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Analyzing the impact of
Sales promotion
Atanas Luizov
Атанас Луизов

Burgas Free University
Business Faculty
www.bfu.bg
Sales Promotion

The importance of evaluation

Sales promotion effects measurement is limited in practice.
Reasons:
- Managers neither have time or have required skills to build models that can
measure SP effects.

- The software for building marketing models may not be suitable.
- Managers may not want to measure SP effects.
- Managers may not have access to data of acceptable quality for measurement.
- Managers may decide it is too costly to collect data for measurement.

2
Sales Promotion

Empirical generalizations (1)

1. Temporary price reduction substantially increase sales.

2. Higher market-share brands are less deal elastic.
3. The frequency of deal changes the consumer’s reference price.
4. The greater the frequency of deals, the lower the height of the deal spike.

5. Cross-promotional effects are asymmetric.
6. Retailers pass less than 100 percent of trade deals through.
7. Display and feature advertising have strong effects on item sales.
8. Advertised promotion can result in increased store traffic.
9. Promotions can effect sales in complementary and substitute categories.
3
Sales Promotion

Empirical generalizations (2)

4
Sales Promotion

Basic concepts (1)

The Baseline sales

… an estimate of sales in absence of specific promotional activity for specific
product and for determined time period.

Incremental sales
… these are sales that are directly attributable to the promotion during the
period.

5
Sales Promotion

Basic concepts (2)
Incremental sales
Baseline sales

Post-promotion deep

Total sales = Baseline sales + Immediate incremental sales

Incremental sales = f (temporary price reduction, displays, features, …)
Baseline sales = f (regular shelf price, advertising stock, distribution,
competitive activity, seasonality, …)
6
Sales Promotion

Effects resulting from sales promotion (1)

1.

Brand switching: purchasing a different brand

2.

Timing acceleration: purchasing earlier.

3.

Quantity acceleration: purchasing more.

4.

Purchase acceleration: general term for timing and quantity acceleration

together.
5.

Stockpiling: having higher stock at hand due to timing- or quantity
acceleration.

6.

Anticipatory responses: deferring the purchase until the anticipated
promotion week.
7
Sales Promotion

Effects resulting from sales promotion (2)

7.

Store switching: purchasing in a different store.

8.

Deal-to-deal purchasing: purchasing only on promotion.

9.

Increased consumption: purchasing more and consumption it faster.

10. Repeat purchasing: trying a brand on promotion and repurchasing it.

11. Category switching: substituting purchases between categories.
12. Complementary effects: buying product from other categories as
complements to the promoted brand.
13. Store-traffic effects: choosing a store because of a sales promotion, and
purchasing other, non-related product in that same store.
8
Sales Promotion

The time frame of promotional effects

1. The immediate effects of promotions are reflected in short-term changes in

sales.
2. The adjustment effects of promotions refer to the transition period between
the short-term response and the resulting equilibrium, which be either

means reversion or a new sales level.
3. The permanent effects of promotions require that a proportion of the event’s
impact is carried forward and sets a new trend.

9
Sales Promotion

Fig. 1: The time frame of promotional effects

10
Sales Promotion

Sales promotion experiments

Time series quasi-experiments
Time series quasi-experimental deign can be diagrammed as follows:
O 1 O 2 O 3 O 4 X5 O 6 O 7 O 8 O 9
The estimation for the promotion effect is:
Op- Opre

11
Sales Promotion

Example

10 20 30 40 50 90
Op- Opre = 90 – 30 = 60

Op- Opre = 90 – 60 = 30

12
Sales Promotion

Sales promotion experiments

Two-group pre-post experiments
The two-group pre-post experiment can be diagrammed as follows:
Promotion group

O1

O2

O3

O4

X

O5

O6

O7

O8

Control group

C1

C2

C3

C4

C

C5

C6

C7

C8

The estimation for the promotion effect is:
(Op – Cp) -(Opre – Cpre)=( Op- Opre)-( Cp- Cpre)
13
Sales Promotion

Example

Pre-promotion
Promotion
group
Control
group

Promotion

Post-promotion

100

105

110

105

170

140

120

110

100

90

95

100

95

120

130

110

100

90

14
Sales Promotion

Regression analysis applied to sales promotion
Data

Experimental vs. nonexperimental
Panel vs. store
Consumer sales vs. warehouse withdraws

