Pelatihan Analisa Kebutuhan Pelatihan

KunjungiSitus: www.hardhismart-consulting.blogspot.comAnalisaKebutuhanPelatihan

KunjungiSitus: www.hardhismart-consulting.blogspot.comTrainer (Widyaiswara) Anda
M. Shobrie Hardhi Wibawa, SE, CPHR, CPTr.
•Alumni Fakultas Ekonomi Universitas Indonesia (UI)
•Pemegang Lisensi Trainer Profesional/Widyaiswara (CPTr)
•Pemegang Lisensi Praktisi Profesional bidang SDM (CPHR)
•Managing Director & HR Consultant dari Hard-Hi Smart Consulting
•Berpengalaman Lebih dari 25 tahun dalam bidang SDM & Pelatihan
•Pengelola Situs www.hardhismart-consulting.blogspot.com
•Pengelola Blog www.blog-alislam.blogspot.com

KunjungiSitus: www.hardhismart-consulting.blogspot.com
Content
1.Tiga Tipe Training Needs Analysis
•Organizational-based Need Analysis
•Job Competency-based Need Analysis
•Person Competency-based Need Analysis
2.Metode dan Tahapan dalam Melakukan:
•Organizational-based Need Analysis
•Job Competency-based Need Analysis
•Person Competency-based Need Analysis

Organizational-based Need Analysis
•Analisa kebutuhan pelatihan yang didasarkan pada kebutuhan strategis perusahaandalam merespon dinamika bisnis masa depan
•Kebutuhan strategis perusahaan dirumuskan dengan mengacu pada dua elemen pokok :
•Corporate Strategy
•Corporate Values

KunjungiSitus: www.hardhismart-consulting.blogspot.comTahapan Organizational-based Need Analysis
Corporate StrategyCorporate ValuesFaktor Kunci Efektivitas dan Keberhasilan Organisasi

Contoh : 7 Faktor Kunci Keberhasilan Perusahaan
1.Planning
2.Communication
3.Teamwork
4.Excellent Service
5.Learning
6.Leadership
7.Development
Faktor Kunci Efektivitas dan Keberhasilan Organisasi

KunjungiSitus: www.hardhismart-consulting.blogspot.comContoh : 7 Faktor Kunci Keberhasilan Perusahaan
1.Planning
2.Communication
3.Teamwork
4.Service
5.Learning Climate
6.Leadership
7.Development7 Faktor ini di-Assessuntuk mengidentifikasi pada faktor apa perusahaan masih mengalami kekurangan yang paling besar, dan karenanya perlu di- prioritaskan pengembangan pelatihannya.

•Job Competencies-based Need Analysis adalah analisa kebutuhan pelatihan yang didasarkan pada profil kompetensi yang dipersyaratkan untuk setiap posisi/jabatan
Job Competencies-basedNeed Analysis

KunjungiSitus: www.hardhismart-consulting.blogspot.comJob Competencies-basedNeed AnalysisIdentifikasi Profil Kebutuhan Kompetensi Tiap JabatanMemilih Modul Training yang Relevan sesuai dengan Kebutuhan Kompetensi

Competency Identification Process
Clarify Organizational Strategy and ContextCompetency Identification Process
•Analyze Work Role and Process
•Gather Data via Behavior Event Interview and Focus Group
•Conduct Benchmark StudyValidate, Refine and Implement

Training Matrix untuk Posisi Manajerial
Position
Competency
Requirements
Competency Description
Relevant Training Modules
Managers
Customer Satisfaction
•Seeks information about the real, underlying needs and expectations of the customer
•Translates customer expectations into action steps
•Proposes actions to meet or exceed customer satisfaction
•Looks for long-term benefits for the customer and initiates action plans
Strategies to Create Customer Satisfaction I (cover all description items)
Problem Solving & Decision Making
•Analyzes and examines data needed to define problems or identify solutions
•Seeks additional information outside of immediate environment to make decisions
•Makes decisions that impact his/her own work
Creative Problem Solving and Decision Making I (cover all description items)
Teamwork
•Takes risks in trusting others by sharing responsibility, getting involvement and cooperation from multiple parties
•Values and respects individual differences and provides opportunities for all to contribute
•Participates in team’s goal setting and problem solving
•Involves others in the process to make them a part of the team and assists other team members in completing their assignments
Building Productive Teamwork I (cover all description items)

