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Leveraging Digital Marketing and Social
Media inYour Business
Presenter:Becky Livingston,Penheel Marketing
About the Speaker 1
Becky	
  Livingston	
  
ü  Owner	
  Penheel	
  Marke-ng	
  
ü  25+	
  years	
  of	
  marke-ng	
  and	
  
technology	
  experience	
  
ü  14	
  years	
  in	
  the	
  financial	
  
services	
  industry	
  
ü  Social	
  Media	
  &	
  Digital	
  
marke-ng	
  professional	
  
ü  Public	
  speaker	
  and	
  trainer	
  
ü  Frequent	
  guest	
  blogger	
  
ü  Dog	
  and	
  shoe	
  lover	
  
Agenda
•  The ins and outs of eMarketing on the major
social media platforms
•  Tips for using search engine marketing for
Google,Yahoo and Bing
•  Case studies and best practice examples
2
What is eMarketing
eMarke-ng	
  is	
  a	
  recent	
  component	
  of	
  
organiza-ons'	
  integrated	
  marke-ng	
  
communica-ons	
  plans.	
  	
  
	
  
Integrated	
  marke-ng	
  communica-ons	
  is	
  a	
  
principle	
  organiza-ons	
  follow	
  to	
  connect	
  with	
  
their	
  targeted	
  markets.	
  
3
Why do we need it?
•  Increase brand reach
•  Promote product or service
•  Grow fans/followers
•  Reach new audience members
•  Split test a product/service
•  Gain new leads
4
Consists Of
•  Email
•  Website
•  Digital Content (eBooks,whitepapers,downloads)
•  Social Media
•  Video
•  Any online content to support the business
5
Ins and Outs
1.  Know your audience and where they spend
time online (social platforms,websites,etc.)
2.  Create a content calendar to post content
frequently
3.  Listen,respond,share
4.  Report and Measure
5.  Revise as needed
6
Social Marketing - Paid
•  Facebook – boosted posts and ads
•  LinkedIn – sponsored updates and campaigns
•  Twitter – cards and scheduled tweets
•  YouTube – video ads
•  Email – split testing and drip campaigns
7
Facebook Boosted Posts
•  Spend from $5 - $20 per day on boosted posts
•  Spend $$ - $$$ for larger audience
8
Must be a company page. Not
a page created from within a
personal account.
Facebook Boosted Post HowTo 9
Ac0vity	
  
FacebookAds – HowTo 10
Ac0vity	
  
LinkedIn Campaigns
•  CPC Campaigns
•  Sponsored Posts
11
LinkedIn CPC
•  Compelling.Use attention-grabbing words that your audience will
respond to.
•  Action Phrases.Include a call-to-action phrase to alert the viewer to do
something,such as“Download Now!,”“OrderToday,”“Don’t miss this
chance!,” and more.
•  Images.There are a variety of sizes available.
•  Multiples.Create more than one ad for each campaign.Vary the ad text,
call-to-action phrase,and images.This works well when split testing a
campaign
•  TargetAudience:Geography,industry,job function,job title,Group
•  Budget:Spend some during the week day and some on weekends.
12
LinkedIn CPC Campaigns 13
LinkedIn Sponsored Updates 14
Handout	
  
Twitter 15
1 2 3 4
Select
Objective
Target
Audience
Set
Budget
Measure
Optimize
Twitter Cards & ScheduledTweets 16
Summary Card: Title, description,
thumbnail, and Twitter account
attribution.
Summary Card with Large Image:
Similar to a Summary Card, but
with a prominently featured image.
App Card: A Card to detail a mobile
app with direct download.
Player Card: A Card to provide
video/audio/media.
TwitterTargeting Options
•  Device (desktop,laptop,mobile,tablets,etc.)
•  Carrier (iOS“i” products, Android)
•  Mobile carrier
•  Gender
•  Location
•  Language
17
Twitter 18
Handout	
  
YouTube Stats
•  YouTube has more than 1 billion users
•  Every day people watch hundreds of millions of
hours onYouTube and generate billions of views
•  300 hours of video are uploaded toYouTube every
minute
•  ~60% of a creator’s views comes from outside their
home country
•  Half ofYouTube views are on mobile devices
•  Mobile revenue onYouTube is up over 100% y/y
19
YouTubeAds
•  Budget control
•  Target audience:gender,interest,location
•  Built-in analytics
20
YouTube 21
Case	
  	
