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How To Utilize Calculated Properties
in your HubSpot Setup
NORDIC MANUFACTURING HUBSPOT USER GROUP
As a member of the Nordics MANU HUG you will:
● Learn from proven cases of inbound-driven
success
● Get to share the HubSpot practices that
support your growth journey
● Meet fellow 'Inbounders' who share
industry-specific challenges and aspirations
● The Nordics MANU HUG is a community-led,
non-commercial initiative adhering to the
official HubSpot User Group principles.
Nordic Manufacturing HubSpot User Group
Lars Ørhøj Lauridsen
● Senior Inbound Strategist and Aarhus Lead
at Helion B2B
● 10+ years of experience with HubSpot and
Inbound Strategy for B2B companies
● HUG Leader
Hi everyone 👋
01. Properties
02. Calculated Properties
03. Use Cases
05. How to use?
06. Q&A
Agenda
Properties
HubSpot Properties
● Definition
○ A HubSpot property stores information
about a contact, company, deal, or ticket
within HubSpot CRM.
○ Properties are used to collect and store
specific data points from interactions and
relationships managed in HubSpot.
● Types of Properties
○ Standard Properties: Default properties
provided by HubSpot, such as 'Email',
'Phone Number', and 'Company'.
○ Custom Properties: User-defined
properties created to meet specific
business needs.
HubSpot Properties
● Uses of Properties
● Management and Customization
● Practical Example
Calculated Properties - a Hidden Gem?
HubSpot Calculated Properties
● Definition
○ Uses a formula to determine their value
based on the values of other properties
● Types of Calculations
○ Arithmetic calculations
○ Date calculations
○ Text calculations
HubSpot Calculated Properties
● Benefits
○ Data Accuracy: Ensures that calculations are
consistent and error-free.
○ Efficiency: Saves time by automating repetitive
calculations.
○ Dynamic Updates: Values update automatically as
the underlying data changes.
● Examples
○ Creating a 'Deal Value' property that multiplies
'Number of Units' by 'Unit Price' to automatically
calculate total deal size.
○ Calculating 'Days to Close' by subtracting the 'Deal
Start Date' from the 'Deal Close Date'.
Restrictions on Calculated Properties?
● Only available in Pro and Enterprise
licenses
○ Pro: 25 calculated properties (upgraded from 5)
○ Enterprise: 200 calculated properties 200
25
0
Use Cases in Manufacturing
Use Cases in Manufacturing
1. Advanced Lead Scoring
2. Deal Scoring for Sales Prioritization:
3. Inventory Turnover Ratio
4. Customer Lifetime Value (CLTV)
5. …
How To Use Calculated Properties?
HubSpot Calculated Properties
● Calculate values are based on
properties of the selected record and
associated records
HubSpot Calculated Properties Types
● Min: displays the minimum value for the selected number
property on associated records of the selected object.
● Max: displays the maximum value for the selected number
property on all associated records of the selected object.
● Count: counts the total number of associated records of the
selected object that have a value for the number property
selected.
● Sum: sums up the values for the selected number property on
all associated records of the selected object.
● Average: calculates the average of the values for the selected
number property on all associated records of the selected
object.
● Time Between: The time between two dates.
● Custom equation: You can also create properties that
calculate values based on your own criteria. Like a
spreadsheet formula.
“ ”
HubSpot uses Calculated Properties already!
●
Setup Calculated Properties
● Setting Up Calculated Properties
○ Navigate to your HubSpot account settings.
○ Under Properties, create a new Calculated Property and define its formula using the
formula editor.
○ Use the formula validation tool to ensure accuracy before saving.
Demo
● Average Deal Amount
○ Built in Company Object
● Custom Calculation
○ Show the fields
○ Concatenate first and last name
Examples
● Lead Score Calculation
○ “Formula”: (Score from Email Interactions * 1.5) + (Score from Web Page Visits * 1.2) + (Score from Downloaded Content * 2)
○ Purpose: This formula calculates a lead score based on different types of interactions, with different weights assigned to each
type.
● Average Purchase Value
○ “Formula”: Total Revenue / Number of Orders
○ Purpose: Computes the average amount spent per order, useful for understanding customer spending habits.
● Time Between Actions
○ “Formula”: Time Between(Last Contact Date, Deal Close Date)
○ Purpose: Calculates the number of days between the last contact with a client and the closing of a deal. This is helpful for sales
cycle analysis.
● Customer Lifetime Value (CLV)
○ “Formula”: (Average Purchase Value * Purchase Frequency) / Churn Rate
○ Purpose: Estimates the total value a customer is expected to bring to the company over their entire relationship, aiding in
budget allocation and marketing spend.
● Concatenation of Text Fields
○ “Formula”: CONCATENATE(Contact First Name, " ", Contact Last Name)
○ Purpose: Merges first and last name properties into a full name property, useful for personalizing communications.
Newest additions to
Calculated Properties
Calculated Properties are not static 😉
●
Q&A
Thank you!

