The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Assertiveness Training".
Assertiveness & Confidence Building with Young PeopleVanessa Rogers
This is a presentation that I put together for training peer mentors and peer educators to develop their confidence in public speaking and consultation. If you need more information please contact me @VRyouthwork www.vanessarogers.co.uk
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Assertiveness Training".
Assertiveness & Confidence Building with Young PeopleVanessa Rogers
This is a presentation that I put together for training peer mentors and peer educators to develop their confidence in public speaking and consultation. If you need more information please contact me @VRyouthwork www.vanessarogers.co.uk
The importance of assertive communication practices at workplaces across the globe.
This presentation is a part of case-study based lecture at Symbiosis Institute of Business Management, Bengaluru, India.
All rights reserved .
Out of four Style of communication or behavioral choice viz Direct Aggression(bossy , arrogant , bulldozing , intolerant ,opionated ,overbearing),Indirect Aggression(sarcastic , deceiving , ambiguous ,insinuating ,manipulative ,guilt inducing),Submissive( Wailing , moaning , helpless , passive ,indecisive , apologetic),Assertive(direct ,honest, accepting , responsible ,spontaneous ) recognizes our right, respect right of others, ensures responsibility for ourselves and our action without judging or blaming other people and finally enables les us to Constructively confront and find mutually satisfying solution if conflict exist
Holding your own! Using Assertiveness to communicate with power and get your...Jim Cooper
Have you ever struggled to deal with a colleague or friend who is either aggressive or insistent that their approach is the only correct one? Did you consider either being passive, or maybe going over the top to be just as aggressive as they are? Modern research with over 4,800 individuals shows Assertiveness too be among the top five personal attributes most highly correlated to success in business and personal life. This program will make you aware of the habits and behaviors which foster strong communication and high levels of team work, and enhance your personal leadership brand. The program will also alert you to habits which inhibit others from really hearing you and supporting your critical ideas.
This workshop will help you :
Learn how to integrate assertiveness into a powerful leadership style
Understand what research tells us about the relationship of assertiveness to overall success in life and business
Understand which personal traits either drive or inhibit your assertiveness
Communicate forcefully in a way that commands respect while encouraging open dialogue
Deal with overtly aggressive colleagues and friends
coaching of business leaders begins with assertiveness behavioral training The reason is simple if you don't manage people you can get work done. And ifyou cannot manage people unless you first manage your own behavior
Assertiveness is about standing up for yourself, but also wabout respecting the opinions and needs of others.
When e communicate assertively, we are clear about our opinions and wishes, but we are also open to others’.
The importance of assertive communication practices at workplaces across the globe.
This presentation is a part of case-study based lecture at Symbiosis Institute of Business Management, Bengaluru, India.
All rights reserved .
Out of four Style of communication or behavioral choice viz Direct Aggression(bossy , arrogant , bulldozing , intolerant ,opionated ,overbearing),Indirect Aggression(sarcastic , deceiving , ambiguous ,insinuating ,manipulative ,guilt inducing),Submissive( Wailing , moaning , helpless , passive ,indecisive , apologetic),Assertive(direct ,honest, accepting , responsible ,spontaneous ) recognizes our right, respect right of others, ensures responsibility for ourselves and our action without judging or blaming other people and finally enables les us to Constructively confront and find mutually satisfying solution if conflict exist
Holding your own! Using Assertiveness to communicate with power and get your...Jim Cooper
Have you ever struggled to deal with a colleague or friend who is either aggressive or insistent that their approach is the only correct one? Did you consider either being passive, or maybe going over the top to be just as aggressive as they are? Modern research with over 4,800 individuals shows Assertiveness too be among the top five personal attributes most highly correlated to success in business and personal life. This program will make you aware of the habits and behaviors which foster strong communication and high levels of team work, and enhance your personal leadership brand. The program will also alert you to habits which inhibit others from really hearing you and supporting your critical ideas.
