Accelerate	
  Your	
  Developer	
  Relations	
  Program	
  Series	
  
By:	
  Wayne	
  Chen	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Actively	
  listening	
  to	
  
your	
  customers	
  
¡  Listen	
  to	
  what	
  your	
  
community	
  has	
  to	
  say	
  
§  Organizers	
  
§  Developers	
  
§  Product	
  Managers	
  
§  Designers	
  
§  Executives	
  
§  End-­‐users	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Build	
  brand	
  awareness	
  
§  Set	
  realistic	
  goals	
  
§  Invite	
  the	
  press 	
  	
  
§  Bring	
  the	
  “titans”	
  
§  Bring	
  customers	
  (champions)	
  
¡  What	
  are	
  you	
  doing	
  vs.	
  
your	
  competitors	
  
¡  Spend	
  and	
  allocate	
  
carefully	
  
¡  Be	
  cautious	
  
§  “Everyone	
  else	
  is	
  doing	
  it	
  
trap”	
  
¡  Promote	
  actively	
  
§  Everyone	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Bring	
  your	
  message	
  to	
  a	
  
wider	
  audience	
  
§  Engage	
  your	
  audience	
  
§  Setup	
  1-­‐on-­‐1	
  time	
  
§  Bring	
  your	
  customers	
  
(champions)	
  
¡  Become	
  a	
  regular	
  
sponsor	
  
¡  Optimize	
  your	
  goals	
  and	
  
ROI	
  
¡  Collaborate	
  with	
  other	
  
sponsors	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Understand	
  what	
  key	
  
points	
  attract	
  people	
  to	
  
your	
  audience	
  
§  Collect	
  data	
  or	
  survey	
  
attendees	
  
§  Understand	
  if	
  you	
  delivered	
  
§  What	
  could	
  you	
  have	
  
improved?	
  
¡  Use	
  the	
  “Scientific	
  
Method”	
  
¡  Move	
  quickly	
  on	
  your	
  
findings	
  and	
  optimize	
  your	
  
marketing	
  efforts	
  
¡  Share	
  your	
  findings	
  with	
  
the	
  team	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Meet	
  with	
  community	
  
leaders	
  /	
  organizers	
  
¡  Collaborate	
  on	
  events	
  
to	
  expand	
  mutual	
  
goals	
  
¡  Identify	
  top	
  50	
  
organizers	
  for	
  different	
  
target	
  groups	
  
¡  Suggest	
  content	
  and	
  
always	
  be	
  willing	
  to	
  
participate	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Design	
  different	
  hand	
  
outs	
  for	
  your	
  audience	
  
§  Add	
  strong	
  call-­‐to-­‐actions	
  
§  Show	
  your	
  value	
  and	
  
results	
  quickly	
  
§  Perform	
  blink	
  test	
  
§  Think:	
  Is	
  it	
  scrap	
  or	
  cash	
  
worthy?	
  
§  Share	
  customer	
  
testimonial	
  
§  Humanize	
  your	
  POC	
  
§  Is	
  it	
  great	
  or	
  good	
  enough?	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Evangelists	
  are	
  your	
  sales	
  
force	
  
§  Training	
  them	
  quarterly	
  with	
  
professional	
  help	
  
§  Hire	
  public	
  speakers	
  and	
  
gurus	
  
¡  Develop	
  knowledge	
  
management	
  resource	
  
¡  Make	
  sure	
  everyone	
  knows	
  
the	
  same	
  information	
  
¡  Categorize	
  your	
  
evangelists	
  and	
  
responsibilities	
  to	
  help	
  you	
  
with	
  your	
  marketing	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Know	
  your	
  Evangelist	
  
team	
  
¡  Recommend	
  clear	
  
guidance	
  and	
  goals	
  to	
  
improve	
  weaknesses	
  and	
  
capitalize	
  opportunities	
  of	
  
your	
  team	
  
¡  Set	
  goals	
  and	
  raise	
  the	
  bar	
  
on	
  new	
  hires	
  
¡  Balance	
  your	
  evangelist	
  
teams	
  for	
  your	
  target	
  
market	
  
¡  Identify	
  leads	
  for	
  your	
  
program	
  and	
  strengthen	
  
your	
  area	
  of	
  improvement	
  
Strengthen	
   Weakness	
  
Threat	
   Opportunity	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Always	
  market	
  with	
  an	
  
intention	
  to	
  meet	
  your	
  
goals	
  but	
  remember	
  to	
  
learn	
  and	
  active	
  quickly	
  
on	
  findings	
  
¡  Pivot	
  if	
  you	
  are	
  not	
  
getting	
  traction	
  
¡  Always	
  be	
  action-­‐
orientated	
  
¡  To	
  stay	
  above	
  the	
  
water,	
  Keep	
  swimming	
  
Ideas	
  
Build	
  
Product	
  
Measure	
  
Data	
  
Learn	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
¡  Never	
  waste	
  money	
  
without	
  a	
  realistic	
  
objective	
  
¡  Always	
  look	
  for	
  ways	
  to	
  
save	
  on	
  your	
  budget	
  
¡  Understand	
  where	
  to	
  
save	
  without	
  
compromising	
  quality,	
  
audience	
  experience	
  and	
  
more	
  
¡  Know	
  your	
  target	
  
audience	
  ROI	
  per	
  event	
  
or	
  conference	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
Contact	
  information	
  
