1. Debi L. Kincaid
4555 Whitney Circle Sparks NV 89436
Cell phone: 775.515.2388 Debikincaid2015@gmail.com
OBJECTIVE Seeking a position with a reputable organization that allows me to acquire new skills and
use my above and beyond attitude, extensive administrative skills, quick learner and outgoing energetic
attitude to be an asset on a day to day basis. I am confident that my devoted personality and
resourcefulness would be a great contribution to any company seeking outgoing, reliable and loyal
employees.
SKILLS Years in office Administration within very busy office environment ●Extensive knowledge of
EVO switchboard software for call center ●Notary Public ●Professional phone etiquette ●Excellent
communication skills ●Database Management ●Customer service ●Project management ●Pleasant
demeanor ●Multi-line phone proficiency ●Microsoft Office Word and Excel ●Outlook 2016 ●Scheduling
and managed clients calendar ●Peoplesoft Oracle ●Able to multitask very well under pressure and time
constraints ●Extensive experience with customer service handling each situation with an above and
beyond attitude ●Quick learner with an energetic outgoing attitude.
Career History
Regus – Reno, NV 7.2008 to 10.2016 CSR II
Key DUTIES and Contributions:
 Initial point of contact for new and 60+ existing clients.
 Answer and quickly redirect 100 plus calls per day utilizing Evo switchboard
Screen all visitors.
 Manage mail, deliveries and courier services.
 Manage inventory of office supplies and procurement.
 Continual upkeep of business center to include offices, meeting rooms and common areas.
 Demonstrate ownership of business center to ensure center is “show ready.”
 Promotion of business center products and services.
 Maintain fax, copier, scanner and printer
 Notary services.
 Management of meeting room booking system.
 Meeting room setup.
 Preparation of offices for move in/move outs.
 Maintain and troubleshoot basic IT and telecom issues, set up and respond to client queries.
 Tasks as assigned by various clients based on their daily their needs.
Stewart Title – Reno, NV 2005 to 2008 Receptionist/Administrative Assistant
Key DUTIES and Contributions:
 Answer and quickly redirect up to 100 calls per day via 15 line /65 extension switch board
 Greet customers and notify Escrow Officers of customer arrival.
 Disperse all incoming mail to proper department/personnel.
 Manage office calendar for closings and accommodations.
 Input data for policy documents and prepare for mailing.
 Assist President with special projects as assigned.

2. CDS/Aristocrat Technologies, Inc. – Sparks, NV 1996 to 2003 Administrative Assistant
Key DUTIES and Contributions:
 Answer and quickly redirect up to 50+ calls per day.
 Duties as assigned by General Manager, 5 Account Executives, 6 Field Service Technicians and 3
System Technicians.
 Coordinate domestic and international travel arrangements.
 Compile weekly sales and forecast information and develop reports.
 Coordinate and handle sales contracts and checklist.
 Manage office supply inventory and procurement.
 Manage installs, removal and trade in reports.
 Schedule all events.
 Management of shipping and receiving.
 Management of corporate daily email and correspondence.
 Petty cash transactions.
 Bookkeeping.
 Customer service.
Hobbies
Camping, Sports, Swimming, boating and Bunco
EDUCATION
High School Diploma: General Ed Fairfield High - Fairfield, CA