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ADVERTISING AND SALES PROMOTION
Presentation by: Jaisha K J
ADVERTISING
• It is the action of calling public attention
to something, especially by paid
announcement.
DEFINITION:
“Advertising is attempting to influence the
buying behaviour of customers or clients by
providing a persuasive selling message about
the products or services.”
GOAL OF ADVERTISING
• In business, the goal of advertising is
to attract new customers
by defining the target market and
reaching out to them
with an effective ad campaign
ADVERTISING
NEW
CUSTOMERS
IMMEDIATE
SALES
CHANGE
ATTITUDE
IMPROVE
IMAGE
FUTURE
SALES
TARGET MARKET
Target market – a particular
group of consumers at which
a product or service is aimed.
How to define a target market?
• Defining the target market involves building a demographic profile of the prospective
customer by taking into account criteria such as age, gender, marital status, lifestyles,
shopping habits, etc.,
• Check out the level of competition for the product or service with the target audience
as there is a need to compete on price or service.
OBJECTIVES OF ADVERTISING
• To promote a single product or service
• To make an immediate sale
• To effect immediate buying action
• To inform about new products availability or features
• To stimulate sales amongst present, former and future consumers.
(decision regarding media-eg T.V rather than print)
• To retain the loyalty of present and former consumers
(assure buyers-best purchase -> building loyalty to brand or firm)
• To project an image
(promote overall image of respect and trust for an organization)
IMPORTANCE OF ADVERTISING
1. Crucial for a launch or announcement
2. Promotes goods, services, ideas and events
3. Helps in increasing the sales
4. Maximizing the profit of an advertiser
5. Creates consumer awareness
6. Educates the society
7. Demands creativity
7. Marketing mix element
8. Target oriented
9. Use persuasion for results
10.Demands monitoring of demand and supply
11.Builds brand’s image
12.Generate employment
IMPORTANCE OF ADVERTISING
CLASSIFICATION OF ADVERTISING
1. Product Advertising
2. Institutional Advertising
3. Primary demand Advertising
4. Selective or Competitive Advertising
5. Comparative Advertising
6. Co-operative Advertising
7. Commercial Advertising
8. Non-Commercial Advertising
9. Direct action Advertising
1.Product Advertising
• When the company tries to sell its product or
services through advertising it is referred to as
product advertising.
• The general objective is to increase brand
awareness or to demonstrate the differences
between product and competing products in order
to sell them.
• Dettol, Horlicks
2.Institutional Advertising
• These advertisements are not always
directed to consumers.
• Instead, it is aimed at many of the
various types of public (shareholders,
creditors, etc.).
• It is not product oriented but is
rather designed to enhance the image
of the company.
• McDonald’s, CocoCola
3.Primary demand Advertising
• It is intended to stimulate primary demand for a new
product or product category.
• It is heavily utilised during the introduction stages of
the life cycle of the product.
• Apple introduced its Newton MessagePad
(Personal data assistant)
• To educate the market about a product category which
is expensive
4.Selective or Competitive Advertising
• Competitive advertising is an effort by a
company to create a contrast between its
product and the same or similar product
offerings by competitors.
• The goal of advertising is to increase the
demand for a specific product or service.
• This approach does offer a way to directly
state how your brand is better.
• CocoCola vs Pepsi , Apple vs Samsung
5.Comparative Advertising
• A marketing strategy in which a
company shows how its product or
service is superior to that of its
competitors by comparing the
benefits and costs within the
advertisement itself.
• A comparative advertising campaign
may involve printing a side-by-side
comparison of the features of a
company's products next to those of
its competitor.
6.Co-operative Advertising
• Cooperative advertising offers
small businesses the ability to
reach a wider audience through
partnerships with other
businesses.
• When manufactures, wholesalers
and retailers jointly sponsor and
share the expenditure on
advertising, it takes the form of
co-operative advertising.
• Such advertising carry the names
of all the parties involved.
A promotional coupon that gives you free coke
on purchase of food items worth Rs. 150 or
above at McDonalds.
7. Commercial Advertising
• It is also termed as business advertising.
• As the name suggests such advertising is
solely meant for effective increase in sales.
• It allows business to build its customer base
by taking the message directly to
consumers.
• It allows you to control that message,
whether you intend to inform the public
about your company’s existence, educate
consumers about your offerings, build your
brand identity or demonstrate where your
competitors fail to make the grade.
8. Non-Commercial Advertising
• Non-commercial advertisements are
sponsored by a charitable institution,
political organization etc.
• The main purpose of these ads is to
create awareness, raise funds, and
change consumer behavior.
• It tries to motivate consumers to take a
stand on an issue they felt neutral about
initially, or may be to persuade them to
change positions.