  
Study	
  
Email Marketing
•  4.3 billion email accounts by 2016
•  91% of consumers check email 1x/day
•  82% of consumers open emails from companies
•  66% of consumers have purchased online from email
•  64% ofAmerican online have printed a coupon from email
•  74% of consumers prefer to receive communications from biz
•  85% of U.S.retailers consider email marketing one of the most
effective customer acquisition tactics.
22
Source: Staples https://www.pinterest.com/pin/219550550561268749/
Email SplitTests 23
Email 24
Ac0vity	
  
eMail Drip Campaign for Leads
1.  Company introduction
2.  Blog post and key message
3.  Outside thought leader article
4.  eBook or whitepaper download
5.  Case study
6.  Infographic
7.  Ask for a meeting
25
Handout
Search Engine Marketing
•  Ad formats
– Text
– Graphical / Image
– Video
26
SEMAd Samples 27
They also
look like
this!
SEMAd Components 28
100	
  
25	
  
SEM Keywords 29
3 Steps
1.  Expand
2.  Group
3.  Refine
SEM Keywords,cont. 30
In addition to the
built-in keywords
tools in each SEM
platform, you can
find additional terms
via search.
This is great to also
find negative terms,
in this case
“Starbucks” and
“Whole Foods” if
you don’t want your
ad to show up for
those searches.
SEMTextAd Limitations 31
SEM Recon - iSpionage 32
iSpionage	
  
Who is Penheel Marketing?
Social media and digital marketing consulting firm for CPA firms, small
businesses, and non-profits.
Marketing Analytics
Website analytics, online
advertising analytics. See
which sources are generating
the most leads.
Email
Send personalized, segmented
Emails based on any information
in your contact database.
Search Engine Optimizations
Improve your rank in search
engines by finding and tracking
your most effective keywords.
Lead Management
Track leads with a complete
timeline-view of their interactions
with your firm.
Blogging
Create blog content quickly
while getting SEO tips and
best practices pointers.
Social Media
Publish content to your social
accounts, then nurture leads
based on their social engagement.
h=p://penheel.com/speaking-­‐engagements/	
  

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eMarketing For Small Business Owners - SCORE Bergen Workshop

