1. Keely B Clark
179 Lime Tree Park Dr
Bonita Springs, FL USA 34135
Tel: (949) 527-0352
Cell: (949)527-0352
kbclark1997@gmail.com
OBJECTIVE
Enthusiastic and honest individual with a great work ethic who genuinely enjoys learning new
objectives and tackling challenges in diverse environments. Highly analytical, innovative, and
responsible individual with a track record of troubleshooting, problem solving, quick thinking,
and diplomatically resolving conflicts.Tireless, flexible, and compassionate professional seeking
to leverage Education, Medical Internships, and Administrative experience to transition into a
role where a drive to provide quality support can be fully utilized. With more than 25 years of
administrative and secretarial experience, from my medical experience. Seeking to partner with
executive management and collaborate as a valuable contributor with a high degree of integrity.
WORK EXPERIENCE
Institute of Orthopedic Surgery and Sports Medicine , Fort
Myers, FL USA
Medical Collector
07/2014 - 06/2016
Improved data quality and medical record documentation by 24% and averaged a 92% coding
accuracy rate.Control and maintain office accounts, using accounting and billing software.
Request and review medical documentation; ascertain evidence information and process all
with the appropriate parties.
Health Care Partners , Costa Mesa, Ca USA
Collector III
07/2009 - 05/2013
Lead Customer Service rep. Handled all Provider calls corrected claims. Handled all patient
calls helped with there bills. Account Receivables. Addressed customer complaints and
escalated calls to proper tier Prepared financial audit statements and evaluated the internal
control system Dealt with complaints or problems from providers and or patient's
Dispensing Solutions, Santa Ana, CA USA
Payment Poster
10/2008 - 05/2009
Sole Payment poster for the Zostavax vaccine. Collected all invoices and audit Physician
offices. Receptionist answered phones and directed people to the correct extensions or offices
Assist with business plans and promotions In a high-volume and fast-paced setting, maintained
responsibility for general clerical duties such as answering phones, faxing, copying, and calling
third parties concerning reservations. Company transfered to Phoenix Arizona.
ABS Billing Services, Traverse City, MI USA
Complete Biller
04/2007 - 08/2008
Worked for a Opthalmology surgery center. Billed all claims, handled all customer service.
Follow up on claims and clearing house. Appeals and all follow up. Liaison between the billing
company and the surgery center. Left due to move to California.
NGS/Coresource, St Clair Shores, MI USA
Claims Processor
08/2001 - 03/2007

2. Processed all claims, outpatient, In patient, nursing home. DME and home health. We were
assigned a group and we handled the group from Processing the claims to handling all
customer service. Very fast paced environment. Also had a limit of $100,000 to process LARGE
CLAIMS.
EDUCATION
Oakland University Rochester, MI
None in Health Care/Nursing, GPA: 3.2
1976 - 1978
Thomson Education Direct Scranton, PA USA
Certificate in Medical Billing/Coding, GPA: 3.5
2001 - 2003
SKILLS
Creative Writing and Poetry. Avid Animal lover and trainer.