SlideShare a Scribd company logo

Process mapping

•Download as PPT, PDF•
•
Mauro Calcano
Mauro Calcano

The document discusses process mapping and how it can be used to analyze and improve processes within an organization. Process mapping involves visually displaying the steps in a process, including inputs, outputs, responsibilities and issues. This helps identify non-value added activities, bottlenecks and other problems. An effective process map requires identifying the scope, capturing details in sessions with stakeholders, and analyzing metrics to find areas for quick wins and process improvements.

BusinessTechnology
1 of 44
PROCESS MAPPING Process : A series of actions, changes or functions that bring about an end or a result.
What is a Process? ,[object Object],[object Object],[object Object],[object Object]
Why Map Processes? ,[object Object],[object Object],[object Object],[object Object]
What is a Process Map? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is the Difference Between a Process Map and a Flowchart? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is the difference between a process map and a flowchart? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Example of a Process Map:
Example of a Flowchart:
Process Mapping Methodology
Process Mapping Sessions Capture Issues Such As... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Core Processes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Support Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Selecting the Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Management Support is Required! ,[object Object],[object Object]
Team Members & Responsibilities ,[object Object],[object Object],[object Object],[object Object],Can be the same person
Process Owner ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Facilitator ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Team Leader ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Team Members ,[object Object],[object Object],[object Object],[object Object],[object Object]
How to Map the Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Before You Begin, Define... ,[object Object]
Definitions: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mapping the Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Swimlanes, Flipcharts & Post It ™ Notes ,[object Object],[object Object],[object Object]
Sample Swimlane Process Map – Customer Complaint Resolution
Questions to Ask When Process Mapping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identifying & Recording Issues ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Save the Results of the Session ,[object Object],[object Object],[object Object],[object Object]
Disseminate Draft Map ,[object Object],[object Object],[object Object],[object Object]
Analyze the Data ,[object Object],[object Object],[object Object],[object Object]
How to Recognize a “Quick Win” ,[object Object],[object Object],[object Object],[object Object]
Measure Data ,[object Object],[object Object]
Types of Measurements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measurements Require Clear Definition ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Measurement Definition ,[object Object],[object Object]
Example Measurement Definition: ,[object Object],Loan Type Loan Amt. Dealer Time of Day Day of Week Randomly selected from Sept. 2005 The 1 st Week of the Month, 10/2/05 to 10/9/05 Tim Smith Dave Jones 289 Loan Applications Processing Fax Center Fax Date, Time Decision Fax Date, Time Time to Process a Loan Application Other Data that Should be Collected at the Same Time How Will Data be Collected When Will Data be Collected Who Will Collect the Data Sample Size Data Source & Location Operational Definition Performance Measure
Measurements: Charting ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conduct “Value-Added” Analysis ,[object Object],[object Object]
Value-Added Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Non-Value-Added vs. Value Added % ,[object Object],[object Object],[object Object]
Value Added Activity Categories ,[object Object],[object Object]
Non-Value-Added Activity Categories ,[object Object],[object Object]
Interpreting the Results of Value-Added Analysis ,[object Object],[object Object],[object Object]

Recommended

Process Mapping
Process MappingProcess Mapping
Process Mapping
Anand Subramaniam
 
Simple Process Mapping Techniques
Simple Process Mapping TechniquesSimple Process Mapping Techniques
Simple Process Mapping Techniques
Stephen Deas
 
Process Mapping
Process MappingProcess Mapping
Process MappingMuhamad Sugian Nor
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
Yulian Anindito Widiatmoko
 
Process improvement techniques
Process improvement techniquesProcess improvement techniques
Process improvement techniques
Hakeem-Ur- Rehman
 
Process mapping
Process mappingProcess mapping
Process mapping
Paulo Ramos
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
Niyati Mehta
 
090 Process Mapping
090 Process Mapping090 Process Mapping
090 Process Mapping
Dr Fereidoun Dejahang
 

Recommended

Process Mapping
Process MappingProcess Mapping
Process Mapping
Anand Subramaniam
 
Simple Process Mapping Techniques
Simple Process Mapping TechniquesSimple Process Mapping Techniques
Simple Process Mapping Techniques
Stephen Deas
 