¡  Wayne	
  Chen	
  
¡  Wayne@PocketSquareMedia.co	
  
¡  www.PocketSquareMedia.co	
  
© 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!

10 Developer Relations Marketing Tips – Part 2 of 4 By Wayne Chen

  • 1.
      Accelerate  Your  Developer  Relations  Program  Series   By:  Wayne  Chen   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 2.
    ¡  Actively  listening  to   your  customers   ¡  Listen  to  what  your   community  has  to  say   §  Organizers   §  Developers   §  Product  Managers   §  Designers   §  Executives   §  End-­‐users   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 3.
    ¡  Build  brand  awareness   §  Set  realistic  goals   §  Invite  the  press     §  Bring  the  “titans”   §  Bring  customers  (champions)   ¡  What  are  you  doing  vs.   your  competitors   ¡  Spend  and  allocate   carefully   ¡  Be  cautious   §  “Everyone  else  is  doing  it   trap”   ¡  Promote  actively   §  Everyone   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 4.
    ¡  Bring  your  message  to  a   wider  audience   §  Engage  your  audience   §  Setup  1-­‐on-­‐1  time   §  Bring  your  customers   (champions)   ¡  Become  a  regular   sponsor   ¡  Optimize  your  goals  and   ROI   ¡  Collaborate  with  other   sponsors   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 5.
    ¡  Understand  what  key   points  attract  people  to   your  audience   §  Collect  data  or  survey   attendees   §  Understand  if  you  delivered   §  What  could  you  have   improved?   ¡  Use  the  “Scientific   Method”   ¡  Move  quickly  on  your   findings  and  optimize  your   marketing  efforts   ¡  Share  your  findings  with   the  team   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 6.
    ¡  Meet  with  community   leaders  /  organizers   ¡  Collaborate  on  events   to  expand  mutual   goals   ¡  Identify  top  50   organizers  for  different   target  groups   ¡  Suggest  content  and   always  be  willing  to   participate   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 7.
    ¡  Design  different  hand   outs  for  your  audience   §  Add  strong  call-­‐to-­‐actions   §  Show  your  value  and   results  quickly   §  Perform  blink  test   §  Think:  Is  it  scrap  or  cash   worthy?   §  Share  customer   testimonial   §  Humanize  your  POC   §  Is  it  great  or  good  enough?   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 8.
    ¡  Evangelists  are  your  sales   force   §  Training  them  quarterly  with   professional  help   §  Hire  public  speakers  and   gurus   ¡  Develop  knowledge   management  resource   ¡  Make  sure  everyone  knows   the  same  information   ¡  Categorize  your   evangelists  and   responsibilities  to  help  you   with  your  marketing   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 9.
    ¡  Know  your  Evangelist   team   ¡  Recommend  clear   guidance  and  goals  to   improve  weaknesses  and   capitalize  opportunities  of   your  team   ¡  Set  goals  and  raise  the  bar   on  new  hires   ¡  Balance  your  evangelist   teams  for  your  target   market   ¡  Identify  leads  for  your   program  and  strengthen   your  area  of  improvement   Strengthen   Weakness   Threat   Opportunity   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 10.
    ¡  Always  market  with  an   intention  to  meet  your   goals  but  remember  to   learn  and  active  quickly   on  findings   ¡  Pivot  if  you  are  not   getting  traction   ¡  Always  be  action-­‐ orientated   ¡  To  stay  above  the   water,  Keep  swimming   Ideas   Build   Product   Measure   Data   Learn   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 11.
    ¡  Never  waste  money   without  a  realistic   objective   ¡  Always  look  for  ways  to   save  on  your  budget   ¡  Understand  where  to   save  without   compromising  quality,   audience  experience  and   more   ¡  Know  your  target   audience  ROI  per  event   or  conference   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!
  • 12.
    Contact  information   ¡ Wayne  Chen   ¡  Wayne@PocketSquareMedia.co   ¡  www.PocketSquareMedia.co   © 2012 -2013 Wayne Chen! Wayne @PocketSquareMedia.co!