• Unlike commercial advertising the idea
is not to sell something to a consumer,
but to share information and educate
consumers or to promote a social idea.
9.Direct action Advertising
• Advertising that stresses
and persuades immediate
buying of the product is
known as direct action
advertising.
• Direct mail advertising is
capable of achieving
immediate action to a
large extent.
TYPES OF ADVERTISING
1. Television Advertising
2. Radio Advertising
3. Print Advertising
4. Online Advertising
5. Billboard Advertising
6. In-store Advertising
7. Endorsements
1.Television Advertising
• TV advertising is a popular way to
mass-market messages to large
audiences.
• Although this medium has the
ability to reach a high number of
potential buyers, it is also one of
the most costly forms of
advertising
2.Radio Advertising
• Commercials of various
lengths that run on radio
stations
• Radio advertising is an
effective way for businesses
to target a group of people
based on location or similar
tastes.
3. Print Advertising
• Magazine and newspaper
advertisements are another way to
spread the word about a product or
service.
• Print advertising also offers the
ability to target specific audience
based on geography or common
interests.
• Print advertising usually includes
larger display ads, as well as
classified advertising.
• The classifieds are typically very
affordable, whereas display ads are a
bit expensive.
4. Online Advertising
• Advertising online is an increasingly
popular method for promoting a
business.
• There are many forms of online
advertising.
• Banners are image advertising
displayed on web pages.
• Google advertisement is another
popular form of online advertising that
matches an ad to an internet user's
search inquiry.
5. Billboard Advertising
• Billboard advertisements are large
advertisements displayed on
structures in public places.
• Most commonly, billboards are
located along the highways to target
the passing motorists.
6. In-store Advertising
• In-store advertising, takes place within a
retail store.
• For example, a company that produces a
new cleaning product might include an end
cap display when they ship the product to
stores.
• This gives the store an attractive display
that draws attention to the new product.
• Having a product or service endorsed by a
celebrity can increase sales and product
awareness.
• Not every company can afford to have
major A-list celebrities promoting a
product.
• Smaller companies consider using local
celebrities or well-known individuals
within the product's niche market.
7.Endorsement
• Sales promotion is the process of persuading a
potential customer to buy the product. It is
designed to be used as a short-term tactic to boost
sales. It is rarely suitable as a method of building
long-term customer loyalty.
• Sales promotion is one of the elements of
the promotional mix.
• Sales promotion uses both media and non-media
marketing communications for a pre-determined,
limited time to increase consumer demand,
stimulate market demand or improve product
availability.
SALES PROMOTION
• Sales promotions can be directed at either
the customer, sales staff, or distribution channel
members .
• Sales promotions targeted at the consumer are
called consumer sales promotions. Sales
promotions targeted at retailers
and wholesale are called trade sales promotions.
• Sales promotion includes several communications activities that
attempt to provide added value or incentives to consumers,
wholesalers, retailers, or other organizational customers to
stimulate immediate sales. These efforts can attempt to stimulate
product interest, trial, or purchase.
• Examples include contests, coupons, point of purchase
displays, premiums, prizes, product samples, and rebates.
Objectives
• To introduce new products or services
• To attract new customers
• To induce existing customers to buy more
• Helps the firm to remain competitive
• To increase sales in off-seasons
• To add to the stock of the dealers
TWO KIND OF SALES PROMOTION
PROACTIVE
 To gain additional market
share or revenue
 To develop favourable
consumer experience with the
product
 To expand the target market
REACTIVE
 In response to competitors
move
 When excessive inventory has
piled up
 To generate short term
revenue
 Decide to discontinue product
or close down business
MAJOR DECISIONS IN SALES PROMOTION
1. Establishing objectives
2. Selecting consumer promotion tools
3. Selecting trade promotion tools
4. Selecting business and sales promotion tools
1.ESTABLISHING OBJECTIVES
Objectives – Consumer Promotions:
Increase short-term sales or long-term market share
Generate product trial
Objectives – Trade Promotions:
Obtaining distribution and shelf space
Encouraging retailers to advertise the brand
Objectives – Sales Force Promotions:
Signing up new accounts
2.CONSUMER PROMOTION TOOLS
 Samples
 Coupons
 Cash Refunds (Rebates)
 Price packs (cents-off deals)
 Premiums
 Point-of-Purchase Communications
3.SELECTING TRADE PROMOTION TOOLS
Discounts (also called price-off, off-list, and off-
invoice)
Allowances
 Advertising allowances
 Display allowances
Free goods
Push money
4.SELECTING BUSINESS AND SALES-FORCE- PROMOTION
TOOLS
• TRADE SHOWS AND CONVENTIONS
• SALE CONTESTS
• SPECIALITY ADVERTISING
THANK YOU

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Advertising and sales promotion

  • 1. ADVERTISING AND SALES PROMOTION Presentation by: Jaisha K J
  • 2. ADVERTISING • It is the action of calling public attention to something, especially by paid announcement. DEFINITION: “Advertising is attempting to influence the buying behaviour of customers or clients by providing a persuasive selling message about the products or services.”
