The document discusses building trust within teams. It notes that high-performing teams depend on mutual respect and trust between members. There are four key elements to building trust: honesty, openness, consistency, and respect. A lack of trust can negatively impact communication, delegation, empowerment, productivity, and results. Research shows that high-trust companies outperform low-trust companies by nearly 300% due to a "hidden tax" on interactions when trust is low. The document suggests identifying "anti-patterns" that undermine trust and countering them with "boost patterns" to create a trusting environment within teams and organizations.