Presenting IBM's credentials for collaboration and where customers and clients have been helped.

1. Think 2018 / DOC ID / Month XX, 2018 / © 2018 IBM CorporationThink 2018 / DOC ID / Month XX, 2018 / © 2018 IBM Corporation
Customer Successes

2. Design Finance Engineering
Travel &
Transportation
Business
Requirements
Secure File
Management
Employee
Engagement
Smarter Use
of Knowledge
Improved
Workflows
Engaging
External Teams
Skills Acquisition
Unlocking
Ideas
Transparency
& Quality
Core
Capabilities
Better business outcomes are achieved by focusing on
the core capabilities you need to get the job done, and
then choosing the best tools to achieve it.

3. 3
What are
Core
Capabilities?
Secure File
Management
Employee
Engagement
Smarter Use
of Knowledge
Improved
Workflows
Engaging
External Teams
Skills Acquisition
Unlocking
Ideas
Transparency
& Quality

4. The Future of Work is built on Core Capabilities
4
Secure File
Management
Go beyond
sending and
storing files by
email.
Let your
colleagues
find content
you provide
without
needing to ask
you.
Employee
Engagement
Smarter Use
of Knowledge
Improved
Workflows
Engaging
External Teams Skills Acquisition
Unlocking
Ideas
Transparency
& Quality
Share
information
freely in the
organization.
Encourage
feedback,
input, revision
and
development -
use the
collective
knowledge.
Make all the
sources of
knowledge in
your
organization
available.
Add
Augmented
Intelligence to
help locate key
expertise.
Work flows
throughout the
organization -
through email,
files,
comments,
notifications.
Connect and
interconnect
your workflows
to improve
efficiency.
Blur the barrier
between your
organization
and your
customers and
suppliers.
Be partners,
be agile and
put your best
people
forward. Drive
engagement.
Constantly
invest in your
skills.
Make it easy
to find, acquire
and share new
skills and
develop new
ideas and
approaches.
Innovate
through
knowledge.
Have a startup
culture where
ideas are
nurtured
through open
exchange,
development
and revision.
Everyone has
a part to play
in unlocking
ideas.
Transparency
lowers risk and
raises
engagement.
Staff feel
involved and
valued leading
to better
quality in every
interaction.
Better quality
drives better
outcomes.
Inc Increasing sophistication and maturity of solution

5. Example: Finance
Finance
Example Business Outcomes
Better compliance with regulations
Smarter Use
of Knowledge
Improved
Workflows Skills Acquisition
Secure File
Management
Improved
Workflows
Transparency
& Quality
Employee
Engagement
Engaging
External Teams
Unlocking
Ideas
Core Capabilities to Achieve Outcome
Lower operating costs
More accurate forecasts and reports

6. Example: Travel & Transportation
Example Business Outcomes
Lower recruitment costs
More timely information during
disruptions
Continuous competitive advantage
Smarter Use
of Knowledge
Improved
Workflows Skills Acquisition
Secure File
Management
Improved
Workflows
Transparency
& Quality
Employee
Engagement
Engaging
External Teams
Unlocking
Ideas
Core Capabilities to Achieve Outcome
Travel &
Transportation

7. Smarter Use
of Knowledge

8. Sika AG – IBM Connections software helps employees
share winning product development and sales strategies
“As our companies continue to grow and expand their
business lines, IBM Connections social software helps us live
our brand promise of building trust through innovation,
perseverance and collaboration.”
—Christian Frey, Head of Market and Competitive Intelligence
Chemicals and Petroleum
Solution component
• IBM® Connections
The Transformation: Facing accelerated growth through acquisitions,
Sika needed to simplify knowledge sharing to continue building a
competent, educated staff.
Compressed sales cycles
with a forum to share successful sales
strategies with colleagues worldwide
Improved processes
with online community to increase visibility
into product development project status
across inter-departmental teams
Smoother acquisitions
with a social business platform to help speed
staff onboarding, integration and training