  • 3. GOAL OF ADVERTISING • In business, the goal of advertising is to attract new customers by defining the target market and reaching out to them with an effective ad campaign ADVERTISING NEW CUSTOMERS IMMEDIATE SALES CHANGE ATTITUDE IMPROVE IMAGE FUTURE SALES
  • 4. TARGET MARKET Target market – a particular group of consumers at which a product or service is aimed.
  • 5. How to define a target market? • Defining the target market involves building a demographic profile of the prospective customer by taking into account criteria such as age, gender, marital status, lifestyles, shopping habits, etc., • Check out the level of competition for the product or service with the target audience as there is a need to compete on price or service.
  • 6. OBJECTIVES OF ADVERTISING • To promote a single product or service • To make an immediate sale • To effect immediate buying action • To inform about new products availability or features • To stimulate sales amongst present, former and future consumers. (decision regarding media-eg T.V rather than print) • To retain the loyalty of present and former consumers (assure buyers-best purchase -> building loyalty to brand or firm) • To project an image (promote overall image of respect and trust for an organization)
  • 7. IMPORTANCE OF ADVERTISING 1. Crucial for a launch or announcement 2. Promotes goods, services, ideas and events 3. Helps in increasing the sales 4. Maximizing the profit of an advertiser 5. Creates consumer awareness 6. Educates the society 7. Demands creativity
  • 8. 7. Marketing mix element 8. Target oriented 9. Use persuasion for results 10.Demands monitoring of demand and supply 11.Builds brand’s image 12.Generate employment IMPORTANCE OF ADVERTISING
  • 9. CLASSIFICATION OF ADVERTISING 1. Product Advertising 2. Institutional Advertising 3. Primary demand Advertising 4. Selective or Competitive Advertising 5. Comparative Advertising 6. Co-operative Advertising 7. Commercial Advertising 8. Non-Commercial Advertising 9. Direct action Advertising
  • 10. 1.Product Advertising • When the company tries to sell its product or services through advertising it is referred to as product advertising. • The general objective is to increase brand awareness or to demonstrate the differences between product and competing products in order to sell them. • Dettol, Horlicks
  • 11. 2.Institutional Advertising • These advertisements are not always directed to consumers. • Instead, it is aimed at many of the various types of public (shareholders, creditors, etc.). • It is not product oriented but is rather designed to enhance the image of the company. • McDonald’s, CocoCola
  • 12. 3.Primary demand Advertising • It is intended to stimulate primary demand for a new product or product category. • It is heavily utilised during the introduction stages of the life cycle of the product. • Apple introduced its Newton MessagePad (Personal data assistant) • To educate the market about a product category which is expensive
  • 13. 4.Selective or Competitive Advertising • Competitive advertising is an effort by a company to create a contrast between its product and the same or similar product offerings by competitors. • The goal of advertising is to increase the demand for a specific product or service. • This approach does offer a way to directly state how your brand is better. • CocoCola vs Pepsi , Apple vs Samsung
  • 14. 5.Comparative Advertising • A marketing strategy in which a company shows how its product or service is superior to that of its competitors by comparing the benefits and costs within the advertisement itself. • A comparative advertising campaign may involve printing a side-by-side comparison of the features of a company's products next to those of its competitor.
  • 15. 6.Co-operative Advertising • Cooperative advertising offers small businesses the ability to reach a wider audience through partnerships with other businesses. • When manufactures, wholesalers and retailers jointly sponsor and share the expenditure on advertising, it takes the form of co-operative advertising. • Such advertising carry the names of all the parties involved. A promotional coupon that gives you free coke on purchase of food items worth Rs. 150 or above at McDonalds.
  • 16. 7. Commercial Advertising • It is also termed as business advertising. • As the name suggests such advertising is solely meant for effective increase in sales. • It allows business to build its customer base by taking the message directly to consumers. • It allows you to control that message, whether you intend to inform the public about your company’s existence, educate consumers about your offerings, build your brand identity or demonstrate where your competitors fail to make the grade.
  • 17. 8. Non-Commercial Advertising • Non-commercial advertisements are sponsored by a charitable institution, political organization etc. • The main purpose of these ads is to create awareness, raise funds, and change consumer behavior. • It tries to motivate consumers to take a stand on an issue they felt neutral about initially, or may be to persuade them to change positions. • Unlike commercial advertising the idea is not to sell something to a consumer, but to share information and educate consumers or to promote a social idea.
