This document discusses measuring team predictability and productivity through metrics. It provides sample data on units committed versus delivered over multiple sprints and asks the reader to calculate the predictability percentage. It emphasizes that metrics should be used to identify trends, improve performance over time, and inform decision making through a continuous learning process. A set of exercises asks readers to match metrics like burn down charts and velocity to their definitions, and vote on whether scenarios describe good or bad teams based on their metric results. The overall message is that metrics, when measured correctly, can help teams understand and enhance their performance.
Are you data-driven or addicted to data?Tony Clement
Are you addicted to data? Here's a self diagnosis to see if you're on the path to bad data habits, and some counter measures to put into action if you are.
When and how to use statistics in a UX worldNiki Lin
Setting up a correct plan with statistics can be hard for a number of reasons. This presentation is a primer about good use of statistics and setting up a correct plan for using statistics in a UX environment.
3 keys for managing emotional conversationsgranthony
A job aid for managers and individual team members on the 3 steps to managing emotional or uncomfortable conversations. Great tool for customer service professionals.
Are you data-driven or addicted to data?Tony Clement
Are you addicted to data? Here's a self diagnosis to see if you're on the path to bad data habits, and some counter measures to put into action if you are.
When and how to use statistics in a UX worldNiki Lin
Setting up a correct plan with statistics can be hard for a number of reasons. This presentation is a primer about good use of statistics and setting up a correct plan for using statistics in a UX environment.
3 keys for managing emotional conversationsgranthony
A job aid for managers and individual team members on the 3 steps to managing emotional or uncomfortable conversations. Great tool for customer service professionals.
Sometimes it’s hard to know what statistics are worthy of trust. But we shouldn’t count out stats altogether … instead, we should learn to look behind them.
E-mail Marketing 3.0 is coming: Are you ready?Alchemy Worx
E-mail Marketing 1.0 was batch and blast. E-mail Marketing 2.0 – where we are now – is all about utilising Big Data to segment and target campaigns and use triggered e-mails based on subscriber behaviour. So what’s the next step for e-mail marketing? In his presentation, Dela talks about E-mail Marketing 3.0 and shows how smart marketers have started to move beyond purely reactive campaigns to a more proactive approach where e-mail is also used to create demand for your products and services. Find out how to leverage the power of e-mail within your own programme to make your subscribers more likely to pick your products and services than your competitors.
Suzanne Macaulay, Deputy Director, Pioneer Library System, Canandaigua, NY (Populations served: 330-10,000)
Big Talk From Small Libraries 2021
February 26, 2021
http://nlcblogs.nebraska.gov/bigtalk
In this webinar, I’ll show you how to choose the right metrics to measure your team’s effectiveness and encourage the right behaviors. Then, I’ll explain how metric-driven coaching can help teams understand their process and highlight areas for improvement.
Watch the webinar here: http://leankit.com/blog/2016/03/metric-driven-coaching/
NLP offers techniques and strategies can be applied across a wide range of applications, allowing you to increase your effectiveness in any area you choose.
When you come to our trainings, you will get maximum assistance and support, helping you to apply NLP within your chosen field and in a way that will enable you to meet your outcomes.
Being productive and managing yourself in 2011 takes new skills and a new approach. There is so much information and so many demands on our time that traditional time management skills will not work anymore
How agile are we? Are we getting more agile? What are the growth opportunities? This session discusses assessment approaches and tools. Like medicine, when used incorrectly assessments can be toxic. Explore the merits, potential uses, and possible downsides of each approach.
Sometimes it’s hard to know what statistics are worthy of trust. But we shouldn’t count out stats altogether … instead, we should learn to look behind them.
E-mail Marketing 3.0 is coming: Are you ready?Alchemy Worx
E-mail Marketing 1.0 was batch and blast. E-mail Marketing 2.0 – where we are now – is all about utilising Big Data to segment and target campaigns and use triggered e-mails based on subscriber behaviour. So what’s the next step for e-mail marketing? In his presentation, Dela talks about E-mail Marketing 3.0 and shows how smart marketers have started to move beyond purely reactive campaigns to a more proactive approach where e-mail is also used to create demand for your products and services. Find out how to leverage the power of e-mail within your own programme to make your subscribers more likely to pick your products and services than your competitors.
Suzanne Macaulay, Deputy Director, Pioneer Library System, Canandaigua, NY (Populations served: 330-10,000)
Big Talk From Small Libraries 2021
February 26, 2021
http://nlcblogs.nebraska.gov/bigtalk
In this webinar, I’ll show you how to choose the right metrics to measure your team’s effectiveness and encourage the right behaviors. Then, I’ll explain how metric-driven coaching can help teams understand their process and highlight areas for improvement.
Watch the webinar here: http://leankit.com/blog/2016/03/metric-driven-coaching/
NLP offers techniques and strategies can be applied across a wide range of applications, allowing you to increase your effectiveness in any area you choose.
When you come to our trainings, you will get maximum assistance and support, helping you to apply NLP within your chosen field and in a way that will enable you to meet your outcomes.
