This document discusses organizational change at a nonprofit organization called Arc Oneida Lewis that provides services for individuals with developmental disabilities. There have been issues since a new CEO was hired three years ago that have negatively impacted the organizational climate. Families and clients feel the organization is now more financially focused than client-focused. Staff are also uneasy due to insufficient communication. The document suggests assessing the organization to identify problems and implement changes to make it more effective and efficient in meeting client needs.