Freshservice participated in the HDI Conference which happened at Orlando, Florido from 12 - 15 April 2016. There were some key insights for us from the conference and we wanted to share them with everyone.
How to improve life on the Service Desk? Freshservice
At the end of 2015, the Service Desk Institute (SDI) and Freshservice jointly conducted research into life working on the IT service desk in 2016. This covered the key pain points for service desks and ITSM tools and vendors, as well as top service desk enhancements and priorities for 2016.
Watch this slide deck to know:
the survey results,
the root causes of service desk concern and friction, and
practical ways in which to tackle the most common obstacles and issues.
Find out how “normal” your service desk is and what you can do to improve things.
Metrics that Matter: Focusing on key metrics for an efficient service desk an...Freshservice
This document discusses key IT service metrics that can help Acme Entertainment improve their IT service desk. It recommends that Acme focus on three key metrics: service level agreements (SLAs) to set expectations for users, load metrics to understand ticket volumes and hotspots, and customer satisfaction surveys (CSAT) to measure user happiness. Following these metrics could help Acme reduce ticket volumes through improved problem management, meet realistic SLAs for transparency, increase customer satisfaction without needing more staff.
So the technology organisation introduced Agile, DevOps, and Cloud-based delivery. Why do they still suck in the eyes of the business? The answer lies in the management perspective which still relies on the 20th century thinking for 21st-century technologies. Using a major European car manufacturing company as a case study. Alan explains the management change necessary to get a better return on energy after digital transformations.
Service Design is a user-centered approach to designing end-to-end services that enable users to achieve their goals. It uses methods and a "toolbox" to understand user needs and challenge assumptions in order to simplify services. Service Design can complement other approaches like ITIL by focusing on the front-of-house experience and reusing existing components rather than building new ones. Adopting a user-centric mindset and learning from other practices like those of the Government Digital Service can help make services more open and consistent.
This document discusses the benefits of IT consulting services for businesses. IT consulting helps businesses meet their goals efficiently by providing information technology expertise. Key benefits include increasing organizational efficiency, maximizing the use of existing technology while also adopting new technologies, and reducing costs of technology adaptation. The document recommends choosing a service provider that offers simple, full-service solutions and establishes performance standards that meet client requirements.
Experience Everywhere. How to proactively enhance employee experience across ...nexthink
The transition to remote working forced upon us by the global COVID-19 pandemic is now becoming the new normal. And this blend of office and remote work is leading the world towards de-organization!
However, this unprecedented transition comes with its own set of challenges, making the role of in-house IT departments even more critical than before. Tasked with providing secure infrastructure and collaboration tools to improve the productivity of employees, IT teams must now also work to enhance the experiences of employees when meeting virtually.
This heightened involvement of IT departments promises to deepen the alliance between IT and the wider business and requires both greater visibility and a capacity to be truly proactive. Organizations that can provide their remote employees with seamless work experiences are more likely to weather future uncertainties with minimal impact on their businesses.
We are not sure whether we will able to go back to the old world; however, we can certainly prepare ourselves for the new one where employees "work from anywhere".
Nexthink's VP Technical Services, Jon Cairns joined IDC and Banque du Caire to discuss real-world, actionable guidance that will prepare and empower you to meet the challenges of this new reality.
The document provides an agenda for an event titled "From Service To Experience". Key points:
- The event will include various presentations and a demonstration on moving from a service level agreement (SLA) focus to an experience level agreement (XLA) focus.
- A breakout session will discuss measuring user sentiment and experience, which are seen as key to defining an XLA, rather than just quantitative metrics.
- The document discusses challenges around defining what to measure to improve experience, and emphasizes the importance of qualitative user sentiment data, not just quantitative SLA metrics.
- Moving from a service mindset to an experience mindset requires changes in governance, tools, and culture to prioritize the end
How to improve life on the Service Desk? Freshservice
At the end of 2015, the Service Desk Institute (SDI) and Freshservice jointly conducted research into life working on the IT service desk in 2016. This covered the key pain points for service desks and ITSM tools and vendors, as well as top service desk enhancements and priorities for 2016.
Watch this slide deck to know:
the survey results,
the root causes of service desk concern and friction, and
practical ways in which to tackle the most common obstacles and issues.
Find out how “normal” your service desk is and what you can do to improve things.
Metrics that Matter: Focusing on key metrics for an efficient service desk an...Freshservice
This document discusses key IT service metrics that can help Acme Entertainment improve their IT service desk. It recommends that Acme focus on three key metrics: service level agreements (SLAs) to set expectations for users, load metrics to understand ticket volumes and hotspots, and customer satisfaction surveys (CSAT) to measure user happiness. Following these metrics could help Acme reduce ticket volumes through improved problem management, meet realistic SLAs for transparency, increase customer satisfaction without needing more staff.
So the technology organisation introduced Agile, DevOps, and Cloud-based delivery. Why do they still suck in the eyes of the business? The answer lies in the management perspective which still relies on the 20th century thinking for 21st-century technologies. Using a major European car manufacturing company as a case study. Alan explains the management change necessary to get a better return on energy after digital transformations.
Service Design is a user-centered approach to designing end-to-end services that enable users to achieve their goals. It uses methods and a "toolbox" to understand user needs and challenge assumptions in order to simplify services. Service Design can complement other approaches like ITIL by focusing on the front-of-house experience and reusing existing components rather than building new ones. Adopting a user-centric mindset and learning from other practices like those of the Government Digital Service can help make services more open and consistent.
