• More than 16+ years of rich experience in the areas of operations, sales & marketing, business planning/implementation, client servicing and relationship management. • Proven track record of creating new business opportunities and establishing new markets in challenging environment, establishing new branches (operations & sales) along with team recruitment and training. • Experience of delivering successful operations with highest quality standards and Vendor Management. • Working with high premium clients including investment banking, private equity, MNC banks & consultancy companies.

1. 1
Loknath Rai (Alok)
PROFESSIONAL PROFILE ____________________________________________
 More than 16+ years of rich experience in the areas of operations, sales & marketing,
business planning/implementation, client servicing and relationship management.
 Proven track record of creating new business opportunities and establishing new markets
in challenging environment, establishing new branches (operations & sales) along with
team recruitment and training.
 Experience of delivering successful operations with highest quality standards and Vendor
Management.
 Working with high premium clients including investment banking, private equity, MNC
banks & consultancy companies.
CAREER CHRONOLOGY _____________________________________________
Antaeus Rent A Car Pvt. Ltd. Sep 2008 – Dec 2013
Manager – Delhi NCR Feb 2011 – Dec 2013
Manager – Mumbai Sep 2008 – Feb 2011
HAN Motors Pvt. Ltd. (TATA Dealership) Jun 2007 – Sep 2008
Branch Manager, Mumbai
Jayabharat Group Sep 2004 – Jun 2007
Bhavsar Motors (Mahindra Dealership) Dec 2006 – Jun 2007
Manager – Showroom, Mumbai
Jayabharat Automobiles Pvt. Ltd. (Hyundai Dealership) Sep 2004 – Dec 2006
Manager – Corporate Sales, Mumbai.
Andromeda Mktg. Pvt. Ltd. Sep 2000 – Sep 2004
Manager – Corporate Sales, Mumbai
Sah & Sanghi Auto Agencies Ltd. (Maruti Dealership) Feb 1997 – Sep 2000
Executive – Sales, Mumbai.
ACADEMIC PROFILE ______________________________________
B. Com, Mumbai University

2. 2
Manager – Delhi & NCR - Feb 2011 to Dec 2013 (shifted from Mumbai Branch)
Antaeus Rent A Car Pvt. Ltd.
Job Responsibility
 Main idea of shifting me to Delhi NCR was to streamline Operations, to recover outstanding
and streamline payment process and vendor management.
 Overall responsible for car hire sales, operations & vendor management.
 Accountable for maintaining the budgets.
 Responsible for business development for Delhi NCR & selected Pan India region also to
ensure maximize profitability and minimize operating cost.
 Responsible for handling high profile Client Desk and large corporate accounts single handed
 Submit monthly sales plan, progress reports and annual sales & operations reports directly to
the Director and CEO.
 Responsible for establishing and directing the marketing and sales activities of the company.
This includes my own contribution to Sales.
 Formulating policies, exploring and monitoring market trends to identify fresh business
opportunities and developing new as well as existent markets.
 Research competitors' products/services and keeping abreast with the market trends.
 Functional prudence in managing business operations with creative planning and strategic
inputs to maximize desired growth and profitability for the company.
 Build operational strategies to improve operational efficiencies, profitability and quality of
service. This includes product improvising.
 Vendor Management and vendor building (which including procurement of the vehicles).
Develop new vendors/partnerships to accelerate business.
 Coordinated with nationwide Operations & Reservation Offices ensuring optimum business
handling without any compromise on the quality standards.
 Improve processes for the operations/reservations team. Also monitor daily activity of the car
desk which includes guest complaints, trouble shooting, deviations and productivity of the
cars.
 Manage human resource functions which include Hiring, Training and Performance reviews of
the operations staff as well as reservations staff.
 Organizing & imparting timely training to car desk and reservations team to improve their
efficiency and increase their moral.
 Handling business dynamics, developing, nurturing and strengthening teams by deploying
evolving management practices and innovative thoughts.
SELECTED ACHIEVEMENTS
 Got promoted and shifted to Delhi NCR to streamline and enhance sales & operations
structure.

