Sharing the presentation slides from a short workshop I ran in April 2017, on why Design Thinking is becoming a much-needed capability in the change manager's toolkit. This event was kindly sponsored by Allegra Consulting.
I have since created an online course (masterclass) on this topic - check it out:
https://change-hacks.teachable.com/
Sharing the presentation slides from a short workshop I ran in April 2017, on why Design Thinking is becoming a much-needed capability in the change manager's toolkit. This event was kindly sponsored by Allegra Consulting.
I have since created an online course (masterclass) on this topic - check it out:
https://change-hacks.teachable.com/
Presented to IIBA professional development day on Oct 26, 2017.
Take responsibility for gathering feedback and improving, fopr without t you will be a victim to the future.
People can work together while living in different realities because everyone interprets the world in their own way. Assumptions, misunderstandings, information gaps, behavioural habits, biases – these often sit under the radar, affecting performance, motivation, and delivery. We call it ‘The Fog’, and it makes progress difficult, frustrating, and slow.
This session is all about team alignment for effective delivery.
Timothy Gallwey’s acclaimed The Inner Game teaches four parts to the learning process:
awareness of what is
focus of attention
own choice (regarding own decisions)
trust in self and team.
This transfers to the letter when it comes to developing the Agile Mindset and I specialize in helping teams with the first step. In this session, you'll learn about the research behind team alignment, you'll find out a structured team alignment process works, and you'll see results through a case study with Samsung.
We will workshop a few areas around 'perception differences' and I also offer a free Take the Team Test online tool to assess your team's behavioral and cognitive alignment. Anyone attending this session is invited to take the test in advance and share your experiences of it in this interactive session.
More details:
https://confengine.com/agile-india-2019/proposal/8017/take-the-team-test-and-clear-the-fog
Conference link: https://2019.agileindia.org
Kyiv Project Management Day 2017 Spring
-------------------------
Анна Мамаєва «Retrospective: Total Recall»
-------------------------
Сайт конференції: http://pmday.org/
Спільнота в мережі Linkedin: http://bit.ly/PMDayLin
Спільнота в мережі facebook: http://bit.ly/PMDayKyivFB
Twitter конференції: https://twitter.com/LvivPMDay
Anti-Patterns are like patterns, only more informative. With anti-patterns you will first see what patterns reoccur in "bad" retrospectives and then you will see how to avoid, or remedy, the situation.
Based on her experience with facilitating retrospectives, join Aino for an entertaining and informative presentation on the anti-patterns she has seen and how to overcome the problems. We also encourage the audience to chip-in with their experiences or questions along the way.
More details:
https://confengine.com/agile-india-2019/proposal/8342/retrospective-anti-patterns
Conference link: https://2019.agileindia.org
A company is an organism. It lives and grows. Introducing new strategy into the organism can rejuvenate and strengthen the entire system. It can also choke the system at different points, preventing the organism from thriving. This presentation will help you understand how to avoid and overcome the 7 choke points of strategy implementation.
Presented by Jess Orr in a webinar hosted by KaiNexus on 2/8/18.
In this webinar, you will learn:
Why and when to use the A3 / TBP problem-solving tool
Overview of the 8 components of an A3
Example of how to build an actual A3 using an everyday example
Recommended resources for further learning
Mental Health in the Workplace - The Atlassian WayAtlassian
Mental health is an aspect of diversity often labeled "taboo" in the workplace. In this session, Tyler Smith, Atlassian Workplace Productivity Analyst, will discuss about how Atlassian deals with this tricky – and often extremely sensitive – topic with the love, care, and attention that it needs. Come hear how Atlassian has helped him to both cope and thrive in the workplace, despite the daily challenges he faces. Tyler has openly shared his experience with fellow employees on our internal Confluence blog, and is excited to be able to share his journey more broadly. Whether you have struggled with mental health issues first-hand, or just want to know how you can help support those who do, this talk is one you won't want to miss.
Presented by Jess Orr
We will cover topics including:
A3 Thinking: A Quick Refresher
When to Use an A3 vs. Other Tools
How to Engage Others in the Process
Change Management 101
The Hardest Part: Sustaining the Gains
Hosted by KaiNexus
About the Presenter:
Jess Orr
Jess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.
In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.