This document discusses the benefits of IT consulting services for businesses. IT consulting helps businesses meet their goals efficiently by providing information technology expertise. Key benefits include increasing organizational efficiency, maximizing the use of existing technology while also adopting new technologies, and reducing costs of technology adaptation. The document recommends choosing a service provider that offers simple, full-service solutions and establishes performance standards that meet client requirements.
Experience Everywhere. How to proactively enhance employee experience across ...nexthink
The transition to remote working forced upon us by the global COVID-19 pandemic is now becoming the new normal. And this blend of office and remote work is leading the world towards de-organization!
However, this unprecedented transition comes with its own set of challenges, making the role of in-house IT departments even more critical than before. Tasked with providing secure infrastructure and collaboration tools to improve the productivity of employees, IT teams must now also work to enhance the experiences of employees when meeting virtually.
This heightened involvement of IT departments promises to deepen the alliance between IT and the wider business and requires both greater visibility and a capacity to be truly proactive. Organizations that can provide their remote employees with seamless work experiences are more likely to weather future uncertainties with minimal impact on their businesses.
We are not sure whether we will able to go back to the old world; however, we can certainly prepare ourselves for the new one where employees "work from anywhere".
Nexthink's VP Technical Services, Jon Cairns joined IDC and Banque du Caire to discuss real-world, actionable guidance that will prepare and empower you to meet the challenges of this new reality.
The document provides an agenda for an event titled "From Service To Experience". Key points:
- The event will include various presentations and a demonstration on moving from a service level agreement (SLA) focus to an experience level agreement (XLA) focus.
- A breakout session will discuss measuring user sentiment and experience, which are seen as key to defining an XLA, rather than just quantitative metrics.
- The document discusses challenges around defining what to measure to improve experience, and emphasizes the importance of qualitative user sentiment data, not just quantitative SLA metrics.
- Moving from a service mindset to an experience mindset requires changes in governance, tools, and culture to prioritize the end
The goal might be clear—improve the digital employee experience—but getting it done can be challenging amidst digital transformations and changes to the corporate IT landscape.
Whenever productivity and output are negatively impacted, IT often gets the blame. Despite this, employees continue to raise their expectations of IT and expect their digital experience to “just work” all the time. Jon Cairns, VP Global Solution Consulting explains what IT departments can do to simultaneously close the digital experience expectation gap, focus on innovation, and give employees a superb digital work experience.
From SLAs to XLAs | Shift to pro-active service deliverynexthink
Slides from workshop focused on service management excellence and end user experience measurement.
Sessions:
1. Service Management Process Automation, with Bright Horse
2. From SLA to XLA: Re-Thinking End-User KPIs, with Nexthink
3. Great Customer Service is The Experience, with Chris Markiewicz
What can IT Consulting Services Deliver for Your Business - Important Aspects...Dynamic Excel
“Consulting offered me an opportunity to see a lot of different businesses in different regions of the world, to see how textiles were being affected by foreign competition, how technology is changing to achieve optimum level productivity for business”. Mitt Tiron
Liberty Mutual drives superior digital employee with Nexthinknexthink
Ranked 75th on the Fortune 500 list and with a head count of over 50,000 employees and over 900 locations —Jared and his team have a massive responsibility to deliver quality end-user technology services to enable this global workforce. Learn how Jared and Mike are using Nexthink to meet Liberty’s unique business goals, culture, and overall technology strategy.
Modern Enterprise Service Management: Which Vendor is Right for Your Business?EasyVista
In tomorrow’s “Everything-as-a-Service World” there will not be a one-size-fits-all approach to selecting the best service management partners for your business. What’s just right for you might be completely wrong for someone else. What is certain is that choosing tomorrow’s ITSM platform based on yesterday’s requirements is a recipe for disaster. So what should you be planning for and who should you be considering?
Pink Elephant’s George Spalding dives into some of the trends shaping the industry. Joining him is Dennis Callaghan, Senior Enterprise Software Analyst with 451 Research, who reviews the current vendor landscape and highlights the “best fit” based on business needs.
Topics discussed:
- “SaaS or On Premise?” – the advantages to both, and to choice
- Vendor/Client “Culture Match” – the importance of find the right strategic fit runs deeper than just the technology
- Best of Breed vs. All-in-One” – understanding the pro’s and con’s
- “Customize vs. Vanilla Install” – what’s preferred, and what’s realistic
- “Future Proof” – a checklist to ensure long term success, not just short term gain
This webinar concludes with Russel Jesski, IT Director with FCCI Insurance. Russel will share the process his firm went through, and why they chose to partner with EasyVista.
For the full webinar replay on this topic, please watch the accompanying YouTube video.
IDC overviews latest digital workplace research and insightsnexthink
IDC’s Angela Salmeron (Associate Research Director, European Future of Work) overviewed the latest research and trends in digital workplace and transformation as we transition to a future of work centred on supporting a hybrid working culture.
Fragile to agile in 24 months: Doing "IT" differently at the NHSnexthink
NHS East & North Hertfordshire CCG overview the steps that took their IT infrastructure from 'fragile' to 'agile', including: a share services approach, hybrid private cloud, robotic process automation, and Nexthink's solutions.
eFolder Partner Chat webinar — Making the Transition from Break-Fix to Manage...eFolder
Bill Blum, President and Owner of Alpine Business Systems, was tired of the inconsistent revenue and lack of client loyalty that characterized his MSP practice. That's why he successfully transitioned Alpine Business Systems to a managed services model.
