Akhilesh Kumar Rai is seeking a position in sales and operations management. He has over 10 years of experience in cinema operations management, having worked as Assistant Manager at JHV Multiplex and Star World Cinemas. He is skilled in business development, brand management, and people management. Rai holds a diploma in marketing management and has experience in retail operations and sales roles as well.

1. CURRICULUM VITAE
Akhilesh Kumar Rai
Mob: 09839707056
Email: akhileshrai_143@rediffmail.com
Seeking assignments in Sales & Operations of repute
CURRENT STATUS
Currently associated with JHV MULTIPLEX as a Asst. Manager Operations (Since June 2013)
 Reporting to Cinema Manager.
 Responsible for entire unit from conceptualizing operation procedure to recruitment of team members,
training &
 Development & implementing the policies & procedures in accordance with the standards of performance
laid down by organization.
 Implementation of systems and maintaining effective control for all cash transaction areas –F&B,
Ticketing, telesales and all revenue points.
 Organizing events & promotions etc. to optimize brand visibility and maximum revenue.
 Interfacing with corporate/business associates to optimal utilization of space & resources
 To train new Associates & Supervisors in handling customer queries & Complaints.
 Managing the team of Associates as well as meeting sales targets
 Looking for offers and schemes..
 Caring and educating the customer and managing special customer groups like corporate houses and
Administrative Officers.
 Maintaining the reports and send it to the Co-Operate Office.
 Taking care of all the operational areas.
 Monitors the present and future trends, practices and systems in the Multiplex industry, determines and
ensures execution of competitive programs.
AREAS OF EXPERTISE
Business Development
 Identify and develop new streams for long term revenue growth and maintaining relationships with customers to
achieve repeat/ referral business.
 Utilize the public information and personal network to develop marketing intelligence for generating leads.
 Lead, train and motivate teams ensuring their career development & positive contribution to the company.
Brand Management
 Build brand focus in conjunction with operational requirements.
 Ensure maximum brand visibility and capture optimum market shares.
 Liaise with advertising & PR agencies for management of advertisement campaigns, press conferences for
creating awareness.
People Management
 Drive the team to deliver cost effective rates with suppliers & event agencies.
 Create a vibrant, agile, proactive, knowledgeable, empowered organization.
 Monitor Competency grids and identify training needs for skill/competency up gradation.
ORGANIZATIONAL DETAILS
STAR WORLD CINEMAS as a Manager Operations (Since April2012 to May 2013)
 Reporting to the Operations-Head
 Looking the Operations of Allahabad, Bareilly & Jhansi (9 Screens) Based at Allahabad

