Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

5. Introducing the Collaboration Framework

67 views

Published on

Building a cohesive solution to many of your organization's business issues and projects requires a framework approach which brings together what you have with new solutions to enhance every day work and let your people become better versions of themselves.

Published in: Business
  • Be the first to comment

  • Be the first to like this

5. Introducing the Collaboration Framework

  1. 1. A Framework for your Business Success
  2. 2. Department Productivity We all interact and collaborate at different levels in our organizations. 2 Team WorkingIndividual Productivity Enterprise Transformation
  3. 3. 3 Team WorkingIndividual Productivity Enterprise Transformation Department Productivity Email Conversations Document Management File Handling Calendaring Developing documents Progressing tasks and issues Working with customers and suppliers Executing on project plans Skills Acquisition Integration of Processes Extension of Enterprise Workflows to Suppliers and Customers Talent On-Boarding / Off-Boarding 3 Standardization of Processes Improving quality Managing throughput Improved organization Key Performance Management
  4. 4. 4 We all work in different lines of business and industries Design Operations Finance Human Resources Engineering Retail Travel & Transportation Education
  5. 5. 5 We all use lots of tools to perform our work every day. Calendar Voice Mail Mobile Document Editing Processes & Workflow Conversation Tools Web Meetings File Management Everything Else
  6. 6. Employees are overwhelmed Too much information Coming from too many sources Asking us to do too many things
  7. 7. Design Finance Engineering Travel & Transportation Technology Tools Business Requirements • “Which tool should I use to meet the business outcomes of my line of business or industry?” • “I have all these tools but I still don’t seem to have time to do my work.”
  8. 8. Design Finance Engineering Travel & Transportation Business Requirements Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality Core Capabilities Better business outcomes are achieved by focusing on the core capabilities you need to get the job done, and then choosing the best tools to achieve it.
  9. 9. 9 What are Core Capabilities? Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality
  10. 10. The Future of Work is built on Core Capabilities 10 Secure File Management Go beyond sending and storing files by email. Let your colleagues find content you provide without needing to ask you. Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality Share information freely in the organization. Encourage feedback, input, revision and development - use the collective knowledge. Make all the sources of knowledge in your organization available. Add Augmented Intelligence to help locate key expertise. Work flows throughout the organization - through email, files, comments, notifications. Connect and interconnect your workflows to improve efficiency. Blur the barrier between your organization and your customers and suppliers. Be partners, be agile and put your best people forward. Drive engagement. Constantly invest in your skills. Make it easy to find, acquire and share new skills and develop new ideas and approaches. Innovate through knowledge. Have a startup culture where ideas are nurtured through open exchange, development and revision. Everyone has a part to play in unlocking ideas. Transparency lowers risk and raises engagement. Staff feel involved and valued leading to better quality in every interaction. Better quality drives better outcomes. Inc Increasing sophistication and maturity of solution
  11. 11. Example: Finance Finance Example Business Outcomes Better compliance with regulations Smarter Use of Knowledge Improved Workflows Skills Acquisition Secure File Management Improved Workflows Transparency & Quality Employee Engagement Engaging External Teams Unlocking Ideas Core Capabilities to Achieve Outcome Lower operating costs More accurate forecasts and reports
  12. 12. Example: Travel & Transportation Example Business Outcomes Lower recruitment costs More timely information during disruptions Continuous competitive advantage Smarter Use of Knowledge Improved Workflows Skills Acquisition Secure File Management Improved Workflows Transparency & Quality Employee Engagement Engaging External Teams Unlocking Ideas Core Capabilities to Achieve Outcome Travel & Transportation
  13. 13. Blog & Status Updates to Notify Staff of Schedule Changes Objective Travel & Transportation Example
