1. [Shannon Barlow]
[1808 15Th St. Oregon City, OR. 97045] [503-724-7911] [sbarlow1970@yahoo.com]
Customer Service Experience
[Patient Service Representative] — [Willamette Dental Group] [503-952-2000]
take care of patient concerns
keeping up on new company rules
explain insurance benefits to patients and doctors
calling for insurance breakdowns
input all information into electronic health programs
maintain confidentiality and project a professional business appearance
always remain punctual, dependable, and courteous of all others around you
greeting and dismissing patients, pulling and updating patient charts, scheduling appointments
collecting payments and reconciling for bank deposits
updating patient health records
cleaning patient and employee areas
answer and return phone calls & emails
Education
[CPR/First Aid] — [Willamette Dental Group]
[Certificate of Completion]
[5/2013-5/2015]
[Health & Safety Course] — [Willamette Dental Group]
[Certificate of Completion]
[4/2006-3/2015]
[HIPAA]-[Willamette Dental Group}
[Certificate of Completion]
References
[Alysha] Willamette Dental Group 503-312-3463
[Cyndal] Willamette Dental Group 971-409-6289
[Ana] Willamette Dental Group 971-222-4433
[Yelena] Willamette Dental Group 971-678-2406
[Dr. Chanda Costello] Willamette Dental Group 1-360-607-7670
I also put together some community contribution activities like food drives, run/walks for charity, beach clean-ups, and also park clean-
ups.
Thank You for your consideration in this position and I hope to hear from you soon.