1. Sanjaya Johri
Flat Number 4 Jubilee Apartment Sector 15 Part 2 Gurgaon Haryana Pin code 122001
E Mail ID sanjay3306@yahoo.co.in Contact Number 9717343463 / 8860321813 , 9555993978 (home)
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HOD (Head of Department) - SALES & OPERATIONS
Profile
 Dynamic Sales & Operations Professional with comprehensive exposure of 29 Years in all aspects of Sales marketing inSupply
chain & logistic distribution, Network / route planning, Cost saving, Key account management, Customer relationship
management Budgeting / forecasting .
 Strategic innovator focusing on profitability, market penetration, Vertical specific customer acquisition& implement best
industry practice currently working as Assistance Vice President with TCI XPS Division of Transport Corporation of India Limited
at Corporate / Head office Gurgaon.
 Vendor planning / vendor’s development, Franchise setup, Administration, Market intelligence, Credit control.
 Operation setupof deliveries of E Commerce B 2 C with specific last mile setupof large distributions.
 Competency inmaking strategic alliance withVendors (fleet / truck owner) / Airlines & Rail Agents. Cost optimizationcapacity
utilization.
 Expertise in new product planning, Franchise Model development androll out, formulating sales policies, Process planning for
KAM (Keyaccount management) & CRM (Customer relationshipmanagement), Setting internal budgetarycontrols, variance
analysis andcorrective controls.
 Professional record of archiving Year on Year Revenue Targets profit & growth objective with cost control and effective credit
controls.
 Special skill to handle Franchise & Sales force, analyzing Business Cost & Profitabilitydata.
 Strong business acumen indesigning and implementing corporate policies and procedures to meet short & long term financial
needs and enhance operational efficiencyof organization.
Core Competencies
Leadership Operation Management Vendor Agent tie-ups
Strategic Planning Market Research KAM / CRM Set up
Liaison coordination Logistic management Transport sourcing
Cost control Franchise Development Sourcing
Team Management Sales force training Startups
Professional Experience
TCI XPS (Division of Transport corporation of India Limited) – Assistant Vice President since Jan 2005
Joined as Deputy General Manager
 Effective leader & Proactive team players motivated team achieving company goals.
 Strategic planning on Short term & long term vision of company for business, people & stake holders.
 Operation setup Vendor development and over all logistic management. Route planning space optimization.
 Conceptualized and implemented Franchise Model all India. Made 150 Franchise & 100 Collection centers for
Courier Product in 1 year.
 Evaluating, Managing & negotiating with CHA / Airline / Agents for tie up International / domestic Cargo.
Implemented the new Pricing and operation policies with them effectively reducing per kg cost by 7 %.Profit
increase from lower payout to vendor in 1 year by INR 2 Crores.
 Led internal process development for Key account management & credit control being implemented 1st time
in the Group companies. Business YOY Growth from KAM was 2 times the overall business & Bill submission
and Payment realization cyclewas reduced by 20 Days.
 Developed the business review process with major accounts for visibility and confidence building and
business share increase. Giving the best is class services to the customers.
 Involved in the Process development of E Commerce distribution model setup of both Market place &
Inventory owned model along with packaging solution support to the E Commerce companies.
 Participating in vertical specific Seminars & exhibitions and networking development for business addition.

2.  Maintaining high service levels and proactive exception reporting process for Customer retention and
business share growth. Major customer had us as the most preferred Business Partner.
 New Business acquisition from Auto / Pharmaceutical / Retail & E Commerce Verticals. Signed up
Pharmaceuticals companies for Air cargo Cold chain Product sales on Air Network.
 Distribution network redesigning for faster services, reducing transit time and cost for better profitability and
customer satisfaction & retention.
Allianz Bajaj life insurance co. Ltd (Senior Branch Manager Udaipur). 2003 – 2004
 Set up the 1st Private Insurance Company Branch inUdaipur.
 Training the Sales Team & Agency work force on Product knowledge, selling skills, pitching product to customer.
 Achieve Monthly revenues targets and agencyappointment targets.
 Presentationto Financial Experts on company Insurance products.
 Participating inleadgenerationactivities.
 Achieved 120% the 1st Year Revenue Target.
 Strong Agency force set up.
 Establishedthe New Product acceptabilityinMarket.
 Retention of 100 % Sales force.
Skypak Service Specialists Ltd as Zonal Manager Kanpur 2000 – 2003
 General administrationof UP & MP Branches.
 Managing the Company Payroll and Outsourced 350 Manpower.
 Acquire new Account, Monitor Outstanding & Customer service Activity.
 Developed new service as per customer requirement (SBI Zonal office to serve 200 Interior locations).
 Monitor the Operation and make new Operation routes for better service.
 Monitor the IT Performance for the Data entry and billing.
 Business growth YOY 18 %, Profitabilityenhancement by 20 % YOY Basis.
 Acquired High yieldNew Business.
South Eastern Roadways as Area Manager Kanpur 1998 – 2000
 Business Enhancement from the Area Under control.
 Develop the Small Parcel Business.
 Control the fund requirement.
 Monitor the Outstanding and recover the old Outstanding, Old Outstanding recovery.
 New Business from Defence & Ordinance factories.
 High yieldbusiness from New accounts.
1995 – 1997
Sterling holiday resorts I Ltd as Area Manager Kanpur
 Impart the Selling skills tothe sales force.
 Make Presentationto HNI & Groups.
 Leads generation.
 Relationshipbuilding with Customer for referral Business.
 Target achievement in Business.
 Team retention andtraining to sell.
 Qualifiedthe Catlanta Scheme as the Top sales achiever inNorth India.
TNT Skypak International Express as Branch Manager Kanpur 1986 – 1997
 Create awareness of Domestic & International courier in Market.
 Generate the New Business from market and make branch profitable.
 Manage the staff, customer, finance & operation so the Branch becomes stable and profitable.
 Ranked best (Area) All India for 2 Years.
 Maximum market share (50%) International Express Business.
Education M.A. (Previous) EnglishLiterature
3 Years Diploma inHotel Management & Catering Technology.
CTC 27 Lakhs (IndianCurrency) + 10 Lakhs - 5000 Employee Stock option Scheme. Total CTC 37 Lakhs