1. Tahir ImamTahir Imam
Address: 7, Trihaati Bazar Street
Kolkatta-700073 India
Mobile: +91 9435052276
E-Mail: tahir_imam@hotmail.com
Regional Manager / Profit Center HeadRegional Manager / Profit Center Head
Accomplished professional with over 16 years of national exposure as Regional
Business Development and Regional Profit Centre Head for Telecom, Media DTH,
Consumer Durable, FMCG, Mobile and Services Sector.
Expertise in sales and efficiency improvements, cost saving and budgeting for the region.
Trend and metrics analyst, good at identifying unutilized capabilities in leveraging bottom
line, well versed with contract management, service level agreement and new project
handling. Association with
A BRIEF SYNOPSIS
An astute & result oriented professional with 16
years of extensive experience in managing
Business Development Functions, Sales &
Marketing, Product Promotion, Distribution
Management, Client Relationship Management
& Team Management.
A keen strategist with expertise in managing
entire sales & marketing operations by ensuring
optimal utilization of resources.
Attained proficiency in Business Development,
Operations, Sales & Marketing activities.
Distinction of accomplishing multi folds revenue
increase.
Proven skills in breaking new avenues & driving
revenue growth and proactively conducting
opportunity analysis by keeping abreast of
market trends/ competitor moves to achieve
market-share metrics.
Skills in developing relationships with key
decision-makers in target organizations for
revenue. Adeptness in expanding the channel
repertoire; thereby ameliorating demand in the
market.
Managerial
Strategy Planning
Sales Budgeting
Business Tie Ups
Profit Centre Head
Personnel Management
Functional
Sales & Marketing
Business Development
Channel Management
Brand Management
Revenue Expansion
Client Relationship
Management
Market Intelligence
Product Promotion
Team Management
2. Ensured successful ramp up of business
assignments; while working in coordination with
clients & ensuring effective service deliverables.
Proficient in developing & streamlining systems
with proven ability to enhance operational/
administrative effectiveness and meet operational
goals within the cost, time & quality parameters.
Streamlined & implemented business
operational practices. Comfortable interacting
with multiple levels of organization, management
and staff from different locations.
DOMAIN SKILLS:
Strategic Management: Strategizing business directions ensuring profitability in line
with organizational objectives. Formulating business plans and overall business
operations (sales & business development)
Sales & Business Development: Developing new clients and negotiating with them
for securing profitable business. Organizing promotional programs & participating in
exhibitions for greater brand visibility.
Channel Management & Distribution: Planning & delivering distribution depth,
coverage & sales. Working in close interaction with the dealers and distributors to
assist them to promote the product. Monitoring the performance of dealers &
distributors regarding sales and collections periodically.
Client Relationship Management: Managing customer centric operations and
ensuring customer satisfaction by achieving delivery and service quality norms.
Building and maintaining healthy business relations with high net worth and
corporate clients ensuring high customer satisfaction matrices by achieving delivery
& service quality norms.
Team Supervision: Monitoring, recruiting, training & motivating the manpower &
ensuring quality deliverables in the market. Providing direction to the sales team for
ensuring optimum performance and enhancing their professional and soft skills.
Professional Experience
Micromax Informatics Ltd. Kolkata
Regional Manager - East
April 13
Spearheading entire gamut of tasks involved in planning rollout Micromax
LED/Mobile TAB/Laptop Business distribution network of entire Eastern Part of
India.
3. Notable Accomplishments
Play a key role in handling all operations pertaining to sales, distribution, for
LED/Laptop & TAB. Developed best distribution channels and attained targeted
subscribers.
Steered the development of business plans to enhance value as well as volumes
across channels.
In total handling 61 Distributors and 3000 dealers. Every nock and corner of
Eastern Part of Indai.
Imparted sales and service training programs to channel partner and staff
members
Coordinating with Directors of Marketing, Customer Care, Logistics, Service and
Finance.
Plan monthly primaries for distributors of LED/Laptop & TAB.
Leverage the alternate channel opportunities where ever possible.
Identify distribution gaps and opportunities and appoint channel partners.
Ensure timely settlements of claims from company to channel and channel to
trade Satisfaction.
Motivating sales teams through rewards and recognition, spot gifts and other
tools provided.