In this webinar, learn why and how Bill de-emphasized his break-fix practice in order to establish a better footing in the MSP world. Bill and Ted Hulsy, VP of Marketing at eFolder, discuss best practices on making the transition from break-fix to managed services.
Experience everywhere: The post-crisis ITSM revolutionnexthink
The rapid digital transformation and disruption driven by the Coronavirus crisis has accelerated the shift to a ‘work-from-anywhere’ environment for many organisations.
Service organisations are expected to manage 100% of the digital workforce, yet research shows traditional processes and tools only provide 55% of the visibility required to confidently understand and manage high quality service delivery.
Why do we tolerate working in an environment that waits for something to break in order to fix it?
Many organisations are realising the benefits of sustaining home-working including increased staff productivity, morale and collaboration, coupled with lower office and travel costs, and reduced absenteeism.
With constant change, accelerating pace, rising expectations, and decreasing visibility–could this be the time to benefit from disruption and re-establish a service management eco-system that breaks free of SLAs, prioritises users–who’s only window into their work is their screen–and gain actionable insights to drive proactive, meaningful change for them?
Nexthink’s ITSM Practice Lead, David D’Agostino discussed how organisations drive superior digital employee experience in a ‘work-from-anywhere’ environment and key steps to take into our ‘next normal’.
What 'experience' means for enlightened executivesnexthink
Enlightened executives recognise that business focus is moving from 'service' to 'experience'. The battleground for relevance is moving away from 'people, process, technology' and towards experience insights, design, delivery, and management'. These slides focus on the importance of 'experience' and how XLAs create a meaningful dialogue between stakeholders.
How do you measure the success of workplace technology you implement?nexthink
The digital workplace technology of tomorrow has the potential to increase productivity, boost morale, and deliver business value.
So how do you accurately measure the experience quality of that technology so you know where to make improvements? Where do you go from here?
We use satnav in our cars because it provides real-time information on the best route to take—what if we could do the same with our technology choices? Imagine having the same impact in IT where you know the directions to take to increase how well users can do their work, and prove the value from IT investments.
What’s your score? Using XLAs to quantify service experiencenexthink
Providing a superior digital employee experience increases productivity, boosts morale, and delivers business value from IT investments. Organisations that fail to deliver; risk productive and financial cost to the business—for example the average UK worker loses over two weeks a year due to technology trouble.
So what are the steps required to build a comprehensive view of your IT experience quality and enable a pro-active, continuous improvement path? This session explores approaches and real examples proven to effectively measure, manage, and benchmark IT experience from a business perspective to align with the guiding principles of ITIL 4, in order to help shift from traditionally IT-focussed SLAs to metrics that more fully encompass end-users.
1) Building a remote workforce requires adopting new strategies and mindsets as traditional processes may no longer apply. It requires some trial and error.
2) Key aspects of building a remote workforce include assembling teams based on the skills needed rather than roles, fostering a remote mindset, creating an agile workforce, and focusing on results over how work gets done.
3) Benefits of a remote workforce include accessing a larger talent pool, improved productivity, work-life balance and employee retention, increased employee engagement and satisfaction, and healthier and happier employees.
This session took us through the highs and lows of the ground-breaking research survey conducted by HD to determine the current state of IT organisations’ business focus and process maturity.
This document discusses the hidden value that desktop support technicians can provide beyond just basic desktop support. It notes that desktop support technicians have broad technical knowledge from years of experience dealing with all types of issues. This experience enables them to quickly troubleshoot problems, recognize related incidents, and develop solutions. It also describes how desktop support technicians have helped with initiatives in areas like standards and compliance, security, procurement and licensing, application development, and more. The document advocates finding ways to utilize the skills and experience of desktop support technicians to supplement other teams' work.
ASAE Tech Conference: Don't Blame The Sofware: 5 Vital Considerations Before ...Vanguard Technology
The document discusses 5 vital considerations for organizations before changing their association management system (AMS): 1) understanding existing processes, 2) evaluating current information systems, 3) preparing staff for change, 4) conducting a thorough return on investment analysis, and 5) thorough planning and homework. It emphasizes involving staff, documenting processes, integrating all databases, calculating both financial and personnel impacts, and thorough vendor evaluation and planning.
This certificate certifies that an individual has successfully completed 14 hours of training to be a group leader for the Strengthening Families Program. The Strengthening Families Program is designed for families with children ages 6 to 11 years old. The certificate was signed by a psychologist to verify the completion of the training.
The goal might be clear—improve the digital employee experience—but getting it done can be challenging amidst digital transformations and changes to the corporate IT landscape.
Whenever productivity and output are negatively impacted, IT often gets the blame. Despite this, employees continue to raise their expectations of IT and expect their digital experience to “just work” all the time. Jon Cairns, VP Global Solution Consulting explains what IT departments can do to simultaneously close the digital experience expectation gap, focus on innovation, and give employees a superb digital work experience.
From SLAs to XLAs | Shift to pro-active service deliverynexthink
Slides from workshop focused on service management excellence and end user experience measurement.
Sessions:
1. Service Management Process Automation, with Bright Horse
2. From SLA to XLA: Re-Thinking End-User KPIs, with Nexthink
3. Great Customer Service is The Experience, with Chris Markiewicz
What can IT Consulting Services Deliver for Your Business - Important Aspects...Dynamic Excel
“Consulting offered me an opportunity to see a lot of different businesses in different regions of the world, to see how textiles were being affected by foreign competition, how technology is changing to achieve optimum level productivity for business”. Mitt Tiron
Liberty Mutual drives superior digital employee with Nexthinknexthink
Ranked 75th on the Fortune 500 list and with a head count of over 50,000 employees and over 900 locations —Jared and his team have a massive responsibility to deliver quality end-user technology services to enable this global workforce. Learn how Jared and Mike are using Nexthink to meet Liberty’s unique business goals, culture, and overall technology strategy.