This workshop will help you :
Learn how to integrate assertiveness into a powerful leadership style
Understand what research tells us about the relationship of assertiveness to overall success in life and business
Understand which personal traits either drive or inhibit your assertiveness
Communicate forcefully in a way that commands respect while encouraging open dialogue
Deal with overtly aggressive colleagues and friends
coaching of business leaders begins with assertiveness behavioral training The reason is simple if you don't manage people you can get work done. And ifyou cannot manage people unless you first manage your own behavior
Assertiveness is about standing up for yourself, but also wabout respecting the opinions and needs of others.
When e communicate assertively, we are clear about our opinions and wishes, but we are also open to others’.
• Introduction to the topic
• Seven factors to build up a relationship
• Locus of control
• Benefits of an internal locus control
• Managing the drawbacks of strong internal locus of control
• Tips for developing internal locus of control
• Learning to be : personal abilities
• Learning to live together – Interpersonal abilities
• Co-operative Interpersonal Behaviour working in a team
• Factors influencing faculty relationship
• Techniques for working together
• Negotiation and stages of Negotiation
• Being caring and empathetic
Getting along with people is very important for the success of any organized activity, this is particularly so because most work is accomplished by working together. Interpersonal Relations are very important in securing success and happiness, not just at the work place, but everywhere else, including our own sweet home. Ability to get along well, with people and circumstances is very important.
XXX
1
Questions
Mindfulness Activity
Observe
Imagine that within you is a spiral staircase. Winding down to your very center. Starting at the top, walk very slowly down the staircase, going deeper and deeper within yourself.
Today’s mindfulness activity is an observe activity. You are going to imagine that within you is a spiral staircase which winds down the very center of your being. Starting at the top, walk very slowly down the staircase, going deeper and deeper within yourself. Everyone get into your mindful posture, feet flat on the floor, eyes closed, hands in an open position. Take a deep breath in, and out, and begin.
3
Developing Interpersonal Effectiveness Skills
Lesson 10
(DeCano & Cook, 2015)
Today we will be talking about things you can actively do to seek out connection and support – this is highly relevant to resilience because healthy attachments and connections is one of the keys to resilience.
5
Summary of the Previous Lesson
Emotions represent subjective experience that combines bodily and cognitive reactions, are designed to provide us feedback, and motivate specific types of behavior or action
Emotions are functionally adaptive
Negative emotions narrow and positive emotions broaden
To have resilience we must manage intense negative emotions and cultivate positive emotions
To review from last week, emotions represent a complex, subjective experience. Emotions are adaptive and can broaden our attention and resources, but in order to have resilience it’s really important to both learn to manage negative emotions as well as cultivating positive emotions.
6
Summary of the Previous Lesson
Intense negative emotions can be managed two different ways:
If in a crisis – emotional temperature > 65 – then use crisis survival skills:
TIPP
Distract with ACCEPTS
IMPROVE the Moment
Pro & Cons
If not a crisis < 65 then use:
Check the Facts and then Opposite Action or Problem Solving
Positive self-talk
Mindfulness of current emotion: Wave Skill
When we are trying to manage negative emotions, we have learned options for skills to use when we are in a crisis (over 65 on our emotional thermometer) as well as skills to use when we are not in a crisis (less than 65 on the emotional thermometer).
7
Learning Objectives
After completing this lesson, you will be able to:
Understand the need for effective communication in relationships
Know the difference between three key effective communication skills and when you would use each one
Use all three communication skills
Today’s lesson is about developing interpersonal effectiveness. After today, you are going to have a better understanding of the need for effective communication in relationships, and, you’ll know the difference between three key communication skills and when to use each.
8
Lesson 10: Glossary TermsDeveloping Interpersonal Effectiveness SkillsObjective EffectivenessThe interpersonal strategy to effectively ask for the things you want and/or t ...
XXX
1
Questions
Mindfulness Activity
Observe
Imagine that within you is a spiral staircase. Winding down to your very center. Starting at the top, walk very slowly down the staircase, going deeper and deeper within yourself.