Avoiding Common Pitfalls in the DMAIC MethodologyKaiNexus
View recording: https://info.kainexus.com/improvement-disciplines/six-sigma/dmaic/common-pitfalls-in-the-dmaic/webinar/signup
How to Avoid Common Pitfalls in the DMAIC Methodology
August 11 from 1:00 - 2:00 pm EDT
Presented by Simon De Castro, MS
In this webinar, you will:
Understand common pitfalls that can happen in the implementation of a DMAIC project
Listen to examples of some of these mistakes
Learn about what to do to avoid these problems
Simon De Castro is a Lean Six Sigma Black Belt with Texas Health Resources. He is also certified as a coach and as a Change Management Practitioner.
He has more than 25 years of experience, 17 of them working in Lean Six Sigma managerial roles in companies like Sara Lee, Johnson & Johnson, and since 2017, at Texas Health Resources, where he has worked on the design, implementation, and maintenance of KaiNexus.
In his continuous improvement journey, Simon has accumulated a great deal of experience in the design and delivery of Lean Six Sigma content and has coached more than 300 yellow and green belt projects to successful completion.
Solutions for Sustaining an Improvement ProgramKaiNexus
Presented by Chris Burnham
In this webinar you will learn:
How to navigate the different roles you will have to play as a Continuous Improvement Leader
About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader
Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs
About the Presenter:
Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis.
Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization.
Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.
The Science Behind Resistance to Change: What the Research Says & How it Can...KaiNexus
Presented by Mark Jaben, MD
In this webinar, you will learn:
How people form opinions about the validity of continuous improvement
Then neuroscience behind why it's so hard to change minds
Why simply getting "buy-in" doesn't always work
What you need to do to sway opinions, increase engagement, and spread improvement
Presented to IIBA professional development day on Oct 26, 2017.
Take responsibility for gathering feedback and improving, fopr without t you will be a victim to the future.
People can work together while living in different realities because everyone interprets the world in their own way. Assumptions, misunderstandings, information gaps, behavioural habits, biases – these often sit under the radar, affecting performance, motivation, and delivery. We call it ‘The Fog’, and it makes progress difficult, frustrating, and slow.
This session is all about team alignment for effective delivery.
Timothy Gallwey’s acclaimed The Inner Game teaches four parts to the learning process:
awareness of what is
focus of attention
own choice (regarding own decisions)
trust in self and team.
This transfers to the letter when it comes to developing the Agile Mindset and I specialize in helping teams with the first step. In this session, you'll learn about the research behind team alignment, you'll find out a structured team alignment process works, and you'll see results through a case study with Samsung.
We will workshop a few areas around 'perception differences' and I also offer a free Take the Team Test online tool to assess your team's behavioral and cognitive alignment. Anyone attending this session is invited to take the test in advance and share your experiences of it in this interactive session.
More details:
https://confengine.com/agile-india-2019/proposal/8017/take-the-team-test-and-clear-the-fog
Conference link: https://2019.agileindia.org
Kyiv Project Management Day 2017 Spring
-------------------------
Анна Мамаєва «Retrospective: Total Recall»
-------------------------
Сайт конференції: http://pmday.org/
Спільнота в мережі Linkedin: http://bit.ly/PMDayLin
Спільнота в мережі facebook: http://bit.ly/PMDayKyivFB
Twitter конференції: https://twitter.com/LvivPMDay
Anti-Patterns are like patterns, only more informative. With anti-patterns you will first see what patterns reoccur in "bad" retrospectives and then you will see how to avoid, or remedy, the situation.
Based on her experience with facilitating retrospectives, join Aino for an entertaining and informative presentation on the anti-patterns she has seen and how to overcome the problems. We also encourage the audience to chip-in with their experiences or questions along the way.
More details:
https://confengine.com/agile-india-2019/proposal/8342/retrospective-anti-patterns
Conference link: https://2019.agileindia.org
A company is an organism. It lives and grows. Introducing new strategy into the organism can rejuvenate and strengthen the entire system. It can also choke the system at different points, preventing the organism from thriving. This presentation will help you understand how to avoid and overcome the 7 choke points of strategy implementation.
Presented by Jess Orr in a webinar hosted by KaiNexus on 2/8/18.
In this webinar, you will learn:
Why and when to use the A3 / TBP problem-solving tool
Overview of the 8 components of an A3
Example of how to build an actual A3 using an everyday example
Recommended resources for further learning
Mental Health in the Workplace - The Atlassian WayAtlassian
Mental health is an aspect of diversity often labeled "taboo" in the workplace. In this session, Tyler Smith, Atlassian Workplace Productivity Analyst, will discuss about how Atlassian deals with this tricky – and often extremely sensitive – topic with the love, care, and attention that it needs. Come hear how Atlassian has helped him to both cope and thrive in the workplace, despite the daily challenges he faces. Tyler has openly shared his experience with fellow employees on our internal Confluence blog, and is excited to be able to share his journey more broadly. Whether you have struggled with mental health issues first-hand, or just want to know how you can help support those who do, this talk is one you won't want to miss.