Modern Enterprise Service Management: Which Vendor is Right for Your Business?EasyVista
In tomorrow’s “Everything-as-a-Service World” there will not be a one-size-fits-all approach to selecting the best service management partners for your business. What’s just right for you might be completely wrong for someone else. What is certain is that choosing tomorrow’s ITSM platform based on yesterday’s requirements is a recipe for disaster. So what should you be planning for and who should you be considering?
Pink Elephant’s George Spalding dives into some of the trends shaping the industry. Joining him is Dennis Callaghan, Senior Enterprise Software Analyst with 451 Research, who reviews the current vendor landscape and highlights the “best fit” based on business needs.
Topics discussed:
- “SaaS or On Premise?” – the advantages to both, and to choice
- Vendor/Client “Culture Match” – the importance of find the right strategic fit runs deeper than just the technology
- Best of Breed vs. All-in-One” – understanding the pro’s and con’s
- “Customize vs. Vanilla Install” – what’s preferred, and what’s realistic
- “Future Proof” – a checklist to ensure long term success, not just short term gain
This webinar concludes with Russel Jesski, IT Director with FCCI Insurance. Russel will share the process his firm went through, and why they chose to partner with EasyVista.
For the full webinar replay on this topic, please watch the accompanying YouTube video.
IDC overviews latest digital workplace research and insightsnexthink
IDC’s Angela Salmeron (Associate Research Director, European Future of Work) overviewed the latest research and trends in digital workplace and transformation as we transition to a future of work centred on supporting a hybrid working culture.
Fragile to agile in 24 months: Doing "IT" differently at the NHSnexthink
NHS East & North Hertfordshire CCG overview the steps that took their IT infrastructure from 'fragile' to 'agile', including: a share services approach, hybrid private cloud, robotic process automation, and Nexthink's solutions.
eFolder Partner Chat webinar — Making the Transition from Break-Fix to Manage...eFolder
Bill Blum, President and Owner of Alpine Business Systems, was tired of the inconsistent revenue and lack of client loyalty that characterized his MSP practice. That's why he successfully transitioned Alpine Business Systems to a managed services model.
In this webinar, learn why and how Bill de-emphasized his break-fix practice in order to establish a better footing in the MSP world. Bill and Ted Hulsy, VP of Marketing at eFolder, discuss best practices on making the transition from break-fix to managed services.
Experience everywhere: The post-crisis ITSM revolutionnexthink
The rapid digital transformation and disruption driven by the Coronavirus crisis has accelerated the shift to a ‘work-from-anywhere’ environment for many organisations.
Service organisations are expected to manage 100% of the digital workforce, yet research shows traditional processes and tools only provide 55% of the visibility required to confidently understand and manage high quality service delivery.
Why do we tolerate working in an environment that waits for something to break in order to fix it?
Many organisations are realising the benefits of sustaining home-working including increased staff productivity, morale and collaboration, coupled with lower office and travel costs, and reduced absenteeism.
With constant change, accelerating pace, rising expectations, and decreasing visibility–could this be the time to benefit from disruption and re-establish a service management eco-system that breaks free of SLAs, prioritises users–who’s only window into their work is their screen–and gain actionable insights to drive proactive, meaningful change for them?
Nexthink’s ITSM Practice Lead, David D’Agostino discussed how organisations drive superior digital employee experience in a ‘work-from-anywhere’ environment and key steps to take into our ‘next normal’.
What 'experience' means for enlightened executivesnexthink
Enlightened executives recognise that business focus is moving from 'service' to 'experience'. The battleground for relevance is moving away from 'people, process, technology' and towards experience insights, design, delivery, and management'. These slides focus on the importance of 'experience' and how XLAs create a meaningful dialogue between stakeholders.
How do you measure the success of workplace technology you implement?nexthink
The digital workplace technology of tomorrow has the potential to increase productivity, boost morale, and deliver business value.
So how do you accurately measure the experience quality of that technology so you know where to make improvements? Where do you go from here?
We use satnav in our cars because it provides real-time information on the best route to take—what if we could do the same with our technology choices? Imagine having the same impact in IT where you know the directions to take to increase how well users can do their work, and prove the value from IT investments.
What’s your score? Using XLAs to quantify service experiencenexthink
Providing a superior digital employee experience increases productivity, boosts morale, and delivers business value from IT investments. Organisations that fail to deliver; risk productive and financial cost to the business—for example the average UK worker loses over two weeks a year due to technology trouble.
So what are the steps required to build a comprehensive view of your IT experience quality and enable a pro-active, continuous improvement path? This session explores approaches and real examples proven to effectively measure, manage, and benchmark IT experience from a business perspective to align with the guiding principles of ITIL 4, in order to help shift from traditionally IT-focussed SLAs to metrics that more fully encompass end-users.
1) Building a remote workforce requires adopting new strategies and mindsets as traditional processes may no longer apply. It requires some trial and error.
2) Key aspects of building a remote workforce include assembling teams based on the skills needed rather than roles, fostering a remote mindset, creating an agile workforce, and focusing on results over how work gets done.
3) Benefits of a remote workforce include accessing a larger talent pool, improved productivity, work-life balance and employee retention, increased employee engagement and satisfaction, and healthier and happier employees.