Process Mapping
Process MappingProcess Mapping
Process MappingMuhamad Sugian Nor
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
Yulian Anindito Widiatmoko
 
Process improvement techniques
Process improvement techniquesProcess improvement techniques
Process improvement techniques
Hakeem-Ur- Rehman
 
Process mapping
Process mappingProcess mapping
Process mapping
Paulo Ramos
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
Niyati Mehta
 
090 Process Mapping
090 Process Mapping090 Process Mapping
090 Process Mapping
Dr Fereidoun Dejahang
 
Value Stream Mapping Process
Value Stream Mapping ProcessValue Stream Mapping Process
Value Stream Mapping Process
Anand Subramaniam
 
Process mapping
Process mappingProcess mapping
Process mapping
DAVIS THOMAS
 
Eliminating the production bottlenecks
Eliminating the production bottlenecksEliminating the production bottlenecks
Eliminating the production bottlenecksdutconsult
 
8 Wastes
8 Wastes8 Wastes
8 Wastes
Harold Philbrick
 
Root Cause Analysis Presentation
Root Cause Analysis PresentationRoot Cause Analysis Presentation
Root Cause Analysis PresentationE&H Pacheco Consultoria e Assessoria Empresarial Ltda
 
Business Process Improvement
Business Process ImprovementBusiness Process Improvement
Business Process Improvement
Anand Subramaniam
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
DAVIS THOMAS
 
Process mapping with flowcharts
Process mapping with flowchartsProcess mapping with flowcharts
Process mapping with flowcharts
Steven Bonacorsi
 
5 whys
5 whys5 whys
5 whysAakash Kulkarni
 
Lean Manufacturing Tools
Lean Manufacturing ToolsLean Manufacturing Tools
Lean Manufacturing Tools
Jagriti Prasad
 
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMSPROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
Hriday Bora
 
Root Cause Analysis
Root Cause AnalysisRoot Cause Analysis
Root Cause Analysis
tqmdoctor
 
Value Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence ConsultingValue Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence Consulting
Operational Excellence Consulting
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mapping
TKMG, Inc.
 
Poka Yoke Final Ppt
Poka Yoke Final PptPoka Yoke Final Ppt
Poka Yoke Final PptJAGJITSINGH25
 
Process Mapping Checklist
Process Mapping ChecklistProcess Mapping Checklist
Process Mapping Checklist
Janet McGreevy
 
Spaghetti Diagrams
Spaghetti DiagramsSpaghetti Diagrams
Spaghetti Diagrams
Rahul Laxman Iyer MSE Mech Eng, EIT, LSSBB/TPS/Kaizen
 
Root cause analysis - tools and process
Root cause analysis - tools and processRoot cause analysis - tools and process
Root cause analysis - tools and process
Charles Cotter, PhD
 
Lean principles
Lean principlesLean principles
Lean principles
Anand Subramaniam
 
Lean basics
Lean basicsLean basics
Lean basics
Aryan Viswakarma
 
Mba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategyMba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategyChainon
 
How to be a consultant and run a successful assignment
How to be a consultant and run a successful assignmentHow to be a consultant and run a successful assignment
How to be a consultant and run a successful assignment
1STOUTSOURCE LTD
 

More Related Content

What's hot

Value Stream Mapping Process
Value Stream Mapping ProcessValue Stream Mapping Process
Value Stream Mapping Process
Anand Subramaniam
 
Process mapping
Process mappingProcess mapping
Process mapping
DAVIS THOMAS
 
Eliminating the production bottlenecks
Eliminating the production bottlenecksEliminating the production bottlenecks
Eliminating the production bottlenecksdutconsult
 
8 Wastes
8 Wastes8 Wastes
8 Wastes
Harold Philbrick
 
Business Process Improvement
Business Process ImprovementBusiness Process Improvement
Business Process Improvement
Anand Subramaniam
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
DAVIS THOMAS
 
Process mapping with flowcharts
Process mapping with flowchartsProcess mapping with flowcharts
Process mapping with flowcharts
Steven Bonacorsi
 
Lean Manufacturing Tools
Lean Manufacturing ToolsLean Manufacturing Tools
Lean Manufacturing Tools
Jagriti Prasad
 
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMSPROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
Hriday Bora
 
Root Cause Analysis
Root Cause AnalysisRoot Cause Analysis
Root Cause Analysis
tqmdoctor
 
Value Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence ConsultingValue Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence Consulting
Operational Excellence Consulting
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mapping
TKMG, Inc.
 
