This document discusses performance appraisal and training processes. It defines performance appraisal as evaluating an employee's performance against factors like job knowledge and skills to determine if they are meeting expectations. Performance appraisal has administrative purposes like promotions and developmental purposes like identifying training needs. An effective performance appraisal process contributes to an organization's competitive advantage. The document also outlines the phases and steps in training processes, including assessing training needs, designing the training, implementing it, and evaluating the results. It describes different training methods and their uses.