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How To Utilize Calculated Properties in your HubSpot Setup

  • 1. How To Utilize Calculated Properties in your HubSpot Setup NORDIC MANUFACTURING HUBSPOT USER GROUP
  • 2. As a member of the Nordics MANU HUG you will: ● Learn from proven cases of inbound-driven success ● Get to share the HubSpot practices that support your growth journey ● Meet fellow 'Inbounders' who share industry-specific challenges and aspirations ● The Nordics MANU HUG is a community-led, non-commercial initiative adhering to the official HubSpot User Group principles. Nordic Manufacturing HubSpot User Group
  • 3. Lars Ørhøj Lauridsen ● Senior Inbound Strategist and Aarhus Lead at Helion B2B ● 10+ years of experience with HubSpot and Inbound Strategy for B2B companies ● HUG Leader Hi everyone 👋
  • 4. 01. Properties 02. Calculated Properties 03. Use Cases 05. How to use? 06. Q&A Agenda
  • 6. HubSpot Properties ● Definition ○ A HubSpot property stores information about a contact, company, deal, or ticket within HubSpot CRM. ○ Properties are used to collect and store specific data points from interactions and relationships managed in HubSpot. ● Types of Properties ○ Standard Properties: Default properties provided by HubSpot, such as 'Email', 'Phone Number', and 'Company'. ○ Custom Properties: User-defined properties created to meet specific business needs.
  • 7. HubSpot Properties ● Uses of Properties ● Management and Customization ● Practical Example
  • 8. Calculated Properties - a Hidden Gem?
  • 9. HubSpot Calculated Properties ● Definition ○ Uses a formula to determine their value based on the values of other properties ● Types of Calculations ○ Arithmetic calculations ○ Date calculations ○ Text calculations
  • 10. HubSpot Calculated Properties ● Benefits ○ Data Accuracy: Ensures that calculations are consistent and error-free. ○ Efficiency: Saves time by automating repetitive calculations. ○ Dynamic Updates: Values update automatically as the underlying data changes. ● Examples ○ Creating a 'Deal Value' property that multiplies 'Number of Units' by 'Unit Price' to automatically calculate total deal size. ○ Calculating 'Days to Close' by subtracting the 'Deal Start Date' from the 'Deal Close Date'.
  • 11. Restrictions on Calculated Properties? ● Only available in Pro and Enterprise licenses ○ Pro: 25 calculated properties (upgraded from 5) ○ Enterprise: 200 calculated properties 200 25 0
  • 12. Use Cases in Manufacturing
  • 13. Use Cases in Manufacturing 1. Advanced Lead Scoring 2. Deal Scoring for Sales Prioritization: 3. Inventory Turnover Ratio 4. Customer Lifetime Value (CLTV) 5. …
  • 14. How To Use Calculated Properties?
  • 15. HubSpot Calculated Properties ● Calculate values are based on properties of the selected record and associated records
  • 16. HubSpot Calculated Properties Types ● Min: displays the minimum value for the selected number property on associated records of the selected object. ● Max: displays the maximum value for the selected number property on all associated records of the selected object. ● Count: counts the total number of associated records of the selected object that have a value for the number property selected. ● Sum: sums up the values for the selected number property on all associated records of the selected object. ● Average: calculates the average of the values for the selected number property on all associated records of the selected object. ● Time Between: The time between two dates. ● Custom equation: You can also create properties that calculate values based on your own criteria. Like a spreadsheet formula. “ ”
  • 17. HubSpot uses Calculated Properties already! ●
  • 18. Setup Calculated Properties ● Setting Up Calculated Properties ○ Navigate to your HubSpot account settings. ○ Under Properties, create a new Calculated Property and define its formula using the formula editor. ○ Use the formula validation tool to ensure accuracy before saving.
  • 19. Demo ● Average Deal Amount ○ Built in Company Object ● Custom Calculation ○ Show the fields ○ Concatenate first and last name
  • 20. Examples ● Lead Score Calculation ○ “Formula”: (Score from Email Interactions * 1.5) + (Score from Web Page Visits * 1.2) + (Score from Downloaded Content * 2) ○ Purpose: This formula calculates a lead score based on different types of interactions, with different weights assigned to each type. ● Average Purchase Value ○ “Formula”: Total Revenue / Number of Orders ○ Purpose: Computes the average amount spent per order, useful for understanding customer spending habits. ● Time Between Actions ○ “Formula”: Time Between(Last Contact Date, Deal Close Date) ○ Purpose: Calculates the number of days between the last contact with a client and the closing of a deal. This is helpful for sales cycle analysis. ● Customer Lifetime Value (CLV) ○ “Formula”: (Average Purchase Value * Purchase Frequency) / Churn Rate ○ Purpose: Estimates the total value a customer is expected to bring to the company over their entire relationship, aiding in budget allocation and marketing spend. ● Concatenation of Text Fields ○ “Formula”: CONCATENATE(Contact First Name, " ", Contact Last Name) ○ Purpose: Merges first and last name properties into a full name property, useful for personalizing communications.
  • 22. Calculated Properties are not static 😉 ●
  • 23. Q&A