Process Mapping Checklist
Process Mapping ChecklistProcess Mapping Checklist
Process Mapping Checklist
Janet McGreevy
 
Spaghetti Diagrams
Spaghetti DiagramsSpaghetti Diagrams
Spaghetti Diagrams
Rahul Laxman Iyer MSE Mech Eng, EIT, LSSBB/TPS/Kaizen
 
Root cause analysis - tools and process
Root cause analysis - tools and processRoot cause analysis - tools and process
Root cause analysis - tools and process
Charles Cotter, PhD
 
Lean principles
Lean principlesLean principles
Lean principles
Anand Subramaniam
 
Lean basics
Lean basicsLean basics
Lean basics
Aryan Viswakarma
 

What's hot (20)

Value Stream Mapping Process
Value Stream Mapping ProcessValue Stream Mapping Process
Value Stream Mapping Process
 
Process mapping
Process mappingProcess mapping
Process mapping
 
Eliminating the production bottlenecks
Eliminating the production bottlenecksEliminating the production bottlenecks
Eliminating the production bottlenecks
 
8 Wastes
8 Wastes8 Wastes
8 Wastes
 
Root Cause Analysis Presentation
Root Cause Analysis PresentationRoot Cause Analysis Presentation
Root Cause Analysis Presentation
 
Business Process Improvement
Business Process ImprovementBusiness Process Improvement
Business Process Improvement
 
Business process mapping
Business process mappingBusiness process mapping
Business process mapping
 
Process mapping with flowcharts
Process mapping with flowchartsProcess mapping with flowcharts
Process mapping with flowcharts
 
5 whys
5 whys5 whys
5 whys
 
Lean Manufacturing Tools
Lean Manufacturing ToolsLean Manufacturing Tools
Lean Manufacturing Tools
 
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMSPROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
PROCESS MAPPING AND PROCESS RECONSTRUCTIONS & DIAGRAMS
 
Root Cause Analysis
Root Cause AnalysisRoot Cause Analysis
Root Cause Analysis
 
Value Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence ConsultingValue Stream Mapping Project Template by Operational Excellence Consulting
Value Stream Mapping Project Template by Operational Excellence Consulting
 
Value Stream Mapping
Value Stream MappingValue Stream Mapping
Value Stream Mapping
 
Poka Yoke Final Ppt
Poka Yoke Final PptPoka Yoke Final Ppt
Poka Yoke Final Ppt
 
Process Mapping Checklist
Process Mapping ChecklistProcess Mapping Checklist
Process Mapping Checklist
 
Spaghetti Diagrams
Spaghetti DiagramsSpaghetti Diagrams
Spaghetti Diagrams
 
Root cause analysis - tools and process
Root cause analysis - tools and processRoot cause analysis - tools and process
Root cause analysis - tools and process
 
Lean principles
Lean principlesLean principles
Lean principles
 
Lean basics
Lean basicsLean basics
Lean basics
 

Similar to Process mapping

Mba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategyMba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategyChainon
 
How to be a consultant and run a successful assignment
How to be a consultant and run a successful assignmentHow to be a consultant and run a successful assignment
How to be a consultant and run a successful assignment
1STOUTSOURCE LTD
 
Froehling Value Stream Mapping G2 2008 Final Version
Froehling Value Stream Mapping G2 2008 Final VersionFroehling Value Stream Mapping G2 2008 Final Version
Froehling Value Stream Mapping G2 2008 Final Version
hfroehling1
 