  • 1. Leveraging Digital Marketing and Social Media inYour Business Presenter:Becky Livingston,Penheel Marketing
  • 2. About the Speaker 1 Becky  Livingston   ü  Owner  Penheel  Marke-ng   ü  25+  years  of  marke-ng  and   technology  experience   ü  14  years  in  the  financial   services  industry   ü  Social  Media  &  Digital   marke-ng  professional   ü  Public  speaker  and  trainer   ü  Frequent  guest  blogger   ü  Dog  and  shoe  lover  
  • 3. Agenda •  The ins and outs of eMarketing on the major social media platforms •  Tips for using search engine marketing for Google,Yahoo and Bing •  Case studies and best practice examples 2
  • 4. What is eMarketing eMarke-ng  is  a  recent  component  of   organiza-ons'  integrated  marke-ng   communica-ons  plans.       Integrated  marke-ng  communica-ons  is  a   principle  organiza-ons  follow  to  connect  with   their  targeted  markets.   3
  • 5. Why do we need it? •  Increase brand reach •  Promote product or service •  Grow fans/followers •  Reach new audience members •  Split test a product/service •  Gain new leads 4
  • 6. Consists Of •  Email •  Website •  Digital Content (eBooks,whitepapers,downloads) •  Social Media •  Video •  Any online content to support the business 5
  • 7. Ins and Outs 1.  Know your audience and where they spend time online (social platforms,websites,etc.) 2.  Create a content calendar to post content frequently 3.  Listen,respond,share 4.  Report and Measure 5.  Revise as needed 6
  • 8. Social Marketing - Paid •  Facebook – boosted posts and ads •  LinkedIn – sponsored updates and campaigns •  Twitter – cards and scheduled tweets •  YouTube – video ads •  Email – split testing and drip campaigns 7
  • 9. Facebook Boosted Posts •  Spend from $5 - $20 per day on boosted posts •  Spend $$ - $$$ for larger audience 8 Must be a company page. Not a page created from within a personal account.
  • 10. Facebook Boosted Post HowTo 9 Ac0vity  
  • 11. FacebookAds – HowTo 10 Ac0vity  
  • 12. LinkedIn Campaigns •  CPC Campaigns •  Sponsored Posts 11
  • 13. LinkedIn CPC •  Compelling.Use attention-grabbing words that your audience will respond to. •  Action Phrases.Include a call-to-action phrase to alert the viewer to do something,such as“Download Now!,”“OrderToday,”“Don’t miss this chance!,” and more. •  Images.There are a variety of sizes available. •  Multiples.Create more than one ad for each campaign.Vary the ad text, call-to-action phrase,and images.This works well when split testing a campaign •  TargetAudience:Geography,industry,job function,job title,Group •  Budget:Spend some during the week day and some on weekends. 12
  • 15. LinkedIn Sponsored Updates 14 Handout  
  • 16. Twitter 15 1 2 3 4 Select Objective Target Audience Set Budget Measure Optimize
  • 17. Twitter Cards & ScheduledTweets 16 Summary Card: Title, description, thumbnail, and Twitter account attribution. Summary Card with Large Image: Similar to a Summary Card, but with a prominently featured image. App Card: A Card to detail a mobile app with direct download. Player Card: A Card to provide video/audio/media.
  • 18. TwitterTargeting Options •  Device (desktop,laptop,mobile,tablets,etc.) •  Carrier (iOS“i” products, Android) •  Mobile carrier •  Gender •  Location •  Language 17
  • 20. YouTube Stats •  YouTube has more than 1 billion users •  Every day people watch hundreds of millions of hours onYouTube and generate billions of views •  300 hours of video are uploaded toYouTube every minute •  ~60% of a creator’s views comes from outside their home country •  Half ofYouTube views are on mobile devices •  Mobile revenue onYouTube is up over 100% y/y 19
  • 21. YouTubeAds •  Budget control •  Target audience:gender,interest,location •  Built-in analytics 20
  • 22. YouTube 21 Case     Study  
  • 23. Email Marketing •  4.3 billion email accounts by 2016 •  91% of consumers check email 1x/day •  82% of consumers open emails from companies •  66% of consumers have purchased online from email •  64% ofAmerican online have printed a coupon from email •  74% of consumers prefer to receive communications from biz •  85% of U.S.retailers consider email marketing one of the most effective customer acquisition tactics. 22 Source: Staples https://www.pinterest.com/pin/219550550561268749/
  • 26. eMail Drip Campaign for Leads 1.  Company introduction 2.  Blog post and key message 3.  Outside thought leader article 4.  eBook or whitepaper download 5.  Case study 6.  Infographic 7.  Ask for a meeting 25 Handout
  • 27. Search Engine Marketing •  Ad formats – Text – Graphical / Image – Video 26
  • 28. SEMAd Samples 27 They also look like this!
  • 30. SEM Keywords 29 3 Steps 1.  Expand 2.  Group 3.  Refine
  • 31. SEM Keywords,cont. 30 In addition to the built-in keywords tools in each SEM platform, you can find additional terms via search. This is great to also find negative terms, in this case “Starbucks” and “Whole Foods” if you don’t want your ad to show up for those searches.
  • 33. SEM Recon - iSpionage 32 iSpionage  
  • 34. Who is Penheel Marketing? Social media and digital marketing consulting firm for CPA firms, small businesses, and non-profits. Marketing Analytics Website analytics, online advertising analytics. See which sources are generating the most leads. Email Send personalized, segmented Emails based on any information in your contact database. Search Engine Optimizations Improve your rank in search engines by finding and tracking your most effective keywords. Lead Management Track leads with a complete timeline-view of their interactions with your firm. Blogging Create blog content quickly while getting SEO tips and best practices pointers. Social Media Publish content to your social accounts, then nurture leads based on their social engagement. h=p://penheel.com/speaking-­‐engagements/