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What are you doing?
6 million monthly visitors

            Twitter is a social networking
     service that enables users to update
         their followers on what they are
         doing in 140 characters or less.
iStrategy Labs, PEW Study 2009
2006     Personal                                             1362%
                                                           increase year
                                                             over year

2007    Personal + Social




2008   Personal + Social + Professional




2009    Personal + Social + Professional + Informational
Who was on Twitter?
Who is on Twitter?
Twitter is most commonly used as


            a networking platform


 Businesses connecting with other businesses
 Professionals reaching out to other professionals
 Job hunters approaching businesses
 Businesses approaching candidates
Twitter is most commonly used as


           a self-promoting platform


 Individuals talking about their achievements
 Brands talking about their products
 Bloggers talking about their blogs
 Celebrities talking about their million followers
Twitter is most commonly used as


           a news-sharing platform


 Media broadcasting news to the audience
 Audience covering the news for the media
 Audience spreading the news amongst themselves
 Educators sharing knowledge with learners
LISTEN

REACH

LEARN

 TALK

ENGAGE

 HELP
TWETIQUETTES

Ensure transparency
Stay true to your brand’s voice
Don’t just talk about yourself
Don’t set up auto-reply Direct Messages
Participate
Tweet because you want to
#Hashtags
Way of tagging a tweet so that people can track a
conversation

Way to find out what other topics people are talking about
in real time

Events use #(event name) to get people curious about the
event

To read all the conversation related to that event, you can
go to www.search.twitter.com and enter the hashtag in
search
Find followers
Twitter on your desktop
Twitter on your mobile

Twitterberry               Twobile
So, what are you doing?

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Twitter 101

  • 1. What are you doing?
  • 2. 6 million monthly visitors Twitter is a social networking service that enables users to update their followers on what they are doing in 140 characters or less.
  • 3. iStrategy Labs, PEW Study 2009
  • 4. 2006 Personal 1362% increase year over year 2007 Personal + Social 2008 Personal + Social + Professional 2009 Personal + Social + Professional + Informational
  • 5. Who was on Twitter?
  • 6. Who is on Twitter?
  • 7.
  • 8. Twitter is most commonly used as a networking platform Businesses connecting with other businesses Professionals reaching out to other professionals Job hunters approaching businesses Businesses approaching candidates
  • 9. Twitter is most commonly used as a self-promoting platform Individuals talking about their achievements Brands talking about their products Bloggers talking about their blogs Celebrities talking about their million followers
  • 10. Twitter is most commonly used as a news-sharing platform Media broadcasting news to the audience Audience covering the news for the media Audience spreading the news amongst themselves Educators sharing knowledge with learners
  • 11.
  • 13. TWETIQUETTES Ensure transparency Stay true to your brand’s voice Don’t just talk about yourself Don’t set up auto-reply Direct Messages Participate Tweet because you want to
  • 14.
  • 15. #Hashtags Way of tagging a tweet so that people can track a conversation Way to find out what other topics people are talking about in real time Events use #(event name) to get people curious about the event To read all the conversation related to that event, you can go to www.search.twitter.com and enter the hashtag in search
  • 17. Twitter on your desktop
  • 18. Twitter on your mobile Twitterberry Twobile
  • 19. So, what are you doing?