ACT 2014 Beyond Preparations Successful Transportation Solutions During a Crisis

1. Beyond Preparations
Successful Transportation Solutions During a Crisis
Linda Furnas
511

2. Are We Ready?
• Do you have a plan?
• Do you know what your city and county plans are?
• Has your plan been tested in the last 12 months?
• Do you know how your transportation agencies plan
to handle a disaster?
• As an employer, have you added TDM to your
plans?

3. Why Aren’t We Ready?
Denial
• It won’t happen to me
• If it happens, it still won’t happen to me
• If it happens, it won’t be that bad
• If it happens to me and it is bad, then there is
nothing I can do about it

4. Potential Disasters with TDM-Based Solutions
• Natural disasters
• Large accidents/freeway closures
• Transit strikes
• Power outages
• Public health emergencies
• Terrorist activities
• Rising gas prices/limited supplies

5. What is Business Continuity?
Developing procedures and
actions that enable an
organization to continue critical
business functions during a crisis
or a disrupting event.

6. Goals
Immediate Goals
• Maintain critical operations
• Move people in/out of worksite
• Shelter in place if necessary
Longer term goals
• Provide solutions to maintain/recover business operations
• Reduce trips to work, shift hours, use alternative
transportation/routes
• Protect image, reputation, core business and essential
services

7. Elements Include…
• Emergency preparedness
• Emergency response (0 - 24 hours)
• Crisis management (1 hour – 3 days)
• Business recovery (48 hours – months)

8. TDM and Business Continuity
• Creates links between our day-to-day solutions for
commuting and emergencies
• Cross-pollinates with emergency planners
• Initiates a dialogue

9. TDM Tool Kit
• Carpool matchlists and carpool formation
• Density maps
• Vanpool fleets
• Transit information
• Compressed work weeks and staggered hours
• Telework
• Bicycling and walking
• Emergency checklists for employers and employees

10. Observations from Bay Area Events
• Earthquake – Loma Prieta
 Damage to Bay Bridge and major highways
• Bart/Caltrain/Capitol corridor
inspection/shut down/delay
• Large Scale Accident – MacArthur Maze Meltdown
 Fire damage/closure of I-580
• Transit Strikes – BART (Bay Area Rapid Transit)
 Limited or no service
• Energy Crisis – Gas Prices
 Limited availability, escalating prices

11. 511’s Actions During the 2013 BART Strike
• Operated expanded hours
• Issued press releases encouraging people to take public transit,
carpool and telework
• Provided employers with informational eblasts
• Encouraged all commuters to be willing to drive a carpool, not just be
a passenger
• Contacted vanpool drivers
• Worked with public transit agencies to promote any added transit
service
• Placed detour, traffic and transit information on the 511 website
• Prior to the strike, handed out flyers with commute alternatives at
entrances to transit stations and at casual carpool locations
• During strike, handed out thank you coupons to carpool drivers

12. Employer Lessons Learned
• Prepare and test procedures
• Invest in technology and back-up systems
• VOIP for continuous communications
• Telecommunications infrastructure may be more
robust than the roadway infrastructure
• Decentralized approach to business makes sense
• Transit, carpooling, and vanpooling make a huge
difference
• Telework and compressed work weeks can help
keep a business running

13. Employer Lessons Learned (continued)
• Telework reduces absenteeism and increases social
distancing
• Organizations with existing remote access systems
are more resilient
• Compressed Work Weeks and flexible hours can
help congestion on overcrowded alternate routes
• Need for a communication plan
• Pre-planning is key to quick recovery
• Quick fixes do not always stand the test of time

14. Elements of Successful Plans
• Communications
• Partnerships
• Tested, not just on the shelf
• Regularly updated
• Accommodates all disruptions, not specific events
• Identifies chain of command
• Provides employees with options prior to a disaster

15. Business/Employer Tips
• How do your customers access your business?
• How do employees get to work?
• What are the scheduled meetings (on and off-site)
and/or events [during specified time period]?
• Are there regular deliveries in or out of your
business?