  14. 14. Blog & Status Updates to Notify Staff of Schedule Changes Objective Travel & Transportation Example Travel & Transportation Operations Team
  15. 15. Blog & Status Updates to Notify Staff of Schedule Changes Objective Travel & Transportation Example Travel & Transportation Operations Team Operations News Operations Updates Operations Community
  16. 16. Blog & Status Updates to Notify Staff of Schedule Changes Objective Travel & Transportation Example Travel & Transportation Operations Team Operations News Travelers Crew Operations Community Operations Updates Social Media Team
  17. 17. Blog & Status Updates to Notify Staff of Schedule Changes Better Informed Customers & Staff Fewer Complaints Objective Outcome Travel & Transportation Example Travel & Transportation Operations Team Operations News Operations Updates Travelers Crew Social Media Team Operations Community
  18. 18. Line of Business Outcomes Industry Outcomes Outcomes
  19. 19. Individual Productivity Team Working Department Productivity Enterprise Transformation Scope Line of Business Outcomes Industry Outcomes Outcomes
  20. 20. Iterative Implementation Approach Individual Productivity Team Working Department Productivity Enterprise Transformation Scope Line of Business Outcomes Industry Outcomes Outcomes
  21. 21. Iterative Implementation Approach Individual Productivity Team Working Department Productivity Enterprise Transformation Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality ScopeCoreCapabilities Line of Business Outcomes Industry Outcomes Outcomes
  22. 22. Iterative Implementation Approach Individual Productivity Team Working Department Productivity Enterprise Transformation Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality Tasks / Boards Conversations Content Systems of Record Voice & Video Low Code People Service ScopeCoreCapabilitiesEnablingServices Line of Business Outcomes Industry Outcomes Outcomes
  23. 23. Iterative Implementation Approach Individual Productivity Team Working Department Productivity Enterprise Transformation Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality Tasks / Boards Conversations Content Systems of Record Voice & Video Low Code People Service IBM Collaboration & Talent Solutions IBM Solutions3rd Party Solutions Your Existing Systems ScopeCoreCapabilitiesEnablingServicesTechnology Line of Business Outcomes Industry Outcomes Outcomes
  24. 24. Iterative Implementation Approach Individual Productivity Team Working Department Productivity Enterprise Transformation Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality Tasks / Boards Conversations Content Systems of Record Voice & Video Low Code People Service IBM Collaboration & Talent Solutions IBM Solutions3rd Party Solutions Your Existing Systems Public Cloud Multi-tenant Hybrid Cloud Private Cloud On-Premises ScopeCoreCapabilitiesEnablingServicesTechnology Infra- structure Line of Business Outcomes Industry Outcomes Outcomes
  25. 25. 25 What about the tools you use?
  26. 26. Public Cloud Multi-tenant Hybrid Cloud Private Cloud On-Premises Infra- structure Individual Productivity Team Working Department Productivity Enterprise Transformation Line of Business Outcomes Industry Outcomes OutcomesScope Google Apps IBM Secure File Management Employee Engagement Smarter Use of Knowledge Improved Workflows Engaging External Teams Skills Acquisition Unlocking Ideas Transparency & Quality Microsoft 365 Vertical Line of Business Solutions CoreCapabilitiesTools
  27. 27. Key Points on Tools • To deliver the business outcomes you need, a mixture of tools is required. • Integration of tools is therefore key for the future of work to be better than today. • To deliver enterprise-level transformation you need to consider more than one vendor.
  28. 28. Let’s play Enterprise IT Tetris Enterprise Transformation Department Productivity Team Working Individual Productivity IBM Connections Engagement Center Department Workflow Solutions Team Information Sharing Systems Individual Productivity Tools
  29. 29. Engage a customer or supplier with IBM Watson Workspace - have your next meeting with Zoom. Share a Box folder or set up a community. Take the next step 29 Get a trial account of IBM Connections Cloud & integrate it with your desktop productivity tools. Synchronize your files and share with your colleagues. Take the challenge - live in the cloud for a day! Use IBM Docs instead of Office; use Watson Workspace instead of email & meetings. Take some notes with Box Notes! Setup Engagement Center in the Cloud and integrate your favorite applications into a single dashboard. Are you more productive?

×