Value Stream Mapping in Anatomic Pathology
Value Stream Mapping in Anatomic PathologyValue Stream Mapping in Anatomic Pathology
Value Stream Mapping in Anatomic Pathology
guest389e15
 
Keynote BPMDS 09
Keynote BPMDS 09 Keynote BPMDS 09
Keynote BPMDS 09
Ilia Bider
 
Creating a compliance assessment program on a tight budget
Creating a compliance assessment program on a tight budgetCreating a compliance assessment program on a tight budget
Creating a compliance assessment program on a tight budget
Ashley Deuble
 
Asq toronto10 jan2007effectcorraction
Asq toronto10 jan2007effectcorractionAsq toronto10 jan2007effectcorraction
Asq toronto10 jan2007effectcorractionOmnex Inc.
 
Business Process Management
Business Process ManagementBusiness Process Management
Business Process Management
Amin Kazemi
 
Process excellance
Process excellanceProcess excellance
Process excellance
RDeducation
 
Process excellance
Process excellanceProcess excellance
Process excellance
Rajesh Writer
 
Lss pharma presentation2-2006
Lss pharma presentation2-2006Lss pharma presentation2-2006
Lss pharma presentation2-2006Omnex Inc.
 
Process Mapping and Process Improvement 1111.pptx
Process Mapping and Process Improvement 1111.pptxProcess Mapping and Process Improvement 1111.pptx
Process Mapping and Process Improvement 1111.pptx
Renu Lamba
 
Optimizing Sterile Processing Workflow
Optimizing Sterile Processing WorkflowOptimizing Sterile Processing Workflow
Optimizing Sterile Processing Workflowdpjphx
 
FOCUS PDCA
FOCUS PDCAFOCUS PDCA
FOCUS PDCA
ssuser6af87a
 
VSM – Current & Future
VSM – Current & FutureVSM – Current & Future
VSM – Current & Future
Anand Subramaniam
 
Lean Thinking Baljit
Lean Thinking BaljitLean Thinking Baljit
Lean Thinking Baljitbaljit1
 
Conducting Kaizen Events
Conducting Kaizen EventsConducting Kaizen Events
Conducting Kaizen Events
Stephen Depoe
 
BUILDING A CUSTOMER FOCUSED MANAGEMENT SYSTEM (QMS).pdf
BUILDING A CUSTOMER FOCUSED MANAGEMENT SYSTEM (QMS).pdfBUILDING A CUSTOMER FOCUSED MANAGEMENT SYSTEM (QMS).pdf
BUILDING A CUSTOMER FOCUSED MANAGEMENT SYSTEM (QMS).pdf
Akshay Naigaonkar
 
fy11_sh-22316-11_1-3_ProcessingMapping.pptx
fy11_sh-22316-11_1-3_ProcessingMapping.pptxfy11_sh-22316-11_1-3_ProcessingMapping.pptx
fy11_sh-22316-11_1-3_ProcessingMapping.pptx
MarcosMaumesso
 
QM-029-Six Sigma Overview
QM-029-Six Sigma OverviewQM-029-Six Sigma Overview
QM-029-Six Sigma Overviewhandbook
 

Similar to Process mapping (20)

Mba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategyMba 505 business_processes_operations_productivity_strategy
Mba 505 business_processes_operations_productivity_strategy
 
How to be a consultant and run a successful assignment
How to be a consultant and run a successful assignmentHow to be a consultant and run a successful assignment
How to be a consultant and run a successful assignment
 
Froehling Value Stream Mapping G2 2008 Final Version
Froehling Value Stream Mapping G2 2008 Final VersionFroehling Value Stream Mapping G2 2008 Final Version
Froehling Value Stream Mapping G2 2008 Final Version
 
Value Stream Mapping in Anatomic Pathology
Value Stream Mapping in Anatomic PathologyValue Stream Mapping in Anatomic Pathology
Value Stream Mapping in Anatomic Pathology
 
Keynote BPMDS 09
Keynote BPMDS 09 Keynote BPMDS 09
Keynote BPMDS 09
 
Creating a compliance assessment program on a tight budget
Creating a compliance assessment program on a tight budgetCreating a compliance assessment program on a tight budget
Creating a compliance assessment program on a tight budget
 