16. Business/Employer Tips
Assess the potential impact that a crisis situation would
have on your employees who:
• Take public transit
• Cross a bridge
• Drive alone
• Carpool or vanpool
• Bike or walk to work

17. Business/Employer Tips
• In a regional disaster, you may not be able to provide
emergency rides home.
• Create a brochure or checklist to distribute to employees.
Employees should consider:
 Alternate transportation options
 Alternate routes
 Places to stay
 How to contact family and take care of them if employees
cannot get home

18. Items on your thumb drive
1. A copy of these presentation slides
2. A Business Continuity Plan for Commuting
3. Business / Employer Tips to prepare for an
emergency
4. Tips for Employees traveling during the emergency
5. Sample Tips for Commuters Handout
6. Sample Tips for Employers and Businesses
Handout
7. Sample Casual Carpool Leaflet
8. Sample Commuter Options Leaflet

19. Be Prepared
• We all face some form or natural or man-made
disaster and disruption to daily life.
• The more plans in place, the quicker an
organization can recover.

20. Special Acknowledgements
Linda Furnas
511 Employer Services Representative
(510) 541-8508 or furnas@rideshare.511.org

21. Business Continuity and Commuting
Be prepared.....
How will your employees commute in the event of an incident such as the
gas crisis or a natural disaster?
A Business Continuity Plan for Commuting can make all the difference.
What is a Business Continuity Plan for Commuting?
• Developing procedures, and actions to be taken, that
enable an organization to continue critical business
functions during a crisis or a disrupting event.
• Assisting employees to commute in the event of a
natural disaster or regional emergency.
Potential Disasters and Incidents that Affect Commuting
• Rising gas prices
• Construction projects
• Special events
• Pandemics
• Transit strikes
• Earthquakes, hurricanes, tornadoes, floods and other
natural disasters
• Power outages
• Terrorist attacks
Benefits of Business Continuity Plans for Commuting
• Maintain critical operations
• Protect image, reputation, time to market, and
customer satisfaction
• Provide solutions that either eliminate trips to work,
shift work hours, or use alternative transportation in
the event of a crisis
Implementation Steps for Commuting Strategies for
Business Continuity
The key to developing a successful plan is to prepare ahead
of time for any emergency, by researching and having access
to information before the disaster strikes. Within your
Emergency Preparedness/Business Continuity Plan as the
employee transportation coordinator, you should provide
your company with the following information:
Carpool Formation
• Provide employees with names and numbers of other
employees that live near by. You can also provide
this information by getting employees to sign up with
your local Rideshare organization for a matchlist that
provides that information on a regional basis.
• Develop a map of where employees live to assess
which areas are impacted by a more localized incident
such as an earthquake or power outage. This map can
also be used to organize carpools in advance so that
individuals will be prepared to commute together in
advance if access from an area is limited.
• Encourage employees to call others on their list,
and not wait for the emergency, to set up potential
carpools and to get to know each other better.
Public Transit
• Encourage employees to obtain transit itineraries so
that they can get accustomed to planning a transit-
based trip.
• Provide employees with free passes to try transit on a
trial basis.
Telework
• Conduct an assessment to see which jobs and
employees are appropriate for working remotely.
• Test your IT technology for remote and secure access.
• Train the potential teleworkers and managers.
• Conduct an emergency drill to see how well your
employees and infrastructure perform.
• Identify other potential locations that employees may
be able to work from, such as branch offices, in the
case of an emergency.
• Contact your local Rideshare organization to explore
how teleworking can be implemented for your
worksite.
Alternative Work Schedules
Staggering work hours, or implementing alternative work
schedules such as a 4/10 (where employees work 10 hours
for four days and take the fifth day off) or a 9/80 (where
employees work 80 hours in 9 days and take the tenth day
off) may help reduce your employees’ commutes.