2.  Develop and implement strategic plans, marketing plans, and budget, ensure optimum customer
satisfaction, profitability on an on-going basis.
 Operate the cinema in the manner that provides an example of the highest standards of cinema
operation whilst maximizing sales & profitability.
 Monitors and controls, on an on-going basis of Quality levels of product and service,
Customer satisfaction, Merchandising and marketing, Operating costs, Sanitation, Cleanliness
and hygiene Level etc.
 Maintains and enforces the operations and the HR manual
 Implement and monitor promotions and events
 Establishes and maintains the record systems
 Liaison with local authorities for smooth functioning of cinema.
 Handling corporate sales marketing event and other sales related activity
 Responsible & accountable for Schedule finalization, Competitor Analysis, this includes F & Services,
menu planning, food costing, vendor management etc.
 Responsible for departmental budgeting
Asst.Manager Cinemas (Operations) Jaipur (Nov.2011-March 2012)
Fun Multiplex (P) LTD venture of Essel Group (sister companies-Zee network, Dist TV
DNA & others)
Key responsibilities
 Reporting to Cinema Manager.
 Responsible for entire unit from conceptualizing operation procedure to recruitment of team
members, training & development & implementing the policies & procedures in accordance
with the standards of performance laid down by organization.
 Implementation of systems and maintaining effective control for all cash transaction areas –
F&B, Ticketing, Telesales and all revenue points.
 Organizing events & promotions etc. to optimize brand visibility and maximum revenue.
 Interfacing with corporate/business associates to optimal utilization of space & resources
 To train new Associates & Supervisors in handling customer queries & Complaints.
 Managing the team of Associates as well as meeting sales targets
 Looking for offers and schemes..
 Caring and educating the customer and managing special customer groups like corporate
houses and Administrative Officers.
 Maintaining the reports and send it to the Co-Operate Office.
 Taking care of all the operational areas.
 Monitors the present and future trends, practices and systems in the Multiplex industry,
determines and ensures execution of competitive programs.
• Worked with BIG CINEMAS, RELIANCE MEDIAWORKS LTD.as an Asst. Manager-Operations
Cinema at Space & Sangeet , Allahabad Since May2008-Sep2011
The Attainments
 Responsible for smooth functioning of Theatre which includes primarily box office
operations, F&B operations and lobby management.
 Ability to reduce the running cost of the unit by planning & implementing effective
control measures and increasing Revenue by effectively implementing SOPs, Local Area
Marketing & Sales.
 Conducting training programs for bringing keen customer focus, high energy level and
team spirit in the employees..
 Working towards Profit Maximization by implementing Cost &Time management
effectively.
 Responsible & accountable for Schedule finalization, Competitor Analysis, this includes
F & B Services, menu planning, food costing, vendor management etc.
 Responsible for departmental budgeting
 Managing outsourced manpower services.

3.  Managing and scrutinizing daily MIS
 Liasioning with E-Tax officials
 Responsible for hiring and training the operations staff
 To obtain the necessary licenses and permissions as and when required
 To maintains healthy relationships with key vendors, local statutory and licensing
authorities. To monitor the movie viewing trends and competitor tracking
• Worked with Reliance Retail ltd. in capacity of Supervisor-Operations from Jan’2006 to
April’2008
 Assist other store employees with their work
 Disseminate tasks and orders to employees
 Train and evaluate trainees
 Check the flow of the store from time to time.
 Check the products before the opening and closing of the store
 Encode the delivered or ordered materials or products
 Assist the customer with their demands, suggestions and complaints.
 Communicate with the manager regarding the sales, employees and other
 Important matters.
 Act as officer in charge whenever the presence of the Manager is not available
• Worked with Parle Agro ltd Allahabad as a Sales Executive since July 2005-Dec 2006
 Reporting to the Sales Officer
 Direct responsible for achievement of primary and secondary sales targets.
 Forecasting the market position and maintaining the targets
 Building & maintaining business relationship with Distributor & Retailers
 Maintain existing dealers and appoint new dealers
 Taking care the Responsibilities of Sales promotion & market development activities
 To report market information and sales figures on timely basis to the reporting
authorities.
 Maintaining & Verify the Damages & forward it to Sales Officer
 Maintain the Visibilty,Merchandising & Availability of Product Range at the Retail
counters
 Monitoring the Competitor Activity & Promotion in the territory.
 Maintain the DSR, Monthly Party Wise Primary & Secondary report & Send it to H.O
ACADEMIA
 Two years Diploma in Marketing Management from Institute Of Engineering & Rural
Technology Allahabad
 Graduation from University of Allahabad..
 Intermediate (Commerce) U.P Board, C.A.V Inter College, Allahabad.
 High School from U.P Board, C.A.V Inter College, Allahabad
STRENGTHS
 Dynamic, Hardworking.
 Good leadership Skills.
 Excellent Communication and analytical Skills.
PERSONAL DETAILS
 Father’s name: Mr. P.K Rai
 Date of birth: 14th April 1986
 Permanent Address: 353/296 A, Colonelganj, Allahabad-211002
 Language known: ENGLISH & HINDI
 Marital Status: Single

4.  Gender: Male
 Nationality: Indian
AUTHORIZATION
I hereby declare that all the above information is true to the best of my knowledge
DATE…
PLACE… (Akhilesh Rai)