Updated Resume 2017

1. SHANTELLE MARIE FERGUSON
5142 WINTERBURG DRIVE, WESTERVILLE, OHIO 43081 Shantelleferguson46@gmail.com 614-787-1396
Professional Summary
A highly-motivated individual who excels in a high volume work environment. Outstanding interview skills
enhanced by a social work and criminal justice background. Very sound leadership and the capability to
train others well on best business practices. Skill full in starting up businesses and handling difficult
accounts and closing the deal. Ability to identify the right talent and train recruiters on successful
recruiting and retention practices. Excellent management, interpersonal communication and teamwork
skills. Skilled at matching the right talent with the right client. Steady growth in revenue and very high
customer satisfaction ratings. Even though a great deal of my hiring has been in healthcare, I also have
extensive knowledge in recruiting all occupation’s. If you have the core skill set of recruiting, it does not
matter what kind of professionals you are looking for. The skill set transfers over to any field for which
you may be sourcing. And that describes my confidence in handling anything that comes my way. I
welcome any challenge.
Technical Skills
Management, Coaching, Leadership, Compliance Specialist, Trainer, Medical Terminology, Human
Resources, HR policies, Marketing, Scheduling, Team Building, Critical Thinking, Employee Benefits, High
volume recruiting, Interviews, HIPPA, OSHA, Social Media, Customer Service, Career Fairs, Consulting,
Account and Vendor Management
Employment History
Currently Employed – Will discuss on interview - Seasonal
BrightStar Care- Healthcare and Travel Resource Manager – Columbus, Ohio- Hired to develop hospital
division and vendor management. Full cycle recruiting, on boarding, consultant for travel nursing
development, hiring decisions, PRN staffing, and facility account management. Revenue increase more
than 50%/weekly since hired for staffing division as well as, setting company records on revenue
working solely as a1 person department. Currently seeking a new position due to organizational
changes and new ownership.
Contract-Ohio Business College Hilliard, OH
05/2015- 3 month contract
Admissions Recruiter –Contract Position
• Advise students on the course selection, progress toward graduation and educational decisions.
Facilitated career fairs and college open houses
• Provide accurate and timely responses to student inquiries via telephone, email and in person
while assessing applicant’s qualifications and objectives.
• Maintain a high level of productivity to meet and exceed established admissions objectives.
• Record information into school database and follow-up with applicants to update status and
answer questions.
• Perform tours for prospective students and interact with instructors and staff.
• Introduce applicant to enrollment process and financial aid advisor
Academy Medical Columbus, OH 11/2013 – 04/2015
Recruiting Supervisor/Account Management
• Conducted and created medical contracts for new and existing clients including Ohio Health,
Mount Carmel and Mary Rutan Hospital
• Communicated with upper-level management and staff on open requisitions

2. • Conducted orientations, tested, coached and counseled candidates for a variety of medical
positions including temporary, temporary to permanent, contract, and direct hire
• Trained and guided new recruiters on effective recruiting techniques and retention
Cross Country Staffing Boca Raton, FL
Home Care Network Columbus, OH
Medical Staffing Network Columbus, OH
MSO - Consultant Columbus, OH
2000-2013
Corporate Recruiter - HR Recruiter
WINNER OF COMPLIANCE AND QUALITY ASSURANCE AWARD
• Maintained responsibilities as a senior recruiter for national contracts. Full cycle recruitment and
account management.
• Utilized all available candidates through the use of targeted sourcing, constructed searches, data
mining, target advertising, and other creative recruitment practices.
• Acted as a main point of contact for hospital clients for contract management, new business
orders, and candidate submission and maintained 80+ nurses nationwide on three month
contracts
• Managed all aspects of candidates on contract including facilitating interviews, pre-screening,
offer management, compliance, hiring and termination decisions, housing and payroll
• Handled contractual problems for the candidate and the client and negotiated extensions.
• Developed new travel and local business for per diem accounts
• Trained new employees on effective recruiting and retention techniques
• Acted as a consultant for the top Ohio Company in nursing placements and developed a travel
nursing division for the company - MSO
Education
The Ohio State University Columbus, OH Bachelor’s Degree in Criminal Justice
Additional Experience: I worked at the Franklin County Prosecutors office full time while attending classes
on a full time basis at Ohio State. My role was a Prosecutor Liaison for Franklin County Children’s Services
in cases of abuse, neglect, and dependency. I enjoyed this role for many reasons, which mainly included
the protection of children and finding safe environments for these children to thrive in. My social work
background has created a passion in me to assist those individuals that need are help including children,
the homeless, domestic violence victims, and military veterans.