22. Call 511 511.org m.511.org
Wherever you’re going, start here.
Bicycling and Walking
Provide employees with access to showers, lockers and
bicycle racks.
• Encourage employees that live close to work to try
bicycling and walking.
• Encourage employees to contact local bicycle
associations for trip planning. Check with your
local rideshare organization, they may provide this
information or can direct you to the appropriate group.
• Create a Bike Mentor Program. Set up meetings for
employees in zip codes close to work to meet and
set up walking or bicycling “pools” so that they can
walk or bike together. Have an experienced bicyclist
participate to help inexperienced cyclists get started.
Contact City and County Emergency Preparedness Groups
• Know their plans for evacuation, road closures,
pandemic flu and other incidents.
• Ask about supplies needed if it becomes necessary to
shelter employees in place.
• Provide employees with information to share with
family members at home.
Lessons Learned
The best business continuity plans are tested ahead of
time and are not “just on the shelf.” Conduct emergency
tests to evaluate how well your organization performs
under duress.
• Management commitment is key to implementing a
successful plan.
• Employees should be provided with timely information
about their options before the disaster strikes.
• VOIP is required for continued communications.
• Telecommunications infrastructure may be more
robust than roadway infrastructure.
• Decentralized approach to business makes sense.
• Transit, carpooling,vanpoolingmakea hugedifference.
Results from those who have contributed to their
company Emergency Preparedness/Business Continuity
Plans
According to a survey conducted in 2008 of 539 workers
by Robert Half International (a staffing services firm), gas
prices have impacted 44% of the respondents’ commuting
behavior. The main strategies cited by these commuters
who have changed their commute include:
• Increased carpooling or ridesharing 46%
• Driving a more fuel –efficient car 33%
• Teleworking 33%
• Looking for a new job closer to home 30%
• Working from office locations close to home 29%
• Working fewer days 26%
• Taking public transportation 23%
• Walking or biking 18%
Local rideshare organizations should also have a response
plan
Local rideshare organizations should have a response plan
in place including building access notification and staff
contact numbers, expanded staffing hours, backup plans
with sister organizations, server location and back up
information for ridematching.
511 provides information updates on road closures,
alternate routes and traffic information.

23. Advance planning can help lessen the impact on your
business. Select a scenario:
A __________________ [choose one: disruption in
the region’s transit system, road closure, earthquake,
hurricane, tornado, flood, other emergency) could hold
up deliveries, delay client visits, and make employees late
for work [choose to leave in or out: —even if they don’t
ride transit]. Now is the time to develop an alternative
mobility plan to reduce the impact of a _______________
(emergency) on your business.
Determine the likely impact of a _________________ on
your daily operations.
a. How do your customers access your business? Can
you provide advance transportation information to
your customers or reschedule to a later date?
b. How do employees get to work? How would a transit
service disruption impact their commutes? How
would a roadway closure or bridge collapse impact
their commutes? Are there neighboring businesses
that would be similarly affected, such that you could
work together on a solution?
c. What are the scheduled meetings (on and off-site) and/
or events [during specified time period]? Can any of
these meetings be advanced, postponed or converted
to a conference call?
d. Are there regular deliveries in or out of your business?
What is the time-sensitivity of these deliveries?
Which, if any, deliveries can be advanced, delayed or
postponed?
Here are some tips for how you can help your employees
prepare:
1. Assess the potential impact that a transit disruption
would have on your employees who:
• Take the bus
• Take the train
• Take rapid transit
• Take the ferry
• Cross a bridge
• Drive alone
• Carpool or vanpool
2. Remind your employees to create a back-up plan for
emergencies. Have them call their local rideshare
organization or transit agency for assistance with
alternative commutes.
3. Employers may also want to:
a. Contact the local rideshare program that has staff
that provides free assistance to employers.
b. Institute a temporary guaranteed/emergency ride
home (GRH/ERH) program if you do not already
have one. Some metropolitan areas or counties
already have GRH/ERH programs and can get you
signed up. Be aware that in a regional disaster,
such as earthquake etc., you may not be able to
provide taxi service home for all employees.
c. Allow the temporary use of your company’s fleet
vehicles. Employees whose transit option is not
operating could carpool home at night and carpool
back in the next morning.
d. Allow your employees to telecommute or work
flexible schedules to avoid the most congested
commute hours. If your employees have
working telephones/cell phones and a computer/
internet connection, some business may still be
accomplished.
e. Sign up for FasTrak (or the electronic toll media
in your area) for your business vehicles. With
FasTrak, your employees may be able to avoid long
wait times at the tollbooths when traveling to and
from meetings, making deliveries, etc.
f. Promote car sharing to your employees if it is
available in your area – this could relieve them
from having to drive to work yet provides midday
mobility for business and/or personal needs.
g. Ifyourbusinessorbusinessparkhasshuttleservice
to/from a transit station, develop an alternative
route and/or additional pickup locations for
employees.
Business / Employer Tips
Tips to prepare for the emergency