Ensure proper maintenance of documents related to financials and sales with all
channel partners and Channel Manager's. Review daily, weekly and monthly
reports.
Reliance Communication ltd. Jharkhand
Cluster Head (Home Business)
October- 12- March 13
Spearheading entire gamut of tasks involved in planning rollout Reliance Digital Tv
Business distribution network of entire Jharkhand.
Notable Accomplishments
Play a key role in handling all operations pertaining to sales, distribution, for
DTH. Developed best distribution channels and attained targeted subscribers.
Steered the development of business plans to enhance value as well as volumes
across channels.
In total handling 11 Distributors and 1000 dealers. Every nock and corner of
Jharkhand.
Imparted sales and service training programs to channel partner and staff
members
Plan monthly primaries for distributors of RCV & GSK.
Leverage the alternate channel opportunities where ever possible.
Identify distribution gaps and opportunities and appoint channel partners.
Ensure timely settlements of claims from company to channel and channel to
trade Satisfaction.
Motivating sales teams through rewards and recognition, spot gifts and other
tools provided.
Ensure proper maintenance of documents related to financials and sales with all
channel partners and Channel Manager's. Review daily, weekly and monthly
reports.
4. Smart Digivision Pvt Ltd. UP East/West & Bihar {HFCL
Group}
Zonal Manager Jan ’11 –
Sep’ 12
Spearheading entire gamut of tasks involved in planning rollout IPTV distribution
network of entire UP East/West and Bihar circle.
Notable Accomplishments
Played a key role in launching and attaining good market shares against
undisputed market leader.
Handled the UP East and Bihar circle.
Co ordination with BSNL to roll out IPTV service in entire UPE/UPW and Bihar.
Controlling credit in the market as per the company norms.
Conducting launching adhesives as well as developing distribution channels for
new product range.
Significantly contributed in improving the revenue as well as profits through
increase in customer base.
Responsible entire operation of Myway IPTV
Bharat Business Channel Ltd., Guwahati
Oct’09- Dec’10
Cluster Head - Sales
Spearheading entire gamut of tasks involved in sales & marketing of entire North
East. Launching the brand Videocon d2h+ in new and existing markets segments.
Notable Accomplishments
Play a key role in handling all operations pertaining to sales, distribution, for Set
up Box, Satellite DVD, Satellite TV and LCD. Developed best distribution
channels and attained targeted subscribers.
Steered the development of business plans to enhance value as well as volumes
across channels.
Coordinating with Directors of Marketing, Customer Care, Logistics, Service and
Finance.
In total handling 21 Distributors and 1000 dealers. Start from scratch.
Imparted sales and service training programs to channel partner and staff
members
Plan monthly primaries for distributors of RCV & STB.
Leverage the alternate channel opportunities where ever possible.
Identify distribution gaps and opportunities and appoint channel partners.
Evaluate distribution model to suit requirement of growing business.
Ensure timely settlements of claims from company to channel and channel to
trade Satisfaction.
Motivating sales teams through rewards and recognition, spot gifts and other
tools provided.
5. Ensure proper maintenance of documents related to financials and sales with
allhannel partners and Channel Manager's. Review daily, weekly and monthly
reports.
Tata Tele Services Ltd
Sept’08- Sept’09 Zonal Manager - Guwahati
Notable Accomplishments
Plan monthly primaries for distributors of prepaid.
Check balances for retailer and TT value per unit and ensure adequate value
available.
Promote VAS, voice and SMS plans through retail channel.
Monitor BTS utilization, (peak hours non peak hours)
Categorized Prepaid town and Post paid town for Data call sell.
Get quality sales ensure maximum ARPU in prepaid.
Leverage the alternate channel opportunities where ever possible.
Opening, building, and developing new sales territories.
Revitalizing territory sales and increasing profitability.
Turned this failing business around to a very profitable concern.
Selecting, training, developing, and managing both direct and in direct sales
force.
Developing strong professional customer relationships.
Reliance Telecom Ltd. (GSM) (Jharkhand)
April’07-Sept’08
April’07-Sept’08 Distribution Manager
Notable Accomplishments
Monitoring & evaluating cluster specific business opportunities, Competitive
offering as well as marketing avenues.
Appointed highest number of dealers and distributors and attained major inter-
town coverage in RTL.
