Process Definition

The document discusses quality system documentation and process documentation. It defines quality system documentation and lists its common uses, such as providing understanding, training aid, auditing basis, and satisfying regulations. It also lists the typical elements that formalize a quality management system, including quality policy, quality manual, procedures, work instructions, quality records, job descriptions, and reference documentation. The document then discusses what a process is, provides a simple process model, and lists three modes for process documentation - expert, intermediate, and beginner - along with examples. It concludes by providing a template for process definition.