Today’s mindfulness activity is an observe activity. You are going to imagine that within you is a spiral staircase which winds down the very center of your being. Starting at the top, walk very slowly down the staircase, going deeper and deeper within yourself. Everyone get into your mindful posture, feet flat on the floor, eyes closed, hands in an open position. Take a deep breath in, and out, and begin.
3
Developing Interpersonal Effectiveness Skills
Lesson 10
(DeCano & Cook, 2015)
Today we will be talking about things you can actively do to seek out connection and support – this is highly relevant to resilience because healthy attachments and connections is one of the keys to resilience.
5
Summary of the Previous Lesson
Emotions represent subjective experience that combines bodily and cognitive reactions, are designed to provide us feedback, and motivate specific types of behavior or action
Emotions are functionally adaptive
Negative emotions narrow and positive emotions broaden
To have resilience we must manage intense negative emotions and cultivate positive emotions
To review from last week, emotions represent a complex, subjective experience. Emotions are adaptive and can broaden our attention and resources, but in order to have resilience it’s really important to both learn to manage negative emotions as well as cultivating positive emotions.
6
Summary of the Previous Lesson
Intense negative emotions can be managed two different ways:
If in a crisis – emotional temperature > 65 – then use crisis survival skills:
TIPP
Distract with ACCEPTS
IMPROVE the Moment
Pro & Cons
If not a crisis < 65 then use:
Check the Facts and then Opposite Action or Problem Solving
Positive self-talk
Mindfulness of current emotion: Wave Skill
When we are trying to manage negative emotions, we have learned options for skills to use when we are in a crisis (over 65 on our emotional thermometer) as well as skills to use when we are not in a crisis (less than 65 on the emotional thermometer).
7
Learning Objectives
After completing this lesson, you will be able to:
Understand the need for effective communication in relationships
Know the difference between three key effective communication skills and when you would use each one
Use all three communication skills
Today’s lesson is about developing interpersonal effectiveness. After today, you are going to have a better understanding of the need for effective communication in relationships, and, you’ll know the difference between three key communication skills and when to use each.
8
Lesson 10: Glossary TermsDeveloping Interpersonal Effectiveness SkillsObjective EffectivenessThe interpersonal strategy to effectively ask for the things you want and/or t.
On the Job SuccessIn this section, we will cover some basic tips.docxhopeaustin33688
On the Job Success
In this section, we will cover some basic tips and techniques that might help you succeed once you have landed that great job and are ready to start your career. Like all the information included, there is no golden ticket or cheats along the way. Instead, these best practices and suggestions are a collection of common knowledge and proven experience.
Being successful at work has a lot to do with your attitude and candor. Your personal characteristics as well as your behaviors in groups and the organization as a whole reflect on your performance and ability. The recognition and development of your soft skills as well as your ability to adapt to organizational culture, understand power, and create healthy relationships with your supervisor and peers will more often than not help you become a more successful employee. We will also discuss how to become knowledgeable about your job, how to execute and excel in your given responsibilities, and what some of the advantages are to continue your education as a lifelong learner. The follow sections will elaborate on these strategies to employ that can lead to greater job success.
A Positive Attitude and Other Tips for a New Job
Especially when you start a new job, there are a lot of things you need to learn. It probably won’t be expected that you know how to do all of your job duties perfectly when you first arrive but by presenting yourself appropriately and by properly managing the areas that you can control, you will find that the rest will come pretty easily. Most of the following tips and techniques are good suggestions for a new position but should continue even after you are more established with a company.
· Stay positive. Forget the wrist; it’s all in the attitude. Keeping a positive attitude about your responsibilities, new tasks, challenges, and the company as a whole is an amazing step toward success. Your enthusiasm and eagerness to try new things, handle pressure and frustrations, and stay optimistic through diverse situations will not only keep you in good spirits professionally but will make you a stand out for new opportunities and a pleasure to work with.