Level of aggregation

Temporal
Across stores
Across brand size/style/flavor
Across consumer

Dependent variables

Category sales
Brand sales
Market share

Independent variables

Promotion
Advertising
Distribution
Price
Lags
Interactions
Competition
Other variables (seasonality, weather)

Functional form

Linear
Multiplicative
Attraction
Semilog

15
Sales Promotion

Example: dependent variables

Period

Category sales

Brand sales

1

1000

300

2

1000

300

3

1000

300

4 (promotion)

1200

600

5

850

200

6

1000

300

7

1000

300

8

1000

300

16
Sales Promotion

Example: independent variables

Deal-discount

amount _ off  regular _ price  discounted _ price

deal _ discount _ percentage 

amount _ off
*100
regular _ price

17
Sales Promotion

Example: independent variables

Advertising support
freaquency _ of _ feature (display) 

number _ of _ weeks _ with _ feature (display) _ only
total _ number _ of _ weeks

18
Sales Promotion

Time series analysis applied to Sales promotion

Univariate time series analysis
SALES = f (T, S, C, I)

T – trend
S – seasonality
C – cycle
I - irregularity
Models: additive, multiplicative, mixed
19
Sales Promotion

Time series analysis applied to Sales promotion

20
Sales Promotion

The PROMOTER methodology

The PROMOTER model:

St  Tt * SIt * X t * b t  p t   t 

21
Sales Promotion

The PROMOTER methodology
Data are adjusted for seasonality, trend, and any factors whose effects are
known a priori.
An initial baseline is estimated.
Clearly “contaminated” promotion periods are removed from the data.
“Abnormal” outlier sales periods are identified and weighted to reflect how
much influence they should have in computing the baseline.
A new baseline is computed.
If the new baseline is theoretically unreasonable, corrective action is taken.
Is the new baseline close to the previously calculated baseline?
The baseline is readjusted for seasonality, etc. and these data are
compared to the actual to ascertain the effects of promotion.

22
Sales Promotion

Example

t

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

20

22

18

19

23

20

21

19

41

10

19

20

22

21

23

18

t

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

b+
e

20

22

18

19

23

20

21

19

-

-

19

20

22

21

23

18

20

19,7

20

21,3

22

20,7

20,2

19,7

19,3

19,8

20,3

21

22

20,7

b

We use three periods moving average.

23
Thank you!
Contact:

Atanas Luizov
BFU
louizov@abv.bg

24

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Analyzing the impact of sales promotion

