Presentation that I gave at Agile Australia 2012 in Melbourne, and at Agile Encore 2012 in Auckland. Agile, Lean, Kanban, DevOps, Continuous Delivery! Fundamentally, all these methodologies are predicated on effective system and culture change. They require people and teams to work together to negotiate outcomes, remove inefficiencies, and deliver great business outcomes. This talk focusses on the practicalities of building a high-performing team that can execute within a chosen methodology, and deliver awesome business outcomes. It includes practical tips on motivation, hiring, and team building across distributed teams, and gives real life examples of successes (and failures). Discover: » A clear context for why this is a precursor for the successful adoption of Agile » A clear framework for building high performing teams » Practical tips for what to do when things go wrong » How to lead high performing Distributed teams » Real life examples of what worked and what doesn't

1. Building High Performing Teams…
Nish Mahanty
@nishmahanty

2. …Awesome Business Outcomes
Nish Mahanty

3. Why Agile?

4. Okay, we’re Agile.
Now what?

6. A framework for
building high performing teams
who can “Get (the right) Stuff Done”

7. MYOB LiveAccounts
What is it?
 Easy to use accounting solution
 Available online, anytime
 Linked to your bank accounts
 Ideal for sole traders, start ups
and smaller businesses

8. AON Hewitt Best Employer Survey
40% 65%
30%
High
Performance/
Hewitt
Best Employer
Zone
0% 100%

9. better performance show all bank accounts
Trial Balance
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override GST on rules
sp*cial characters add notes Safari & Chrome
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bank transfer
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35% partial payments
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suggested matches
Innovation Award GL Details Report in Excel
Reel Purple Winners

11. Honey - 2012 Australian Women’s Champions

12. Deconstructing the problem

13. Building high performing teams
to deliver awesome business outcomes

14. Building high performing teams
who know the business
to deliver awesome business outcomes

15. Building high performing teams
who know how to work together
to deliver awesome business outcomes

16. Building high performing teams
who want
to deliver awesome business outcomes

17. Building high performing teams
empowered to change things
to deliver awesome business outcomes

18. Building high performing teams
who know the business,
know how to work together,
are empowered to change things,
and who want
to deliver awesome business outcomes

19. know the business

20. Vision, brand, customer
values, goals, satisfaction data
strategies
KPIs based on business goals
quarterly results, annual goals
market research
double jacking, usability testing
business value of each story,
business impact of each decision value chain
Extra focus for distributed teams
know the business

21. want to deliver

22. want to deliver

24. Video
http://www.youtube.com/watch?v=u6XAPnuFjJc
http://www.danpink.com/articles

25. want to deliver

26. want to deliver

27. want to deliver

28. know how to work together

29. Ranked Discriminators of Most and Least Effective Knowledge Teams
Trust
Goodwill/Cooperation
Clarity of Purpose
Information Available
Inspirational Leadership
Group Brainstorming
Respect for Individuals
Conflict Management
Team Learning
Autonomy
Project Leadership
Alignment of Values
Climate for Creativity
Equipment & Facilities
Appropriate Pressure
Market/Client Awareness
Scientific/Tech. Expertise
http://www.kteams.com.au/page/research_basis_for_ktep.html
http://www.infoq.com/presentations/teamwork-an-individual-skill

30. Chris Avery:
Building Teams
align goals
make & keep agreements
clear direction & purpose
know how to work together

31. know how to work together

32. know how to work together

33. Distributed teams...
communication channels
face to face
build trust

34. empowered to change things

35. “A bad system, will defeat a good
person, every time.”
W.E. Deming

36. Building high performing teams
who know the business,
know how to work together,
are empowered to change things,
and who want
to deliver awesome business outcomes

37. Let them at it!

38. We’re Hiring
@nishmahanty
nish.mahanty@myob.com

39. Effective teams need effective
individuals...
7 Habits
GTD
Know Yourself

40. Hiring...
Fit
Motivation
Skills

41. Build a common vision