· Try your hardest and learn from mistakes. It could be interpreted to be two separate actions but your ability to give 100% of your effort is actually very closely tied to the errors you will make. Mistakes are inevitable; you will make them. Be accountable for your actions by being able to say that did your very best and takeaway a lesson learned to avoid the same mistake again later.
· Be respectful. There are many things to learn from your new colleagues. Demonstrate your willingness to learn from their experience by valuing their opinions, being grateful of the assistance they offer, and treating everyone (no matter their position in the company) with the respect you feel you deserve in return.
· Be a team player. It is not likely that your job functions will be completely autonomous. You will most likely.
Self development and Examples of self developmentNaheed Mir
Personal development skills are those abilities that helps you to grow professionally and personally. Improving those skills can help you minimize your problems. This is also the process of personal growth.
This abridged version, made up of select slides from my other presentations, was specially made for the executives of LIC, Hyderabad Division. You are requested to view the full versions of the other presentations, available here.
Emotional intelligence is an essential soft skill that will help business leaders increase profits , build and nurture client base in understanding clients /customers .
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Case Analysis - The Sky is the Limit | Principles of Management
Asserttiveness
1. Assertive Training. Benefits of
assertiveness
Components if assertive behaviour
Organizational Behaviour and
Organizational Development
2. Assertive training
Assertiveness is a skill regularly referred to in
social and communication skills training.
Often wrongly confused with aggression,
assertive individuals aim to be neither passive
nor aggressive in their interactions with other
people.
3. Benefits of Assertiveness
1: Improved confidence and general self respect
Believe in yourself. Believe in others. If you weren’t
capable of the work, you wouldn’t have been given
the job. If you can’t do some tasks at first, you can
always learn.
2: Improved personal and team performance
Improved confidence leads directly to improved
performance. It isn’t just that you can do the job; it’s
that you KNOW you can do it. You know that others
will help you succeed. You know that your team is
good enough and will work with you to achieve the
goals. If your colleagues think you trust and believe in
them, they will work as hard as you (and they) expect
them to.
4. 3: Improved stress management
Anxieties about your abilities, your relationships with
your colleagues, and your workload, will be reduced
to nothing. Why? Because if you can voice your
issues without upsetting anyone, listen to others
without feeling insecure and negotiate with your
bosses, there is no need to feel anxious. Replace
anxiety with assertiveness and you reduce the stress
automatically.
Improved negotiation skills
Dealing with conflict is only one of the negotiation
areas required in the workplace. An assertive person
is reasonable without being a doormat. If your
workload is too much, or a job is not worth doing, the
5. Ctd………
5: Improved interpersonal relationships
The ability to listen is one of the most important
aspects of relationship success. Listen to your
colleagues; they will listen to you too. People
behave similarly to others in their immediate
group, so lead by example. Be reasonable; be
honest without being hurtful and ensure your
opinion is calmly presented without putting others
down.
6. Behaving assertively can help
you
Gain self-confidence and self-esteem
Understand and recognize your feelings
Earn respect from others
Improve communication
Create win-win situations
Improve your decision-making skills
Create honest relationships
Gain more job satisfaction
7. Components of Assertive Behaviours
Being open in expressing wishes, thoughts and
feelings and encouraging others to do likewise.
Accepting responsibilities and being able to
delegate to others.
Regularly expressing appreciation of others for
what they have done or are doing.
Being able to admit to mistakes and apologise.
Maintaining self-control.
Behaving as an equal to others.
8. Conclusion
1-Being assertive is focusing on your goal
2-Being assertive is being self-aware
3-Being assertive is being true to yourself
4-Being assertive is building self esteem
5-Being assertive is nurturing yourself.
9. You will need action planning skills at this stage of the
counselling process.In particular, you need to help the
person set clear objectives;a mnemonic which can be
useful is SMART.
This stands for:
Specific
Measurable
Achievable
Realistic
Time oriented