This session took us through the highs and lows of the ground-breaking research survey conducted by HD to determine the current state of IT organisations’ business focus and process maturity.
This document discusses the hidden value that desktop support technicians can provide beyond just basic desktop support. It notes that desktop support technicians have broad technical knowledge from years of experience dealing with all types of issues. This experience enables them to quickly troubleshoot problems, recognize related incidents, and develop solutions. It also describes how desktop support technicians have helped with initiatives in areas like standards and compliance, security, procurement and licensing, application development, and more. The document advocates finding ways to utilize the skills and experience of desktop support technicians to supplement other teams' work.
ASAE Tech Conference: Don't Blame The Sofware: 5 Vital Considerations Before ...Vanguard Technology
The document discusses 5 vital considerations for organizations before changing their association management system (AMS): 1) understanding existing processes, 2) evaluating current information systems, 3) preparing staff for change, 4) conducting a thorough return on investment analysis, and 5) thorough planning and homework. It emphasizes involving staff, documenting processes, integrating all databases, calculating both financial and personnel impacts, and thorough vendor evaluation and planning.
This certificate certifies that an individual has successfully completed 14 hours of training to be a group leader for the Strengthening Families Program. The Strengthening Families Program is designed for families with children ages 6 to 11 years old. The certificate was signed by a psychologist to verify the completion of the training.
The physical creation of genesis is reflective of systematic theologyZebach SDA Church
This document outlines how the seven pillars of systematic theology directly correspond to the seven days of creation in Genesis.
It discusses each of the seven pillars - the doctrine of God, the depravity of man, the work of the Holy Spirit, justification, sanctification, the judgment, and the Sabbath - mapping them to events in Genesis 1 and providing biblical support.
For example, it states that the doctrine of God corresponds to Genesis 1:1, the depravity of man to Genesis 1:2, and the work of the Holy Spirit to Genesis 1:2. It argues this demonstrates the order of Genesis was intentionally structured to mirror systematic theology.
This document contains an internet shortcut file with a URL pointing to a SkyDrive live site and parameters including a client ID, residence ID, and type designation of 3. The shortcut file defines a link to a cloud storage site on Microsoft's SkyDrive with embedded authentication parameters.
21 Top Ways to Supercharge your ProductivityMelissa Chu
The document lists 21 ways to improve productivity including taking naps, saying no to extra tasks, and getting important work done in the morning. It recommends batching communications, using the Pomodoro technique of 25 minute work sessions, and decluttering your desk. Regular exercise, a healthy diet, and standing meetings are also suggested to boost productivity and energy levels while making time for fun and relaxation.
Coding is a special language used to write computer programs. Programs contain instructions that are written in code to allow computers to complete tasks. Common computer components that help programs run include the hard drive, which stores digital data on magnetic disks, and RAM, or random access memory, which provides quick access to memory and allows programs to run.
This document provides a summary of doctrinal education on character change focusing on proper use of the tongue. It begins by explaining that character is developed through diligent lifelong effort, not inheritance or accident. It then examines scripture passages in James and Proverbs regarding the power of the tongue to give life or death and how it reveals the state of one's character and heart. The document analyzes physically how the tongue functions and spiritually how scripture teaches about controlling speech and avoiding evil or deceitful words. It emphasizes that whatever is in the heart will be expressed in speech and actions.
HTML and CSS are used to build websites. HTML provides the content and structure, while CSS handles the styling and layout. Some key HTML elements include headings, paragraphs, images, and links. CSS can control colors, fonts, spacing and more. Websites are coded using tags like <p> for paragraphs and <h1> for main headings. The first lines of code in an HTML file are always <!DOCTYPE html> followed by <html> and <head> tags, with the <body> tag containing the visible page content.
This document provides brief biographies of 12 faithful Christian women throughout history who endured tribulation and persecution for their faith. It describes their acts of faithfulness including converting others to Christianity despite facing arrest, torture and martyrdom. Some of the women mentioned are Perpetua and Felicitas who were martyred in Rome, Blandina who endured torture in Lyon, and Lucy Yi Zhenmei who taught women in China and established a mission despite risks of arrest.
Lynda.com - Webinar: Glücklicher im Beruf. Umfrage und Tipps für die Weiterbi...LinkedIn D-A-CH
Hier finden Sie alle Folien des Webinars. Wir freuen uns auf Ihr Feedback. Nehmen Sie gerne Kontakt mit uns auf, wenn Sie mir über LinkedIn Lösungen für die Personalbeschaffung oder Weiterbildungsangebote via Lynda.com erfahren möchten: http://bit.ly/KontaktLNKD
Dreamweaver is a website design program that allows users to easily create and edit websites using HTML code or a graphical interface. It integrates well with other Macromedia programs like Flash and Shockwave. Dreamweaver offers multiple views for coding and previewing websites, and includes tools for importing graphics, data, and help documentation to guide new users.
La Unión Soviética comenzó a desintegrarse en la década de 1980 debido a problemas económicos y políticos. Mijaíl Gorbachov implementó las reformas de perestroika y glásnost para tratar de salvar la economía, pero en cambio desataron fuerzas nacionalistas que llevaron a la disolución final de la URSS en 1991 con la formación de la Comunidad de Estados Independientes. La nueva Federación Rusa enfrentó dificultades económicas y conflictos políticos bajo el liderazgo de Boris Yelts
This document provides an overview of the ME 176 Control Systems Engineering course. It will be taught by Leonides De Ocampo and use the 5th edition of the textbook "Control Systems Engineering" by Norman Nice. The course consists of 3 credit hours over 15 weeks, with 2 hours of lecture and 3 hours of lab each week. Students will be evaluated through four long exams, lab submissions, and bonus assignments. The course will cover topics like modeling systems, transient response analysis, stability analysis, and design techniques over its four quarters.
html & css powerpoint slide show for presentation. Here, basic concept of css using with html. a webpage decorated by css.