11. Engaging
External Teams

12. Share
Business Problem Business Benefits
Company Description Solution ComponentsTransformation
“IBM encourages me to stretch my
ambitions and then gives me the
tools to turn my vision into reality.”
- Bernd Gewehr, Head of IT, Vössing
Vössing
Construction / Architecture / Engineering
Spurs efficient, effective collaboration in major
infrastructure projects internally and externally
Vössing has hundreds of engineers working with
dozens of partners on thousands of
infrastructure projects worldwide. How could
the company enable effective cross company
communication to help keep work on track?
Thanks to cutting-edge collaboration solutions from IBM,
employees at Vössing can access knowledge, ask
questions and find answers rapidly—empowering
them to share expert insights and best practices.
The solution saves engineers days of research and has
garnered a strong following within Vössing—
equipping employees with the resources they need
to hit project milestones on time.
Days of research replaced by rapid questions
and answers, search and find
Rapid adoption demonstrates that employees
value the solution
Paves the way to seamless collaboration with
clients and subcontractors
Engineering firm Vössing specializes in providing
planning, construction and project-management
services in major infrastructure projects, such as
building new roads, bridges and rail networks.
Headquartered in Düsseldorf, the company has 14
offices across Germany as well as operations in
China, Qatar, Austria, Poland and Slovenia. In
total, the company employs over 600 people and
manages over 12,000 infrastructure projects in
more than 15 countries worldwide.
•IBM® Connections™ Cloud S1
•IBM Verse™
•IBM Connections Cloud Meetings & Chat
•IBM SmartCloud Notes

13. Taking it a step further with Watson Workspace Plus

14. Skills Acquisition

15. IBM facilitates better Recruiting & Onboarding with
Soon 2 Be Blue & New 2 Blue
15
EXTERNAL ENGAGEMENT WITH PRE-HIRES
INTERNAL ENGAGEMENT WITH NEW HIRES

16. INTERNAL ENGAGEMENT WITH
NEW HIRES
Now Imagine how WWS can get you Quicker Time to
Value from your New Hires:
• New hires can quickly get caught up on a team project with
moments
• Quickly learn the best tools to use to take action effectively in
this new organization with Watson’s help

17. Safety & Emergency Response
Business Challenge
 Frequent accident, injuries, & operational disruptions
 High costs of lost time, restricted duty, shutdowns,
worker compensation
 Poor visibility into the underlying drivers of incidents
 And safety incidents have been increasing since 2015
Solution Benefits
$40K
Cost per
workplace
incident in US.*
99,000,000
Production days
lost due to work-
related injuries.**
$2.74T
Cost of illness and
injury globally.*
Reduced Injuries Access to safety procures, best
practices, and effective real time communication, on the
go, and from any device for geographically dispersed
field workers.
3x Fewer Accidents Engaged locations out-
performed all others and reported far fewer safety
incidences.
* Source: OSHA Safety and Health Topics page.
**Source: NationalSafetyCouncil;Injury Facts,2016 Edition
Faster Emergency Response Quickly and effectively
pull together team and safety content to respond, on the go,
to emergencies

18. • Create a Safety Minded Culture to prevent
Safety Incidents as well as Ensure your
Employees Understand your Safety
Procedures
• All new hires added to Safety Community in
Connections, to access Safety Training and
procedures from day one
• Offer virtual training webinars via zoom
to keep employees updated on new
procedures. Record on zoom and store in
Safety community for future reference
• Give Your Employees the Tools to Report
and React to Safety Concerns on the go –
Anytime and Anywhere
• Ability to for field workers to instantly
share an incident via their mobile device
in Watson Workspace.
• Quickly find and access experts related to
a particular safety process or procedure
to get answers fast via Connections
Expertise Locator in their Mobile Device
• Respond Quickly and Effectively in the
Event of an Emergency
• Emergency Response Leadership Team can
instantly react once alerted via pre-
assembled Watson Workspace War Room
• Leverage knowledge & best practices
learned from past incidents with Watson, to
make better informed decisions faster
• Leadership team can then quickly activate
decided response and alert all employees of
needed action via larger Watson Workspace
Safety & Emergency Response in the Real World
How Connections & Watson Workspace can Help you Improve your Practices

19. Transparency
& Quality

20. Meet
Max Black
One voice makes a

23. Think 2018 / Community Day / © 2018 IBM Corporation