This document discusses business process improvement as a strategy for increasing productivity and competitiveness. It outlines key steps in business process improvement such as identifying opportunities, creating baselines to measure current performance, and establishing metrics. The document emphasizes the importance of organizational culture and employee engagement in business process improvement. A sustainable culture of operational excellence requires a focus on people through skills development, change management, and establishing a learning mindset.
Management Review is always conducted in the organization who has received ISO 9001 certification. But the problems are, Management Review is not adding value.
This presentation helps you to understand the problems may occurred in the Management Review and finally to get add values from this Review.
ISO 9001 - It sets out the criteria for a quality management system and is th...Tushar Sadhye
ISO 9001 - It sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement).
ISO over one million companies and organizations in over 170 countries implement 9001:2008.
The webinar covers:
• Misconceptions about management reviews
• Evaluating performance of the organization
• How performance reviews affects the bottom line
• How to improvement management ownership of the review process
Presenter:
This webinar was presented by Sheryl Anderson, Managing Director for Quality Systems Solutions & Initiatives (QSSI) and certified trainer for HACCP ISO 9001 & ISO 22000.
Link of the recorded session published on YouTube: https://youtu.be/dGdxT5fyUoc
Management Review is always conducted in the organization who has received ISO 9001 certification. But the problems are, Management Review is not adding value.
This presentation helps you to understand the problems may occurred in the Management Review and finally to get add values from this Review.
ISO 9001 - It sets out the criteria for a quality management system and is th...Tushar Sadhye
ISO 9001 - It sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement).
ISO over one million companies and organizations in over 170 countries implement 9001:2008.
The webinar covers:
• Misconceptions about management reviews
• Evaluating performance of the organization
• How performance reviews affects the bottom line
• How to improvement management ownership of the review process
Presenter:
This webinar was presented by Sheryl Anderson, Managing Director for Quality Systems Solutions & Initiatives (QSSI) and certified trainer for HACCP ISO 9001 & ISO 22000.
Link of the recorded session published on YouTube: https://youtu.be/dGdxT5fyUoc
Lead Auditor Course On FSSC 22000 (Food Safety) - IRCA training in Bangalore,Learn how to audit a food safety management system to ensure its effective operation.
ISO17025 Accreditation Procedures and Process Abdul Rahman
A brief description of how to achieve ISO 17025 international accreditation. In this document, you would find how the organizations should react to fulfil the criteria of ISO-17025 and
Lead Auditor Course On FSSC 22000 (Food Safety) - IRCA training in Bangalore,Learn how to audit a food safety management system to ensure its effective operation.
ISO17025 Accreditation Procedures and Process Abdul Rahman
A brief description of how to achieve ISO 17025 international accreditation. In this document, you would find how the organizations should react to fulfil the criteria of ISO-17025 and
Introduction to Process Excellence in Retail for Beginners by Tushar ShindeTushar Shinde
The PowerPoint presentation "Introduction to Process Excellence in Retail" offers a concise overview of the principles and applications of process excellence within the retail sector. It covers the definition, importance, and implementation strategies of process excellence, emphasizing its role in enhancing operational efficiency and customer satisfaction in retail operations. Through real-world examples and best practices, the presentation aims to equip the audience with a foundational understanding of process excellence and its significance in driving success in the retail industry.
An easy and friendly way to create insight on the use of your Quality System or Management Model.
- company wide coverage
- results in 4 weeks
- good start for improvement
Practical Steps for Insurers to Get Started with Digital ExecutionMendix
Rob Llewellyn, Founder of CXO Transform and Nick Ford, Senior Director of Product Marketing at Mendix, share a ten-point digital transformation overview to help you get started with digital execution.
Research Students RE: Lessons
001-A strategy for productivity
002-Balanced scorecard-Cost-Value Creation
003-Balanced Score cord & Value Chain
004-Benchmarking and productivity
Please go to EDOCR
For other 150 PPTs they will be published soon. Please go to EDOCR https://www.edocr.com/user/drdejahang02
Political Science EDOCR SLIDESHARE
Also for 400+ PPTs PowerPoint Presentation Civil Engineering/ Project Management/ Construction Management/ Productivity/ Mathematics/ Religion etc ALL in SLIDESHARE
https://www.slideshare.net/DrFereidounDejahang/presentations
Measure Customer and Business Feedback to Drive ImprovementTechWell
Companies often go to great lengths to collect metrics. However, even the most rigorously collected data tends to be ignored, despite the findings and potential for improving practices. Today, one metric that cannot be ignored is customer satisfaction. Customers are more than willing to share their thoughts in a manner that can impact your bottom line. Social media gives consumers a stronger voice than ever, and damage to your brand is only one tweet away. The question is: Are you listening to your customers? Paul Fratellone helps you break down current process metrics so you can build them back up with business and customer value at the forefront. With feedback on how well you are attaining your objectives, you can create a powerful action plan for change that will receive the attention it deserves. If you are serious about improving the value of your projects to the business, join this session and let the right data drive your improvement actions.
