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LINDA EBERHARD
P.O. Box 1441 • Discovery Bay, CA, 94505 • (925) 584-1485
lindae252@yahoo.com
Summary
Enthusiastic and highly motivated Administrative professional with superior organizational and customer
service skills Utilizing my leadership and teamwork attitude - I offer an Honest, Dedicated, Strong
Communicator, ability to delegate, open mind thinking, positive attitude and creativity skills in situation
analysis and to get the maximum level of satisfaction of clients/employer or situations to be dealt with.
Skills
Time Management Organization Attention to Details Team Work Leader
Process Oriented Filing Research Office
Management
Microsoft Office
Professional Experience
Notary Services, Signing Agent 5/07 – 01/15
• Provide Notary Public services as a self-employed Mobile Notary Signing Agent for various
Lenders/Title companies/Vendor Management companies/Credit Unions & Escrow companies to
sign their borrower’s loan documents at their homes or business.
• Placed order’s, live status, and upload document’s to print, prepare and walk through mortgage
documents to service all aspects of their needs.
• Client Liaison.
Hill Packaging Systems, Livermore, CA 01/10 - 05/11
Office Manager/Administrator – Licensed Notary Public (California)
• Managed all aspects of clean-up operations for small business
• Clean-up 4 years of collections, Payroll Taxes (EDD), Account Payable
• Account Receivable, IRS-State/Fed, BOE.
• Responsible for tackling 4 years of research and file clean-up.
• Created new departments, forms, file system.
• Corresponded and worked very closely with Attorney and CPA firms.
• Managed Sales, Part's Department, Purchase Orders, Projects and all incoming job order's.
• Focus on All job order Commission Report's PAK WEST.
• Responsible to hire payroll service and managed department.
• Client Liaison for Packaging Industry
Tri Valley Construction Company, Livermore, CA 12/05 - 4/07
Contract Administrator
• Managed all aspects of clean-up operations, including implementing process development
• Processed service agreements for renewals, and warranty expiration
• Reviewed service agreements for accuracy and distribution
• Prepared AIA contract, bids, and proposals
• Responsible for dispatching, organizing, billing, and managing work orders up to $130,000
Linda Eberhard Resume
• Client Liaison
Z Communications Inc. San Jose, CA 09/02 - 12/05
Call Center Supervisor / Office Manager
• Supervised customer service agents and tech support dispatch team.
• Lead customer service representative for Western region sales
• Generated weekly statistical reports for sales management team
• Managed off-site tech support dispatch to customer sites
• Vendor management and financial bookkeeping
• Assisted field technicians cable infrastructure projects
Others
Draeger Construction, Las Vegas, NV 09/00 - 07/02
Office Manager/Administrator – Licensed Notary Public (Nevada)
Riviera Hotel and Casino, Las Vegas, NV 01/99 - 08/00
Accounting Secretary – Licensed Notary Public (Nevada)
Becton Dickinson Immonocytometry Systems, San Jose, CA 02/96 - 08/98
Information Technical Support Coordinator
Professional Development
• Medical Secretary Program Certificate
• Licensed Notary Public/Signing Agent (California/Nevada)
• Certification Course for Call Center management from Intecom.
• Certifications for Customer Service courses from Intecom.
• Customer Service Skills for Help Desk Professionals
• Certified in SAP basic training. Microsoft Office Suite, General Office Administration.
• Certification courses in Time Management, Team Work, Decision Making and Problem Solving and
Sell and Influence Others.
Summary of Skills and Qualifications
• Over 15 years of administrative experience within a diverse range of positions self- employed to
enterprise office administration and customer service.
• Proficient PC skills (Windows OS, Android, AIX Unix).
• Basic office hardware setup and maintenance (PC, Printers, Scanners, Copiers)
• Detail oriented multi-tasker, with strong troubleshooting and problem solving skills
• Leadership attitude to resolve issues and conclude to results.
• A committed team player with extensive interpersonal skills
• Highly adaptable with ability to learn new concepts quickly
• Diverse professional development, including human resources, sales, marketing, accounting,
operations, client relations and basic technology know how.
• Technical working knowledge of telecommunications and electronics.
• MS Office, Excel, PowerPoint, OneNote.