Acquired sales and inventory information from accounts utilised to meet
continued leads.
Played a key role in handling all operations pertaining to sales, distribution, for
telecom products
Developed distribution channels and attained targeted subscribers net additions,
revenue and ARPU.
Steered the development of business plans to enhance value as well as volumes
across channels.
Launched more than 50 products within a span of one year.
Monitor competitor tariff plan and design new tariff plan accordingly.
Coordinate with other departments as Marcom, technical, COSD and
commercial.
Leading a team of 8 Channel Managers, 15 Distributors, 49 Sales Executives and
18 Customer Care Exec.
Responsible for US$ 30 million of revenue, 10000 Acquisition businesses per
month.
6. Formulate and distribute targets in coordination with the Circle Team, Ch.
Manager and distributor.
Responsible for Distributor appointment, retail expansion, Easy recharge
penetration, Market SIP
Proven excellence through institutional sales medium; got major breakthrough in
Bokaro Steel Plant.
Dish tv India Ltd
Area Manager
Feb’04- Sept’07
Notable Accomplishments
Skillfully attained 160% increase in set up box sales in 2 years and managed
brand building, channels management, rural marketing, budgeting,
advertisement, sales promotion, market survey, demand forecasting, team
building & organising business conferences.
Managed 10 sales promoters, 10 team members are, reported by 1 Service
manager, 4 Sales Executive’s and 5 CRC support staff. Reported to VP sales at
NOIDA.
Coordinating with other HOD’s pertaining to Marketing, Customer Care,
Logistics, Service and Finance.
Responsible for Sales and after sales service of the product.
In totality handling 8 distributors and 400 dealers, increased from 4 distributors
and 250 dealers.
Contributed 9 % of national sales revenue, second only to Gujarat.
Imparted sales and service training programs to channel partner, staff
Handling ITZ prepaid cash cards for renewals of the subscribers.
Also responsible for checking Piracy at various levels and ensuring that
copyrights is maintained
Maintaining a close coordination with group companies engaged in related
business
MIS sharing and ensuring minimum business cannibalization
Videocon Industries ltd. Guwahati
Area Sales Manager
Dec’97 – Feb 04
Notable Accomplishments
Looked after consumer electronics & home appliances of the state of Assam,
Meghalaya, Mizoram……
Designed and implemented the market expansion programs at rural penetration
for all above said area.
Instrumental in brand promotion and branding activities: Like road show,
organizing the parties
Coordinated sales, service, commercial and C&F activities.
Formulated product schemes and sales promotional activities, Sales presentation
7. Products handled- CTV, Refrigerators, washing Machines, A.C. Audio, Toshiba,
Kenwood
Institutional sales in ONGC, Indian Railways and other organizations.
Handled 8 distributors and their respective dealers.
Was reported by 4 Interim sales Officers. Reported to BM
MALHOTRA MARKETING (P) Ltd Kolkata
Management Trainees
May’95-Nov’97
Notable Accomplishments
Played a key role in launching and attaining good market shares against
undisputed market leader.
Handled the state of Bihar, Jharkhand and SAARC Countries.
Achieved the sales turnover of Rs 40 lacs/month.
Achieved growth of 22%(95-96) which was highest in the country
Additional Responsibilities-Opening in Roads to Nepal, Bangladesh, Myanmar &
Bhutan Markets.
Handled 4 Importers in the SAARC countries.
Handled the top most FMCG Distributor. .
PROFESSIONAL QUALIFICATIONS
M.B.A Marketing LNM Institute of Management, Patna
1994
B.A. HONS (Economics) Aligarh Muslim University, Aligarh
1992
Soft Leadership Skills
Effective Listening, Developing Communication Skills, Attitude Awareness, Dealing
with emotions, Understanding People, Attitude of personal empowerment, Creative
problem solving, Team building Strategies, Motivational Power, Reaching your
potential.
PERSONAL DETAILS
∗ Date of Birth: 4th
September, 1971
∗ Nationality: Indian, Passport No. G-1612974
∗ Fluency in English, Hindi, Urdu, Bengali, Assamese and Little Arabic
∗ Holding driver’s License No. 8769/NW/B/PROF/01
∗ Available: Immediate
___________ Tahir Imam