Presentation TitlePresenter’s NameJob Title5 Enterprise Social SolutionsLeandro PerezHead of Product Marketing
tibbr Solution AreasGroup CollaborationConnected EnterpriseCollective IntelligenceOperational ExecutionExternal Communities
Group Collaboration
Use Cases Shared Virtual Workspace Rapid Content Creation Sharing Success Stories Client Management Virtual Interest ...
Shared Virtual WorkspaceAll files for a project,event, account inone placeAll relevant updatesin a single place
Rapid Content CreationSharing magazineadvertisements duringtight production withCreative teamTap into multiplesources of e...
Sharing Success StoriesShare a win story,employeeachievement, newinnovation, etc.Capture contextspecific and tacticknowled...
Client ManagementWhole teamparticipates andkeeps in syncAll CRMupdates (orupdates fromany app), pluscustomerinteractions a...
Virtual Interest GroupsSpur innovationand KnowledgesharingSelfAssembledInterest Group
Connected Enterprise
Use Cases Executive Sharing Corporate Broadcast Employee Engagement Inter-department Feedback Employee On-boarding P...
Executive SharingExecutives can share personalthoughts and encourage moreopenness, creating a dialogue andgiving everyone ...
Corporate BroadcastAnnouncements relatingto corporate ITinfrastructureReminders onprocedures with linksto learning modules
Employee EngagementBring distant employees and management closer to one another so they canparticipate equally and be hear...
Inter-Department FeedbackMarketing asks forfeedbackSales teamrespond in real-timeSales also offersnew suggestions
- Discover who’s whom and what is where- Reduce costs and resources associated with learning the job- Save managers time w...
Collective Intelligence
Use Cases Locate Expertise Accelerate Innovation Crowdsourcing Projects Tactics & Strategy Sharing© 2013 TIBCO Softwar...
Locate ExpertiseFind an expert on a specific topic withinyour organization in hours not weeks
Crowdsourcing ProjectsMarketing createsa challenge tosource new ideasfor a newmarketingcampaignFlood of ideashelps create ...
Accelerate InnovationAt a food production companyemployees provides unsolicitedfeedback on product labeling.Innovation can...
Operational Execution
Use Cases Faster Exception Handling Handling Irregular Operations Issue Resolution© 2013 TIBCO Software. All rights res...
Faster Exception HandlingCarrier OperatorForwarder OperatorShipper LogisticsManagerShipper CustomerServiceConsignee Logist...
At an airline, flightcancellations areautomatically posted totibbr Subjects thatground personnel followCentral customer se...
External Communities
Use Cases Member Based Communities of Practice Inter-Agency Collaboration© 2013 TIBCO Software. All rights reserved. TI...
Members Based
Communities of PracticeBrokers use the networkto ask questions abouttax reportingCEO of company alsointerested in knowingt...
Inter-Agency CollaborationIntelligence Analystfrom New YorkSenior member of LatinAmerican BureauLaw EnforcementOperations ...
Try tibbrwww.tibbr.com
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5 Enterprise Social Solutions to Empower Your Business

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Explore the 5 Enterprise Social Networking Solutions in detail: group collaboration, connected enterprise, collective intelligence, operational execution, and external communities.

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5 Enterprise Social Solutions to Empower Your Business