Linda Eberhard Resume

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Linda_revised_cv6_2015

  • 1. LINDA EBERHARD P.O. Box 1441 • Discovery Bay, CA, 94505 • (925) 584-1485 lindae252@yahoo.com Summary Enthusiastic and highly motivated Administrative professional with superior organizational and customer service skills Utilizing my leadership and teamwork attitude - I offer an Honest, Dedicated, Strong Communicator, ability to delegate, open mind thinking, positive attitude and creativity skills in situation analysis and to get the maximum level of satisfaction of clients/employer or situations to be dealt with. Skills Time Management Organization Attention to Details Team Work Leader Process Oriented Filing Research Office Management Microsoft Office Professional Experience Notary Services, Signing Agent 5/07 – 01/15 • Provide Notary Public services as a self-employed Mobile Notary Signing Agent for various Lenders/Title companies/Vendor Management companies/Credit Unions & Escrow companies to sign their borrower’s loan documents at their homes or business. • Placed order’s, live status, and upload document’s to print, prepare and walk through mortgage documents to service all aspects of their needs. • Client Liaison. Hill Packaging Systems, Livermore, CA 01/10 - 05/11 Office Manager/Administrator – Licensed Notary Public (California) • Managed all aspects of clean-up operations for small business • Clean-up 4 years of collections, Payroll Taxes (EDD), Account Payable • Account Receivable, IRS-State/Fed, BOE. • Responsible for tackling 4 years of research and file clean-up. • Created new departments, forms, file system. • Corresponded and worked very closely with Attorney and CPA firms. • Managed Sales, Part's Department, Purchase Orders, Projects and all incoming job order's. • Focus on All job order Commission Report's PAK WEST. • Responsible to hire payroll service and managed department. • Client Liaison for Packaging Industry Tri Valley Construction Company, Livermore, CA 12/05 - 4/07 Contract Administrator • Managed all aspects of clean-up operations, including implementing process development • Processed service agreements for renewals, and warranty expiration • Reviewed service agreements for accuracy and distribution • Prepared AIA contract, bids, and proposals • Responsible for dispatching, organizing, billing, and managing work orders up to $130,000 Linda Eberhard Resume
  • 2. • Client Liaison Z Communications Inc. San Jose, CA 09/02 - 12/05 Call Center Supervisor / Office Manager • Supervised customer service agents and tech support dispatch team. • Lead customer service representative for Western region sales • Generated weekly statistical reports for sales management team • Managed off-site tech support dispatch to customer sites • Vendor management and financial bookkeeping • Assisted field technicians cable infrastructure projects Others Draeger Construction, Las Vegas, NV 09/00 - 07/02 Office Manager/Administrator – Licensed Notary Public (Nevada) Riviera Hotel and Casino, Las Vegas, NV 01/99 - 08/00 Accounting Secretary – Licensed Notary Public (Nevada) Becton Dickinson Immonocytometry Systems, San Jose, CA 02/96 - 08/98 Information Technical Support Coordinator Professional Development • Medical Secretary Program Certificate • Licensed Notary Public/Signing Agent (California/Nevada) • Certification Course for Call Center management from Intecom. • Certifications for Customer Service courses from Intecom. • Customer Service Skills for Help Desk Professionals • Certified in SAP basic training. Microsoft Office Suite, General Office Administration. • Certification courses in Time Management, Team Work, Decision Making and Problem Solving and Sell and Influence Others. Summary of Skills and Qualifications • Over 15 years of administrative experience within a diverse range of positions self- employed to enterprise office administration and customer service. • Proficient PC skills (Windows OS, Android, AIX Unix). • Basic office hardware setup and maintenance (PC, Printers, Scanners, Copiers) • Detail oriented multi-tasker, with strong troubleshooting and problem solving skills • Leadership attitude to resolve issues and conclude to results. • A committed team player with extensive interpersonal skills • Highly adaptable with ability to learn new concepts quickly • Diverse professional development, including human resources, sales, marketing, accounting, operations, client relations and basic technology know how. • Technical working knowledge of telecommunications and electronics. • MS Office, Excel, PowerPoint, OneNote. Linda Eberhard Resume