1. Patricia El Ouardi
Page 1
Patricia El Ouardi (nee Kirsten)
45 Bellevliet Road Bothasig Cape Town, South Africa | +27826212937 | kirstenpatricia@yahoo.com
PROFILE
I offer thirty five-year’s experience in office management and administration. A Company can benefit from my following key
strengths:
· Computer expertise, with proficiency in all MS Office programs (Word, Excel, PowerPoint, Outlook and Pastel). Enthusiastic
and quick to learn new programs and systems.
· Broad-based experience covering a full spectrum of administrative duties, including executive support, office management,
billing/invoicing, payroll administration, customer care / service, account management, database administration, document
preparation, travel / meeting co-ordination, sales and project / program support. In-house training for Sales / Management
and Buying at a Retail Store.
· Excellent Organizational skills with exceptional attention to detail. Think outside of the box to try and find better solutions.
· Superior multi-tasking talents, with the ability to manage multiple high-priority assignments and develop solutions to
challenging business problems.
· A proven reputation, with a consistent history of exemplary performance, customer satisfaction and recognition for driving
efficient improvements to office systems, workflows and processes.
I am confident when I am hired, I will be an asset to any Company. My resume is enclosed for your review, and I hope to be
considered for a position.
KEY SKILLS
 I found I had a skill for sourcing goods required, excellent negotiations with Suppliers. a very good relationship with them
which ensured we got the best prices and excellent delivery service.
 High level of attention to detail as I, and think most people, work best when everything is in place and running smoothly.
 I am able to multi task on a number of high profile projects at the same time and work well with a team or on my own to
ensure the projects are completed within the time frame given.
 A proven reputation, with a consistent history of exemplary performance for customer satisfaction.
 Recognition for driving efficient improvements to office systems, workflows and processes.
 Excellent Organizational skills with exceptional attention to detail. Think outside of the box to try and find better solutions
for both the Work Space and Document Control.
 Broad-based experience covering a full spectrum of administrative duties, including executive support, office
management, billing/invoicing, general administration, customer care / service, account management, document
preparation, travel / meeting co-ordination, sales and project / program support
 Capturing of Information to the Computer from written lists.
 Get on really well with Clients. Can make them feel at ease with the assurance they are and always will receive the best
service and attention from me.

2. Patricia El Ouardi
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WORK EXPERIENCE
Office Administrator | Drizit Environmental cc Jun 2013 to Present
Pollution and Environmental Control
 Provide administrative support within the office.
 Prepare reports and spreadsheets;
 Manage records,
 Process wage slips,
 Prepare pro-forma invoices and quotations.
 Answer phones and take messages
 Client Liaison
 Preparing of Tender Documents
 Ad Hoc duties as required
Consultant - Organiser / Bookkeeping | Self Employed Jun 2009 to May 2013
Consulting for Various Persons and Companies
 Assist various persons with their duties as below.
 To prepare / design Spreadsheets, Workbooks and Bookkeeping Duties
 Answer phones;
 Take messages;
 Phone clients and suppliers;
 Assist with Contracts;
 Assist Secretary with various duties;
 Assist with Bookkeeping ;
 Client Liaison
 Assisting with the organisation of Offices and Paperwork
 General Bookkeeping
 Designing Spreadsheets for specific purposes.
 Anything required by a Client within the Office.
 Dealing with tenants;
 Ensure all payments were made by tenants;
 Source new rental properties;
 Chase unpaid rentals;
 Take prospective tenants to view properties;
 Ensure all documents and contracts were in order.
 Organised work spaces and documents for ease of access.

3. Patricia El Ouardi
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Personal Assistant / Buyer / Bookkeeper | van Ingen-Kals Sep 2006 to May 2009
Manufacturer of Bespoke Furniture
 Invoicing to clients;
 Sourcing and Ordering all products required;
 All account queries;
 Processing the books;
 Personal Assistant to owner;
 All administration;
 Client Liaison;
 Sales;
 Data capturing;
 Supervising Installations;
 Travel and Accommodation arrangements;
 Managing of Office and Factory in Owner’s absence;
 Negotiating with Suppliers.
 Perfecting my skills on Negotiating with Suppliers for better prices and delivery on goods purchased
RECEPTIONIST / BUYER / ASSISTANT TO SECRETARY
Form / Reliance Furniture Contracts May 1997 to Aug 2006
Manufacturer of Reproduction, Modern and Office Furniture
 Answering of telephone;
 Client Liaison;
 Sourcing and Ordering products;
 All administration;
 Data capturing;
 Sales;
 Invoicing;
 Bookkeeping;
 Quality control;
 Negotiating with Suppliers.
 Learnt how to source and order from the best Suppliers and to perfect my negotiating for better prices and delivery on
goods purchased.
ADMINISTRATION CLERK / TELLER | City of Cape Town Municipality Jan 1986 to Apr 1997
Public Company
 Data Capturing
 Teller
 Sorting and opening of Post
 Balancing Clerk
 Supervisor of Outside Cash office
 Capturing of Payments
 Became the best and fastest, most accurate at Data Capturing and Teller in the office.

4. Patricia El Ouardi
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EDUCATION & QUALIFICATIONS
Rhodes High School - High School - Grade 10 English - 1980
English
Afrikaans
Accounting
Business Economics
Mathematics
Geography
History
Home Economics
Finished High School Education in Grade 10.
ADDITIONAL INFORMATION
Other Skills: Very Enthusiastic and interested in learning new Computer programs and systems.
Training:
Operations Management – Alison.com [2016],
Advanced First Aid - SafeTech [2016],
Customer Care - Cape Town Municipality [1988],
Sales / Buyer / Management – Garlicks [1981]
Languages: Afrikaans, English
INTERESTS
Learning new things.
Listening to people to learn about them and their Interests.
Assisting people where I can.
Very interested in Green Projects and conserving Energy.
Would love to learn more about Organizing and Decorating.
Reading
REFERENCES
Geoff Woodgate | Director - Form / Reliance Furniture Contracts
Christine Davies | Secretary / Supervisor - Form / Reliance Furniture