  • 18. 9.Direct action Advertising • Advertising that stresses and persuades immediate buying of the product is known as direct action advertising. • Direct mail advertising is capable of achieving immediate action to a large extent.
  • 19. TYPES OF ADVERTISING 1. Television Advertising 2. Radio Advertising 3. Print Advertising 4. Online Advertising 5. Billboard Advertising 6. In-store Advertising 7. Endorsements
  • 20. 1.Television Advertising • TV advertising is a popular way to mass-market messages to large audiences. • Although this medium has the ability to reach a high number of potential buyers, it is also one of the most costly forms of advertising
  • 21. 2.Radio Advertising • Commercials of various lengths that run on radio stations • Radio advertising is an effective way for businesses to target a group of people based on location or similar tastes.
  • 22. 3. Print Advertising • Magazine and newspaper advertisements are another way to spread the word about a product or service. • Print advertising also offers the ability to target specific audience based on geography or common interests. • Print advertising usually includes larger display ads, as well as classified advertising. • The classifieds are typically very affordable, whereas display ads are a bit expensive.
  • 23. 4. Online Advertising • Advertising online is an increasingly popular method for promoting a business. • There are many forms of online advertising. • Banners are image advertising displayed on web pages. • Google advertisement is another popular form of online advertising that matches an ad to an internet user's search inquiry.
  • 24. 5. Billboard Advertising • Billboard advertisements are large advertisements displayed on structures in public places. • Most commonly, billboards are located along the highways to target the passing motorists.
  • 25. 6. In-store Advertising • In-store advertising, takes place within a retail store. • For example, a company that produces a new cleaning product might include an end cap display when they ship the product to stores. • This gives the store an attractive display that draws attention to the new product.
  • 26. • Having a product or service endorsed by a celebrity can increase sales and product awareness. • Not every company can afford to have major A-list celebrities promoting a product. • Smaller companies consider using local celebrities or well-known individuals within the product's niche market. 7.Endorsement
  • 27. • Sales promotion is the process of persuading a potential customer to buy the product. It is designed to be used as a short-term tactic to boost sales. It is rarely suitable as a method of building long-term customer loyalty. • Sales promotion is one of the elements of the promotional mix. • Sales promotion uses both media and non-media marketing communications for a pre-determined, limited time to increase consumer demand, stimulate market demand or improve product availability. SALES PROMOTION
  • 28. • Sales promotions can be directed at either the customer, sales staff, or distribution channel members . • Sales promotions targeted at the consumer are called consumer sales promotions. Sales promotions targeted at retailers and wholesale are called trade sales promotions.
  • 29. • Sales promotion includes several communications activities that attempt to provide added value or incentives to consumers, wholesalers, retailers, or other organizational customers to stimulate immediate sales. These efforts can attempt to stimulate product interest, trial, or purchase. • Examples include contests, coupons, point of purchase displays, premiums, prizes, product samples, and rebates.
  • 30. Objectives • To introduce new products or services • To attract new customers • To induce existing customers to buy more • Helps the firm to remain competitive • To increase sales in off-seasons • To add to the stock of the dealers
  • 31. TWO KIND OF SALES PROMOTION PROACTIVE  To gain additional market share or revenue  To develop favourable consumer experience with the product  To expand the target market REACTIVE  In response to competitors move  When excessive inventory has piled up  To generate short term revenue  Decide to discontinue product or close down business
  • 32. MAJOR DECISIONS IN SALES PROMOTION 1. Establishing objectives 2. Selecting consumer promotion tools 3. Selecting trade promotion tools 4. Selecting business and sales promotion tools
  • 33. 1.ESTABLISHING OBJECTIVES Objectives – Consumer Promotions: Increase short-term sales or long-term market share Generate product trial Objectives – Trade Promotions: Obtaining distribution and shelf space Encouraging retailers to advertise the brand Objectives – Sales Force Promotions: Signing up new accounts
  • 34. 2.CONSUMER PROMOTION TOOLS  Samples  Coupons  Cash Refunds (Rebates)  Price packs (cents-off deals)  Premiums  Point-of-Purchase Communications
  • 35. 3.SELECTING TRADE PROMOTION TOOLS Discounts (also called price-off, off-list, and off- invoice) Allowances  Advertising allowances  Display allowances Free goods Push money
  • 36. 4.SELECTING BUSINESS AND SALES-FORCE- PROMOTION TOOLS • TRADE SHOWS AND CONVENTIONS • SALE CONTESTS • SPECIALITY ADVERTISING