24. Call 511 511.org m.511.org
Wherever you’re going, start here.

25. Tips for employees traveling during the _____________
(emergency):
Your local Rideshare organization may have features that
can assist you in getting around during the ________
(emergency):
1. Form a carpool. If you need help contact your local
Rideshare Organization. Coordinate with your carpool
early.
2. Consider casual carpooling or slugging if this takes
place in your area. Casual carpooling and slugging
are different from traditional carpooling. You don’t
establish your carpool partners in advance, just show
up at a casual carpool pickup site and wait for a carpool
destined for a location near where you want to go.
There are many casual carpool pick-up locations around
the San Francisco Bay Area.
3. Consider joining a vanpool.
4. Visit your local rideshare organization’s website
frequently for the latest information that may be
available.
5. Sign up for FasTrak. If you must drive, you may be able
to avoid long wait times at the tollbooths with FasTrak.
6. Add a third person to your carpool. Check for carpool
lanes in your area, also look for additional park and ride
lots.
7. Add passengers to your vanpool. If your vanpool has
empty seats, reduce your costs by adding one or more
of your co-workers — even on a trial basis.
8. Consider alternate routes to work. Avoid the most
heavily traveled routes!
9. Consider car sharing. While car sharing usually is done
on a longer-term basis (rates are monthly, etc.) and
may not be the best temporary solution, you may have
already been considering it for a long-term strategy.
Now is the time to put your plan into action!
10. Consider adjusting your work hours. If you have a
flexible work schedule, consider adjusting your hours
to avoid commuting during peak times. You also may
consider working from a different location. If your
company has multiple offices or branches, ask your
employer if you might be able to work from an office
nearer your home.
11. Consider Telecommuting. Ask your employer if you can
conduct business from home for a while. Your employer
may already have a telecommuting policy in place, or
they may be willing to allow it temporarily. If you have
a working telephone or cell phone and/or a computer/
internet connection, you may be able to conduct some
business.
12. Set up emergency plans with family and friends. Make
plans for how you will get in touch with family members,
and who will take care of children, elderly or pets if you
are unable to reach home. If roads are closed, you may
need a place to stay. Check with friends and family who
live close to the worksite to see if you would be able to
stay with them if necessary.
13. Keep comfortable walking shoes at work and in your
car. You may not be able to drive out of your work
location. Having comfortable walking shoes will allow
you to get to where you are going.
14. In a regional disaster, your company’s emergency ride
home program may not be able to help you. Taxis may
not be available is these situations either. Backup plans
will be essential to getting home.
15. Keep your keys and ID with you. If you need to evacuate
a building, it may happen when you are away from your
desk. You may not be able to go back to get essential
items. Having you car keys and ID with you may enable
you to get home if your car is in a safe place.
Tips For Employees
Traveling during an emergency