  1. 1. Presentation TitlePresenter’s NameJob Title5 Enterprise Social SolutionsLeandro PerezHead of Product Marketing
  2. 2. tibbr Solution AreasGroup CollaborationConnected EnterpriseCollective IntelligenceOperational ExecutionExternal Communities
  3. 3. Group Collaboration
  4. 4. Use Cases Shared Virtual Workspace Rapid Content Creation Sharing Success Stories Client Management Virtual Interest Groups© 2013 TIBCO Software. All rights reserved. TIBCO confidential & proprietary information. 4
  5. 5. Shared Virtual WorkspaceAll files for a project,event, account inone placeAll relevant updatesin a single place
  6. 6. Rapid Content CreationSharing magazineadvertisements duringtight production withCreative teamTap into multiplesources of expertiseand get immediatefeedback bycrowdsourcingsolutions
  7. 7. Sharing Success StoriesShare a win story,employeeachievement, newinnovation, etc.Capture contextspecific and tacticknowledge thatothers can apply insimilar situationsGroup will learn,ask questions,praise and increasemotivation.
  8. 8. Client ManagementWhole teamparticipates andkeeps in syncAll CRMupdates (orupdates fromany app), pluscustomerinteractions arelogged withinthe flow of work
  9. 9. Virtual Interest GroupsSpur innovationand KnowledgesharingSelfAssembledInterest Group
  10. 10. Connected Enterprise
  11. 11. Use Cases Executive Sharing Corporate Broadcast Employee Engagement Inter-department Feedback Employee On-boarding Process improvements© 2013 TIBCO Software. All rights reserved. TIBCO confidential & proprietary information. 11
  12. 12. Executive SharingExecutives can share personalthoughts and encourage moreopenness, creating a dialogue andgiving everyone a voice.
  13. 13. Corporate BroadcastAnnouncements relatingto corporate ITinfrastructureReminders onprocedures with linksto learning modules
  14. 14. Employee EngagementBring distant employees and management closer to one another so they canparticipate equally and be heard. Increase engagement. Increase commitment.Make announcementsRecordmultimediafor laterviewingProvide easyaccess to policiesOpen Q&A, to find answers faster
  15. 15. Inter-Department FeedbackMarketing asks forfeedbackSales teamrespond in real-timeSales also offersnew suggestions
  16. 16. - Discover who’s whom and what is where- Reduce costs and resources associated with learning the job- Save managers time when it comes to training new employees, thereby increasing productivity- Boost morale and reduce turnover by giving employees a knowledge-sharing communityEmployee OnboardingReal-time HR tipsSales can findwhatever theyneed, whereverthey are
  17. 17. Collective Intelligence
  18. 18. Use Cases Locate Expertise Accelerate Innovation Crowdsourcing Projects Tactics & Strategy Sharing© 2013 TIBCO Software. All rights reserved. TIBCO confidential & proprietary information. 18
  19. 19. Locate ExpertiseFind an expert on a specific topic withinyour organization in hours not weeks
  20. 20. Crowdsourcing ProjectsMarketing createsa challenge tosource new ideasfor a newmarketingcampaignFlood of ideashelps create aninnovative newcampaignFeedback and ideashelped Eric design asuccessful campaign,something that wouldhave taken ages!
  21. 21. Accelerate InnovationAt a food production companyemployees provides unsolicitedfeedback on product labeling.Innovation can occur throughoutan organization.
  22. 22. Operational Execution
  23. 23. Use Cases Faster Exception Handling Handling Irregular Operations Issue Resolution© 2013 TIBCO Software. All rights reserved. TIBCO confidential & proprietary information. 23
  24. 24. Faster Exception HandlingCarrier OperatorForwarder OperatorShipper LogisticsManagerShipper CustomerServiceConsignee LogisticsManagerTransactional SystemHelping OOCL respond to shipment delays and ensure customer satisfaction...
  25. 25. At an airline, flightcancellations areautomatically posted totibbr Subjects thatground personnel followCentral customer serviceis made aware, and canre-accommodateaffected passengersThe planner at theaffected airport is kept inthe loop.Ground personnel ataffected gate can nowdeliver up to date andrelevant information topassengers.Handling Irregular Operations
  26. 26. External Communities
  27. 27. Use Cases Member Based Communities of Practice Inter-Agency Collaboration© 2013 TIBCO Software. All rights reserved. TIBCO confidential & proprietary information. 27
  28. 28. Members Based
  29. 29. Communities of PracticeBrokers use the networkto ask questions abouttax reportingCEO of company alsointerested in knowingthe answerOther brokers chimingin with “industry”experiences on taxreporting
  30. 30. Inter-Agency CollaborationIntelligence Analystfrom New YorkSenior member of LatinAmerican BureauLaw EnforcementOperations fromChicago
  31. 31. Try tibbrwww.tibbr.com

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