help one have more positive days.

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3. WHAT COMES TO YOUR
MIND?
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4. FIRST AND MOST LIKELY RESPONSES…!!
 Donkey…!!
 Good for nothing
 Useless
 Least Glamorous
 Taken for granted animal
 …seldom we get response that the donkey is one of
the “hard working” animals and loyal.
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5. HOW IS OUR ATTITUDE…?
• We treat people and situation in the same manner as
we do with the donkey.
• We discount the good in them…!
• We only look at the Negative side and start reacting...
Isn’t it?
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7. REACT
• First we take ACTION
• Then we STOP
• Then we THINK.. And feel guilty about our behavior
• That is why others say... “Attitude Problem”
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8. THE 10 – 90 RULE
• 10% is what happens
• 90% is how to react /respond to what happens and
that’s your attitude
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9. The Iceberg
How much do you see of an iceberg?
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10. THE ICEBERG
ONLY 10% OF
ANY ICEBERG
IS VISIBLE. THE
REMAINING
90% IS BELOW
SEA LEVEL.
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11. The Iceberg
phenomena
is also
applicable
on human
beings…
The Iceberg
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12. THE ICEBERG
SEA LEVEL
KNOWLEDGE
&
SKILLS
ATTITUDE
UNKNOWN
TO OTHERS
KNOWN
TO OTHERS
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13. THE BALLOON STORY
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14. CONCEPT
• An attitude is a hypothetical
construct that represents an
individual's degree of like or
dislike for an item.
• Attitudes are generally positive
or negative views of a person,
place, thing, or event this is
often referred to as the
attitude object.
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15. FOUR POSSIBLE REACTIONS TO ATTITUDE
OBJECTS
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16. Positive attitude:
The predisposition that
results in desirable outcomes
for individuals and
organizations.
Negative attitude:
The tendency of a person
that result in an undesirable
outcome for individuals and
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17. COMPONENTS OF ATTITUDES: TRIPARTITE
VIEW
Cognitive
Affective
Behavioral
Attitude
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18. COMPONENTS OF
ATTITUDES
COGNITIVE
Opinion or beliefs about attitude object
(pos & neg)
AFFECTIVE
Emotions and feelings the object triggers
(pos & neg)
BEHAVIORAL
Reaction toward the object (pos & neg
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19. ATTITUDE OBJECT: EMPLOYEE
COGNITIONS
My pay is low.
My supervisor is unfair.
AFFECTS
I am angry over how little I’m
paid. I dislike my supervisor.
BEHAVIORS
I am going to look for another job
that
pays better.
I am looking for another job.
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21. ATTITUDE TOWARDS STUDIES – SCALE
(STRUCTURED BY : PROF. S. SATHIYAGIRIRAJAN)
•Listen to each of the following statements and
indicate your response as A, B, or C.
• A : Strongly Agree
•B : Agree
•C : Uncertain
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22. 1. The first and the foremost task of a
student is to devote attention to
studies.
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23. 2. All academic disciplines (subjects of
study) are equally important.
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24. 3. One must choose a course of study
in accordance with one’s aptitude and24

25. 4. Any effective
learning
experience is a
delightful
experience.
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26. 5. Any effective
learning is the
result of hard
work and whole
hearted
involvement.
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27. 6. Mastery of the subject
of study, by itself, is a
reward for ongoing
academic pursuit.
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28. 7. Mastery of the
subject of study
enhances one’s
social image.
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29. 8. Students who master their subjects
of study are sought after by their
fellow - students.
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30. 9. Mastery of the subject of study
enhances one’s sense of achievement.
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31. 10. Students who are thorough with the
fundamentals are likely to attain mastery of
knowledge.
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32. SCORING PATTERN
• Scoring: 2, 1, 0 for A, B, C respectively.
• Scores between 15 to 20 - Positive Attitude
• Scores between 10 to 14 - Moderate Attitude
• Scores less than 10 - Needs Improvement
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33. 11
STEPS TO
DEVELOP A
POSITIVE
ATTITUDE
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34. KEEP A DAILY GRATITUDE
AND VICTORY JOURNAL
Focuson whatyou arethankful forin your life.Identify one or
morethingsthatwent wellforyoueachday
.
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35. TAKE TIME TO PLAY
Have fun, balance work and pleasure; spend time with your
familyandfriends.Make timeeverydayto do thethingsyou
enjoy
.
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36. IMPROVE YOUR HEALTH
Eathealthy
,exerciseregularly,and getenoughrest.It's hardto
be positivewhen you're feelingexhaustedand run down.
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37. CUT OUT THE NEGATIVE
Bewareof television,radio,and newspapers:whatkindof
messagesaretheybombardingyouwithdaily?Tryto keep
yourexposureto negativityata minimum.
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38. ADJUST YOUR POSTURE
Situp straight,smile,walkproudly,and breathedeeply.Do
this for60 seconds andyou'llstartto feelthedifference
(Honestly! Giveita tryrightnow!)
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39. MONITOR YOUR
EMOTIONS
Negativeemotions indicatethatyour thoughts arenegative.
You'llknow it's timeto shiftmentalgears.
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40. They will rub off on you. Maybe even consider starting an
informaloptimistclubwherea group agrees tosupporteach
other in theeffortof thinkingpositive.
SPEND TIME WITH POSITIVE
PEOPLE.
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41. BECOME SOLUTION
ORIENTED
Thinkabout problemsas challengesthatneed your creativity
to comeup withsolutions.
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42. LEARN FROM EVERY
EXPERIENCE
Identify lessons learnedaftereveryprojectand every
situation.
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43. PRACTICE USING POSITIVE
LANGUAGE
Insteadof,“thesemeetingsarea wasteof time,”trysaying,
“I’mlooking forward to talking about the new strategy in
today’smeeting.”
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44. CONTROL YOUR REACTIONS
While you can't control outside circumstances, you can control your
reactiontothem.Ifyou're currentlyworking ina jobwitha boss who
is demeaning, make a conscious effort to tell yourself that his poor
behavior canmakeyou upsetonly ifyou allowit.
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45. With aBad Attitudeyou canneverhave a
Positive Day
With aPositiveAttitude you cannever
haveaBad Day.
A positive attitude is like amagnet for
positiveresults
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47. THANK YOU
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