26. Call 511 511.org m.511.org
Wherever you’re going, start here.

27. BART Strike 2013 Planning
Tips for Commuters
In the event of a BART strike, 511 has many features and tools to assist you in getting around the Bay Area. Use
these tips and plan ahead.
Telecommuting
Ask your employer to adjust your work hours, or arrange to telecommute and work from home.
Carpooling
Start a carpool using the 511 RideMatch Service (http://rideshare.511.org/). It’s easy, fast and free. Carpooling will be
your best option. Other transit providers have limited capability to expand service and will be heavily burdened if BART
is not available. Register now and establish your carpool early. You can even select company-only matching, where
you will be paired with fellow co-workers. To reduce your delay at the toll plaza and receive carpool toll discounts, be
sure to have a FasTrak® (http://www.bayareafastrak.org/dynamic/signup/index.shtml) toll tag.
Already carpooling? Ask people to join yours. If you know friends, co-workers and neighbors who use BART,
ask if they need a ride.
Or, try casual carpooling. With casual carpooling, you wait at a pick-up site for a carpool destined to your location.
Visit the casual carpool website (http://www.ridenow.org/carpool/) details.
Vanpooling – Seats are Available
Join a vanpool. Vanpooling, like carpooling is easy and economical. Many vanpools have established long-term
arrangements, but may currently have one or two seats available and would welcome a temporary rider to help share
some of the costs. Click here (http://rideshare.511.org/vanpool/seats_available.aspx) for a list of vanpools with
available seats.
Transit Options
Transit operators have limited capability to expand services during a strike. 511 will provide updates on available
services during a strike; riders should check often for updates. If you plan to ride transit, take advantage of free parking
at BART stations and Park & Ride lots (http://rideshare.511.org/511maps/park_ride.aspx) to meet your local transit
bus. Go to transit.511.org to plan a transit trip on non-striking agencies and get transit schedule information.
If You Must Drive
Call 511 or click here (http://traffic.511.org/index) for real-time driving and traffic conditions.
Peak commute hours will become increasingly congested during a BART strike. Try leaving earlier or later to avoid the
busiest times.
Get a FasTrak® toll tag to reduce your delay at the toll plazas. You’ll find FasTrak® tags at select Costco, Safeway or
Walgreens locations, and get up to $5 in free tolls. Click here
(http://www.bayareafastrak.org/dynamic/signup/index.shtml) to get started.
Car Sharing
Car sharing services are ideal for daytime appointments and errands. You have wheels during the day, and can keep
your sanity by taking a carpool, ferry or bus between work and home. Click here (http://www.511.org/go-green-
carshare.asp) for a list of companies.
Silver Lining – There are rewards, too!
Check out the carpooling and transit incentives (http://rideshare.511.org/rewards/). You could be eligible for rewards
just for trying a different kind of transportation. Many county organizations also offer incentive programs, too. Click
here (http://rideshare.511.org/rewards/county_benefits.aspx) for info.
Sample Tips for Commuters-BART Strike 2013
Sample Tips for Commuters-BART Strike 2013

28. BART Strike 2013 Planning
Tips for Businesses and Employers
A BART strike could delay deliveries, client visits, and make employees late for work—even if they don’t ride BART.
Advance planning will help your business.
1) Consider how your organization will be impacted:
a. How do customers access your business? Can you provide alternate transportation information or reschedule business
to a later date?
b. How do employees get to work? Look at alternatives for those who ride BART or will be impacted by additional traffic
(see below).
c. What scheduled meetings/events (on and off-site) occur during the strike? Can meetings change or convert to a
conference call?
d. Which deliveries can be advanced, delayed or postponed?
2) Encourage employees to make a back-up commute plan regardless if they take BART or drive to work.
Find carpool matches at http://rideshare.511.org.
Look for transit alternatives at http://transit.511.org. Select “additional options” on the trip planner form to exclude BART
from your trip plan.
Check the 511.org special strike information page at http://alert.511.org/ for current updates on service status, commute
alternatives and commuter tips. (Special pages will go live close to the strike date.)
3) If possible, allow employees to telecommute or work flexible schedules to avoid the most congested commute hours.
4) If employees must drive, encourage them to check the 511 Traffic page for current traffic conditions and driving times,
including possible alternative routes. http://traffic.511.org.
5) Appoint an employee transportation coordinator or ask for a volunteer. This staff member can contact the Rideshare
Program’s employer services representative for your area and get free expert assistance.
http://rideshare.511.org/employers/services.aspx or call 511 and say “Rideshare”.
6) Establish a guaranteed ride home (GRH) program. Most county transportation agencies offer these services for free –
employers just need to register. http://rideshare.511.org/rewards/guaranteed_home.aspx for details.
7) Allow temporary use of fleet vehicles. Employees can carpool home and back, returning the cars to the fleet for business
use during the day.
8) Encourage employees to get a FasTrak® tag to avoid long lines at the toll booths.
http://www.bayareafastrak.org/dynamic/signup/index.shtml
9) Get FasTrak® toll tags for your fleet vehicles to help your employees stay on schedule for deliveries and meetings. Pick
them up at select Safeway and Costco stores. https://www.bayareafastrak.org/vector/dynamic/signup/instructions.shtml
10) Promote car sharing to employees. http://www.511.org/go-green-carshare.asp
11) If you operate a shuttle service to/from a BART station, develop an alternative route and/or additional pickup locations. If
your employees use a shuttle service to/from the BART station, find out what the contingency plans are for this service and
inform your employees. If you need help contacting the shuttle providers, call 511 and say “Rideshare.”
For questions, contact the employer services representative in your area or call 511 and say “Rideshare.”
http://rideshare.511.org/employers/services.aspx
Sample Tips for Employers and Businesses-BART Strike 2013
Sample Tips for Employers and Businesses-BART Strike 2013

