1. LISA WILLIAMS
5023 Swan Rd
Chattanooga, TN 37416
423-432-2993
Objectives
Experienced professional looking for a Management role. Great at multi-tasking, very
quick to learn and a great people person.
Skills
Experience in facilities management, quality control and strategic planning. Have over
13 years experience in management. Excel at training and building productive teams.
Experience
Healthcare Billing Services, Inc. 04/2004 – Present
Medical Billing Supervisor
 Manage a cross-functional team of 5 + employees. Consistently conduct morale
meetings on job performance, billing practices and any code, law or regulation
changes. Monitor attendance and time off requests
 Manage medical billing and coding for 20+ Physicians, Hospitals and outpatient
clinics. Increased one practice revenue by 100%
 Investigate payer issues from any errors and resolve the issue promptly
 Knowledge and experienced with HIPAA, client and patient confidentiality
 Promoted to Supervisor within first year of employment
Castle Dental Center 06/2000 – 03/2004
Front Office Clerk, Billing Representative
 Check patients in at front office
 Managed multiple phone lines
 Managed Accounts Receivable
 Posted insurance and patient payments to accounts
Skills
Experience in facilities management, quality control and strategic planning. Have over
13 years experience in management. Excel at training and building productive teams.
 Experienced in Medisoft, medical terminology and Microsoft programs

2.  Exceptional at filing appeals, ICD9 and ICD 10 billing, modifying and patient
follow-up. Have some experience with DME billing from previous clients
 Extensive knowledge of collections and billing Medicare, Medicaid and all
commercial insurance companies
 Great written and verbal skills
 Detailed oriented
 Team player
Education
Tyner High School
 Graduated with a 3.2 GPA