Being productive and managing yourself in 2011 takes new skills and a new approach. There is so much information and so many demands on our time that traditional time management skills will not work anymore
How agile are we? Are we getting more agile? What are the growth opportunities? This session discusses assessment approaches and tools. Like medicine, when used incorrectly assessments can be toxic. Explore the merits, potential uses, and possible downsides of each approach.
I delivered this presentation when I was studying Software Engineering at UTS(Autumn 2010). I was the Project Manager of a team of 20 Software Engineering students and we were developing a Robotic Waste Treament System.
Presentation for the Ottawa Mobile & Social Media Apps group entitled "Working with Cross-Functional Teams", focused on communication, Agile project management - while creating happy teams and great products.
How do IT service desks bets metrics and reporting as an investment into learning more about them selves, and then making the changes they need to provide even greater services?
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How to Measure What Matters:
What is a KPI and what makes a good one?
Who should be involved in data driven decision making in your business?
What tools do you need to start being data-driven?
What should you measure?
Next Steps & Best Practices
This presentation highlights 4 principles that HR must follow to drive decision making with data.
Paradoxically, with tech tools thriving in HR today, there is more noise than ever.
In order to gain the most from your data and derive meaningful insights, it is important to take a step back. These 4 principles will help you start thinking about data to help you map out where and why you need it, how to structure and manage it, and what to do with it.
Goal setting for the new year and Sales Planning for a great sales year. It includes many cartoons from Gapingvoid; quotes from Zig Ziglar; and many different theories on Goals Setting. There is no right or wrong; just do it.
Are you looking for ways to increase the collaboration, cohesiveness, and engagement of your student senate? Do you feel overwhelmed in your senate role or burned out? Do you feel your work is unappreciated? Is someone on your team a micro-manager who you find difficult to work with? If you answered yes to any of these questions, this session is for you. It will provide groundwork for developing a dynamic team, focusing on principles of Strengths Based Leadership and Languages of Appreciation in the Workplace.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
This presentation, created by Syed Faiz ul Hassan, explores the profound influence of media on public perception and behavior. It delves into the evolution of media from oral traditions to modern digital and social media platforms. Key topics include the role of media in information propagation, socialization, crisis awareness, globalization, and education. The presentation also examines media influence through agenda setting, propaganda, and manipulative techniques used by advertisers and marketers. Furthermore, it highlights the impact of surveillance enabled by media technologies on personal behavior and preferences. Through this comprehensive overview, the presentation aims to shed light on how media shapes collective consciousness and public opinion.
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
2. LET’S HAVE A QUICK CHAT
In measuring a team’s predictability, here is some
data sprint over sprint:
Units Committed Units Delivered % Predictable
50
50
50
?
50
40
60
?
100%
80%
80% or 120% ?
?
4. I’VE HEARD THIS BEFORE
“You can’t fix what you can’t measure”
“People fear what they don’t understand”
“You’re being judged no matter what. So be who
you want to be.”
7. WHO’S LOOKING AT THIS?
What do we want to measure?
What will it tell us?
Who will consume it?
How will they use it?
Does the metric incent the right behavior?
REMEMBER: 1 data point does not tell the entire
story!
8. EXERCISE #1
Word pairing
Take the worksheet provided and pair the metric
with the description of each
Discuss at your table
13. EXERCISE #2
Good Team / Bad Team?
By use of thumbs up/thumbs down, vote whether
the scenario is a good team or a bad team
14. EXERCISE #2 – SCENARIO 1
Good Team / Bad Team?
Team A has delivered 30 units of work consistently
for 10 sprints in a row.
Team has done 10 sprints
Team dynamic is constantly changing
15. EXERCISE #2 – SCENARIO 2
Good Team / Bad Team?
Team B has an average velocity measure of 75
story points
Trend is 100, then 50, then 100, then 50
Last 4 sprints are 76, 72, 78, 74
16. EXERCISE #2 – SCENARIO 3
Good Team / Bad Team?
Team C has a predictability measure of 50%
They’ve done 2 sprints
They have been together for 10 sprints
17. METRICS ARE YOUR
FRIENDS
Measure to learn and improve
Measure the right stuff with the right intention
Avoid vanity metrics
If you don’t like what you see, make decisions to
change
Editor's Notes
Discuss the meaning of “what are you measuring”
Here we are measuring predictability
Points out a couple of things (possibly):
(a single data point doesn’t tell the story) Worried that 80% is viewed poorly when in fact we delivered more than we promised
(FEAR drives this conversation) worried of how it is perceived
Measure so we can make adjustments and measure again
Did we get the outcome expected?
Can we make an adjustment that will potentially give us the desired affect?
If the data we collect does not help us make decisions, then why measure?
Trends – what does this trend depict?
Help Improve – based on these trends, what changes do we need to make?
Build/Measure/Learn – turn ideas into product, measure how customers respond, learn whether to pivot or persevere
Difference b/w vanity metrics and actionable data is VALUE
Help us make decisions/adjustments
Common vanity metrics
Page views
New members
Total members
Facebook friends
Only 10 sprints – they are consistent, no improvements, no decline
Dynamic changes – surprised it is consistent