ACT 2014 21st Century Workplace
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The document discusses changes in the modern workplace, including more employees working remotely. It notes that about 30-50% of employees' workdays are spent away from their desks, and over 50% of small businesses operate from home. This has created challenges around boundaries, productivity, isolation and distractions. However, flexible workspaces like coworking spaces and executive suites are growing to address these issues, with over 12,000 executive suites worldwide and thousands of coworking spaces. These spaces allow remote workers and small businesses to have a professional environment outside the home.
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ACT 2014 21st Century Workplace
- 1. 21st Century Workplace Association of Commuter Transportation 2014 Conference
- 2. Workplace is now... everywhere • Employee desks are empty 30% - 50% of the work day • 53% of small business run from home • 1.5B mobile workers
- 3. The Challenges • Boundaries • True productivity • Isolation • Distractions • Efficient/ ergonomic workspace
- 4. 2006 Telework Survey: 42% prefer working near home, not in home 11% 11% 16% 21% 29% 44% Distrac/ons 43% 0% 13% 25% 38% 50% Business-‐Quality Equip Professional Environment High-‐speed Broadband Onsite tech support Keep home/work separate Isola/on 4
- 5. Flexible Workspaces • 12,000 - 16,000 Executive Suites worldwide, and growing • 2,500 cowork spaces today • Doubled each year from 2006 - 2012, 42% growth in 2013 -- but membership doubled • 4 new centers opening each day • Corporations moving to flexible, drop-in, touch-down and remote workforce. • 30% of employees in industrialized nations will telecommute by 2019 at least 2 - 3 days / week.
- 6. 50% 37.5% 25% 12.5% 0% Estimated 2013 Revenue Growth 43.2% Workspace-as-a-Service 38.7% 11.3% 8.3% 15.4% Overall IncubatorsOffice Centers Other Coworking
- 7. Who Uses Flexible Workspace Centers? • Home-based businesses • Consultants • Writers / Academics / Tutors • Telecommuters • Startups • Salespeople • Attorneys / Court Reporters • Real Estate Agents • Event Based Projects • Film Production / Creative Services • Traveling Professionals • In fact, most knowledge workers AND... Corporate employers for distributed workforce
- 8. Different Workers, Similar Needs Home-based businessperson Consultant Grad Student Telecommuter Startup Salesperson Attorney/Court Reporter Professional meeting space Full-time Office Occasional Workspace/Office High speed broadband Phone Flexible time Flexible growth Business presence Mail service Community Classes Drop-in workspace Storage 24/7 access Low commitment Videoconference
- 9. General Knowledge Worker needs... • Flexible space • Comfortable, ergonomic space • Good broadband • 24/7 access • Quiet v. Phones • Print/Copy/Fax/Scan • Community • Opportunity for collaboration • Admin Services & Assistance • Mail services • Varying Commitment Levels • Videoconference
- 10. Types of Workspace • WORKING FROM HOME + - • Cheap • Private • Work in PJs • Not a “business quality”environment • Distractions/Isolation • Can’t separate work/home life • EXECUTIVE SUITES + - • CO-WORKING SPACE + - • Social interaction • Sharing of ideas • Hip, trendy • Membership model • Typically just for startups • Not designed for security • Typically not 24/7 • Executive Presentation • Medium Investment • Medium Commitment • Limited types of plans • Not 24/7 unless full-time space • Not community-based or focused
- 11. Our communities
- 12. Companies
- 13. THE CHANGING CORPORATE WORKPLACE • Workstations empty half the workday • No need for employees to be tied to station • Agile facility contracts needed for flexibility • FASBE rule changes wreaking havoc on balance sheets • Lost productivity from absenteeism not necessary • Younger employees want better work/life balance • Flexible work arrangements significant retention draw
- 14. Sun Microsystems Study • 90% of employee carbon footprint is commute • 56% (19,000) telecommute 1 day/wk or more • Shrank real estate holdings 15% in 2007 • Expenses for telecommuters 30 – 70% less • Corporate office power consumption = 2x telecommuters’
- 15. CORPORATE BENEFITS OF FLEXIBLE WORK PRODUCTIVITY GAINS ~ 27% REAL ESTATE / UTILITY ~ 18% ATTRACTION / RETENTION 25% 0 75150 0 50100 0 50100 SAVINGS ATTRITION REDUCTION ABSENTEEISM SAVINGS ~ 3.7 days / year per teleworker TOTAL ANNUAL SAVINGS / 50 employees telecommuting 1/2 time: $534,768 Workshifting Benefits: The Bottom Line, by Kate Lister, May 2010
- 16. Corporate Savings with Use of Telework Center • More employees can telecommute: employees with young children, inadequate space, distractions at home. • Assume 30% more telecommute (50 employees increased to 65) • Corporate gross savings increased by 30% = $160,430 • Corporate cost of center = $3,000/employee = $45,000/yr. • $115,430 additional savings for 15 employees who can now telework and couldn’t without center. • $7,695 savings per employee using center at least 1/2 time.
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- 19. Value for Employee Value for Employer Reduced Commute costs Reduced facili/es cost Tax savings Reduced attrition and absenteeism Increased produc/vity Increased productivity Professional environment Emissions tracking, Green branding Near kids, community Operational -- not capital -- expense Quality of life Triple bottom line 19
- 20. ↑ Telecommuting 1% ↓CO2 1 million metric tons / year
- 21. 21 Quality of Life Increased Productivity Enhanced Community/ Local Business Reduced Carbon Footprint
- 22. 22 Barbara Sprenger TheSatelliteCenters.com 831.222.2100 bsprenger@thesatelliteinc.com