HTML- Hyper text markup language.
CSS- Cascading Style sheet.
Spot speed studies are used to determine the speed
distribution of a traffic stream at a specific location. I The data gathered in spot speed studies are used to determine vehicle speed percentiles, which are useful in making many speed-related decisions
7 Key Points for Process excellence/ Process ImprovementBenjamin Kyalo
The document outlines 7 key points for organizational process excellence: 1) Design systems and processes that meet customer needs; 2) Involve workers in process improvement by having them identify opportunities and solutions; 3) Align and guide metrics to measure the right things and ensure the data is useful; 4) Ensure process visibility and ownership with someone responsible for understanding and improving entire processes; 5) Consider technology which has potential to radically redesign processes; 6) Make continuous process improvement part of the organizational DNA; 7) Avoid being too complicated and reduce unnecessary complexity.
Digital transformation involves creating an operational backbone and digital offerings. An operational backbone integrates siloed systems to improve customer experience, while digital offerings develop new value propositions inspired by emerging technologies. Successful companies lead transformation enterprise-wide rather than just through IT. They also create accountable teams focused on missions and metrics instead of structure. The challenges are developing leadership capable of coaching teams through change and integrating new digital and existing operational systems.
Digital technologies are changing how HR functions in India. While some companies have fully digitized processes like recruitment, training, and performance management, many are still relying on manual and paper-based systems. There is resistance to change from employees who prefer personal interactions, but digital tools also offer advantages like predictive talent analytics and mobile apps that can make HR processes more efficient. However, HR must ensure digitization is implemented responsibly and actually improves the employee experience rather than excessively monitoring workers. The future of HR in India will continue to be shaped by how well technology can be utilized while maintaining a human-centered approach.
Bridging the Digital Physical Divide in RetailRich Boyd
How can traditional retail organisations overcome the digital divide? In this presentation I discuss the nature of a truly digital organisation, how an organisation can overcome this divide, some tips on getting started, and finally a series of thoughts around mobile and where the opportunities are for marketers.
The document discusses what is next in corporate innovation. It suggests that to drive core innovation, companies need to make corporate design thinking more data-driven. For adjacent innovation, companies need to ensure initiatives are aligned with user and market needs as well as corporate strategy. To enable radical innovation, companies need to invest in new ventures through corporate venture arms and help startups scale. The document provides examples and resources for implementing these approaches.
Marketing IT to the Business Strategic Insights Reportpatmisasi
The document discusses best practices for CIOs to effectively communicate and market IT strategies to gain buy-in from senior executives and users. It profiles three CIOs and their approaches:
1. Sav DiPasquale embraced aggressive marketing techniques like branding, segmenting audiences, and aligning messages with the CEO's strategy to raise IT's profile at GSK.
2. Eugene Roman uses concepts like "triggers, traps, and tricks" to market interactive technologies and inspire evangelism for new ideas at companies like Canadian Tire.
3. Roman Coba relies on comprehensive and meticulous execution of traditional marketing approaches like meetings and presentations to build credibility for IT at McCain Foods.
The document outlines tips for a webinar on becoming a data-driven recruiter. It discusses how recruiters can use data to improve recruiting through 5 ways: making metrics matter, tracking job board performance and source of hire data, analyzing application funnel metrics like conversion rates, and looking at case studies from Comcast and Informatica who have successfully used data to streamline processes and improve hiring outcomes. The webinar aimed to demonstrate how specific metrics could be captured and applied to enhance recruiting.
Presentation for Agile Australia Conference 2013. Introducing Lean Startup concepts in a way accessible to people used to usual project management methods. With lean startup you don't assume you know the end state required, (as you do with a project), you assume you need to focus on learning to discover the end state to solve the problem you area you looking at.
Does My Data Collection Process Need an Update?Zerion Software
Looking for a better tool to collect data? Wondering if a more efficient, less frustrating data collection process exists? If so, this slideshow is for you! Learn more about how engineering teams, healthcare facilities, NGOs and others have improved their data-related processes, today!
The document discusses how to better integrate business and information technology. It argues that IT needs to be integrated into the core business strategy and operations, not treated as an afterthought. The author provides examples from their experience of embedding senior IT leaders directly into business units so they understand the business goals and can help identify technology solutions. The document then outlines four steps to achieve better integration: 1) Open communication between IT and operational groups, 2) Understanding business needs, 3) Validating IT plans with senior management, and 4) Conducting periodic surveys for feedback. The overall message is that IT must think, act and function like business executives to truly support business objectives.
10 insights to foster enterprise social adoption, that you already knowLetsConnect
We often tackle the well-known problem of social software adoption with complicated solutions, like revising or creating new adoption strategies. But in essence there are very simple initiatives, which you can take up, which will go a long way in improving adoption.
In this session we discuss insights on 10 such initiatives, which can foster adoption of social software. Things that you may already know, but you may not have implemented. The intent of this session is, to allow each participant, to take away, at least one actionable insight, that will help improve their organizations’ social software adoption. These insights are based on personal experiences and key observations during several customer engagements.