3. 3
 Successfully recovered old recoveries by understanding, correcting and eliminating
reasons for the delay.
 Always achieved target before time consistently for the past 16years.
 Successfully restructured Delhi branch operations.
 Developed new branch office at Gurgaon from zero level.
 Successfully running, managing and growing the Delhi NCR operations for the past 3
years.
 Handling staff of around 16 people in Delhi NCR office.
 Successfully negotiated and developed vendors and a solid network of services in 33
cities across India and parallel development of marketing collaterals.
Manager – Mumbai - Sept 2008 to Feb 2011 (shifted to Delhi Branch)
Antaeus Rent A Car Pvt. Ltd.
Job Responsibility
 Overall responsible for car hire operations & sales productivity.
 Accountable for maintaining the company own cars (permit, fitness, insurance and
maintenance etc.).
 Responsible for business development for Mumbai and selected Pan India region and
maximize profitability.
 Responsible for handling high profile Client Desk and large corporate accounts single handed.
 Submit monthly sales plan, progress reports and annual sales reports directly to the Director
and CEO.
 Responsible for establishing and directing the marketing and sales activities of the company.
This includes my own contribution to Sales.
 Formulating policies, exploring and monitoring market trends to identify fresh business
opportunities and developing new as well as existent markets.
 Research competitors' products/services and keeping abreast with the market trends.
 Functional prudence in managing business operations with creative planning and strategic
inputs to maximize desired growth and profitability for the company.
 Build operational strategies to improve operational efficiencies, profitability and quality of
service. This includes product improvising.
 Vendor Management and vendor building (which including procurement of the vehicles).
Develop new vendors/partnerships to accelerate business.
 Coordinated with nationwide Operations & Reservation Offices ensuring optimum business
handling without any compromise on the quality standards.
 Improve processes for the operations/reservations team. Also monitor daily activity of the car
desk which includes guest complaints, trouble shooting, deviations and productivity of the
cars.

4. 4
 Manage human resource functions which include Hiring, Training and Performance reviews of
the operations staff as well as reservations staff.
 Organizing & imparting timely training to car desk and reservations team to improve their
efficiency and increase their moral.
SELECTED ACHIEVEMENTS
 Successfully restructured Mumbai operations and started new operations branch at
Andheri.
 Has a credit of handling high profile Client Desk single handed by managing 24 X 7 cars
with 2 chauffeurs per car, fuelling and maintenance of cars including managing
chauffeur’s payments.
 Successfully managed and developed Mumbai operations for 2 ½ years.
 Good in man management.
 Successfully negotiated and developed vendors and a solid network of services in 45
cities across India and parallel development of marketing collaterals.
 Got promoted and shifted to Delhi NCR to streamline and enhance sales & operations
structure.
Manager – Branch, Mumbai - Jun 2007 – Sept 2008
HAN Motors Pvt. Ltd. (TATA Dealership)
Responsible for Sales which includes Showroom, Field, Corporate as well as Accessories, Monitoring
Used Car operation and organizing Events. Profile also include monitoring & balancing off take and
retail, monitoring prompt finance disbursement & inventory funding, Ensuring Daily Reports are going
on time to TATA Motors.
Manager – Showroom, Mumbai – Dec 2006 to June 2007
BHAVSAR Motors Pvt. Ltd (Mahindra Dealership)
(A Jayabharat Group Co.)
Handling entire Showroom and Sales including Accessories Sale and Monitoring Used Car operation.
Sole responsible in organizing all the necessary things which are required in starting new Dealership
(like printing required stationeries, training staff on sales process, training back office staff etc.) also
include monitoring & balancing off take and retail, monitoring prompt finance disbursement, Ensuring
Daily Reports are going on time to Mahindra & Mahindra.

5. 5
Manager – Corporate Sales, Mumbai – Sept 2004 to Dec 2006
Jayabharat Automobiles Limited. (Hyundai Dealership)
(A Jayabharat Group Co.)
Handling Corporate Sales that includes building up Customer Relation, Promotion Activities, arranging
Finance, Accessories and helping in selling their existing cars, Representing Dealership in Hyundai
Meetings and Conferences.
Got promoted and got opportunity to handle new venture of the group from zero level - BHAVSAR
Motors Pvt. Ltd (Mahindra Dealership).
Manager – Corporate Sales, Mumbai – Sept 2000 to Sept 2004
Andromeda Mktg. Pvt. Ltd.,
(Corporate Sales Associates of Hutchison Essar)
Handling Corporate Account’s like – BPCL, R.B.I., Balmer Lawrie & Co., UTI Bank, Saraswat Bank,
ISPAT Industries Ltd., Hyundai Motors India Ltd., Hyundai Heavy Ind. Ltd., Stock Holding Corp. Ltd.,
Shell India, Madison, BARC, Dabur Aviva etc. which include monitoring sales & promotion activities,
building up Customer Relation, coordinating with Authorised Signatories.
Executive – Sales, Mumbai – Feb 1997 to Sept 2000
Sah & Sanghi Auto Agencies Ltd.,
(Maruti Dealer)
Job responsibility ranged from Vehicle Sales, Accessories & A/C Sales, helping in getting Car Finance
& in selling existing car, coordinating with other branches for on time vehicle deliveries.
PERSONAL DETAILS_________________________________________________
Present Address : Katwaria Sarai, New Delhi – 110 016
Mobile : + 91 99100 35383 / + 91 95600 67383
Email : alokrai2001@gmail.com
Date of Birth : 27th September 1974
Present Location : Delhi NCR
Preferred Location : Delhi NCR, Mumbai, Bengaluru.
Languages Known : English, Hindi, Marathi, Kannada, Tulu, Guajarati and Malayalam