  • 1. Analyzing the impact of Sales promotion Atanas Luizov Атанас Луизов Burgas Free University Business Faculty www.bfu.bg
  • 2. Sales Promotion The importance of evaluation Sales promotion effects measurement is limited in practice. Reasons: - Managers neither have time or have required skills to build models that can measure SP effects. - The software for building marketing models may not be suitable. - Managers may not want to measure SP effects. - Managers may not have access to data of acceptable quality for measurement. - Managers may decide it is too costly to collect data for measurement. 2
  • 3. Sales Promotion Empirical generalizations (1) 1. Temporary price reduction substantially increase sales. 2. Higher market-share brands are less deal elastic. 3. The frequency of deal changes the consumer’s reference price. 4. The greater the frequency of deals, the lower the height of the deal spike. 5. Cross-promotional effects are asymmetric. 6. Retailers pass less than 100 percent of trade deals through. 7. Display and feature advertising have strong effects on item sales. 8. Advertised promotion can result in increased store traffic. 9. Promotions can effect sales in complementary and substitute categories. 3
  • 5. Sales Promotion Basic concepts (1) The Baseline sales … an estimate of sales in absence of specific promotional activity for specific product and for determined time period. Incremental sales … these are sales that are directly attributable to the promotion during the period. 5
  • 6. Sales Promotion Basic concepts (2) Incremental sales Baseline sales Post-promotion deep Total sales = Baseline sales + Immediate incremental sales Incremental sales = f (temporary price reduction, displays, features, …) Baseline sales = f (regular shelf price, advertising stock, distribution, competitive activity, seasonality, …) 6
  • 7. Sales Promotion Effects resulting from sales promotion (1) 1. Brand switching: purchasing a different brand 2. Timing acceleration: purchasing earlier. 3. Quantity acceleration: purchasing more. 4. Purchase acceleration: general term for timing and quantity acceleration together. 5. Stockpiling: having higher stock at hand due to timing- or quantity acceleration. 6. Anticipatory responses: deferring the purchase until the anticipated promotion week. 7
  • 8. Sales Promotion Effects resulting from sales promotion (2) 7. Store switching: purchasing in a different store. 8. Deal-to-deal purchasing: purchasing only on promotion. 9. Increased consumption: purchasing more and consumption it faster. 10. Repeat purchasing: trying a brand on promotion and repurchasing it. 11. Category switching: substituting purchases between categories. 12. Complementary effects: buying product from other categories as complements to the promoted brand. 13. Store-traffic effects: choosing a store because of a sales promotion, and purchasing other, non-related product in that same store. 8
  • 9. Sales Promotion The time frame of promotional effects 1. The immediate effects of promotions are reflected in short-term changes in sales. 2. The adjustment effects of promotions refer to the transition period between the short-term response and the resulting equilibrium, which be either means reversion or a new sales level. 3. The permanent effects of promotions require that a proportion of the event’s impact is carried forward and sets a new trend. 9
  • 10. Sales Promotion Fig. 1: The time frame of promotional effects 10
  • 11. Sales Promotion Sales promotion experiments Time series quasi-experiments Time series quasi-experimental deign can be diagrammed as follows: O 1 O 2 O 3 O 4 X5 O 6 O 7 O 8 O 9 The estimation for the promotion effect is: Op- Opre 11
  • 12. Sales Promotion Example 10 20 30 40 50 90 Op- Opre = 90 – 30 = 60 Op- Opre = 90 – 60 = 30 12
  • 13. Sales Promotion Sales promotion experiments Two-group pre-post experiments The two-group pre-post experiment can be diagrammed as follows: Promotion group O1 O2 O3 O4 X O5 O6 O7 O8 Control group C1 C2 C3 C4 C C5 C6 C7 C8 The estimation for the promotion effect is: (Op – Cp) -(Opre – Cpre)=( Op- Opre)-( Cp- Cpre) 13
  • 15. Sales Promotion Regression analysis applied to sales promotion Data Experimental vs. nonexperimental Panel vs. store Consumer sales vs. warehouse withdraws Level of aggregation Temporal Across stores Across brand size/style/flavor Across consumer Dependent variables Category sales Brand sales Market share Independent variables Promotion Advertising Distribution Price Lags Interactions Competition Other variables (seasonality, weather) Functional form Linear Multiplicative Attraction Semilog 15
  • 16. Sales Promotion Example: dependent variables Period Category sales Brand sales 1 1000 300 2 1000 300 3 1000 300 4 (promotion) 1200 600 5 850 200 6 1000 300 7 1000 300 8 1000 300 16
  • 17. Sales Promotion Example: independent variables Deal-discount amount _ off  regular _ price  discounted _ price deal _ discount _ percentage  amount _ off *100 regular _ price 17
  • 18. Sales Promotion Example: independent variables Advertising support freaquency _ of _ feature (display)  number _ of _ weeks _ with _ feature (display) _ only total _ number _ of _ weeks 18
  • 19. Sales Promotion Time series analysis applied to Sales promotion Univariate time series analysis SALES = f (T, S, C, I) T – trend S – seasonality C – cycle I - irregularity Models: additive, multiplicative, mixed 19
  • 20. Sales Promotion Time series analysis applied to Sales promotion 20
  • 21. Sales Promotion The PROMOTER methodology The PROMOTER model: St  Tt * SIt * X t * b t  p t   t  21
  • 22. Sales Promotion The PROMOTER methodology Data are adjusted for seasonality, trend, and any factors whose effects are known a priori. An initial baseline is estimated. Clearly “contaminated” promotion periods are removed from the data. “Abnormal” outlier sales periods are identified and weighted to reflect how much influence they should have in computing the baseline. A new baseline is computed. If the new baseline is theoretically unreasonable, corrective action is taken. Is the new baseline close to the previously calculated baseline? The baseline is readjusted for seasonality, etc. and these data are compared to the actual to ascertain the effects of promotion. 22