The document provides strategies for software sales executives to effectively network and build professional relationships. It emphasizes the importance of networking to generate sales leads and opportunities. Key strategies discussed include maintaining a complete LinkedIn profile, participating in industry organizations, leveraging introductions through trusted contacts, understanding prospects' business needs and demonstrating value. The presentation also stresses relationship building with internal stakeholders to ensure successful project implementations.
The document discusses networking strategies for software sales executives. It emphasizes the importance of networking to generate sales leads and opportunities. Some key strategies covered include developing a strong LinkedIn profile, joining industry organizations, leveraging introductions through existing contacts, focusing on building long-term professional relationships, and understanding customers' needs and business issues. The presentation provides examples and case studies to illustrate successful networking approaches.
Finders Keepers: How to Target the Best Candidates Before Your Competition Do...LinkedIn Talent Solutions
Learn how jobs automation, advertising and a social sourcing strategy can help you achieve long term results on passive candidate pipelining.
Continue your talent acquisition transformation at Talent Connect 365: http://linkd.in/1z8YEaf
If you think Managed Services are an unrealistic option for your business, you're not alone. It's not uncommon for business owners to share that same belief. But, a common belief is not always a good one.
Here, we're taking on the most common Managed Services myths and letting you know what you can expect when you partner with Marco.
This document outlines 5 common reasons why B2B mobile apps fail, and provides strategies to avoid these pitfalls. It discusses how apps often fail because they are built for the wrong audience, solve non-existent problems, are not aligned with the company brand, become distracted by unnecessary features, or do not meaningfully reduce user friction. The document emphasizes the importance of understanding user needs, focusing on core value, and streamlining the user experience. It argues that successful apps address real problems for their intended users in an efficient manner that is consistent with the company's brand.
The 1st Annual Leader Summit agenda focused on digital leadership topics. Speakers included Kevin Findlay who discussed busting technology myths, Liza Horan who presented a framework for creating a culture that supports innovation, and Chris Rivinus who emphasized that organizational culture has a strong influence on strategies and outcomes.
Similar to 6 Insights from HDI Conference - #HDIconf (20)
The contents of an SLA will evolve from the service-level requirements (SLRs) that are created during the initial design of a service. These contents should be unambiguous and written in an easily understood style. It is crucial all of the people involved in setting, agreeing, achieving, managing and using service levels completely understand how the service level is defined, and how its achievement is calculated. Here are the best practices for implementing and operating SLAs.
Automated Patch Management in FreshserviceFreshservice
This document discusses automated asset and patch management for securing remote teams. It covers automating asset management to track tangible and intangible assets across locations. For patch management, it explains why patching is important for security but difficult for organizations. The presentation then demonstrates how Freshservice can be integrated with Automox to enable automated patch deployment, compliance, and remediation across operating systems from within Freshservice. This provides improved visibility, productivity, security and compliance for organizations.
This document summarizes new features and enhancements from Freshservice's Q1 2020 webinar. Key additions include CAB Huddle to help change managers run effective CAB meetings, Asset Automations to automate asset lifecycle tasks, and Knowledge Base 2.0. Minor enhancements were also made to areas like software asset management, agent deactivation, auto contract renewal, and changes. Attendees were invited to an upcoming roadmap webinar on May 14th to learn more about Freshservice's 2020 product plans.
Automated patch management in FreshserviceFreshservice
This document discusses the need for automated patch management. It notes that patching software manually across thousands of devices at multiple locations is challenging. It also states that the number of patches from vendors is increasing, traditional patch management software requires manual intervention, and unpatched systems pose security risks like data breaches. The document then advocates that automated patch management can reduce vulnerability exposure time, increase visibility of system security status, and minimize resources needed for security while integrating with Freshservice for additional benefits.
6 automation capabilities to modernise your service deskFreshservice
The document discusses automating service desk capabilities. It recommends automating repetitive tasks to streamline operations, increase efficiency, and reduce costs. Specific areas mentioned for automation include onboarding, change management, and common incident responses. The presentation then outlines new automation features in Freshservice, such as CAB huddles, asset automation, supervisor rules, and field suggesters, to help modernize service desks. The key takeaway is that automating the right processes can decrease operational costs by 41% while improving staff productivity by 15% and customer satisfaction.
4 step implementation of effective self serviceFreshservice
This 4-step approach outlines an effective process for implementing self-service:
1. Research users through surveys, tickets, and feedback to understand their needs, preferences, and digital literacy. Document findings on user personas.
2. Design the self-service portal to speak the user's language with easy search functions, a simple knowledge base, and feedback channels. Test with beta users.
3. Launch with marketing through posters, emails, videos, and messaging to promote adoption. Celebrate the launch.
4. Continuously improve the experience based on analytics and feedback to keep the self-service solution relevant over time.
Check out all the features that were built in Freshservice in the last quarter of 2019. Interesting functionalities like AI, change management etc are made easy with the new features.
ITIL Change Management - Plan and deploy changes with confidence Freshservice
The document discusses change management best practices for standardizing the change process, preventing issues, and ensuring successful changes. It outlines a change lifecycle process including planning, approval, pending review, pending release, and closure. It also discusses using a sandbox environment for testing changes, and implementing maintenance windows. Finally, it introduces a new CAB Workstation tool for streamlining change advisory board meetings.