Presented by Jess Orr
We will cover topics including:
A3 Thinking: A Quick Refresher
When to Use an A3 vs. Other Tools
How to Engage Others in the Process
Change Management 101
The Hardest Part: Sustaining the Gains
Hosted by KaiNexus
About the Presenter:
Jess Orr
Jess is a continuous improvement thinker and practitioner with 10+ years experience in a variety of industries, including automotive at Toyota. She holds a bachelor's degree in mechanical engineering from Virginia Tech and two Six Sigma Black Belt certifications.
In her current role, Jess applies her passion for people and processes to empower her fellow employees to make impactful and sustainable improvements. You can connect with her on LinkedIn. Her website and blog can be found at www.yokotenlearning.com.
Avoiding Common Pitfalls in the DMAIC MethodologyKaiNexus
View recording: https://info.kainexus.com/improvement-disciplines/six-sigma/dmaic/common-pitfalls-in-the-dmaic/webinar/signup
How to Avoid Common Pitfalls in the DMAIC Methodology
August 11 from 1:00 - 2:00 pm EDT
Presented by Simon De Castro, MS
In this webinar, you will:
Understand common pitfalls that can happen in the implementation of a DMAIC project
Listen to examples of some of these mistakes
Learn about what to do to avoid these problems
Simon De Castro is a Lean Six Sigma Black Belt with Texas Health Resources. He is also certified as a coach and as a Change Management Practitioner.
He has more than 25 years of experience, 17 of them working in Lean Six Sigma managerial roles in companies like Sara Lee, Johnson & Johnson, and since 2017, at Texas Health Resources, where he has worked on the design, implementation, and maintenance of KaiNexus.
In his continuous improvement journey, Simon has accumulated a great deal of experience in the design and delivery of Lean Six Sigma content and has coached more than 300 yellow and green belt projects to successful completion.
Solutions for Sustaining an Improvement ProgramKaiNexus
Presented by Chris Burnham
In this webinar you will learn:
How to navigate the different roles you will have to play as a Continuous Improvement Leader
About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader
Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs
About the Presenter:
Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis.
Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization.
Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.
The Science Behind Resistance to Change: What the Research Says & How it Can...KaiNexus
Presented by Mark Jaben, MD
In this webinar, you will learn:
How people form opinions about the validity of continuous improvement
Then neuroscience behind why it's so hard to change minds
Why simply getting "buy-in" doesn't always work
What you need to do to sway opinions, increase engagement, and spread improvement
Leadership , the key to unlocking high performance in safety critical indust...Wendy Anyster
Elements that contribute to the development of a strong safety culture;
The impact of various leadership styles on organisational behaviour;
Strategies to unlock organisation-wide behavioural shifts & change;
Behavioural tools & practices that work.
In a worldwide survey managers admit that “People” are the toughest to handle and people-related problems are on the top of the agenda.
People-related problems – poor communication skills, employees lack motivation, conflicts between team members, overcoming employees’ resistance to organizational changes etc.
Developing Employee & Organizational Performance June 2010Patrick Hartling
This is a presentation I delivered to the AMA Professional Day seminar in June 2010. Critical themes include Performance Assessment and Effective Coaching Strategies.