29. PLEASE PICK UP RIDERS ON YOUR
EVENING TRIP OUT OF THE CITY!
• Evening casual carpool drivers receive $5 coffee gift
cards (while supplies last).
• Use the Sterling Street priority on-ramp to leave
San Francisco.
• Use #casualcarpool on Twitter to find out where
drivers are needed or shout-out where riders
are needed.
• Find evening riders closer to your worksite through a
dynamic ridematching app, such as Carma (Car.ma).
• See the SF evening pick-up locations on the map on
reverse.
THANK YOU FOR DRIVING A
CASUAL CARPOOL
®
Go to
alert.511.org
for the most up-to-date
options.
Sample Casual Carpool Leaflet-BART Strike 2013
Sample Casual Carpool Leaflet-BART Strike 2013

30. Folsom
Harrison
I-80
Bryant
Brannan
Spear
Embarcadero
M
ain
Beale
Frem
ont
First
Second
How
ard
M
ission
Transbay
Terminal
Casual carpool pickup for:
MacArthur BART
Rockridge BART
Ashby BART
El Cerrito Plaza BART
North Concord BART
Pittsburg BART
Hercules
Richmond Parkway
Richmond BART
Fairfield/Suisun
North Berkeley BART
Del Norte BART
Orinda BART
Lafayette BART
Walnut Creek BART
Pleasant Hill BART
Concord BART
Oakland Claremont
Vallejo
Lakeshore/Grand
A.M. casual
carpool
dropoff
location
Casual carpool pickup for:
Alameda
West Oakland BART
Lake Merritt BART
Fruitvale BART
Coliseum BART
Albany
Emeryville
Piedmont
San Leandro BART
Bayfair BART
Castro Valley BART
West Dublin BART
Dublin BART
Hayward BART
South Hayward BART
Union City BART
Fremont BARTBART shuttle
dropoff
BART shuttle
pickup
BART Strike: Commuter Options for Access to East Bay
N
®
9-25-13
Routes to Bay Bridge carpool on-ramp
Casual carpool pickup/dropoff locations
BART shuttle pickup/dropoff locations

31. 511 Recommends:
1)Telecommute, if you can.
2)Carpool; the most under-used capacity is the empty seats in cars.
The 511 Carpool Lowdown
Benefits
• Carpools with FasTrak® can use the carpool lanes on bridges and save up to $3.50
on tolls (bayareafastrak.org).
• The carpool lane moves faster than cash/FasTrak® lanes.
• Carpoolers can use the Sterling Street priority on-ramp to leave San Francisco.
• Evening casual carpool drivers receive $5 coffee gift cards (while supplies last).
Three Flavors of Carpooling – Take Your Pick
• TRADITIONAL – Register at rideshare.511.org, establish your carpool early, and
get peace-of-mind. It’s easy, fast, and free!
• CASUAL – Drivers and passengers meet at designated locations in the East Bay
and travel to downtown San Francisco. See locations at traffic.511.org/#bartstrike.
During a BART strike, passenger loading zones (white curbs) at BART stations will
be Casual Carpool meeting locations if the station does not already have a desig-
nated spot.
• DYNAMIC – Find rides in real-time via a smartphone app. Go to car.ma.
Casual Carpool Tips
• Riders: Offer a donation for parking or gas in return for an evening commute
pick-up.
• Use #casualcarpool on Twitter to shout out where there are drivers/riders
needed.
• No drivers in the p.m.? Try a dynamic ride with Carma (car.ma).
• See evening pick-up locations on the map (on reverse) or go to alert.511.org.
PREPARE FOR A POTENTIAL BART STRIKE
Go to alert.511.org for the most up-to-date
strike information and travel options®
Sample Commuter Options Leaflet-BART Strike 2013
Sample Commuter Options Leaflet-BART Strike 2013