5 things you didn't know you could do with Freshservice AnalyticsFreshservice
take a Deep dive into the 5 new things in Freshservice Analytics and learn how to:
- Build correlation between service metrics
- Identify time spent on tickets
- Edit report recipients easily
- Identify bottom 10 agents and provide training
- Apply global filters for all widgets in a report
3 quick tips to improve service catalog – InfographicFreshservice
The major challenge in a majority of the organizations today with respect to Service Catalog is the adoption of it. This is an infographic on how to improve your service catalog and increase the adoption of the same.
Enterprise service management is finally a business realityFreshservice
ITSM Blogger Stephen Mann talks about using the ITSM Solution for Enterprise Service Management and the different benefits of it. He also highlights about how to improve the chances of getting Enterprise Service Management right.
A slide deck about how Freshservice helps in DevOps.
Freshservice accelerates, simplifies and fastens the transition from design to operation.
- Execute change and release management in a single flow
- Map View for Amazon Web Services providing a bigger picture
- Convert alarms into tickets allowing you to manage all in one place.
Increase service desk efficiency with self serviceFreshservice
Did you know that 80% of incidents raised in a service desk is about the same 20% of issues?
This leads to a meaningless workload on the service desk with your technicians working on the same incidents over and over again while they would rather be working on problem management to decrease the number of tickets in the first place.
See how Freshservice helps IT organizations around the world achieve a significant decrease in the workload on the service desk while increasing customer satisfaction.
10 things you need to STOP doing in your IT service deskFreshservice
When deploying a service desk, we usually focus on the big things like change management and asset management, but quite often we forget a few simple things that can make even the best executed service desk projects a disaster.
10 things you need to stop doing in your IT service desk. Brought to you by http://freshservice.com
Shadow IT - What is it, why it happens and how to resolveFreshservice
Shadow IT refers to the use of unauthorized technology resources by business units without the approval or knowledge of the IT department. This often occurs because business units see the IT department as too slow or bureaucratic to meet their needs, or because of overzealous employees. While business units argue that Shadow IT allows them to achieve goals more quickly, IT departments counter that it poses security and operational risks to the organization. The document recommends that IT departments and business units improve communication and work together collaboratively to resolve issues with Shadow IT in a way that supports both business and technical needs.
A webinar by Barclay Rae on how to gamify your IT service desk, the various challenges involved and how to overcome these challenges.
Download the white paper on Gamfying your IT service desk by Barclay Rae from http://resources.freshservice.com/gamifying-your-service-desk.html
Motivating a 300% Increase In Service Desk Efficiency using Freshservice IT S...Freshservice
This talk was given by Girish Mathurbootham, CEO Freshdesk at Service Desk Institute's Service Desk and IT Support Show, London in April 2014.
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud.
Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud.
Freshservice offers a plug and play ITIL solution for organisations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Dive into the realm of operating systems (OS) with Pravash Chandra Das, a seasoned Digital Forensic Analyst, as your guide. 🚀 This comprehensive presentation illuminates the core concepts, types, and evolution of OS, essential for understanding modern computing landscapes.
Beginning with the foundational definition, Das clarifies the pivotal role of OS as system software orchestrating hardware resources, software applications, and user interactions. Through succinct descriptions, he delineates the diverse types of OS, from single-user, single-task environments like early MS-DOS iterations, to multi-user, multi-tasking systems exemplified by modern Linux distributions.
Crucial components like the kernel and shell are dissected, highlighting their indispensable functions in resource management and user interface interaction. Das elucidates how the kernel acts as the central nervous system, orchestrating process scheduling, memory allocation, and device management. Meanwhile, the shell serves as the gateway for user commands, bridging the gap between human input and machine execution. 💻
The narrative then shifts to a captivating exploration of prominent desktop OSs, Windows, macOS, and Linux. Windows, with its globally ubiquitous presence and user-friendly interface, emerges as a cornerstone in personal computing history. macOS, lauded for its sleek design and seamless integration with Apple's ecosystem, stands as a beacon of stability and creativity. Linux, an open-source marvel, offers unparalleled flexibility and security, revolutionizing the computing landscape. 🖥️
Moving to the realm of mobile devices, Das unravels the dominance of Android and iOS. Android's open-source ethos fosters a vibrant ecosystem of customization and innovation, while iOS boasts a seamless user experience and robust security infrastructure. Meanwhile, discontinued platforms like Symbian and Palm OS evoke nostalgia for their pioneering roles in the smartphone revolution.
The journey concludes with a reflection on the ever-evolving landscape of OS, underscored by the emergence of real-time operating systems (RTOS) and the persistent quest for innovation and efficiency. As technology continues to shape our world, understanding the foundations and evolution of operating systems remains paramount. Join Pravash Chandra Das on this illuminating journey through the heart of computing. 🌟
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Trusted Execution Environment for Decentralized Process MiningLucaBarbaro3
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Ocean lotus Threat actors project by John Sitima 2024 (1).pptxSitimaJohn
Ocean Lotus cyber threat actors represent a sophisticated, persistent, and politically motivated group that poses a significant risk to organizations and individuals in the Southeast Asian region. Their continuous evolution and adaptability underscore the need for robust cybersecurity measures and international cooperation to identify and mitigate the threats posed by such advanced persistent threat groups.
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
9. Organizations think SELF SERVICE
wrong.And
they do
are mostly
Most think FAQ
much
organizations
defines self service. more.soisIt
Insight #4
10. People still struggle with
self-service adoption
People still
SELF-SERVICE
struggle with
adoption.
Insight #5
11. People still struggle with
self-service adoption
People still
SELF-SERVICE
struggle with
adoption.
Poor design,
requirements.poorly defined
Insight #5