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
Sharpen existing tools or get a new toolbox? Contemporary cluster initiatives...Orkestra
UIIN Conference, Madrid, 27-29 May 2024
James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
This presentation, created by Syed Faiz ul Hassan, explores the profound influence of media on public perception and behavior. It delves into the evolution of media from oral traditions to modern digital and social media platforms. Key topics include the role of media in information propagation, socialization, crisis awareness, globalization, and education. The presentation also examines media influence through agenda setting, propaganda, and manipulative techniques used by advertisers and marketers. Furthermore, it highlights the impact of surveillance enabled by media technologies on personal behavior and preferences. Through this comprehensive overview, the presentation aims to shed light on how media shapes collective consciousness and public opinion.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
2. PREDICT-AND-PLAN
VS
SENSE-AND-RESPOND
Predict-and-Plan
Future is predictable
Events and outcomes are by
their nature STABLE
We are capable of seeing or
anticipating all relevant
situations ahead of time
Cause and effect are stable
and linear
Sense-and-Respond
We cannot predict the future
Things will change
We don’t have all the answers
ahead of time
Cause and effect may not be
easily observable
Agile Coaching Institute – The Agile Leader
3. Managing for Results
Plans created and executed
People tasked with work
Status meeting is created
Responsibility for coordination held by management, rather
than people doing the work
Focus on:
Milestones, deliverables and “hitting the date”
Agile Coaching Institute – The Agile Leader
4. Designing Environments that Create Results
Help workers see where organization is going
Vision and Goal
Empowering and enabling to leverage skills
Catalyzing
5. Managing for Results
(“Directive”)
Designing Environments
(“Catalyzing”)
Tell
Direct
Control
‘Incent’
Conditions
Structures
Practices
Roles
Environments
Vocabularies
7. The “I” Perspective
How people think and make sense of the world
See an individual’s values, their mindset and way of thinking
about any given topic
Coach-Leader Role:
Coach others in development as leaders
Developing yourself as a leader
Clarifying vision and purpose for leading organization
8. The “IT” Perspective
Perspective from which we observe an individual’s behavior
Practices and skills
Competence in technical practices, product development,
collaboration, communication and work relationships
Process-Leader Role:
Establishing expectations
Establishing metrics to help organization and people improve
Introducing new competencies, practices and vocabularies
9. The “WE” Perspective
View of shared values, beliefs, habits and assumptions
Determine how people should act in groups
What can be said without censure
Important to us as a culture
What isn’t important
What it means to be part of this team
Alignment around common purpose and vision
Collective flexibility as we sense-and-respond to change
Facilitative-Leader Role:
Orienting others around a shared vision
Socializing Agile
Identifying and engaging catalysts for culture change
10. The “ITS” Perspective
Flexibility of structures, processes, systems and routines
Governance systems
How we work and coordinate activities
Systems-Leader Role:
Understand challenges and barriers teams run into
(environment/organization)
Empower and enable others to help alleviate blocks that impede
organizational flow
Shift processes to operate under pull model rather than push
model
11. It takes practice
As an Agile Leader you can expect to see positive results early
on
Can view organization situations through any window
The Agile Leader will discern with window and which role
Great need for Agile leadership through any Agile
transformation
The Agile Leader
Editor's Notes
Predict and Plan – Actions
*Assumptions…we assume we can
*plan most big things ahead of time
*most decisions ahead of time
*break down large initiatives into smaller pieces that fall into separate org responsibility areas (silos)
*create organizational and management systems, processes, and structures to enable these assumptions and activities
Sense and Respond
*plan and strategize as they go
*set things up to increase learning and then adjust based on learnings
*make decisions quickly with limited info
*make things visible and transparent
*know how to give and receive useful feedback
*have a high degree of flexibility on how they structure, organize, coordinate and execute work
Respond with purpose and mission… not an order taker… do this without direction
Managing for Results is basically “implementing Predict-and-Plan”
Designing Environments is Helping people see where they are going (i.e., vision) and empowering them to obtain that end goal
Note: doesn’t mean a leader ignore managing for results but it is not our go to position
Jurgen Appelo – Don’t Create Motivational Debt: “
“You, go sit over there! You there, go finish this project!” vs. “What can I do to help you do your best work?”
ASKING vs. TELLING
Designing environments to create results
The Focus is on teams and environments
Leadership & Engagement:
* grow your team’s capacity to grow, handle greater complexity
* actively grow yourself as a leader
Competencies & Products
* Establishing expectations
* Establishing metrics to understand how successful you are
* Introducing new competencies, practices and vocabularies to help teams improve and succeed (give them the tools/training they need)
Organizational Culture & Shared Vision
* Orienting others around a shared vision
* Socialization agile (CoP, coaching, readings, etc)
* Identifying and engaging catalysts for cultural change (the Edge) – Draw the edge
Organizational Architecture and Environment
* Lean out our “system”… by listening to the people that are in it day to day
* Setup an environment that allows teams to try new things to increase workflow, value flow, etc
* Align other org functions so that they become more of a pull model than a push – empowering to question status quo, is this necessary, who needs it, what for?
As we know, a leader can play many roles. The Agile Compass distills the roles A leader NEEDS TO BE ABLE TO navigate seamlessly from window to window (May be easier said than done? Takes recognition and practice?)
Greatest obstacle – favor one window and see all scenarios from a single window