The presentation demonstrates the stages for setting up a business process for a sales function
The methodology mentioned in the presentation is based on best practices used to set up business development functions for SME's for promoting their products/services.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
12. 12
Good Business
Processes…..
Enable you to make better
business decisions and
implement them faster
Help to improve and control
your operations
Improve your production
flow
13. Suppliers Inputs Process Customers Requirements
Step
1:
Outputs
Step
2:
Step
3:
Step
4:
See Below
Step
5:
SIPOC
21. 21
Production Maintenance Quality Engineering
Production
Control
Purchasing Sales Admin.
1
OEE/F
ocused
Improv
ement
2
Autono
mous
Mainte
nance
3
Planne
d
Mainte
nance
4
Trainin
g &
Skills
5
Initial
Phase
Manag
ement
6
Quality
Mainte
nance
7
Admini
strative
Work
8
Safety
&
Enviro
nment
22. Production
Maintenance
Quality
Engineering
Production Control
Purchasing
Sales
Admin.
22
Involvement of Each Department By Pillar
(Example)
23. Involvement of Each Department
By Pillar (Example)
1 OEE/ Focused Improvement
2 Autonomous Maintenance
3 Planned Maintenance
4 Training & Skills
5 Initial Phase Management
6 Quality Maintenance
7 Administrative Work
8 Safety & Environment
23
24. Activity Management : Example of Activity Board
24
Objectives:
0
TPM Progress Line-2The People
The action plan
The Results
OEE Casting
Updated on XX/XX by NB
Breakdowns/month
Process failures/month
The Schedule
The achievements
The Master Plan
Methodology
F.A.
The team The Chart
The Layout
Involvement Competencies
32. 32
Creating a Functional Review
Process
“Standardized” template –
unique story
Creates a baseline (efficiency
and effectiveness) and metrics
Each functional area presents
to Sr. Management
33. Creating a Functional
Review Process
Feedback memo with approvals
and direction
Inputs to Operational Plans and
Goals
33
38. 38
Context of Organizational Fit
Description of Services
Develop Acquire Install Administer Process* Retain
Product Client Client and Service Claims Client
Enabling Processes
41. Business Process
Improvement
2010 - a capacity review
of this team will begin –
metrics, skill set,
tracking of time &
volumes – to right size
team
41
51. 51
The Importance of Culture and
People
Emphasis on the people – great
people can execute a great
work
How we do work is personal
Workforce engagement
Strong change management
58. 58
Resources
www.bptrends.com
“Lean Enterprise Value,” Murman et. Al
“Business Process Change,” Paul
Harmon
“Business Process Management,
Profiting from Process,” Roger T.
Burlton
http://lean.mit.edu
Editor's Notes
SIPOC stands for suppliers, inputs, process, output, and customers. You obtain inputs from suppliers, add value through your process, and provide an output that meets or exceeds your customer's requirements.Supplier-Input-Process-Output-Customer: Method that helps you not to forget something when mapping processes.
Materials Available-No
Design Foundation
Order Item 01-Curtains
Order Item 02-Curtains
Order Item 03-Roof tile
Item 04-cushions
Item 06-Pillows
Task-shop floor
Task-shop floor
Task
Task
Task
Installation
Task
Task
SIPOC stands for suppliers, inputs, process, output, and customers. You obtain inputs from suppliers, add value through your process, and provide an output that meets or exceeds your customer's requirements.
Fit into enterprise value streams (also know as core business processes).
Every story is unique. Business rational for decisions. Staffing models don’t count—bottom up numbers. Time studies.
Discussion points for the example: Overall mgmt to producer ratio 1:6; Quality review to producer 1:7; Productivity gap = 9.7 FTE
Total hours available in most recent month = Total staff x Work days x 8 hrs/day
Total hours of overhead = (A+B+C+D+E+F) x Work days x 8 hrs/day
Total hours available for production = Total hours available – Total hours of overhead
Remaining labor for direct production (FTE) = Total staff – (A+B+C+D+E+F)
Standard work time (hours) = (Volume per month x Work time in minutes) / 60
Production Efficiency = Total standard work time / Total hours available for production
Non-productive time (productivity gap) = Total hours available for production – Total standard work time
Overall Efficiency = Total standard work time / Total hours available