32. Folsom
Harrison
I-80
Bryant
Brannan
Spear
Embarcadero
M
ain
Beale
Frem
ont
First
Second
How
ard
M
ission
Transbay
Terminal
Casual carpool pickup for:
MacArthur BART
Rockridge BART
Ashby BART
El Cerrito Plaza BART
North Concord BART
Pittsburg BART
Hercules
Richmond Parkway
Richmond BART
Fairfield/Suisun
North Berkeley BART
Del Norte BART
Orinda BART
Lafayette BART
Walnut Creek BART
Pleasant Hill BART
Concord BART
Oakland Claremont
Vallejo
Lakeshore/Grand
A.M. casual
carpool
dropoff
location
Casual carpool pickup for:
Alameda
West Oakland BART
Lake Merritt BART
Fruitvale BART
Coliseum BART
Albany
Emeryville
Piedmont
San Leandro BART
Bayfair BART
Castro Valley BART
West Dublin BART
Dublin BART
Hayward BART
South Hayward BART
Union City BART
Fremont BARTBART shuttle
dropoff
BART shuttle
pickup
BART Strike: Commuter Options for Access to East Bay
N
®
9-25-13
Routes to Bay Bridge carpool on-ramp
Casual carpool pickup/dropoff locations
BART shuttle pickup/dropoff locations

33. Walnut Creek
BART Station
Concord
BART Station
Dublin/Pleasanton
BART Station
Fremont
BART Station
West Oakland
BART Station
Lafayette
BART Station
Downtown
San Francisco*
El Cerrito Del Norte
BART Station
San Leandro
BART Station
Hayward
BART Station
Limited BART Charter Bus Service
®
Monday – Friday
5 – 9 a.m. : Service to SF (check daily for updates)
3 – 7 p.m. : Service to East Bay
El Cerrito, Concord, Walnut Creek, Dublin/Pleasanton, San Leandro, Fremont,
West Oakland, Lafayette and Hayward to San Francisco.
Downtown San Francisco to West Oakland, El Cerrito, Concord, Walnut Creek,
Dublin/Pleasanton, San Leandro, Fremont, Lafayette and Hayward.
Service Days:
Service Hours:
A.M. Service:
P.M. Service: N
* BART will be issuing round-trip tickets for A.M. passengers.
P.M. passengers must have an A.M. ticket to return to the East Bay.
Check 511.org for specific stop locations and the latest updates.
Limited BART Charter Bus Service: First Come, First Served
10-1-13

34. NON-BART STATION LOCATIONS:
• Alameda - Northwest corner of Encinal & Park Ave.
• Alameda - Webster & Santa Clara.
• Albany - Pierce St. south of Central Ave. across from the Pacific East Mall.
• Emeryville - Christie south of 63rd; in front of the Pacific Park Plaza tower/condo.
• Emeryville Marina - Powell St. between Admiral and Commodore.
• Fairfield - Fairfield Transportation Center on corner of Cadenasso Dr. and Magellan (south of
I-80 W. Texas St. exit).
• Hercules Transit Center -- In the lot on Willow Avenue near the eastbound I-80 off-ramp. Parking
is by permit only, purchased in advance.
• Moraga - North side of Moraga Way, east of School St., by the bus stop shelter.
• Oakland - Lakeshore & Grand; under I-580 in parking lot, on the left as you enter.
• Oakland - Grand & Perkins.
• Oakland - Claremont & College in front of Safeway on the north side of Claremont.
• Oakland - Park & Hollywood adjacent to transbay bus stops on Park between Trestle Glen and
Hollywood.
• Oakland - Park & Hampel near transbay bus stop.
• Oakland - Fruitvale & Montana just north of Park & Ride lot on Montana by Flagg.
• Oakland - Hudson & Claremont under Hwy 24 on Hudson, just before Claremont.
• Oakland - Oakland & Monte Vista.
• Oakland - 4247 MacArthur.
• Piedmont - Oakland & Hillside.
• Richmond Parkway Park & Ride - Richmond Parkway just west of I-80. $3.00 per day.
• Vallejo - Park & Ride lot at Curtola Parkway & Lemon.
BART STATION LOCATIONS:
• North Berkeley BART - On Sacramento, east of the entrance to the BART station.
• El Cerrito Del Norte BART - On Eastshore, south of Orchard Supply Hardware.
• Lafayette BART - North of the station main entrance on Deer Hill Rd.
• Orinda BART- In the alley on the north side of Theater Square.
• All other stations, in the event of a BART strike: the passenger pick-up/drop off (white curb
zones) will serve as casual carpool pick-up locations.
CASUAL CARPOOL
EAST BAY PICK-UP LOCATIONS
For more details, see alert.511.org