Asq toronto10 jan2007effectcorraction
Asq toronto10 jan2007effectcorractionAsq toronto10 jan2007effectcorraction
Asq toronto10 jan2007effectcorraction
 
Business Process Management
Business Process ManagementBusiness Process Management
Business Process Management
 
Process excellance
Process excellanceProcess excellance
Process excellance
 
Process excellance
Process excellanceProcess excellance
Process excellance
 
Lss pharma presentation2-2006
Lss pharma presentation2-2006Lss pharma presentation2-2006
Lss pharma presentation2-2006
 
Process Mapping and Process Improvement 1111.pptx
Process Mapping and Process Improvement 1111.pptxProcess Mapping and Process Improvement 1111.pptx
Process Mapping and Process Improvement 1111.pptx
 
Optimizing Sterile Processing Workflow
Optimizing Sterile Processing WorkflowOptimizing Sterile Processing Workflow
Optimizing Sterile Processing Workflow
 
FOCUS PDCA
FOCUS PDCAFOCUS PDCA
FOCUS PDCA
 
VSM – Current & Future
VSM – Current & FutureVSM – Current & Future
VSM – Current & Future
 
Lean Thinking Baljit
Lean Thinking BaljitLean Thinking Baljit
Lean Thinking Baljit
 
Conducting Kaizen Events
Conducting Kaizen EventsConducting Kaizen Events
Conducting Kaizen Events
 
BUILDING A CUSTOMER FOCUSED MANAGEMENT SYSTEM (QMS).pdf
BUILDING A CUSTOMER FOCUSED MANAGEMENT SYSTEM (QMS).pdfBUILDING A CUSTOMER FOCUSED MANAGEMENT SYSTEM (QMS).pdf
BUILDING A CUSTOMER FOCUSED MANAGEMENT SYSTEM (QMS).pdf
 
fy11_sh-22316-11_1-3_ProcessingMapping.pptx
fy11_sh-22316-11_1-3_ProcessingMapping.pptxfy11_sh-22316-11_1-3_ProcessingMapping.pptx
fy11_sh-22316-11_1-3_ProcessingMapping.pptx
 
QM-029-Six Sigma Overview
QM-029-Six Sigma OverviewQM-029-Six Sigma Overview
QM-029-Six Sigma Overview
 

More from Mauro Calcano

When developing a HR team
When developing a HR team When developing a HR team
When developing a HR team Mauro Calcano
 
Career path and transition
Career path and transitionCareer path and transition
Career path and transitionMauro Calcano
 
Learning center national recogntion
Learning center national recogntionLearning center national recogntion
Learning center national recogntionMauro Calcano
 
Competency development
Competency developmentCompetency development
Competency developmentMauro Calcano
 
Achieving commitment
Achieving commitmentAchieving commitment
Achieving commitmentMauro Calcano
 
Ops goals for operations some examples
Ops goals for operations some examplesOps goals for operations some examples
Ops goals for operations some examplesMauro Calcano
 
Operational principles and business standards
Operational principles and business standardsOperational principles and business standards
Operational principles and business standardsMauro Calcano
 
Operations flowchart
Operations flowchartOperations flowchart
Operations flowchartMauro Calcano
 
Talking points discussion with gm
Talking points discussion with gmTalking points discussion with gm
Talking points discussion with gmMauro Calcano
 
Organizational analysis wage and salary review
Organizational analysis wage and salary reviewOrganizational analysis wage and salary review
Organizational analysis wage and salary reviewMauro Calcano
 
Project - wage and salary review
Project - wage and salary reviewProject - wage and salary review
Project - wage and salary reviewMauro Calcano
 
An interviewer's prespective
An interviewer's prespectiveAn interviewer's prespective
An interviewer's prespectiveMauro Calcano
 
One minute introduction
One minute introductionOne minute introduction
One minute introductionMauro Calcano
 
