Proficio Geo Technologies, a Bangalore-based company, developed the Proficio Transportation Management System (Pro-TMS) to streamline employee transportation for BPO organizations using GIS technology. Pro-TMS automates rostering, routing, and vehicle allocation, enhancing operational efficiency and customer service while ensuring employee safety and data management. The system supports integration with HRMS, provides comprehensive reporting, and has proven effective in handling over 15,000 daily employee routes.

1. BPO - Transportation Management System Challenges and Solution

2. PROFICIO GEO TECHNOLOGIES (P) LTD Proficio Geo Technologies (P) Ltd is a bangalore based software company established in the year 2003 having a key focus on providing solutions using GIS Technology. One of the premium product Proficio has developed is PRO-TMS (Proficio Transportation Management System) Software which caters to the employee’s transportation of BPO organization.

3. PRO-TMS (Proficio Transportation Management System) Software will act as a decision support tool for the Logistics Manager to overcome all the concerns and handles the complete operations of Employee transportation in an effective and efficient way. PRO-TMS

4. PRO-TMS is a GIS based web application which can be deployed as an intranet application. PRO-TMS V3.0 is built on Microsoft’s .NET technology. The development environment used is ASP.net, VB.net and Sql Server 2000. Centralized implementation for multiple sites across multiple cities. Supports integration with in-house/legacy HRMS systems. Supports integration with Active Directory (AD) to achieve Single Sign On (SSO). Introduction to PRO-TMS

5. ROSTER MANAGEMENT ROUTING VEHICLE ALLOCATION MIS & Billing Online rostering for SPOCs/TLs/Employees to manage their weekly/daily roster online. Incorporate last minute Change in Login/Logout time Change in the shift Configurable Cut-off times to block changes prior to the shift times. Resignation of an employee Zero Non- Inclusion of employees No Duplication of the employees Person independent Routing Company induced rules and policies Area Based Routing Optimum utilization of the vehicle Back to Back Utilization of Vehicles Multiple driver duty allocation. Vendor preference consideration Optional Plaque card number based vehicle allocation Reconciliation of Bills Trip Sheet Maintenance Audit Reports Generate MIS Reports Dash Board Report Absenteeism/No Shows Report Late Arrival Reports PRO-TMS A solution approach

6. Streamline & Centralize transport operations Create Efficiency in the Transport Team Move from People Oriented to Process Oriented Lessen turnaround time & improve customer service Visibility & readily available data & statistics for Finance / Management Transparency in operational procedures Preparedness for future operation expansion Go Green Why Automation ?

7. Automation Advantages Automated Rostering will help companies to streamline the inputs to the Transport Team. Automated clustering of employees/Clubbing by incorporating peak time definitions, route pattern and policy compliances The Cluster/Clubbing is done by studying the existing route pattern and clubbing adopted by the Transport Team. The Vehicle Allocation Module will assign the vehicle based to the permissible Reusability allotted by the Transport Policy SMS to all the employees about the Vehicle Number, Driver Name and Approximate ETA with minimum manual intervention. Quickly extract all the necessary MIS reports On time Vendor wise/Business wise Billing

8. PRO-TMS Routing PRO-TMS proprietary Routing Algorithm with Intelligent features such as: Area Based Routing Picks Employees based on “Who is Next to me” approach. Neighourhood Policy Optimizes Single Employee Routes Female Employee routing Policy PRO-TMS proprietary Vehicle Allocation Algorithm with Intelligent features such as: Vehicle Inventory Priority to Vehicles in Use Sticky Routes Allocates Vehicles on Vendor Preference Driver duty consideration

9. PRO-TMS – Experience & Accomplishments PRO-TMS routes more than 15,000 Employees on a daily Basis PRO-TMS routes over 2,25,000 KMs average on a daily basis PRO-TMS has helped our customers to reduce the time and effort in routing and focus on addressing employee concerns PRO-TMS has helped our customers to progress from people oriented to process oriented PRO-TMS has helped our customers to step up to daily routing from the weekly routing PRO-TMS has helped our customers to save time on routine operational procedures and focus on providing better customer service PRO-TMS has helped our customers in automating the complete operations starting from Rostering, Routing, Communication, MIS to Billing.

10. OUR CUSTOMERS

11. Security PRO-TMS ensures that Female employee will not be picked first or dropped last PRO-TMS sends SMS messages to the employees w.r.t to the cab details and driver details prior employee boards the vehicle Structure’s Operations Improved information visibility Better accountability & confidentiality Better management of data storage Accurate Billing Better & faster cost analysis Better addressed grievances Generates route in 1/3 time compared to manual Optimum usage of Vehicle Better Vehicle allocation Reduction in workarounds & paperwork Maximizes team efficiency ROI Conclusion

12. PROFICIO GeoTechnologies Pvt. Ltd. # 102, # 9, 6 th Cross, Off 80ft Road, II Stage, II Phase, RMV Extension, Bangalore 560 094 Phone: +91-80-23519696 Fax: +91-80-23519696 Url: www.proficio.in CONTACT DETAILS Thank You