This document outlines the process for conducting a training needs analysis at an organization. It discusses performing an organizational-based needs analysis by examining the company's strategy, values, and key effectiveness factors. Another approach is a job competency-based analysis, which identifies the required competencies for each role and assesses employees' current levels to determine gaps. The document provides examples of competency matrices and assessment questionnaires used in this process. The overall goal is to prioritize training programs that will address the largest deficiencies and improve organizational performance.

1. Training Need Analysis

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3. Tahapan dalam Org-based Need Analysis Corporate Strategy Corporate Values Faktor Kunci Efektivitas dan Keberhasilan Organisasi

4. Contoh : 7 Faktor Kunci Keberhasilan Perusahaan Planning Communication Team work Excellent Service Learning Leadership Development Faktor Kunci Efektivitas dan Keberhasilan Organisasi

5. Contoh : 7 Faktor Kunci Keberhasilan Perusahaan Planning Communication Team work Service Learning Climate Leadership Development 7 Faktor ini di-ases untuk mengidentifikasi pada faktor apa perusahaan masih mengalami kekurangan yang paling besar, dan karenanya perlu di-prioritaskan pengembangan pelatihannya.

6. Job Competencies-based Need Analysis Identifikasi Profil Kebutuhan Kompetensi Tiap Jabatan Memilih Modul Training yang Relevan sesuai dengan Kebutuhan Kompetensi

7. Training Matriks untuk Posisi Manajer Building Productive Teamwork I (cover all description items) Takes risks in trusting others by sharing responsibility, getting involvement and cooperation from multiple parties Values and respects individual differences and provides opportunities for all to contribute Participates in team’s goal setting and problem solving Involves others in the process to make them a part of the team and assists other team members in completing their assignments Teamwork Creative Problem Solving and Decision Making I (cover all description items) Analyzes and examines data needed to define problems or identify solutions Seeks additional information outside of immediate environment to make decisions Makes decisions that impact his/her own work Problem Solving & Decision Making Strategies to Create Customer Satisfaction I (cover all description items) Seeks information about the real, underlying needs and expectations of the customer Translates customer expectations into action steps Proposes actions to meet or exceed customer satisfaction Looks for long-term benefits for the customer and initiates action plans Customer Satisfaction Managers Relevant Training Modules Competency Description Competency Requirements Position

8. Training Matriks untuk Tiap Posisi Training Title

9. Person Competency-based Need Analysis Required competency level for certain position Competency Assessment Current competency level of the employee Training and Development Program Competency Gap

10. Contoh : Competency Requirements untuk Training Manager 1 – basic 2 – intermediate 3 – advance 4 – expert 4 Training Evaluation Skills 4 Training Delivery Skills 4 Training Material Development 4 Training Need Analysis Skills Functional Competency 3 Planning and Organizing 3 Leadership 4 Problem Solving 4 Collaboration Level Kompetensi yang Dipersyaratkan Managerial Competencies

11. Kuesioner Asesmen Kompetensi

12. Kuesioner Asesmen Kompetensi 4 Training Evaluation Skills 4 Training Delivery Skills 3 Training Material Development 3 Training Need Analysis Skills Functional Competencies 2 Planning & Organizing 3 Leadership 4 Problem Solving 4 Collaboration Hasil Asesmen Managerial Competencies

13. Competency Gap for Training Manager Training and Development Program 0 Training Delivery Skills - 1 Training Material Development - 1 Training Need Analysis Skills Functional Competency - 1 Planning & Organizing - 1 Leadership 0 Problem Solving 0 Collaboration GAP Managerial Competencies

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