Facilitation at the leadership level.
Facilitation at the leadership level.Facilitation at the leadership level.
Facilitation at the leadership level.Mauro Calcano
 
Prototype organizational review
Prototype organizational reviewPrototype organizational review
Prototype organizational reviewMauro Calcano
 
Personal bio mauro antonio calcano
Personal bio mauro antonio calcanoPersonal bio mauro antonio calcano
Personal bio mauro antonio calcanoMauro Calcano
 

More from Mauro Calcano (20)

When developing a HR team
When developing a HR team When developing a HR team
When developing a HR team
 
Career path and transition
Career path and transitionCareer path and transition
Career path and transition
 
Learning center national recogntion
Learning center national recogntionLearning center national recogntion
Learning center national recogntion
 
Competency model
Competency modelCompetency model
Competency model
 
Competency development
Competency developmentCompetency development
Competency development
 
Achieving commitment
Achieving commitmentAchieving commitment
Achieving commitment
 
Ops goals for operations some examples
Ops goals for operations some examplesOps goals for operations some examples
Ops goals for operations some examples
 
Operational principles and business standards
Operational principles and business standardsOperational principles and business standards
Operational principles and business standards
 
Operations flowchart
Operations flowchartOperations flowchart
Operations flowchart
 
Talking points discussion with gm
Talking points discussion with gmTalking points discussion with gm
Talking points discussion with gm
 
Organizational analysis wage and salary review
Organizational analysis wage and salary reviewOrganizational analysis wage and salary review
Organizational analysis wage and salary review
 
Project - wage and salary review
Project - wage and salary reviewProject - wage and salary review
Project - wage and salary review
 
An interviewer's prespective
An interviewer's prespectiveAn interviewer's prespective
An interviewer's prespective
 
One minute introduction
One minute introductionOne minute introduction
One minute introduction
 
Facilitation at the leadership level.
Facilitation at the leadership level.Facilitation at the leadership level.
Facilitation at the leadership level.
 
Prototype organizational review
Prototype organizational reviewPrototype organizational review
Prototype organizational review
 
Personal bio mauro antonio calcano
Personal bio mauro antonio calcanoPersonal bio mauro antonio calcano
Personal bio mauro antonio calcano
 
Discussion document
Discussion documentDiscussion document
Discussion document
 
Be a leader
Be a leaderBe a leader
Be a leader
 
Skills inventory
Skills inventorySkills inventory
Skills inventory
 

Recently uploaded

Mastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnapMastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnap
Norma Mushkat Gaffin
 
Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024
FelixPerez547899
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Navpack & Print
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
BBPMedia1
 
Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...
Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...
Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...
Lviv Startup Club
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
creerey
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
LR1709MUSIC
 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
Falcon Invoice Discounting
 
Bài tập - Tiếng anh 11 Global Success UNIT 1 - Bản HS.doc
Bài tập - Tiếng anh 11 Global Success UNIT 1 - Bản HS.docBài tập - Tiếng anh 11 Global Success UNIT 1 - Bản HS.doc
Bài tập - Tiếng anh 11 Global Success UNIT 1 - Bản HS.doc
daothibichhang1
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
sarahvanessa51503
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
Ben Wann
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Cynthia Clay
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
ofm712785
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
Workforce Group
 
Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...
Lviv Startup Club
 
Exploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social DreamingExploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social Dreaming
Nicola Wreford-Howard
 

Recently uploaded (20)

Mastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnapMastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnap
 
Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024Company Valuation webinar series - Tuesday, 4 June 2024
Company Valuation webinar series - Tuesday, 4 June 2024
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
 
Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...
Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...
Evgen Osmak: Methods of key project parameters estimation: from the shaman-in...
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
 
Bài tập - Tiếng anh 11 Global Success UNIT 1 - Bản HS.doc
Bài tập - Tiếng anh 11 Global Success UNIT 1 - Bản HS.docBài tập - Tiếng anh 11 Global Success UNIT 1 - Bản HS.doc
Bài tập - Tiếng anh 11 Global Success UNIT 1 - Bản HS.doc
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
 
Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...
 
Exploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social DreamingExploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social Dreaming
 

Process mapping