Kunjungi Situs : www.hardhismart-consulting.blogspot.com
Training Matrix untuk Tiap Posisi Jabatan
Communication Skills V
Leadership V
Teamwork V
Achievement Orientation V
Customer Focus V
Job Functional Skills V
Communication Skills V
Leadership V
Teamwork V
Achievement Orientation V
Customer Focus V
Strategic Thinking V
Problem Solving & Decision Making V
Job Functional Skills V
Position Managerial Competency
Supervisor
Manager
Productive
Communication
Series
On Becoming
Effective Leader 1
On Becoming
Effective Leader 2
Service Excellence
for Customer
Professional
Seminar Series
Achievement
Motivation Training
Creative Problem
Solving
Strategic
Management
Building Productive
Teamwork
Training Title

Person Competencies-basedNeed Analysis
•Analisa kebutuhan pelatihan yang didasarkan pada gap (kesenjangan) antara level kompetensi yang dipersyaratkan dengan level aktual karyawan(individu)

KunjungiSitus: www.hardhismart-consulting.blogspot.comPerson Competency-based Need AnalysisRequired competency level for certain position
Competency AssessmentCurrent competency level of the employeeTraining and Development Program Competency Gap

Contoh : Competency Requirements untuk Posisi Training Manager
Managerial Competencies
Level Kompetensi yang Dipersyaratkan
Collaboration
4
Problem Solving
4
Leadership
3
Planning and Organizing
3
Functional Competency
Training Need Analysis Skills
4
Training Material Development
4
Training Delivery Skills
4
Training Evaluation Skills
41 –basic2 –intermediate3 –advance4 –expert

Training Skills
Understanding of the learning process principal and ability to analyze training needs, develop training materials and curriculums and deliver training effectively
1/Basic
2/Intermediate
3/Advance
4/Expert
Understands training needs analysis and training requirement analysis process
Identifies training needs based on competency profile and functions in PT. XYZ
Examines current training needs and proposes revisions if any
Develops training curriculum for functions in PT. XYZ
Training Needs Analysis Skills
Collects relevant data/information in developing training materials/modules
Develops training materials/modules along with training instructions and provides technical guidance in design and development
Examines current training materials/modules in order to ensure achievement of training objectives
Revises and provides inputs for improvement towards training materials/modules
Coaches and teaches others in developing training materials/modules
Training Materials/ Modules Development
Identifies various training media and techniques
Understands advantages/ disadvantages when applicable
Differentiates media and techniques training which are suitable for particular audience/ situation/ condition
Examines the media and techniques which are suitable for particular customer, which will results in achievement of objective, high level of comprehension and satisfaction of the audience
Develops creative training media and techniques for different types of training
Actively coaches others (“Training for Trainers”) on training media & techniques

1/Basic
2/Intermediate
3/Advance
4/Expert
Observes characteristics of effective training delivery
Delivers training with supervision
Delivers training independently
Provides logical answers to questions related to the topics being delivered
Coaches others in delivering training and provides constructive feedback and areas for improvement
Identifies strengths and weaknesses of a training session
Monitors how learning is taking place
Determines ways to measure changes in behavior and interprets on bottom- line results
Training Evaluation

Kuesioner Assessment (Penilaian) Kompetensi1 = basic; 2 = intermediate; 3 = advance; 4 = expertFunctional Competencies1234Training Need Analysis SkillsAn ability to conduct a proper training need analysis and create a comprehensive training plan based on the results of need analysisTraining Material DevelopmentAn ability to formulate training objectives and training outline; and then create a complete training material/manual based on the stated objectivesTraining Delivery SkillsAn ability to deliver training programs and create an effective learning process for participantsTraining Evaluation SkillsAn ability to conduct training evaluation to understand the impact of training program on participants' performance; and to formulate improvement recommendation based on the evaluation resultsCompetency Assessment Form

Hasil Asesmen
Collaboration
4
Problem Solving
4
Leadership
3
Planning & Organizing
2
Functional Competencies
3
3
4
Training Evaluation Skills
4
Kuesioner Assessment (Penilaian) Kompetensi

Competency Gap untukPosisiTraining Manager
Level yang Dipersyaratkan
Aktual Level
GAP
Collaboration
4
4
0
Problem Solving
4
4
0
Leadership
4
3
-1
3
2
-1
4
3
-1
4
3
-1
4
4
0

GAP
Collaboration
0
Problem Solving
0
Leadership
-1
-1
-1
-1
0Training and Development Program Competency Gap untukPosisiTraining Manager

KunjungiSitus: www.hardhismart-consulting.blogspot.comTerimakasihUntuk Informasi Lebih Lanjut, Hubungi Kami : HARD-Hi SMART CONSULTINGwww.hardhismart-consulting.blogspot.commerupakan : Konsultan Profesional dan Berpengalaman dalam bidang SDM, Manajemen dan Pelatihan Karyawan. Berdiri sejak Tahun 1998 dan telah banyak menangani berbagai macam Perusahaan baik Nasional (BUMN dan Swasta) maupun Multinasional (PMA).

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